# ai-coustics Reviews **Vendor:** ai-coustics **Category:** [Audio Editing Software](https://www.g2.com/categories/audio-editing) **Average Rating:** 3.5/5.0 **Total Reviews:** 10 ## About ai-coustics ai-coustics is a Berlin-based deep-tech company building the audio intelligence layer for Voice AI. Founded in 2022 by researchers in audio, acoustics, and machine learning, the company focuses on the fundamental reliability problem that causes voice systems to fail outside controlled environments. Rather than competing with ASR, LLMs, or TTS, ai-coustics makes them reliable across all languages. Its SDK and model infrastructure sit at the boundary between real-world sound and machine understanding, conditioning raw audio into stable, machine-ready input optimized for downstream behavior. The company’s Quail model family delivers real-time speech enhancement, speaker isolation, and voice activity detection designed specifically for production of Voice AI. The Sparrow family, on the other hand, cleans up audio for human-to-human use cases as it's optimized for perceptual quality. ai-coustics powers voice agents, transcription pipelines, and telephony systems used by customers across Europe and North America, including LiveKit, Phonely, and Upstart. Backed by Connect Ventures, Partech, Inovia Capital, and angel investors from DeepMind, Hugging Face, and Amazon, the company is building a category-defining standard for Voice AI reliability. ai-coustics' mission is to make audio input reliable, measurable, and easy to deploy, so voice systems can operate with confidence in the environments where real people actually speak. ## ai-coustics Pros & Cons **What users like:** - Users highlight the **ease of use** of ai-coustics, praising its intuitive interface and excellent audio enhancement capabilities. (3 reviews) - Users commend the **high quality** audio processing of ai-coustics, effectively eliminating background noise in recordings. (3 reviews) - Users highlight the **exceptional accuracy** of ai-coustics, effectively isolating vocals from background noise effortlessly. (2 reviews) - Users praise the **superb audio quality** of ai-coustics, transforming recordings with clarity and minimizing background noise effortlessly. (2 reviews) - Users rave about the **effective noise reduction** of ai-coustics, enhancing audio clarity in challenging environments. (2 reviews) - Quality (2 reviews) - User Interface (2 reviews) - Affordable (1 reviews) - Feature Diversity (1 reviews) - File Formats (1 reviews) **What users dislike:** - Users experience **download limitations** , including slow processing and restrictions on file sizes, affecting overall satisfaction. (3 reviews) - Users face **upload issues** , experiencing failed uploads and prolonged processing times, which affects overall usability. (2 reviews) - Users experience **download issues** due to slow processing of long recordings and lack of batch download options. (1 reviews) - Users face **download errors** and poor customer support, leading to a frustrating experience overall. (1 reviews) - Users find the **limited options for audio enhancement** restrictive and desire more customization features. (1 reviews) - Performance Issues (1 reviews) - Plan Limitations (1 reviews) - Poor Customer Support (1 reviews) - Poor Guidance (1 reviews) - Pricing Issues (1 reviews) ## ai-coustics Reviews ### 1. The best noise remover I've come across! **Rating:** 5.0/5.0 stars **Reviewed by:** Abhik C. | Audio Development, Creative, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2024 **What do you like best about ai-coustics?** To test this tool I used an voice memo recording on my phone, where I was humming lyrics while a drum beat was playing in the background, and the result was immaculate. In the recording my voice was barely audible, in the output, there is literally just my voice. It is as just uploading the audio, and it does the job. I have tried many noise suppressors in the market, but nothing ever worked this well! **What do you dislike about ai-coustics?** None so far! This is a very simple function for a simple need : to remove noise from vocal audio. **What problems is ai-coustics solving and how is that benefiting you?** Noise removal from vocal audio. Please note that in the previous question "For which purposes do you use ai|coustics?" the answer is not correct, as I did not have the appropriate option in the dropdown. The appropriate option would be "vocal noise removal". **Official Response from Mila Kreft-Sietnicka:** > Thank you, Abhik, for your kind and detailed review! Best regards from the ai|coustics Team ### 2. Amazing tool for video production **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about ai-coustics?** The audio cleanup is a life saver! It really makes the voice of people I record pop, whatever the conditions. The video file support makes it easy and quick to enhance my audio directly from recordings. I use it whenever I'm not happy with clarity of voice in clips or the amount of background noise - instead of spending long time tweaking the audio myself. **What do you dislike about ai-coustics?** It can take some time to enhance longer recordings and it's not possible yet to batch download the done files. **What problems is ai-coustics solving and how is that benefiting you?** It removes background noise and makes the voice more present in my recordings. Makes the final videos more impressive and saves me time and money on postproduction. ### 3. Not impressed - Can't download processed files - Service not response - Cancel subscrip. difficult **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about ai-coustics?** So far: nothing. The advertised service does not work. **What do you dislike about ai-coustics?** I bought a subscription and uploaded a 45 minute audio. The audio got processed and I could listen to the processed version. So far, so good. Downloading the file always aborted with an error message that the mixed file could not be created. I wrote to their team but had no response for three days now. Also tried to cancel the subscription which either can not be done on their website or I am too stupid to find it. So I had to go to their payment processior and try my luck there … Overall: While the idea of the service seems great, the outcome is far from it. For the time being my recommendation is: Avoid. **What problems is ai-coustics solving and how is that benefiting you?** So far, they are not solving problems, they are creating them. **Official Response from Mila Kreft-Sietnicka:** > Hi there, I’m really sorry to hear about the issues you’ve experienced, and I completely understand how frustrating the delays and difficulties must have been. We’re here to help resolve this for you. Regarding the file download issue, it’s good to know that the enhancement process worked and you could listen to the file. The problem you encountered with the download could be due to browser settings (like blocked pop-ups). If you're still facing difficulties with downloading, please feel free to contact us directly so we can assist you in resolving this promptly. In terms of your subscription, you can cancel directly through the payment portal (LemonSqueezy), but if it’s easier, just share your email with us and we’ll take care of it for you. While account deletion is currently handled by request, we’re working on making that easier in the future as we grow. Thank you for highlighting this issue, we’ll make the information more accessible moving forward. You should have already received a response to the email we received, which was forwarded to us by our payment provider, though unfortunately, it reached us with a delay. For quicker assistance in the future, feel free to contact us directly through our support email or on Discord. Could you let us know how you first reached out so we can improve our process? We really value your feedback and want to make sure everyone has a smooth experience with ai|coustics. Please let me know if there’s anything else we can do. Best regards, Mila from ai|coustics Email: support@ai-coustics.com | Discord: https://discord.gg/wgwx5rY2 ### 4. Ai-coustics did a wonderful job **Rating:** 5.0/5.0 stars **Reviewed by:** Dounia B. | Sound technician, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about ai-coustics?** I have tested ai-coustics on a very lound background recording and it simply removed all those noise out of the interview. Woud recommend this software for anyone doing audio cleaning. **What do you dislike about ai-coustics?** So far nothing to declare. It worked seaminless. **What problems is ai-coustics solving and how is that benefiting you?** It removes background noise out of the interview I am doing ### 5. Not working, horrible support, don't use it **Rating:** 0.0/5.0 stars **Reviewed by:** Andreas K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2024 **What do you like best about ai-coustics?** If it would work it would be really simple. **What do you dislike about ai-coustics?** Uploaded my 20-minute file for my 1h/month plan. It did not process at all and used up my full 1h processing time for no apparent reason. The support was not able to respond to my inquiry at all. Horrible product, and horrible support. **What problems is ai-coustics solving and how is that benefiting you?** In theory it should let my voice sound much clearer but it is not working. **Official Response from Mila Kreft-Sietnicka:** > Dear Andreas, I’m sorry to hear about the issues you experienced with ai|coustics and want to apologize for any inconvenience our service has caused. At ai|coustics, we value feedback like yours to help us improve, and we’d love the chance to make this right. Please email us at support@ai-coustics.com so we can dive deeper into the issue, reinstate your processing credits, and offer you something extra as an apology. Thank you again for letting us know where we can do better. We’re here to ensure you have a smoother experience moving forward. Best regards, Mila from ai|coustics ### 6. Absolutely Stunning - Best model out there, I've tried many for many many hours. Innovative company. **Rating:** 5.0/5.0 stars **Reviewed by:** Sam O. | founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about ai-coustics?** Not overpriced. Excellent product. Ease of Use. Awesome Clean web UI. **What do you dislike about ai-coustics?** They are perfect. There is nothing I dislike about them. **What problems is ai-coustics solving and how is that benefiting you?** They are enabling great quality audio for all. Democratizing Excellence. ### 7. BEST ONLINE SOFTWARE FOR AUDIO **Rating:** 5.0/5.0 stars **Reviewed by:** Banti K. | Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about ai-coustics?** best quality audio processing. add more limits for audio uploading and processing. **What do you dislike about ai-coustics?** time segment and upload limits. ..... .. **What problems is ai-coustics solving and how is that benefiting you?** noise canceling, makeing audio into studio like quality audio. ### 8. best audio enhancement tool I have used **Rating:** 4.5/5.0 stars **Reviewed by:** Stephan S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about ai-coustics?** the web interface as a great UI, the output has even better quality - most important... **What do you dislike about ai-coustics?** you can always ask for more features and I guess they will be coming. for the time being high quaity should be the top priority. **What problems is ai-coustics solving and how is that benefiting you?** enhancing voice audio recordings for social media posts and podcasts ### 9. The service doesn't work **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about ai-coustics?** I was able to cancle my subscription quite easily. **What do you dislike about ai-coustics?** The product doesn't work as advertised. I've uploaded a 30 min video but it never finished "processing", i.e., I've spend money for nothing. **What problems is ai-coustics solving and how is that benefiting you?** ai|coustics should (in theory) enhancy the audio of videos but the whole service seems broken. I've uploaded a 30 min video but it never finished "processing", i.e., I've spend money for nothing. **Official Response from Mila Kreft-Sietnicka:** > Dear Customer, I’m sorry to hear that your experience with ai|coustics didn’t go as expected, and I understand your frustration with the processing issue. We want every user to have a smooth experience, and we’d love the chance to make things right if you decide to give us another try. If you're open to it, please reach out directly via support@ai-coustics.com. We can reinstate your credits, assist with processing your files, and ensure everything works as it should. Thank you for your feedback—it truly helps us improve. Best regards, Mila from ai|coustics ### 10. ai|coustics - Best Audio Enhancing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2024 **What do you like best about ai-coustics?** The use of deep learning to enhance audio works very well. It's intuitive and therefore easy to use.The output is easy to access and download. **What do you dislike about ai-coustics?** It doesn't give the user an option to vary the level of enhancement needed in the audio, apart from the default 3 levels. If it could allow only the background noise, that would be a good feature to have. **What problems is ai-coustics solving and how is that benefiting you?** Helps in removing background noise and enhancing audio using deep learning techniques. **Official Response from Mila Kreft-Sietnicka:** > Thank you for sharing your thoughtful review! We’re pleased to hear that ai|coustics has been intuitive and effective for your audio needs. Since your review, we’ve made some updates to the interface, including a feature for selecting custom enhancement strength to give you more control over the output. Your feedback is key to helping us make ai|coustics even better:) Best regards, Mila from ai|coustics - [View ai-coustics pricing details and edition comparison](https://www.g2.com/products/ai-coustics/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+17%3A09%3A58+-0500&secure%5Bsession_id%5D=8c81ae35-8452-4b84-8616-a5c6d86e0107&secure%5Btoken%5D=391fcd49d9fa9537929f6a8bec7033fe74856abb719e311d2370175c2da4a9b4&format=llm_user) ## ai-coustics Features **Integrations** - Audio Conferencing Integration - Video Conferencing Integration - Webinar Software Integration **Video creation - Video Content Creation** - Screen recorder - Transcription - Animations - Templates - Version history - Storyboard timeline - Text-to-speech - Sound library - Multi-format resizer **Ambient Noise Cancellation** - Acoustic Echo Removal - Room Echo Removal - Outside Noise Cancellation - Background Speech **Distribution - Video Content Creation** - Omnichannel delivery - Embed - Download formats **Analytics - Video Content Creation** - A/B testing - Engagement metrics **Agentic AI - Noise Cancellation** - Autonomous Task Execution - Proactive Assistance **Training & Support - Video Content Creation** - Community - Customer support **Integrations - Video Content Creation** - Media assets - Content management - Marketing automation **Other - Video Content Creation** - Collaboration - Roles management **Agentic AI - Video Content Creation** - Multi-step Planning - Cross-system Integration ## Top ai-coustics Alternatives - [Krisp](https://www.g2.com/products/krisp/reviews) - 4.6/5.0 (1,164 reviews) - [HeyGen](https://www.g2.com/products/heygen/reviews) - 4.8/5.0 (1,655 reviews) - [Descript](https://www.g2.com/products/descript/reviews) - 4.6/5.0 (872 reviews)