RegFox Reviews & Product Details

RegFox is very intuitive - it doesn't take any background or training in registration software. The templates make it easy to get started with a design based on your unique event. I have been using RegFox for various events for over 3 years and can't recommend it enough! Review collected by and hosted on G2.com.

The only downside is the inability to create multiple pages, like a microsite, where attendees can view the different pages, vs. just scrolling down one page of info that can get a little cumbersome. Review collected by and hosted on G2.com.

Regfox is really easy to use and pretty simple to navigate. The Actions tab on the pages has been a huge help for us, especially when it comes to tailoring each page to the specific needs of our courses. We also really like the deposit options available for registrations, or for anything else we need them for. Pulling reports is very easy and really nice when you can pick and choose the exact data needed.

Creating new pages is very simple especially when you can just copy over a previous one.

Customer support is fantastic too. The team always gets back to me in a timely manner. Review collected by and hosted on G2.com.

I wish there was a way to transfer a registrant directly to another course instead of creating a voucher code and then needing to re-register them. When a registration has a deposit but two cards are used I wish there was an option to select which card to apply the final payment to. I wish the receipts had a better layout. We get a lot of attendees needing a clearer PDF of what the payment was for, when it was paid, and a zero balance due.

When making changes to a page sometimes the font size changes after you have saved the section and need to go back into it. It would also be nice to have the option to highlight text on the design side of the pages. Review collected by and hosted on G2.com.

RegFox offers a lot of customization options, so I can usually build a registration page that fits exactly what I need. And when I can’t, their support team is incredibly helpful and typically has a solid solution to suggest. Review collected by and hosted on G2.com.

Copying and pasting text from outside of RegFox into the page editor almost always creates formatting issues that I can’t fix using the toolbar. As a result, I often end up spending a lot of time having AI recode the HTML so it looks the way I want. Review collected by and hosted on G2.com.

We love the affordability of Regfox especially being a small business owner in addition to all the customizable features, overall ease of use, ability to use for in-person or virtual events with no additional fees, data tracking and robust reports, amazing support team available 7 days a week with a QUICK turnaround time, the forward-thinking of this company that truly keeps a pulse on not only me as their direct customer but thinking about "my customers' experiences" and providing a system with features that exceeds all expectations for all parties. Review collected by and hosted on G2.com.

I don't really have anything I dislike about Regfox. If I have a challenge with something, I reach out to the support team and they help me to find a solution. Review collected by and hosted on G2.com.

RegFox is very user-friendly and the layout is so accessible. It's the easiest way to create beautiful and professional registration pages for the non-profit company where I work. The most crucial part of my work on RegFox is solving issues or trying out new features, which is where I rely on the help center messaging system. I always get an easy, efficient fix and it never takes more than a few minutes to figure out. The software is amazing, but the customer service is what really makes my job easier. Review collected by and hosted on G2.com.

The only issue I have is that the text formatting can be a little frustrating. It's easier to write out the information than to copy and paste it from Word. Once I figured out how to format the text on the blocks correctly, it became a lot easier. Review collected by and hosted on G2.com.

All the tools they have were built just for my specific needs, and any questions I have they have a live support team that will respond within moments… even going so far as to make a custom training video for me to show me how to use all of the features of the software as it relates to my own specific account. Never had anything even close to this level of support before from another company.. Review collected by and hosted on G2.com.

I can’t think of anything, honestly, it’s great. I have no complaints. Review collected by and hosted on G2.com.

It’s easy to set up and use, whether you’re running a small gathering or a large event. RegFox/Webconnex became its own processor and that was much easier to use than a bank. Review collected by and hosted on G2.com.

When we had multiple events, it was hard to see the one we needed. On the day of the event, we had to change the sorting to show past events in order to find it. Review collected by and hosted on G2.com.

RegFox is constantly adding new features and always improving. Years ago we chose this platform because it was the most affordable. Now we choose it because it has all the features we need and more! Review collected by and hosted on G2.com.

Would love to see more individual, customizable experiences for the attendees. Love that RegFox has a text feature but would love a community page where attendees can engage with each other. Review collected by and hosted on G2.com.

What I like most about RegFox is how user-friendly the website builder is. We’re hosting a large symposium for the Nevada Department of Wildlife, and the platform made it simple to create a professional, customized registration page without needing advanced technical skills. I also really appreciated how responsive and helpful their support team was; they walked me through every question I had and even created a tutorial video specifically for me. That level of customer service truly made a big difference. Review collected by and hosted on G2.com.

I honestly can’t think of anything significant that I dislike about RegFox. Overall, my experience has been very positive. The platform is intuitive, and the support team has been extremely responsive and helpful whenever I’ve had questions. Review collected by and hosted on G2.com.

It’s easy to understand, even though I only know how to update a handful of sections so far. What I do know comes mainly from tutorials shared by colleagues, along with help from the team. Review collected by and hosted on G2.com.

I think one area for improvement would be the ability to transfer a registrant from one page to another without having to cancel the current registration on the original page and then re-enter all the information on the other page. This would save us time and also help avoid confusion for registrants if they accidentally register on the wrong page. Review collected by and hosted on G2.com.