RegFox Reviews & Product Details

We love the affordability of Regfox especially being a small business owner in addition to all the customizeable features, overall ease of use, ability to use for in-person or virtual events with no additional fees, data tracking and robust reports, amazing support team available 7 days a week with a QUICK turn around time, the forward thinking of this company that truly keeps a pulse on not only me as their direct customer but thinking about "my customers' experiences" and providing a system with features that exceeds all expectations for all parties. Review collected by and hosted on G2.com.

I don't really have anything I dislike about Regfox. If I have a challenge with something, I reach out to the support team and they help me to find a solution. Review collected by and hosted on G2.com.

RegFox is very user-friendly and the layout is so accessible. It's the easiest way to create beautiful and professional registration pages for the non-profit company where I work. The most crucial part of my work on RegFox is solving issues or trying out new features, which is where I rely on the help center messaging system. I always get an easy, efficient fix and it never takes more than a few minutes to figure out. The software is amazing, but the customer service is what really makes my job easier. Review collected by and hosted on G2.com.

The only issue I have is that the text formatting can be a little frustrating. It's easier to write out the information than to copy and paste it from Word. Once I figured out how to format the text on the blocks correctly, it became a lot easier. Review collected by and hosted on G2.com.

Very customizable. Fully Featured. Cost effective aws compared to otehr platforms I used previously. EXCELLENT and present customer service. Live customer service folks regularly step in any time the AI help widget is not quite getting what I need. Review collected by and hosted on G2.com.

Definitely a learning curve to navigate creating discount code and clickable weblinks to share with prospective attendees but it does work very well. And great customer service got me going quickly.

Also a little complicated to initially set up my event page(s) but hardly insurmountable.

Would prefer more payout option such as monthly that is not available. Weekly payouts means more work for me. Review collected by and hosted on G2.com.

With RegFox, we have it easy when handling event registration and ticketing. By offering best event management, the tool ensures efficiency and enhances attendee experience.

From registration to ticketing and payment processing, this tool has it all and it also makes communication easy to ensures flawless events.

I like that RegFox comes with AI features that automates tedious tasks such as sending confirmation emails and reminders.

The tool also makes attendee management easy which is critical for any successful event.

With pre event communication features, the tool turns passive attendees into amazing participants. Review collected by and hosted on G2.com.

RegFox has met all needs and ticks all boxes for an event registration and ticketing solution. No dislikes. Review collected by and hosted on G2.com.

We like that RegFox keeps registration simple and in our control. It’s fast to set up, pricing is transparent, and customization doesn’t require a developer. The checkout flow feels clean, we can collect exactly the info we need from attendees, and Stripe integration just works. Compared to Cvent or Eventbrite, it’s lightweight, flexible, and doesn’t punish you for being creative. And when we did need help, Jessica from customer support was incredible — fast, friendly, and actually solved things, not just read from a script. Review collected by and hosted on G2.com.

RegFox stops short once registration ends — there’s no way to send post-event surveys or follow-up emails without pulling in outside tools. You also can’t disable public attendee visibility in hybrid or remote events, which raises privacy concerns. Payment options are limited to credit card via Stripe only — no ACH, no buy-now-pay-later options. I also don't like being penalized for using stripe at an additional 1% per ticket. It’s solid for front-end simplicity, but feels a bit boxed in when you need full-cycle event management. Review collected by and hosted on G2.com.

The pricing structure at RegFox is fair and reasonable while providing a robust, registration platform. RegFox focuses on the product, features, and customer service. They make it easy to contact the help team and they respond with speed and clarity. While there is a bit of a learning curve when implementing your first registration site, the tool features make sense and it looks and runs beautifully from our customer's perspective. As a new convert, I'm asking clients and colleagues to give it a try. Finally, a company that doesn't drive up prices to spend millions on marketing! Review collected by and hosted on G2.com.

There is a learning curve when setting up the first few registration pages. I wish I could format the calendar invites (location, duration, description) associated with the event start time and how the product can be used for "memberships" functionality. I have noticed some broken help bot links. Review collected by and hosted on G2.com.

The human agent was readily available (on a weekend too!) to answer my questions when I got stuck! Review collected by and hosted on G2.com.

There is not an element in the registration web page that collects a signature while also giving the customers the choice to actually consent or not. The only e-signature box option requires and answer without the option to decline. Review collected by and hosted on G2.com.

RegFox has been a life saver for keeping my small business on track! It is very user friendly - I am definitely not a "tech" person and I have been able to easily navigate the website and create good looking and clear registration pages for my events. Reg Fox also makes it incredibly easy to cancel or edit registrations, and make refunds if needed. With RegFox, I have peace of mind knowing I'm not letting anything fall through the cracks. Customer support has been fantastic - twice I've needed help and twice I received excellent and fast customer service. Most recently, Joseph helped me with an issue that would have taken me hours to figure out. He understood exactly what I needed and within minutes sent me a video he created showing me each key stroke I needed for the result I was looking for. Review collected by and hosted on G2.com.

There is honestly nothing I dislike about RegFox. Review collected by and hosted on G2.com.

I discovered Reg Fox while searching for a flexible ticketing platform that could meet my needs as the organizer of a photo interest group. I needed something straightforward to use, since I run two to four events each week, but I also required features that my previous solution no longer provided. My essential requirements included some CRM support so I could manage my own mailings, low fees to keep my events affordable, the ability to richly format event pages with headers and embedded graphics to make invitations more appealing, and support for both virtual and in-person events. Additionally, a waitlist feature was crucial so that if anyone dropped out, I could quickly fill their spot and maintain a fully booked event.

I was able to set up my first event in under 20 minutes, and over the past few weeks, I’ve started creating a variety of additional events. As with any new tool, there’s a learning curve, but I found most features quite intuitive. I was especially impressed by the level of support. The built-in AI chatbot, Finn, is highly effective. Not only can the AI answer specific questions about any screen, but it can also suggest better approaches for particular objectives. If I got stuck, I could even share a screenshot, and Finn would read what was on my screen, interpret my notes, and confirm whether I was in the right place and what to do next. On several occasions, human support staff also stepped in to provide extra help, such as sharing insights about the product’s direction or agreeing to pass along feature requests to the development team.

Overall, I’m very impressed. RegFox is a robust, feature-rich platform with a great deal of versatility, making it suitable for a wide range of clubs, groups, or organizations looking to manage registration and ticketing for their events. Review collected by and hosted on G2.com.

I use Reg to organize frequent photography workshops, many of which are quite similar. The platform allows me to easily clone events, but I’ve noticed that the details carried over from one event to the next require careful review and adjustment. I often have to update several elements each time I duplicate an event. If there were additional ##keywords such as ##eventdate, ##eventstart-time, and ##event-title, it would make templates like the confirmation email and waitlist notification much more reusable when copying events. Review collected by and hosted on G2.com.

The adaptable templates and effective AI assistance make things easier for me. When the AI can't fully address my question, the live chat support steps in to help. Review collected by and hosted on G2.com.

I find it a bit frustrating to use the site on my Mac or iPad. Although switching to Google Chrome improved the experience, I would have preferred not to install an additional browser just to access the site smoothly. Review collected by and hosted on G2.com.