# Best ServiceNow Consulting Services with IT Service Management Capabilities

## How Many ServiceNow Consulting Services Products Does G2 Track?

**Total Products under this Category:** 491

### Category Stats (Jul 2026)

- **Average Rating:** 4.4/5 (↓0.02 vs Jun 2026) The average rating of products in this category, based on all submitted ratings

_Last updated: July 01, 2026_

## How Does G2 Rank ServiceNow Consulting Services Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 900+ Authentic Reviews
- 491+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

**Sponsored**

### SAP Integrated Business Planning

Respond to new market expectations with real-time supply chain planning capabilities and fulfill future demand profitably supply chain management. Powered by in-memory computing technology within SAP HANA, this cloud-based solution combines capabilities for sales and operations; demand, response, and supply planning; and inventory optimization. - Cloud deployment - Real-time scenarios and simulation - Social collaboration - Powerful predictive Analytics KEY BENEFITS: Achieve a rapid deployment Get up and running quickly with SAP Integrated Business Planning by using preconfigured process templates for an accelerated implementation. Empower employees with intuitive features Offer a unified, intuitive user experience with SAP Fiori and planning and simulation capabilities based on Microsoft Excel. Plan resources effectively Optimize resource efficiency by creating supply plans based on prioritized demands, allocations, and supply chain constraints. KEY CAPABILITIES: Integration with SAP Supply Chain Control Tower Gain end-to-end visibility of your supply chain, decision support, and fast corrective action through integration with SAP Supply Chain Control Tower. Forecasting and demand management Get full demand transparency with short-term, mid-term, and long-term forecasting. Take advantage of best-in-class capabilities for demand sensing and statistical forecasting. Inventory optimization Establish optimal inventory targets that enable you to maximize profits, while leaving a buffer to help you meet unexpected demand. Sales and operations planning Deliver a cross-departmental sales and operations plan that balances inventory, service levels, and profitability. Response and supply planning Optimize resourcing efficiency by creating supply plans based on prioritized demands, allocations, and supply chain constraints.

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### [Accenture](https://www.g2.com/products/accenture/reviews)

Consulting and Implementation Practice.

**Average Rating:** 4.2/5.0

**Total Reviews:** 107

#### Who Is the Company Behind Accenture?

- **Seller:** [Accenture](https://www.g2.com/sellers/accenture)
- **Year Founded:** 1989
- **HQ Location:** Dublin, Ireland
- **Twitter:** @Accenture (515,103 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/accenture (672,927 employees on LinkedIn®)
- **Ownership:** NYSE:ACN

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 90% Large, 59% Medium

#### What Do G2 Reviewers Say About Accenture?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **cost efficiency** of Accenture, leading to enhanced profitability and better decision-making through analytics.
- Users highlight the **enhanced client performance** and efficiency achieved through Accenture's data management solutions.
- Users benefit from enhanced **efficiency** and innovation, leading to improved performance and decision-making through data analytics.
- Users value the **enhanced client performance and innovation** achieved through data analytics and operational transparency.
- Users value the **high quality** of Accenture, which enhances client performance and drives efficiency and innovation.

##### Cons

- Users express frustration with Accenture's **poor customer support** , citing issues with career guidance and promotion processes.
- Users express concerns about a **toxic work environment** and insufficient support for career advancement at Accenture.

#### What Are Recent G2 Reviews of Accenture?

**["Yes to Cloud Sherpas!"](https://www.g2.com/survey_responses/accenture-review-211729)**

**Rating:** 4.5/5.0 stars

_— Ashley C._

[Read full review](https://www.g2.com/survey_responses/accenture-review-211729)

**["Great Technology for Monitoring Privacy and Security Concerns"](https://www.g2.com/survey_responses/accenture-review-12720451)**

**Rating:** 5.0/5.0 stars

_— Mary Christine T._

[Read full review](https://www.g2.com/survey_responses/accenture-review-12720451)

### [Tata Consultancy Services](https://www.g2.com/products/tata-consultancy-services/reviews)

Salesforce Consulting and Implementation Services.

**Average Rating:** 4.3/5.0

**Total Reviews:** 38

#### Who Is the Company Behind Tata Consultancy Services?

- **Seller:** [TATA Consultancy Services Limited](https://www.g2.com/sellers/tata-consultancy-services-limited)
- **Year Founded:** 1968
- **HQ Location:** Mumbai, Maharashtra
- **Twitter:** @TCS (578,666 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/tata-consultancy-services (708,725 employees on LinkedIn®)
- **Ownership:** NSE: TCS

#### Who Uses This Product?

- **Top Industries:** Banking, Computer Software
- **Company Size:** 66% Large, 21% Small

#### What Do G2 Reviewers Say About Tata Consultancy Services?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **strong domain expertise** of Tata Consultancy Services, appreciating their reliable and innovative solutions.
- Users value the **high quality solutions** from Tata Consultancy Services, noting their reliability and commitment to excellence.
- Users value the **smooth and impactful collaboration** facilitated by TCS's expertise, reliability, and innovative solutions.
- Users highlight the **cost efficiency** of Tata Consultancy Services, noting its innovative and scalable service offerings.
- Users praise the **excellent customer service and support** provided by Tata Consultancy Services, enhancing their overall experience.

##### Cons

- Users find the **pricing expensive** , particularly impacting startups and small businesses seeking affordable solutions.
- Users find **miscommunication** and slow decision-making frustrating, affecting timelines and overall project efficiency.

#### What Are Recent G2 Reviews of Tata Consultancy Services?

**["Exceptional Quality and Reliability with Innovative Solutions"](https://www.g2.com/survey_responses/tata-consultancy-services-review-12101284)**

**Rating:** 5.0/5.0 stars

_— Verified User in Pharmaceuticals_

[Read full review](https://www.g2.com/survey_responses/tata-consultancy-services-review-12101284)

**["Cool Experience"](https://www.g2.com/survey_responses/tata-consultancy-services-review-11458620)**

**Rating:** 4.5/5.0 stars

_— Sujith Kumar Reddy M._

[Read full review](https://www.g2.com/survey_responses/tata-consultancy-services-review-11458620)

### [SHI](https://www.g2.com/products/shi/reviews)

SHI is a global leader in IT solutions and a value-added reseller, trusted by more than 17,000 organizations worldwide for over 35 years. With a team of 6,000 dedicated professionals, we deliver customized technology solutions across industries including finance, healthcare, manufacturing, education, and more. Our extensive partnerships with top technology providers — including AWS, Cisco, CrowdStrike, Dell, HP, Microsoft, Palo Alto, Pure Storage, and others — enable us to deliver industry-leading solutions tailored to your unique needs. As a top-tier Microsoft partner, SHI provides comprehensive Microsoft Services, from Azure and Microsoft 365 deployments to cloud migrations, security assessments, and licensing advisory. Our experts help you maximize your Microsoft investments through strategic consulting and seamless implementation. Our broad portfolio also includes: • SHI Complete: Managed IT services that support your entire technology lifecycle, from procurement and deployment to ongoing management and support. • Additional services: Cybersecurity, data center integration, device imaging and configuration, software asset management, flexible financing, and continuous support. • SHI One: An integrated digital platform for managing your IT assets, licenses, and support, offering actionable insights and operational efficiency. By leveraging the scale and portfolio of a global solutions integrator combined with the resources and personalized service of a local VAR, we’ll help you make better technology decisions. With SHI, you gain a trusted partner committed to helping you solve what’s next.

**Average Rating:** 4.7/5.0

**Total Reviews:** 116

#### Who Is the Company Behind SHI?

- **Seller:** [SHI International Corp.](https://www.g2.com/sellers/shi-international-corp)
- **Company Website:** https://www.shi.com
- **Year Founded:** 1989
- **HQ Location:** Somerset, NJ
- **Twitter:** @SHI\_Intl (6,392 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/shi-international-corp- (7,968 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Manufacturing, Construction
- **Company Size:** 9% Large, 8% Medium

#### What Do G2 Reviewers Say About SHI?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional customer support** at SHI, highlighting the dedication and knowledge of their representatives.
- Users appreciate the **helpfulness in solving issues** with SHI, valuing the support from knowledgeable account managers.
- Users value the **excellent teamwork** at SHI, noting the dedication and support from diverse teams for their IT needs.
- Users value the **expertise and support** from SHI's knowledgeable team, enhancing their experience and partnership.
- Users appreciate SHI's **fast response time** , enhancing their experience with prompt support for hardware and technology inquiries.

##### Cons

- Users note that SHI can be **more expensive** compared to purchasing directly from manufacturers, impacting affordability.
- Users often face **high staff turnover** , resulting in frequent changes to representatives and inconsistency in service knowledge.
- Users find **integration issues** with SHI disruptive, particularly when transitioning teams after acquisitions.
- Users find the **limited availability** of SHI frustrating, impacting access to services in various global locations.
- Users desire improved **transparency and automation** for tracking billing renewals and costs in SHI.

#### What Are Recent G2 Reviews of SHI?

**["Efficient Licencing and Stellar Service from SHI"](https://www.g2.com/survey_responses/shi-review-11430956)**

**Rating:** 5.0/5.0 stars

_— Jason M._

[Read full review](https://www.g2.com/survey_responses/shi-review-11430956)

**["Vital Partner in Software Implementation"](https://www.g2.com/survey_responses/shi-review-12709168)**

**Rating:** 5.0/5.0 stars

_— Stephen V._

[Read full review](https://www.g2.com/survey_responses/shi-review-12709168)

### [Capgemini Services](https://www.g2.com/products/capgemini-services/reviews)

Salesforce Consulting and Implementation Practice.

**Average Rating:** 3.9/5.0

**Total Reviews:** 24

#### Who Is the Company Behind Capgemini Services?

- **Seller:** [Capgemini](https://www.g2.com/sellers/capgemini)
- **Year Founded:** 1967
- **HQ Location:** Paris, France
- **Twitter:** @Capgemini (134,413 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/157240/ (341,342 employees on LinkedIn®)
- **Ownership:** EPA: CAP

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 73% Large, 50% Medium

#### What Do G2 Reviewers Say About Capgemini Services?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **abundance of resources** with Capgemini Services, enabling effective resource optimization for their projects.
- Users value the **extensive resources** provided by Capgemini Services, enhancing team collaboration and efficiency.
- Users value the **strong teamwork** at Capgemini Services, benefiting from a large team and extensive resources.

##### Cons

- Users face **communication difficulties** due to occasional outsourcing, affecting clarity and efficiency in service interactions.
- Users find that **outsourcing issues** can lead to communication difficulties, impacting their overall experience with Capgemini Services.
- Users often face **communication difficulties** due to Capgemini Services occasionally outsourcing customer support to other countries.

#### What Are Recent G2 Reviews of Capgemini Services?

**["Worked almost 8 year with Capgemini's team"](https://www.g2.com/survey_responses/capgemini-services-review-10799202)**

**Rating:** 4.0/5.0 stars

_— Rudy R._

[Read full review](https://www.g2.com/survey_responses/capgemini-services-review-10799202)

**["Good work-life, and balanced personal life"](https://www.g2.com/survey_responses/capgemini-services-review-11794121)**

**Rating:** 5.0/5.0 stars

_— Anamta Z._

[Read full review](https://www.g2.com/survey_responses/capgemini-services-review-11794121)

### [Dell APEX](https://www.g2.com/products/dell-apex/reviews)

Dell APEX is a comprehensive as-a-Service portfolio designed to simplify and streamline IT operations by offering flexible, scalable, and secure solutions across cloud platforms, storage, compute, and client devices. By delivering a consistent multicloud experience, Dell APEX enables organizations to manage their data and applications seamlessly across public clouds, private clouds, and edge environments. This approach allows businesses to focus on innovation and growth while Dell handles the complexities of infrastructure management. Key Features and Functionality: - Cloud-Native Infrastructure: Dell APEX provides a cloud-native infrastructure that allows organizations to build, deploy, and scale applications efficiently, ensuring seamless integration with various cloud services. - Elastic Consumption Model: With its flexible pay-per-use model, Dell APEX enables businesses to align costs with actual usage, optimizing budget allocation and resource utilization. - On-Demand Services: Organizations can quickly provision and access required IT resources, reducing deployment time and enhancing operational efficiency. - Integrated AI and Analytics: Dell APEX incorporates advanced AI and analytics capabilities, empowering businesses to derive valuable insights from their data and drive intelligent decision-making. - Security and Compliance: Prioritizing data protection, Dell APEX offers robust security measures, advanced threat detection, and adherence to regulatory compliance frameworks to ensure a secure IT environment. Primary Value and Solutions Provided: Dell APEX addresses the challenges of managing complex IT infrastructures by offering a unified, as-a-Service solution that simplifies operations, enhances agility, and reduces costs. By providing a consistent multicloud experience, it eliminates data silos and enables seamless data mobility across environments. This flexibility allows organizations to select the optimal cloud resources for their workloads, ensuring improved performance and reliability. Additionally, Dell APEX's consumption-based pricing model ensures that businesses only pay for the resources they use, leading to significant cost savings and more efficient IT operations.

**Average Rating:** 4.2/5.0

**Total Reviews:** 5

#### Who Is the Company Behind Dell APEX?

- **Seller:** [Dell Technologies](https://www.g2.com/sellers/dell-technologies-decced23-0884-427d-88d4-718c9d1d4ea6)
- **Year Founded:** 1984
- **HQ Location:** Round Rock, TX
- **Twitter:** @Dell (799,086 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/delltechnologies/ (128,424 employees on LinkedIn®)
- **Ownership:** NYSE: DELL

#### Who Uses This Product?

- **Company Size:** 40% Large, 20% Medium

#### What Are Recent G2 Reviews of Dell APEX?

**["Support"](https://www.g2.com/survey_responses/dell-apex-review-5263090)**

**Rating:** 5.0/5.0 stars

_— Rehan K._

[Read full review](https://www.g2.com/survey_responses/dell-apex-review-5263090)

**["EMC Offer best solutions for the private cloud."](https://www.g2.com/survey_responses/dell-apex-review-7875614)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/dell-apex-review-7875614)

### [Atos Services](https://www.g2.com/products/atos-services/reviews)

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future.

**Average Rating:** 3.9/5.0

**Total Reviews:** 18

#### Who Is the Company Behind Atos Services?

- **Seller:** [Atos](https://www.g2.com/sellers/atos)
- **Year Founded:** 1997
- **HQ Location:** 95877 Bezons, FR
- **Twitter:** @Atos (38,160 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/atos/ (85,294 employees on LinkedIn®)
- **Ownership:** EPA: ATO

#### Who Uses This Product?

- **Company Size:** 61% Large, 39% Medium

#### What Are Recent G2 Reviews of Atos Services?

**["Solid, Knowledgeable Support — They Bypass Google's Level 1 Support"](https://www.g2.com/survey_responses/atos-services-review-13051682)**

**Rating:** 4.0/5.0 stars

_— Ryan L._

[Read full review](https://www.g2.com/survey_responses/atos-services-review-13051682)

**["One of the best Professional and Managed service provider"](https://www.g2.com/survey_responses/atos-services-review-10743675)**

**Rating:** 4.5/5.0 stars

_— Pranav S._

[Read full review](https://www.g2.com/survey_responses/atos-services-review-10743675)

### [Zensar Technologies](https://www.g2.com/products/zensar-technologies/reviews)

Zensar stands out as a premier technology solutions consulting and IT services company. We are creators, thinkers, and problem solvers passionate about designing, engineering, and managing engaging digital solutions and digital experiences for high-growth companies. Zensar is a leading technology solutions consulting and IT services company with a strong engineering pedigree. Headquartered in Pune, India, we are part of the USD 4.4 billion RPG Group, serving over 145 global clients. We have been a public-listed company for over 50 years, disrupting the status quo through our digital transformation services, innovation, and velocity. Our 10,000+ workforce across 30+ global locations delivers cutting-edge digital solutions, unlocks growth, and empowers our clients to thrive and succeed in a world of constant change. High-growth companies draw on our expertise in digital engineering services, digital experiences, and strategic engagement, and this unique trifecta differentiates us from the crowd.

**Average Rating:** 4.3/5.0

**Total Reviews:** 11

#### Who Is the Company Behind Zensar Technologies?

- **Seller:** [Zensar Technologies](https://www.g2.com/sellers/zensar-technologies)
- **Year Founded:** 2001
- **HQ Location:** Pune,
- **Twitter:** @Zensar (81,411 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/zensar-technologies (15,341 employees on LinkedIn®)
- **Ownership:** BSE: 504067

#### Who Uses This Product?

- **Company Size:** 45% Medium, 27% Small

#### What Are Recent G2 Reviews of Zensar Technologies?

**["Leader in digital transformation services"](https://www.g2.com/survey_responses/zensar-technologies-review-8834887)**

**Rating:** 4.5/5.0 stars

_— Ashish J._

[Read full review](https://www.g2.com/survey_responses/zensar-technologies-review-8834887)

**["Awesome place to be in"](https://www.g2.com/survey_responses/zensar-technologies-review-8733683)**

**Rating:** 4.5/5.0 stars

_— Gaurav M._

[Read full review](https://www.g2.com/survey_responses/zensar-technologies-review-8733683)

### [Birlasoft](https://www.g2.com/products/birlasoft/reviews)

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. Under the visionary leadership of Chairman Mrs. Amita Birla, Birlasoft, comprising over 12,000 professionals, is committed to driving digital transformation. With superior experience in chosen verticals, the company delivers cutting-edge technology solutions, shaping sustainable communities. Explore the innovation at www.birlasoft.com.

**Average Rating:** 4.6/5.0

**Total Reviews:** 29

#### Who Is the Company Behind Birlasoft?

- **Seller:** [Birlasoft](https://www.g2.com/sellers/birlasoft)
- **Year Founded:** 1990
- **HQ Location:** Pune, Maharashtra
- **Twitter:** @birlasoft (4,773 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/4661/ (15,407 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 41% Large, 34% Medium

#### What Are Recent G2 Reviews of Birlasoft?

**["Birlasoft review."](https://www.g2.com/survey_responses/birlasoft-review-8550473)**

**Rating:** 4.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/birlasoft-review-8550473)

**["Great experience with Birlasoft"](https://www.g2.com/survey_responses/birlasoft-review-7644681)**

**Rating:** 4.5/5.0 stars

_— Jeyashankar M._

[Read full review](https://www.g2.com/survey_responses/birlasoft-review-7644681)

### [CDW Hardware](https://www.g2.com/products/cdw-hardware/reviews)

Provider of technology solutions for business, government, education and healthcare. With a balanced portfolio of 250,000 small, medium and large customers.

**Average Rating:** 4.2/5.0

**Total Reviews:** 27

#### Who Is the Company Behind CDW Hardware?

- **Seller:** [CDW](https://www.g2.com/sellers/cdw)
- **Year Founded:** 1984
- **HQ Location:** Vernon Hills, IL
- **Twitter:** @CDWCorp (41,657 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3334/ (18,631 employees on LinkedIn®)
- **Ownership:** NASDAQ: CDW

#### Who Uses This Product?

- **Company Size:** 59% Medium, 33% Small

#### What Are Recent G2 Reviews of CDW Hardware?

**["Fast, courteous, and professional"](https://www.g2.com/survey_responses/cdw-hardware-review-8592966)**

**Rating:** 5.0/5.0 stars

_— Verified User in Electrical/Electronic Manufacturing_

[Read full review](https://www.g2.com/survey_responses/cdw-hardware-review-8592966)

**["Large company with a personal touch!"](https://www.g2.com/survey_responses/cdw-hardware-review-5202948)**

**Rating:** 5.0/5.0 stars

_— Shawn C._

[Read full review](https://www.g2.com/survey_responses/cdw-hardware-review-5202948)

### [Fujitsu Consulting](https://www.g2.com/products/fujitsu-consulting/reviews)

Salesforce Consulting and Implementation Practice.

**Average Rating:** 4.5/5.0

**Total Reviews:** 10

#### Who Is the Company Behind Fujitsu Consulting?

- **Seller:** [Fujitsu](https://www.g2.com/sellers/fujitsu)
- **Year Founded:** 2007
- **HQ Location:** Paris, France
- **Twitter:** @Fujitsu\_Global (65,269 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/fujitsu/ (58,481 employees on LinkedIn®)
- **Ownership:** TYO:6702

#### Who Uses This Product?

- **Company Size:** 50% Small, 50% Medium

#### What Are Recent G2 Reviews of Fujitsu Consulting?

**["Fujitsu Consulting - Justifies its name with the type of supports it provides!!!"](https://www.g2.com/survey_responses/fujitsu-consulting-review-7467931)**

**Rating:** 5.0/5.0 stars

_— Akash A._

[Read full review](https://www.g2.com/survey_responses/fujitsu-consulting-review-7467931)

**["Fujitsu Delights: A Deep Dive into Tech Excellence"](https://www.g2.com/survey_responses/fujitsu-consulting-review-8698833)**

**Rating:** 4.0/5.0 stars

_— Muhammad A._

[Read full review](https://www.g2.com/survey_responses/fujitsu-consulting-review-8698833)

### [IBM Consulting](https://www.g2.com/products/ibm-consulting/reviews)

Consulting and Implementation Practice.

**Average Rating:** 4.0/5.0

**Total Reviews:** 64

#### Who Is the Company Behind IBM Consulting?

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Year Founded:** 1911
- **HQ Location:** Armonk, New York, United States
- **Twitter:** @IBMSecurity (74,660 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (328,202 employees on LinkedIn®)
- **Ownership:** SWX:IBM

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 74% Large, 62% Medium

#### What Do G2 Reviewers Say About IBM Consulting?

_AI-generated summary from verified user reviews_

##### Pros

- Users find IBM Consulting effective in addressing various business challenges, highlighting its **problem-solving capabilities**.

#### What Are Recent G2 Reviews of IBM Consulting?

**["Highly Customizable to Client Needs"](https://www.g2.com/survey_responses/ibm-consulting-review-13166452)**

**Rating:** 5.0/5.0 stars

_— Arnab S._

[Read full review](https://www.g2.com/survey_responses/ibm-consulting-review-13166452)

**["Deep Expertise and Responsive Support—A Truly Valuable Partner"](https://www.g2.com/survey_responses/ibm-consulting-review-13127975)**

**Rating:** 5.0/5.0 stars

_— Mr. Prakash G._

[Read full review](https://www.g2.com/survey_responses/ibm-consulting-review-13127975)

### [ScienceSoft](https://www.g2.com/products/sciencesoft/reviews)

ScienceSoft USA Corporation, doing business as ScienceSoft, is an IT consulting and software development company founded in 1989. With 750+ experts, it serves clients in 80+ countries and 30+ industries, with strong expertise in healthcare (HIPAA-compliant EHR/EMR, telemedicine, diagnostics) and financial services (digital banking, payments, fraud prevention, trading automation). ScienceSoft also delivers AI solutions across domains. Recognized by IAOP, Financial Times, Inc. 5000, and Newsweek, the company holds ISO 9001, ISO/IEC 27001, and ISO 13485 certifications.

**Average Rating:** 4.7/5.0

**Total Reviews:** 3

#### Who Is the Company Behind ScienceSoft?

- **Seller:** [ScienceSoft](https://www.g2.com/sellers/sciencesoft)
- **Year Founded:** 1989
- **HQ Location:** McKinney, Texas
- **Twitter:** @ScienceSoft (947 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/14551 (858 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 33% Small, 33% Medium

#### What Are Recent G2 Reviews of ScienceSoft?

**["Review about Microsoft Dynamic Consulting provider"](https://www.g2.com/survey_responses/sciencesoft-review-6813241)**

**Rating:** 5.0/5.0 stars

_— YASH P._

[Read full review](https://www.g2.com/survey_responses/sciencesoft-review-6813241)

**["Review for Best Microsoft Dynamics CRM Consulting Providera"](https://www.g2.com/survey_responses/sciencesoft-review-6816065)**

**Rating:** 4.0/5.0 stars

_— Neha S._

[Read full review](https://www.g2.com/survey_responses/sciencesoft-review-6816065)

### [UST Global](https://www.g2.com/products/ust-global/reviews)

UST is a global technology and consulting firm that specializes in providing transformative solutions to businesses across various industries. Established in 1999, UST leverages advanced technologies, including artificial intelligence, to help organizations navigate complex challenges and drive meaningful change. The firm partners with clients from the initial design phase through to operational execution, ensuring that every aspect of the transformation journey is aligned with their strategic goals. Targeting a diverse range of industries, UST caters to businesses seeking to enhance their operational efficiency, innovate their product offerings, and improve customer experiences. The firm’s comprehensive suite of services includes AI-driven digital solutions, proprietary platforms, engineering, research and development, and an innovation ecosystem designed to address core business challenges. This multifaceted approach enables organizations to not only adapt to the rapidly changing market landscape but also to thrive within it, making UST a valuable ally in the pursuit of business excellence. UST’s key features include a deep understanding of industry dynamics, a commitment to innovation, and a focus on agility. By infusing these elements into client organizations, UST helps to create sustainable value and foster positive change. The firm’s expertise allows it to tailor solutions that meet the unique needs of each client, ensuring that the strategies implemented are both effective and impactful. This personalized approach is a significant differentiator in the competitive landscape of technology consulting, setting UST apart as a leader in the field. The benefits of partnering with UST extend beyond immediate operational improvements. By harnessing the power of technology and AI, UST empowers organizations to make data-driven decisions, streamline processes, and enhance customer engagement. The firm’s commitment to building a future-ready mindset within client organizations helps them stay ahead of industry trends and anticipate changes in consumer behavior. With a workforce of over 30,000 employees across more than 30 countries, UST is well-positioned to deliver solutions that resonate on a global scale, ultimately touching billions of lives. Through its collaborative approach and extensive expertise, UST stands out as a trusted partner for organizations looking to embark on their transformation journeys. By focusing on measurable outcomes and fostering a culture of innovation, UST not only addresses immediate business needs but also lays the groundwork for long-term success and resilience in an ever-evolving marketplace. The firm’s dedication to understanding and responding to the unique challenges faced by its clients ensures that UST remains a pivotal player in the technology consulting sector.

**Average Rating:** 4.8/5.0

**Total Reviews:** 17

#### Who Is the Company Behind UST Global?

- **Seller:** [UST](https://www.g2.com/sellers/ust)
- **Company Website:** https://www.ust.com/
- **Year Founded:** 1999
- **HQ Location:** Aliso Viejo, California, United States
- **Twitter:** @USTGlobal (16,476 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/ustglobal (38,088 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 47% Large, 24% Small

#### What Do G2 Reviewers Say About UST Global?

_AI-generated summary from verified user reviews_

##### Pros

- Users note the **high efficiency** of UST Global, appreciating quick support and fast turnaround on deliverables.
- Users commend UST Global for their **reliability** , showcasing consistent deliverables and a structured approach to project needs.
- Users commend UST Global for their **strong technical expertise** , which greatly enhances project delivery and outcomes.
- Users value the **strong culture of learning and collaboration** at UST Global, fostering motivation and high performance.
- Users praise UST Global for their **exceptional quality** in talent sourcing, technical expertise, and efficient support across projects.

##### Cons

- Users find UST Global to be **expensive** , suggesting a need for more competitive pricing and improved management.
- Users note that the **domain complexity** during project ramp-up can be challenging despite strong support from UST Global.
- Users feel that **dependency issues** and frequent team changes hinder UST's overall performance and competitiveness.
- Users report **performance issues** during peak release cycles, affecting workload and adaptation to project complexities.
- Users find **staff turnover** at UST Global problematic, impacting team stability and project continuity.

#### What Are Recent G2 Reviews of UST Global?

**["Robust Observability and Automation with Seamless Dynatrace, Splunk, and ServiceNow Integration"](https://www.g2.com/survey_responses/ust-global-review-13098089)**

**Rating:** 5.0/5.0 stars

_— Rao Venkata R._

[Read full review](https://www.g2.com/survey_responses/ust-global-review-13098089)

**["Transforms Noisy Alerts into Actionable Incidents with Strong Automation and ITIL Runbooks"](https://www.g2.com/survey_responses/ust-global-review-13113161)**

**Rating:** 5.0/5.0 stars

_— Pravallika C._

[Read full review](https://www.g2.com/survey_responses/ust-global-review-13113161)

### [Cognizant](https://www.g2.com/products/cognizant/reviews)

Consulting and Implementation Services.

**Average Rating:** 4.1/5.0

**Total Reviews:** 47

#### Who Is the Company Behind Cognizant?

- **Seller:** [Cognizant](https://www.g2.com/sellers/cognizant)
- **Year Founded:** 1994
- **HQ Location:** Teaneck, NJ
- **Twitter:** @Cognizant (707,793 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1680/ (362,678 employees on LinkedIn®)
- **Ownership:** NASDAQ:CTSH

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 64% Large, 26% Medium

#### What Do G2 Reviewers Say About Cognizant?

_AI-generated summary from verified user reviews_

##### Pros

- Users value Cognizant's **strong domain expertise** in cloud technologies, which simplifies development and fosters innovation.
- Users value the **strong domain expertise** of Cognizant, which enhances innovation and streamlines development tasks effectively.
- Users value Cognizant's **strong domain expertise** , which effectively streamlines development and accelerates innovation in cloud technologies.
- Users value Cognizant’s **quality assurance** , which enhances innovation and provides secure solutions in complex development tasks.
- Users value the **reliability** of Cognizant, benefiting from their expertise and secure, scalable solutions for complex tasks.

##### Cons

- Users face **inconvenient scheduling** due to delays in personalized support, impacting smaller or mid-sized projects negatively.
- Users report **performance issues** with slower response times and delays in support, particularly for smaller projects.
- Users experience **poor customer support** due to slow response times, particularly affecting smaller or mid-sized projects.

#### What Are Recent G2 Reviews of Cognizant?

**["Leads in Idea Generation and Innovation"](https://www.g2.com/survey_responses/cognizant-review-12538495)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/cognizant-review-12538495)

**["An inner eye on the excellence of cognizant in technology consultation"](https://www.g2.com/survey_responses/cognizant-review-10807822)**

**Rating:** 4.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/cognizant-review-10807822)

### [DXC Technology Services](https://www.g2.com/products/dxc-technology-services/reviews)

DXC Technology is the world's leading independent, comprehensive IT services company, helping clients harness the power of innovation to thrive on change

**Average Rating:** 4.2/5.0

**Total Reviews:** 6

#### Who Is the Company Behind DXC Technology Services?

- **Seller:** [DXC Technology Company](https://www.g2.com/sellers/dxc-technology-company-8b67eef5-86f9-493f-b238-590be3799d91)
- **Year Founded:** 2017
- **HQ Location:** Ashburn, Virginia
- **Twitter:** @DXCTechnology (39,002 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/16198010/ (90,618 employees on LinkedIn®)
- **Ownership:** NYSE: DXC

#### Who Uses This Product?

- **Company Size:** 83% Large, 17% Medium

#### What Are Recent G2 Reviews of DXC Technology Services?

**["DCC technology"](https://www.g2.com/survey_responses/dxc-technology-services-review-8734397)**

**Rating:** 4.5/5.0 stars

_— Himanshu C._

[Read full review](https://www.g2.com/survey_responses/dxc-technology-services-review-8734397)

**["DXC Review"](https://www.g2.com/survey_responses/dxc-technology-services-review-8769814)**

**Rating:** 4.5/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/dxc-technology-services-review-8769814)

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Below are the top-rated ServiceNow Consulting Services with IT Service Management capabilities, as verified by G2’s Research team. Real users have identified IT Service Management as an important function of ServiceNow Consulting Services. Compare different products that offer this feature so you can decide which is best for your business needs.

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