Best ServiceNow Consulting Services with HR Service Delivery Capabilities

How Many ServiceNow Consulting Services Products Does G2 Track?

Total Products under this Category: 488

Category Stats (Oct 2026)

  • Average Rating: 4.42/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: TELUS Fully Managed (+10.82%) - Among all products in this category, TELUS Fully Managed recorded the largest rating increase compared to last month

Last updated: October 05, 2026

How Does G2 Rank ServiceNow Consulting Services Products?

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  • 1,000+ Authentic Reviews
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G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

Accenture

Accenture is a global professional services company providing consulting and implementation services across strategy, technology, and operations. Accenture's practice spans management and strategy consulting, technology implementation and systems integration (including SAP, Microsoft, Salesforce, AWS, Google Cloud, Oracle, Workday, ServiceNow, and Adobe ecosystems), managed operations and business process services, data and AI consulting, cybersecurity, and cloud migration. Accenture Song focuses on customer experience and digital product design, while Accenture Industry X applies digital engineering to industrial and manufacturing operations. The firm serves clients across industries including financial services, healthcare, the public sector, retail, and communications, combining industry-specific expertise with large-scale delivery capability.

Average Rating: 4.2/5.0

Total Reviews: 108

Who Is the Company Behind Accenture?

  • Seller: Accenture
  • Year Founded: 1989
  • HQ Location: Dublin, Ireland
  • Twitter: @Accenture
    515,103 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    691,898 employees on LinkedIn®
  • Ownership: NYSE:ACN

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 89% Large, 59% Medium

What Do G2 Reviewers Say About Accenture?

AI-generated summary from verified user reviews

Pros
  • Users value the cost efficiency of Accenture, leading to enhanced performance and improved decision-making through data analytics.
  • Users appreciate the enhanced client performance and efficiency offered by Accenture's Data Management, enabling better decision-making.
  • Users appreciate the enhanced efficiency Accenture provides, boosting client performance and decision-making through data analytics.
  • Users value the enhanced efficiency and innovation brought by Accenture, leading to improved profitability and decision-making.
  • Users value the high-quality solutions from Accenture, enhancing performance, efficiency, and driving innovation for clients.
Cons
  • Users express dissatisfaction with poor customer support, affecting their overall experience and work environment at Accenture.
  • Users express concerns about a toxic work environment and insufficient support for career advancement at Accenture.

What Are Recent G2 Reviews of Accenture?

TELUS Fully Managed

Fully Managed is a one-stop-shop for technology solutions that help businesses navigate and succeed in today’s digital world of work. We are an award-winning managed service provider (MSP), a workflow automation specialist and ServiceNow Elite Partner, and a market leader in technology solutions for the senior care sector.  With decades of collective experience in IT, Fully Managed provides companies with the technology support, expertise, and products and services they need to be productive and proactive - helping them work smarter, more securely and with greater efficiency.

Average Rating: 4.4/5.0

Total Reviews: 15

Who Is the Company Behind TELUS Fully Managed?

  • Seller: Telus
  • Year Founded: 1990
  • HQ Location: Vancouver, CA
  • Twitter: @TELUS
    120,594 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    39,014 employees on LinkedIn®
  • Ownership: NYSE: TU

Who Uses This Product?

  • Company Size: 40% Large, 33% Small

What Are Recent G2 Reviews of TELUS Fully Managed?

What Are G2 Users Discussing About TELUS Fully Managed?

Tata Consultancy Services

Salesforce Consulting and Implementation Services.

Average Rating: 4.3/5.0

Total Reviews: 38

Who Is the Company Behind Tata Consultancy Services?

Who Uses This Product?

  • Top Industries: Banking, Computer Software
  • Company Size: 66% Large, 21% Small

What Do G2 Reviewers Say About Tata Consultancy Services?

AI-generated summary from verified user reviews

Pros
  • Users value the strong domain expertise of Tata Consultancy Services, ensuring reliable and innovative solutions for their needs.
  • Users commend the high quality of solutions from Tata Consultancy Services, appreciating their expertise and commitment.
  • Users value the smooth and impactful collaboration facilitated by TCS's expertise and commitment to quality solutions.
  • Users value the cost-effective services from Tata Consultancy Services, ensuring impactful and smooth collaboration.
  • Users value the excellent customer service and support from Tata Consultancy Services, enhancing their overall satisfaction.
Cons
  • Users find the expensive pricing of Tata Consultancy Services challenging, especially for startups and small businesses.
  • Users report miscommunication during critical phases, causing delays in decision-making and project timelines, impacting overall experience.

What Are Recent G2 Reviews of Tata Consultancy Services?

What Are G2 Users Discussing About Tata Consultancy Services?

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Capgemini Services

Salesforce Consulting and Implementation Practice.

Average Rating: 3.9/5.0

Total Reviews: 24

Who Is the Company Behind Capgemini Services?

  • Seller: Capgemini
  • Year Founded: 1967
  • HQ Location: Paris, France
  • Twitter: @Capgemini
    134,413 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    348,440 employees on LinkedIn®
  • Ownership: EPA: CAP

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 73% Large, 50% Medium

What Do G2 Reviewers Say About Capgemini Services?

AI-generated summary from verified user reviews

Pros
  • Users commend the resource optimization of Capgemini Services, benefiting from their extensive team and resources.
  • Users value the ample resources and support provided by Capgemini Services, enhancing project efficiency significantly.
  • Users value the strong teamwork at Capgemini Services, benefiting from a large team and abundant resources.
Cons
  • Users experience miscommunication due to outsourcing in different countries, complicating interactions and clarity.
  • Users experience communication difficulties due to outsourcing in other countries, impacting their overall service experience.
  • Users experience poor customer support due to outsourcing, creating challenges in effective communication with the service team.

What Are Recent G2 Reviews of Capgemini Services?

Dell APEX

Dell APEX is a comprehensive as-a-Service portfolio designed to simplify and streamline IT operations by offering flexible, scalable, and secure solutions across cloud platforms, storage, compute, and client devices. By delivering a consistent multicloud experience, Dell APEX enables organizations to manage their data and applications seamlessly across public clouds, private clouds, and edge environments. This approach allows businesses to focus on innovation and growth while Dell handles the complexities of infrastructure management. Key Features and Functionality: - Cloud-Native Infrastructure: Dell APEX provides a cloud-native infrastructure that allows organizations to build, deploy, and scale applications efficiently, ensuring seamless integration with various cloud services. - Elastic Consumption Model: With its flexible pay-per-use model, Dell APEX enables businesses to align costs with actual usage, optimizing budget allocation and resource utilization. - On-Demand Services: Organizations can quickly provision and access required IT resources, reducing deployment time and enhancing operational efficiency. - Integrated AI and Analytics: Dell APEX incorporates advanced AI and analytics capabilities, empowering businesses to derive valuable insights from their data and drive intelligent decision-making. - Security and Compliance: Prioritizing data protection, Dell APEX offers robust security measures, advanced threat detection, and adherence to regulatory compliance frameworks to ensure a secure IT environment. Primary Value and Solutions Provided: Dell APEX addresses the challenges of managing complex IT infrastructures by offering a unified, as-a-Service solution that simplifies operations, enhances agility, and reduces costs. By providing a consistent multicloud experience, it eliminates data silos and enables seamless data mobility across environments. This flexibility allows organizations to select the optimal cloud resources for their workloads, ensuring improved performance and reliability. Additionally, Dell APEX's consumption-based pricing model ensures that businesses only pay for the resources they use, leading to significant cost savings and more efficient IT operations.

Average Rating: 4.2/5.0

Total Reviews: 5

Who Is the Company Behind Dell APEX?

  • Seller: Dell Technologies
  • Year Founded: 1984
  • HQ Location: Round Rock, TX
  • Twitter: @Dell
    799,086 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    124,254 employees on LinkedIn®
  • Ownership: NYSE: DELL

Who Uses This Product?

  • Company Size: 40% Large, 20% Medium

What Are Recent G2 Reviews of Dell APEX?

What Are G2 Users Discussing About Dell APEX?

Atos Services

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future.

Average Rating: 3.9/5.0

Total Reviews: 18

Who Is the Company Behind Atos Services?

  • Seller: Atos
  • Year Founded: 1997
  • HQ Location: 95877 Bezons, FR
  • Twitter: @Atos
    38,160 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    85,062 employees on LinkedIn®
  • Ownership: EPA: ATO

Who Uses This Product?

  • Company Size: 61% Large, 39% Medium

What Are Recent G2 Reviews of Atos Services?

What Are G2 Users Discussing About Atos Services?

Zensar Technologies

Zensar stands out as a premier technology solutions consulting and IT services company. We are creators, thinkers, and problem solvers passionate about designing, engineering, and managing engaging digital solutions and digital experiences for high-growth companies. Zensar is a leading technology solutions consulting and IT services company with a strong engineering pedigree. Headquartered in Pune, India, we are part of the USD 4.4 billion RPG Group, serving over 145 global clients. We have been a public-listed company for over 50 years, disrupting the status quo through our digital transformation services, innovation, and velocity. Our 10,000+ workforce across 30+ global locations delivers cutting-edge digital solutions, unlocks growth, and empowers our clients to thrive and succeed in a world of constant change. High-growth companies draw on our expertise in digital engineering services, digital experiences, and strategic engagement, and this unique trifecta differentiates us from the crowd.

Average Rating: 4.3/5.0

Total Reviews: 11

Who Is the Company Behind Zensar Technologies?

  • Seller: Zensar Technologies
  • Year Founded: 2001
  • HQ Location: Pune,
  • Twitter: @Zensar
    81,411 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15,507 employees on LinkedIn®
  • Ownership: BSE: 504067

Who Uses This Product?

  • Company Size: 45% Medium, 27% Large

What Are Recent G2 Reviews of Zensar Technologies?

Birlasoft

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. Under the visionary leadership of Chairman Mrs. Amita Birla, Birlasoft, comprising over 12,000 professionals, is committed to driving digital transformation. With superior experience in chosen verticals, the company delivers cutting-edge technology solutions, shaping sustainable communities. Explore the innovation at www.birlasoft.com.

Average Rating: 4.6/5.0

Total Reviews: 29

Who Is the Company Behind Birlasoft?

  • Seller: Birlasoft
  • Year Founded: 1990
  • HQ Location: Pune, Maharashtra
  • Twitter: @birlasoft
    4,773 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15,464 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 41% Large, 34% Medium

What Are Recent G2 Reviews of Birlasoft?

CDW Hardware

Provider of technology solutions for business, government, education and healthcare. With a balanced portfolio of 250,000 small, medium and large customers.

Average Rating: 4.2/5.0

Total Reviews: 27

Who Is the Company Behind CDW Hardware?

  • Seller: CDW
  • Year Founded: 1984
  • HQ Location: Vernon Hills, IL
  • Twitter: @CDWCorp
    41,657 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    18,386 employees on LinkedIn®
  • Ownership: NASDAQ: CDW

Who Uses This Product?

  • Company Size: 59% Medium, 33% Small

What Are Recent G2 Reviews of CDW Hardware?

What Are G2 Users Discussing About CDW Hardware?

Fujitsu Consulting

Salesforce Consulting and Implementation Practice.

Average Rating: 4.5/5.0

Total Reviews: 10

Who Is the Company Behind Fujitsu Consulting?

  • Seller: Fujitsu
  • Year Founded: 2007
  • HQ Location: Paris, France
  • Twitter: @Fujitsu_Global
    65,269 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    59,522 employees on LinkedIn®
  • Ownership: TYO:6702

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Fujitsu Consulting?

IBM Consulting

Consulting and Implementation Practice.

Average Rating: 4.0/5.0

Total Reviews: 64

Who Is the Company Behind IBM Consulting?

  • Seller: IBM
  • Year Founded: 1911
  • HQ Location: Armonk, New York, United States
  • Twitter: @IBMSecurity
    74,660 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    344,328 employees on LinkedIn®
  • Ownership: SWX:IBM

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 74% Large, 62% Medium

What Do G2 Reviewers Say About IBM Consulting?

AI-generated summary from verified user reviews

Pros
  • Users find that IBM Consulting excels at problem-solving, effectively addressing various business challenges.

What Are Recent G2 Reviews of IBM Consulting?

What Are G2 Users Discussing About IBM Consulting?

ScienceSoft

ScienceSoft USA Corporation, doing business as ScienceSoft, is an AI transformation and software development company founded in 1989. With 750+ experts, it serves clients in 80+ countries and 30+ industries, with strong expertise in healthcare (HIPAA-compliant EHR/EMR, telemedicine, diagnostics), insurance (underwriting and claim management automation, automated fraud detection) and investment (investment portfolio management, investor portals, trading apps). ScienceSoft also delivers AI solutions across domains. Recognized by IAOP, Financial Times, Inc. 5000, and Newsweek, the company holds ISO 9001, ISO/IEC 27001, and ISO 13485 certifications.

Average Rating: 4.8/5.0

Total Reviews: 4

Who Is the Company Behind ScienceSoft?

  • Seller: ScienceSoft
  • Year Founded: 1989
  • HQ Location: McKinney, Texas
  • Twitter: @ScienceSoft
    947 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    852 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 25% Large

What Are Recent G2 Reviews of ScienceSoft?

UST Global

UST is a global technology and consulting firm that specializes in providing transformative solutions to businesses across various industries. Established in 1999, UST leverages advanced technologies, including artificial intelligence, to help organizations navigate complex challenges and drive meaningful change. The firm partners with clients from the initial design phase through to operational execution, ensuring that every aspect of the transformation journey is aligned with their strategic goals. Targeting a diverse range of industries, UST caters to businesses seeking to enhance their operational efficiency, innovate their product offerings, and improve customer experiences. The firm’s comprehensive suite of services includes AI-driven digital solutions, proprietary platforms, engineering, research and development, and an innovation ecosystem designed to address core business challenges. This multifaceted approach enables organizations to not only adapt to the rapidly changing market landscape but also to thrive within it, making UST a valuable ally in the pursuit of business excellence. UST’s key features include a deep understanding of industry dynamics, a commitment to innovation, and a focus on agility. By infusing these elements into client organizations, UST helps to create sustainable value and foster positive change. The firm’s expertise allows it to tailor solutions that meet the unique needs of each client, ensuring that the strategies implemented are both effective and impactful. This personalized approach is a significant differentiator in the competitive landscape of technology consulting, setting UST apart as a leader in the field. The benefits of partnering with UST extend beyond immediate operational improvements. By harnessing the power of technology and AI, UST empowers organizations to make data-driven decisions, streamline processes, and enhance customer engagement. The firm’s commitment to building a future-ready mindset within client organizations helps them stay ahead of industry trends and anticipate changes in consumer behavior. With a workforce of over 30,000 employees across more than 30 countries, UST is well-positioned to deliver solutions that resonate on a global scale, ultimately touching billions of lives. Through its collaborative approach and extensive expertise, UST stands out as a trusted partner for organizations looking to embark on their transformation journeys. By focusing on measurable outcomes and fostering a culture of innovation, UST not only addresses immediate business needs but also lays the groundwork for long-term success and resilience in an ever-evolving marketplace. The firm’s dedication to understanding and responding to the unique challenges faced by its clients ensures that UST remains a pivotal player in the technology consulting sector.

Average Rating: 4.7/5.0

Total Reviews: 19

Who Is the Company Behind UST Global?

  • Seller: UST
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Aliso Viejo, California, United States
  • Twitter: @USTGlobal
    16,476 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    40,957 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 47% Large, 26% Small

What Do G2 Reviewers Say About UST Global?

AI-generated summary from verified user reviews

Pros
  • Users commend UST Global for their efficiency in delivering high-quality talent and streamlining project processes effectively.
  • Users commend UST Global for their reliability in delivering quality solutions promptly and efficiently across projects.
  • Users value UST Global's strong technical expertise, enhancing project efficiency and supporting impactful digital transformations in healthcare.
  • Users appreciate UST Global's strong culture of learning and collaboration, fostering growth and motivation among employees.
  • Users commend UST Global for their high-quality talent and expertise, enhancing project efficiency and driving impactful digital transformation.
Cons
  • Users note that UST Global can be expensive, suggesting a need for more competitive pricing despite quality staff.
  • Users find the project complexity daunting during fast ramp-ups, highlighting a need for improved onboarding processes.
  • Users note dependency issues with UST Global, citing management challenges and team changes impacting performance.
  • Users note performance issues during peak release cycles, which can lead to high workloads and rapid adaptation challenges.
  • Users report a significant issue with staff turnover, impacting stability and consistency in team dynamics.

What Are Recent G2 Reviews of UST Global?

Cognizant

Consulting and Implementation Services.

Average Rating: 4.1/5.0

Total Reviews: 47

Who Is the Company Behind Cognizant?

  • Seller: Cognizant
  • Year Founded: 1994
  • HQ Location: Teaneck, NJ
  • Twitter: @Cognizant
    707,793 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    372,105 employees on LinkedIn®
  • Ownership: NASDAQ:CTSH

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 65% Large, 25% Medium

What Do G2 Reviewers Say About Cognizant?

AI-generated summary from verified user reviews

Pros
  • Users value Cognizant's strong domain expertise in cloud technologies, facilitating efficient and secure development processes.
  • Users commend Cognizant for their strong domain expertise that enhances innovation and streamlines development tasks effectively.
  • Users value the strong domain expertise of Cognizant, which streamlines development and drives innovation in solutions.
  • Users value Cognizant's strong quality assurance, which enhances innovation and ensures scalable, secure solutions.
  • Users value the reliability of Cognizant, noting its expertise in delivering scalable and secure solutions efficiently.
Cons
  • Users note that inconvenient scheduling can result in slower response times, impacting support for smaller projects.
  • Users experience performance issues with slower response times and delays in support for smaller projects.
  • Users often face poor customer support, experiencing slow response times and delays for smaller or mid-sized projects.

What Are Recent G2 Reviews of Cognizant?

What Are G2 Users Discussing About Cognizant?

DXC Technology Services

DXC Technology is the world's leading independent, comprehensive IT services company, helping clients harness the power of innovation to thrive on change

Average Rating: 4.2/5.0

Total Reviews: 6

Who Is the Company Behind DXC Technology Services?

  • Seller: DXC Technology Company
  • Year Founded: 2017
  • HQ Location: Ashburn, Virginia
  • Twitter: @DXCTechnology
    39,002 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    90,657 employees on LinkedIn®
  • Ownership: NYSE: DXC

Who Uses This Product?

  • Company Size: 83% Large, 17% Medium

What Are Recent G2 Reviews of DXC Technology Services?