Deloitte is an accounting firms and professional services network that provides audit, tax, consulting, enterprise risk and financial advisory services
Salesforce Consulting and Implementation Practice.
Consulting and Implementation Services.
PwC delivers a future proof cloud strategy, see it through to execution, and continue with Managed Services to ensure organizations can effectively adopt a more agile operational model so they can react to an ever-changing economic environment.
Salesforce Customer Success is a comprehensive suite of services and resources designed to help businesses maximize the value of their Salesforce investments. By offering tailored support, expert guidance, and strategic planning, Salesforce ensures that organizations can effectively implement, adopt, and innovate using their platform. Key Features and Functionality: - Success Plans: Three tiers of support—Standard, Premier, and Signature—provide varying levels of resources, guidance, and technical assistance to meet diverse business needs. - Professional Services: Expert consultants assist with strategic planning, prototyping, implementation, and ongoing innovation to ensure successful deployment and continuous improvement. - Trailhead and Community Support: Access to self-paced learning modules and a vibrant community of users and experts facilitates skill development and knowledge sharing. Primary Value and Solutions Provided: Salesforce Customer Success addresses the challenges businesses face in adopting and optimizing CRM solutions by offering: - Accelerated Adoption: Guidance and resources to quickly onboard teams and integrate Salesforce into existing workflows. - Enhanced Productivity: Tools and support that streamline processes, enabling teams to work more efficiently and effectively. - Continuous Innovation: Strategic insights and best practices that help businesses stay ahead of industry trends and leverage new technologies. By partnering with Salesforce Customer Success, organizations can achieve their most ambitious goals, drive AI-first innovation, and connect with their customers in new and meaningful ways.
Salesforce Consulting and Implementation Services.
Salesforce Consulting and Implementation Services.
We offer broad management consulting skills including technology enablement.
Coastal is the consultancy that exists to make organizations successful using Salesforce, data, and AI. Led by former Salesforce executives, IT veterans, and industry experts, our heavily certified team shows up with heart and hustle to deliver fast, measurable impact—powered by automation-driven delivery and solution accelerators. From data modernization to Agentforce to Salesforce innovation, you can count on Coastal to solve today’s—and tomorrow’s—complex challenges.
According to G2 data, both Accenture and Deloitte Consulting hold an equal average rating of 4.2 out of 5, with Accenture having 107 reviews and Deloitte Consulting 66 reviews. In dimension scores, Deloitte Consulting leads Accenture by 0.3 points in Quality of Work (9.0 vs 8.7), 0.1 points in Execution (8.8 vs 8.7), 0.1 points in Communication Skills (8.7 vs 8.6), and 0.4 points in Professionalism (9.3 vs 8.9). Accenture holds a slight 0.1-point advantage in Experience (8.7 vs 8.6), Responsiveness (8.7 vs 8.7, tied), and Ease of Doing Business (8.7 vs 8.6). User reviews highlight Accenture's strengths in strategic execution, scalability, and innovation, while noting concerns about pricing, communication delays, and staff turnover. Deloitte Consulting is praised for professionalism, technical expertise, reliability, and timely delivery, with some mentions of higher costs and occasional process delays. Both firms are recognized for global presence and domain expertise, but Deloitte's higher professionalism and quality scores reflect a stronger perception in these areas.
According to G2, the best alternatives to Accenture in the UKG Consulting category include Deloitte Consulting (4.2/5 stars, 66 reviews), PricewaterhouseCoopers (PwC) (4.2/5 stars, 38 reviews), Tata Consultancy Services (4.3/5 stars, 36 reviews), Salesforce Customer Success (4.4/5 stars, 386 reviews), and Coastal (5.0/5 stars, 183 reviews). These alternatives are recognized for their strong expertise, professional service delivery, and client-centric approaches. Notably, Salesforce Customer Success and Coastal have higher overall ratings and substantial review counts, indicating strong user satisfaction.
Reviewers recommend Salesforce Customer Success as a preferred alternative to Accenture for its comprehensive support plans, proactive guidance, and expert consulting services that accelerate adoption and optimize CRM investments. Additionally, Coastal is highly recommended for its responsive support, deep Salesforce expertise, and collaborative approach that delivers measurable impact. Both alternatives are praised for their professionalism, responsiveness, and ability to tailor solutions to client needs, making them strong choices for organizations seeking UKG consulting services beyond Accenture.
Users choose Deloitte Consulting over Accenture primarily due to its higher perceived professionalism and quality of work. Deloitte scores 9.3 in Professionalism compared to Accenture's 8.9, and 9.0 in Quality of Work versus Accenture's 8.7, indicating a 0.4 and 0.3-point lead respectively. Reviews emphasize Deloitte's clear communication, technical expertise, and reliability, with multiple mentions of their ability to act as an extension of client teams and deliver quality work on time. Additionally, Deloitte's strengths in execution and communication skills, with slight leads of 0.1 points each, contribute to user preference. Despite some concerns about higher costs and process delays, users value Deloitte's professionalism, expertise, and collaborative approach, which drive their choice over Accenture.