Top 10 AiSensy Alternatives & Competitors

(96)4.3 out of 5

The Chatbots Software solutions below are the most common alternatives that users and reviewers compare with AiSensy. Chatbots Software is a widely used technology, and many people are seeking reliable, easy to use software solutions with customization, control, and route to human. Other important factors to consider when researching alternatives to AiSensy include customer service and templates. The best overall AiSensy alternative is Wati. Other similar apps like AiSensy are Tidio, SendPulse, FreshChat, and Qualified. AiSensy alternatives can be found in Chatbots Software but may also be in Live Chat Software or Communication Platform as a Service (cPaaS) Platforms.

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Best Paid & Free Alternatives to AiSensy

Wati
Tidio
SendPulse
FreshChat
Qualified
Birdeye
Zendesk for Customer Service - AC
Customers.ai

Top 10 Alternatives to AiSensy Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how AiSensy stacks up to the competition, check reviews from current & previous users in industries like Marketing and Advertising, Retail, and Apparel & Fashion, and find the best product for your business.

Wati

By Wati

4.6/5

(447)

Product Description

Reviewers say compared to AiSensy, Wati is:

Slower to reach roi

Better at support

Easier to do business with

Categories in common with AiSensy:

By Tidio

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Reviewers say compared to AiSensy, Tidio is:

Slower to reach roi

Better at support

Easier to do business with

Categories in common with AiSensy:

By SendPulse

Product Description

Reviewers say compared to AiSensy, SendPulse is:

Slower to reach roi

Better at support

Easier to do business with

Categories in common with AiSensy:

Chatbots

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Product Description

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.

Reviewers say compared to AiSensy, Qualified is:

Slower to reach roi

Better at support

Easier to do business with

Categories in common with AiSensy:

By Birdeye

Product Description

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

Reviewers say compared to AiSensy, Birdeye is:

Slower to reach roi

Better at support

Easier to do business with

Categories in common with AiSensy:

Chatbots

Zendesk for Customer Service - AC

By Zendesk

4.3/5

(6,664)

Product Description

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.

Reviewers say compared to AiSensy, Zendesk for Customer Service - AC is:

Slower to reach roi

Better at support

Categories in common with AiSensy:

Product Description

Customers.ai is an AI sales outreach automation and data prospecting platform for both B2C and B2B. Key features include the ability to identify your anonymous website visitors by email, name, phone number, and more, along with templated sales outreach automation tools, integrations with thousands of business productivity tools, and hundreds of millions of consumer records to build email outreach campaigns for any audience.

Reviewers say compared to AiSensy, Customers.ai is:

Slower to reach roi

Better at support

Easier to do business with

Categories in common with AiSensy:

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to AiSensy, Fin by Intercom is:

Slower to reach roi

Better at support

Categories in common with AiSensy:

Chatbots