# Koncert Reviews **Vendor:** Koncert **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.6/5.0 **Total Reviews:** 396 ## About Koncert Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 15 years of experience in the industry, Koncert leverages artificial intelligence to facilitate more meaningful conversations and build robust sales pipelines. The platform automates the traditionally manual process of dialing prospects, allowing users to connect with live prospects more efficiently and significantly increase their conversation rates. Targeted primarily at sales professionals and organizations looking to optimize their outreach efforts, Koncert offers a suite of dialer options tailored to various sales workflows. These include the Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and Click-to-Call Dialer. Each option integrates seamlessly with leading Customer Relationship Management (CRM) systems, ensuring that sales teams can streamline their processes without disrupting their existing workflows. This adaptability makes Koncert an ideal solution for businesses of all sizes seeking to enhance their sales engagement strategies. The key features of Koncert's dialer technology include automation capabilities that enable sales teams to connect with prospects at an unprecedented scale. By automating the dialing process, sales representatives can focus on engaging with prospects rather than spending time on manual dialing. This not only increases the number of conversations but also optimizes productivity, allowing teams to allocate their time and resources more effectively. The platform also includes AI PitchLab, which trains representatives in real time with AI-powered feedback on tone, pacing, and talk-to-listen ratios, turning every call into a coaching opportunity. Additionally, Koncert offers Waterfall Data Enrichment, which automates prospect list clean-up and boosts connect rates with accurate, enriched data from multiple sources. This feature enhances the quality of leads that sales teams engage with, further improving the likelihood of successful conversions. The platform also provides valuable insights for coaching and training purposes, enabling sales managers to refine their strategies and improve overall team performance. Koncert's AI-driven auto dialer and cadence platform stand out in the B2B sales tools market by offering a comprehensive solution that enhances both conversation rates and pipeline development. The ability to customize dialing strategies based on specific sales workflows ensures that organizations can implement a solution that meets their unique needs. By empowering sales teams to engage more effectively with prospects, Koncert plays a crucial role in driving business growth and achieving sales objectives. ## Koncert Pros & Cons **What users like:** - Users love Koncert for its **time-saving capabilities** , enabling efficient dialing and increased productivity in booking meetings. (56 reviews) - Users appreciate the **efficiency** of Koncert, significantly improving productivity and maximizing meeting bookings daily. (46 reviews) - Users praise Koncert for its **efficiency in lead generation** , allowing for swift and effective outbound prospecting. (39 reviews) - Users appreciate the **ease of use** of Koncert, enabling a streamlined and effective customer journey effortlessly. (32 reviews) - Users value the **automation** in Koncert, enabling efficient outbound calling without manual dialing for each contact. (31 reviews) - Integrations (26 reviews) - Features (25 reviews) - Helpful (25 reviews) - Customer Support (23 reviews) - Parallel Dialer (19 reviews) **What users dislike:** - Users often face **call issues** like audio glitches and unclear statuses while dialing multiple lines in Koncert. (35 reviews) - Users face **dialer issues** such as audio glitches and challenges with tracking calls, affecting overall usability. (28 reviews) - Users experience **slow loading** during high volume dialing, affecting call flow and causing glitches in the system. (12 reviews) - Users encounter **occasional software bugs** with Koncert, impacting functionality and dialer performance but not severely hindering use. (12 reviews) - Users experience a **slight delay** in communication that can disrupt interactions and cause frustration. (11 reviews) - Users find **dialer limitations** frustrating, as it redials contacts inaccurately and restricts international dialing options. (10 reviews) - Users report frequent **connectivity issues** with Koncert, leading to lower connection rates and performance disruptions. (9 reviews) - Users experience **slow performance** with Koncert, facing delays in call pickup and frequent crashes affecting usability. (9 reviews) - Connection Issues (7 reviews) - Delay Issues (7 reviews) ## Koncert Reviews ### 1. Enhances Outreach Efficiency via Intelligent Call Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Lina V. | Quality Analyst , Food Production, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Koncert?** The call tracking and analytics ensure visibility into the engagement results, response rates and communication history. The efficiency of outbound call management allows my team to follow on quality issues with suppliers , communication about compliance and product recalls whenever they occur. **What do you dislike about Koncert?** It is quite a learning curve to configure the software in the firm system. The product is not primarily for quality assurance workflows within the food production thus lacks specialized tools for regulatory compliance reporting or management of safety documentation **What problems is Koncert solving and how is that benefiting you?** Helps eliminate slow supplier communications Helps when dealing with problems associated with lack of structured call documentation Comes in handy when dealing with inefficient follow-ups in times of quality incidents ### 2. Intuitive and User-Friendly, Perfect for Non-Technical Users **Rating:** 5.0/5.0 stars **Reviewed by:** Derek S. | SDR Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Koncert?** Once Koncert is step up, it is quite simple to use. It is very intuitive for users like me who are not very technical. Also, we enjoy the statistical data that the tool provides. **What do you dislike about Koncert?** The consensus on the team are the glitches. Often there is an issue with joining audio. I'm not sure what causes this. It could be something on our side. For example not restarting the computer on a regular basis or software upgrade by our IT team. Jared has shown me how to correct this issue and moving forward, I do not see a problem. **What problems is Koncert solving and how is that benefiting you?** We recently integrated RegiAI with Outreach. As a result, an astronomical amount of tasks have been created in Outreach. If we only had Outreach dialer available to us, these tasks would never be completed in a timely fashion. However, because Koncert is integrated with Outreach we can accomplish our tasks in a reasonable timeframe. The parallel dialer is a tremendous feature within Koncert. **Official Response from Moorthy Boopathy:** > It's great to hear that Koncert's integration with Outreach has been instrumental in streamlining your tasks. We're committed to providing a reliable platform that enhances productivity, and we appreciate your feedback as we continue to enhance the user experience. ### 3. Koncert: Multidialer Marvel for Sales Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Aime N. | Team Lead | Business Development Representatives **Reviewed Date:** November 10, 2025 **What do you like best about Koncert?** I love that Koncert allows me to target more contacts simultaneously, making my workflow much more efficient compared to manual dialing. The control it offers with reports is fantastic, as it ensures I don't lose track of my activity, even with a high volume of 300 calls a day. Multitasking is significantly improved with Koncert, and the way it organizes everything simplifies my tasks. The tool's ability to help me connect with more people directly impacts my compensation, as more contacts mean greater earnings. Overall, the functionalities provided by Koncert, such as streamlining call management and efficient handling of large volumes of calls while keeping everything organized, are simply amazing. **What do you dislike about Koncert?** I find the sync between Salesforce and Koncert a little clunky. Additionally, the lack of integration with sales engagement apps is a bit disappointing. Though this is acceptable, there are areas for improvement in how Koncert handles Salesforce integrations, especially in creating tasks without errors and pulling information from rep reports or contacts more efficiently. This would be very helpful. The initial setup of Koncert was slightly challenging because my team was not accustomed to using reports in their work activities. However, this issue was resolved after the first few days. **What problems is Koncert solving and how is that benefiting you?** I use Koncert to efficiently target more contacts simultaneously, improving call management. It helps maintain control over activities, even with high call volumes, and increases earnings by facilitating more connections. ### 4. Exceptional Support and Fast Onboarding with Koncert **Rating:** 5.0/5.0 stars **Reviewed by:** Justin C. | Solutions Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Koncert?** We absolutely love using the Koncert calling platform! Working with Victoria and Krystal has been a fantastic experience — their quick response times, deep product knowledge, and genuine dedication make every interaction smooth and productive. Thanks to their support, our teams and our clients’ teams are up and running faster than ever! **What do you dislike about Koncert?** I don’t have any concerns or negative feedback to share. The platform has met our needs consistently, and the team’s responsiveness and expertise make it easy to recommend Koncert. **What problems is Koncert solving and how is that benefiting you?** Koncert has helped streamline our outreach and call management processes by providing a powerful platform that integrates seamlessly with HubSpot. Despite its robust feature set, the setup process has been incredibly intuitive, and the training provided by the Koncert team made adoption smooth and efficient for our teams and clients. This combination of thoughtful design and hands-on support has allowed our teams to get up to speed quickly and maximize productivity from day one. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with Koncert! We're delighted to hear that our platform and team have met your needs so effectively. It's great to know that our seamless integration with HubSpot and our hands-on support have helped streamline your processes and maximize productivity. We appreciate your recommendation and are here to support you every step of the way. ### 5. Incredible Pickup Rates and Smart Filtering Make Cold Calling a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Erica S. | GTM Engineer & BD Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Koncert?** I really like that you can filter by people most likely to pick up, and I have also found that people just generally pick up more often than if I call from one of the competing dialers. Reps at Koncert are very helpful, quick to respond & happy to jump on a call if needed. Couldn't be easier to use. **What do you dislike about Koncert?** No downside other than now I have no excuse not to cold call haha **What problems is Koncert solving and how is that benefiting you?** We needed to be able to call through our lists quickly. They help with that + seem to get more pick ups than their competitors. ### 6. Fast, responsive, and dialed into SDR success **Rating:** 4.0/5.0 stars **Reviewed by:** Lysander C. | Enterprise SDR, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Koncert?** Koncert integrates seamlessly with HubSpot and makes outbound prospecting fast and consistent. But what truly stands out is the Customer Success team, they are hands-down one of the most responsive I’ve worked with. Whether it’s via email or through their Office Hours, I’ve always gotten clear, fast guidance. It genuinely feels like they’re invested in our success. From a performance standpoint, the low latency makes a huge difference. You’re connected almost instantly, avoiding that awkward “hello, hello?” delay. They’ve also been consistently improving the platform, adding smart features and working to differentiate from other dialers in the market. It’s clear they’re building with feedback in mind. **What do you dislike about Koncert?** Honestly, there’s nothing major to dislike. The product delivers on what it promises. If anything, I’d love to see future enhancements like native scrubbing or enriched contact previews—maybe even something like an embedded LinkedIn iframe—so I can stay in the zone without needing to switch tabs mid-call. But those are just forward-looking ideas, not drawbacks. **What problems is Koncert solving and how is that benefiting you?** Koncert helps me consistently execute high-volume outbound outreach without sacrificing quality or speed. As an SDR, I rely on fast connect times, and Koncert’s low-latency dialing eliminates the awkward delays that typically slow reps down. It’s also solving the problem of visibility and consistency in my workflow—automated call tracking tied into HubSpot ensures I never lose track of follow-ups. Overall, it saves time, reduces manual effort, and boosts my connect rate. **Official Response from Koncert Marketing:** > We're thrilled to hear that Koncert has helped you with fast and consistent outbound prospecting, low latency dialing, and automated call tracking. We appreciate your feedback and are committed to continuously improving our platform to meet the needs of our users. ### 7. Enhances Call Efficiency, Fantastic Service **Rating:** 5.0/5.0 stars **Reviewed by:** John-Paul M. | Trusted Strategic Advisor to CEOs, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Koncert?** I really like Koncert's technology and ability to toggle between power and parallel dialing. I also appreciate having so many phone numbers to call from, it adds a lot of flexibility. Their service is fantastic too. **What do you dislike about Koncert?** Would be really great to have texting baked in but that for me wouldn't be a big enough reason to move away from Koncert. **What problems is Koncert solving and how is that benefiting you?** Koncert helps me do more in less time, increases my connection rates, and allows me to handle a higher volume of calls than I could on my own. ### 8. Efficient for High-Volume Calling, but Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Timothy A. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Koncert?** Koncert is helpful in calling high volumes of users, quickly, very helpful for call recordings as well generating the Ai summary of what the conversation was regarding. **What do you dislike about Koncert?** Koncert can randomly stop working, and be a bit buggy. Also, I am not sure if it is always using #s that don't get marked as Spam. Hard to find prior conversations as well when you don't remember the name of the contact. **What problems is Koncert solving and how is that benefiting you?** Solving the issue of manually dialing large #s of leads, and tracking the conversations. ### 9. Strong Dialer With Helpful Automation and CRM Sync **Rating:** 4.5/5.0 stars **Reviewed by:** Preston K. | SDR, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Koncert?** Strong CRM integration that keeps call data synced automatically AI dialers that reduce idle time and boost connect rates Caller ID Management improves pickup rates with prospects Support team is responsive and helpful **What do you dislike about Koncert?** User interface could be more modern and intuitive Initial onboarding and campaign setup take time to learn Reporting dashboards lack flexibility for deeper insights **What problems is Koncert solving and how is that benefiting you?** Koncert helps us manage high-volume outbound calling much more efficiently. It cuts down manual dialing time, reduces downtime between calls, and keeps all activity synced in our CRM. This saves our reps hours each week and ensures better tracking of conversations. **Official Response from Koncert Marketing:** > Thank you for sharing your feedback on Koncert! We're thrilled to hear that you appreciate our strong CRM integration, AI dialers, and responsive support team. We understand your concerns about the user interface, onboarding process, and reporting dashboards. We are continuously working to improve these areas to provide a more intuitive and efficient experience for our users. Your input is valuable to us, and we will take your suggestions into consideration for future updates. If you have any specific suggestions or need assistance with anything, please feel free to reach out to our support team. We are here to help and ensure you have a seamless experience with Koncert. ### 10. After 10,000 dials - Easy to use, Awesome Caller ID Hygiene, Best Price, Amazing Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan P. | Guest Lecturer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2025 **What do you like best about Koncert?** It's an amazing priced tool that helped me book 34 meetings from just 5 hours of calling per week in March of 2025! Any question I had, the customer support team nailed it fast. And I used to use connect and sell's dialer. This is 10x better and way better on my wallet. This is better than Nooks too. I'm connecting with 1 in 5 dials all week long. This week I had 1 in 3 dials. The secret is their caller ID hygiene. I was integrated into Hubspot and dialing within minutes. I use it every day now and reached my $10k MRR under 60 days. **What do you dislike about Koncert?** I wish I had found them sooner. There is absolutely nothing I don't like. It's better and more capable than Nooks too. **What problems is Koncert solving and how is that benefiting you?** Zoominfo's dialer let me down. Connect and sell's dialer is extremely expensive and the software was buggy. Nooks tries to look to fancy and is bloated with useless features. Koncert is the best priced tool on the market and I am able to generate meetings very quickly because of this software. **Official Response from Koncert Marketing:** > Thank you for your glowing review! It's great to hear that our caller ID hygiene and integration with HubSpot have been instrumental in your success. We are committed to continuously improving our tool to meet our customers' needs. If you have any further questions or feedback, please don't hesitate to reach out. Thank you for choosing Koncert! ### 11. Koncert; The Choice for Centralized Sales Engagement. Visible Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Mikes L. | Senior Accountant , Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Koncert?** Koncert streamline our sales outreach and engagement All form of marketing communication and business engagement are covered using this app We have automated the email sequence and call process The visible dashboard ensure prioritization in tracking performance and lead enhancement **What do you dislike about Koncert?** Sales rep or administrators finds Koncert having a steady learning experience that needs high training Koncert lacks powerful integration support **What problems is Koncert solving and how is that benefiting you?** We obtain accurate sales outreach using Koncert, a formation that helps us manage emails and calls We get consistent messaging approach, where we track every conversation for satisfaction with our customers We identify the promising opportunity or prospect, prioritizing it for outreach strategies ### 12. Easy-to-Use Dialer That Saves Money and Scales Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Ben F. | Head of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Koncert?** Dialing at scale, easy to use, saving me tons of money. **What do you dislike about Koncert?** A little confusing at first but aside from that it's the best dialer. **What problems is Koncert solving and how is that benefiting you?** It's helping me connect with more people and book more meetings.. Before Koncert I was connecting with 3 or 4 people per week. Now I'm connecting with 10 people or more per day.Our meeting rate is exploding and we are honing in our messaging very quickly. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with Koncert! We're thrilled to hear that our dialer is helping you connect with more people and book more meetings efficiently. We appreciate your feedback about the initial confusion and will work on making the onboarding process even smoother for our users. If you have any specific suggestions on how we can improve, please feel free to reach out. We're here to support you every step of the way as you continue to scale your efforts. Thank you for choosing Koncert! ### 13. Koncert G2 Review **Rating:** 4.5/5.0 stars **Reviewed by:** Nicholas O. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2025 **What do you like best about Koncert?** Premium, personalized onboarding and ongoing support provided by the team. **What do you dislike about Koncert?** Occasionally noticed some lag or delays between calls, which can slightly impact the flow of conversations. **What problems is Koncert solving and how is that benefiting you?** Reaching decision-makers quickly and at scale is critical, but getting them on a call remains one of the biggest challenges. **Official Response from Koncert Marketing:** > Thank you for highlighting the benefit of reaching decision-makers quickly and at scale with Koncert. We're committed to helping our customers overcome the challenges of connecting with key contacts. ### 14. Superior CS and Support Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Joe F. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2025 **What do you like best about Koncert?** The support by the CS team and the technical team itself is definitely the best I have received. They are patient in explaining things or helping to find workarounds when necessary, and the technical team turns things around in well under 24 hours in most cases, and I can vouch that they are responsive and helpful no matter the size of your business. **What do you dislike about Koncert?** I can't say there is anything I dislike about Koncert, but I think they could just make the underlying technology a little more responsive. **What problems is Koncert solving and how is that benefiting you?** I use Koncert for cold outreach, and the software really helps me to call many more people in a day so I can set appointments for my clients and help them build their businesses. **Official Response from Koncert Marketing:** > We're thrilled to hear that you've had such a positive experience with our CS and technical teams. We strive to provide top-notch support and are glad to hear that it's making a difference for your business. ### 15. Great Dialer and Support, But Needs Better Hubspot Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Koncert?** I appreciate the dialer and several of the features, and I also find the team to be helpful. **What do you dislike about Koncert?** I wish it integrated more smoothly with HubSpot, although it's possible that my issues are actually with HubSpot itself rather than this product. **What problems is Koncert solving and how is that benefiting you?** I feel like we are just getting started, so I am hopeful that Koncert will be here to help us integrate better. ### 16. Very effective and helpful in outbound calling work. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Koncert?** I like the AI parallel dialer. Being able to call more than one person at a time is very helpful. **What do you dislike about Koncert?** I wish it responded to "Sales Engagement" in Salesforce. **What problems is Koncert solving and how is that benefiting you?** Solving my volume of calls. Before I would have to dial contacts one by one. Now I can get 4 times the work done. ### 17. I was SKEPTIC But Koncert is actually AMAZING **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto V. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Koncert?** - easy to use UI -Local presence Dialing - very easy to use Power dialer and manual Dialer - VERY FAST SUPPORT RESPONSES (Krystina is amazing and very clear to send videos to us if we dont understand something - Very Good Sales people too, how honest and straight forward they are - 2 way integration with HubSpot - Number health - Very quick to make changes on our dialer that works best for team - Month to month pricing -easy integration into HubSpot **What do you dislike about Koncert?** - the fact i only can add 2000 leads at one time - filter calls by whatever call duration i like but not a deal breaker **What problems is Koncert solving and how is that benefiting you?** call leads slow to be able to verify their info and making sure we clean data in a fast and productive way also get more sales opportunities **Official Response from Koncert Marketing:** > We're thrilled to hear that you find Koncert amazing! We appreciate your feedback on the features you like best, including the easy-to-use UI, local presence dialing, and fast support responses. We're also glad to hear our integration with HubSpot have been beneficial for you. We understand your feedback about the lead limit and call duration filtering, and we'll take that into consideration for future improvements. ### 18. Supercharged Dialing **Rating:** 4.0/5.0 stars **Reviewed by:** Lauren D. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** The AI Parallel dialer streamlines the process of calling through super long lists, where still reviewing each contact one by one is necessary. The integration with Outreach is extremely helpful for efficient prospecting and I like that I can choose whether Outreach pops up in a different window or another tab. I'm able to read prospect notes in real time, and do a little script run through in my head. If they don't answer, I don't have to handle any of the manual work to dial the next person. Koncert's customer support is also super on top of it. When issues arise I know an immediate response and fix is coming soon, if not immediately. **What do you dislike about Koncert?** The AI Paralell dialer sometimes picks up on prerecorded messages as if a real human has answered the phone, which throws a wrench into the process of mass dialing. There are bugs from time to time, but nothing is a dealbreaker. **What problems is Koncert solving and how is that benefiting you?** Koncert solved tedious manual workload. I'm able to call through lists with more efficiency, allowing me to speak to more people each day. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with Koncert! We're thrilled to hear that our AI Parallel dialer and integration with Outreach have streamlined your prospecting process. We appreciate your feedback on the pickups on prerecorded message and we're continuously working to improve our AI model for a more accurate and smoother experience. We're glad to have been able to reduce your manual workload and increase your efficiency in reaching out to more prospects. Thank you for choosing Koncert! ### 19. Outstanding Dialer with Exceptional Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Koncert?** I have used many dialers and I like everything about Koncert better, especially the reporting. It is very easy to use, the implementation was super easy and customer support is the best, I use Koncert everyday and Arun is always available to help me with anything at anytime. **What do you dislike about Koncert?** The only thing is the callback feature is a little difficult to locate the contact that has returned your call in order to add notes. **What problems is Koncert solving and how is that benefiting you?** Lead generation ### 20. Game Changer for Cold Calling **Rating:** 5.0/5.0 stars **Reviewed by:** Johndel L. | Sales - Sr. BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Koncert?** Koncert has improved my day to day prospecting with Outbound calls. When dialing, I am 90% hands free as it sets the disposition and dials the next lead. When a call connects, there is the AI Summary generated which has been extremely helpful. Also, the ease of use of this platform is better than the other tools I have used. **What do you dislike about Koncert?** The only downside currenrly with Koncert is the automation with European leads. The dialer currenrly does not detect the foreign languages when it goes to voicemail or a phone tree. **What problems is Koncert solving and how is that benefiting you?** Koncert has solved our manual process of cold calling and having foreign numbers. Koncert has solved this by automating our dials so we can simply focus on the conversation once we connect. A big plus is using local numbers so prospects are likely to pickup if they see a familiar number. **Official Response from Koncert Marketing:** > We're delighted to hear that Koncert has automated your outbound calling process and made it easier to track the activities and has allowed you to focus more on the conversation. We appreciate your feedback and will strive to improve the automation for European leads. ### 21. Koncert is an efficient and seamless tool for cold call outreach. **Rating:** 5.0/5.0 stars **Reviewed by:** Paul Z. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** The most helpful part about koncert is being able to dial many prospects at one time to make outreach very efficiently. The dialer moves without error and the dispositions help to filter through long lead lists. I'm able to book more meetings a day due to how the dialer is set up. **What do you dislike about Koncert?** Sometimes Koncert has a glitch where it will long me out and hang up in the middle of a call. While it is an issue, it doesn't happen very often and has only happened a couple times in my months of cold calling. **What problems is Koncert solving and how is that benefiting you?** Koncert is solving the problem of having to dial numbers manually and having to track your calls / incoming calls manually. I've found success in callbacks from numbers I've dialed since Koncert will show the caller ID if a number is calling back. **Official Response from Koncert Marketing:** > Thank you for sharing your experience with Koncert! We're thrilled to hear that you find our dialer efficient and helpful for your cold call outreach. We appreciate your feedback about the occasional glitch, and we apologize for any inconvenience it may have caused. Our team is continuously working to improve our platform to ensure our users have a seamless experience with Koncert. Thank you for choosing us to enhance your outreach efforts! ### 22. Great for Calls, Occasional Note-Taking Errors **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Koncert?** It helps me with my calls, I can make more calls **What do you dislike about Koncert?** Sometime it gives an error when leaving my notes **What problems is Koncert solving and how is that benefiting you?** I can make more calls during the day ### 23. Koncert is a complete game changer. **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandria W. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Koncert?** Koncert has been a complete game changer as a SDR. I use it every single day for my job, for multiple hours. Super easy to use. It connects to my phone and dials to my prospects through a local number. All of the features are completely customizeable. Customer Support responds in a timley manner. **What do you dislike about Koncert?** The only thing that I will say- is that there is a slight delay from the time the prospcet picks up the phone, and the time that we get connected. With that being said, every once in awhile. The propsect has already hungup before i have a chance of getting a word out **What problems is Koncert solving and how is that benefiting you?** Koncert allows me as an SDR to make 3+ dials at once. Allowing me to do my job at a faster and more efficent rate. ### 24. Best tool for Outbound Prospecting **Rating:** 5.0/5.0 stars **Reviewed by:** Holly H. | Strategic SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Koncert?** I used Koncert every day, and most of my connects are through the tool since it can quickly dial many numbers at once. I've had great success- sending through opportunities from multibillion dollar businesses. These accounts require you to cast a wide net and contact many stakeholders in order to connect with the right person. The alternative, dialing them one by one, would take up too much time, with worse results. **What do you dislike about Koncert?** I can't think of anything I dislike about it **What problems is Koncert solving and how is that benefiting you?** Issues that I have run into have been solved by Jared Atwater. I was unsure of how to discontinue dialing a wrong number without reoving the entire contact, but Jared was able to fix this immediately when I brought it to his attention. It was an issue with our internal settings. **Official Response from Koncert Marketing:** > Thank you for your feedback! We're glad to hear that Koncert's multi-dialing feature has helped you connect with the right stakeholders efficiently. ### 25. Maximize Prospecting Opportunities **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis O. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** Koncert allows me to maximize opportunities to book meetings with prospects, this saves time spent on dialing each prospect manually and gives options to dial more than one person at once. If you have a wide target market especially, Koncert is a no brainer. **What do you dislike about Koncert?** When dialing multiple lines I wish there was a way to tell if all the numbers for one prospect was attempted. This might already be in place but I don't know how to tell. **What problems is Koncert solving and how is that benefiting you?** Koncert allows me to see how many dials I make, who I spoke to and AI generates notes from our conversation. It's super helpful especially if I click too quickly to the next prospect and realize I forgot who I just spoke to. Koncert has the information available in the insights/analytics tab. ### 26. Game Changer for Software Sales Reps **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Koncert?** It’s super easy to use, and you’ll get direct access to key decision-makers. You can dial around 75 prospects in an hour and have about 7 live conversations during that time. It’s been a game-changer for me in a new sales role, helping me quickly build my pipeline **What do you dislike about Koncert?** I have experienced no down sides to using Koncert. **What problems is Koncert solving and how is that benefiting you?** Koncert’s been a huge time-saver for me — it’s a fast, easy way to qualify (or disqualify) prospects and their companies so you can focus on the right opportunities **Official Response from Koncert Marketing:** > We're thrilled to hear that Koncert has been a game-changer for you in your new sales role! Our goal is to provide a platform that helps sales reps quickly build their pipeline and have more meaningful conversations with key decision-makers. ### 27. Super Useful and Streamlined Tool **Rating:** 5.0/5.0 stars **Reviewed by:** J K. | Associate Member, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Koncert?** Super useful and streamlined tool!Ai features are really cool aswell. **What do you dislike about Koncert?** NA Was really straight forward and simple to use. **What problems is Koncert solving and how is that benefiting you?** More dials and conversations with a limited number of time. **Official Response from Koncert Marketing:** > Thank you for your positive feedback! We're thrilled to hear that you find Koncert super useful and streamlined, and that you appreciate the AI features. We're glad to hear that the tool is straightforward and simple to use for you. It's great to know that Koncert is helping you have more dials and conversations efficiently. If you have any questions or need further assistance, feel free to reach out to us. We're here to help! ### 28. Wonderfully Efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Koncert?** The parallel dialer lets you connect with a high volume of prospects quickly, accelerating how fast you learn your ICP and refine your approach to find what works. **What do you dislike about Koncert?** There can sometimes be latency issues when connecting to prospects or a random dropped call here and there. **What problems is Koncert solving and how is that benefiting you?** Calling a bunch of prospects. This specifically is helping me book more meetings, learn the ins and outs of my ICP at an accelerated rate, and fine tune my script/people skills. ### 29. Great solution to help you contact more prospects **Rating:** 4.5/5.0 stars **Reviewed by:** Bryan F. | BDM, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Koncert?** Easy to use and a great way to increase your outgoing calls. **What do you dislike about Koncert?** Not great as a stand alone tool, it must be integrated with a strong CRM. **What problems is Koncert solving and how is that benefiting you?** Koncert allows us to greatly incease the velocity of our calls. We can make about 5x our normal call rate with Koncert. **Official Response from Koncert Marketing:** > It's great to hear that Koncert has helped you greatly increase the velocity of your calls. We appreciate your feedback and will continue to enhance our platform for even better integration with CRMs. ### 30. Koncert's Parallel Dialer Is a Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Koncert?** I love the parrell Dialer part of Koncert! I love how stright forward everything is! I also the the writer feature that tells you what the prospect said. I also thought the the tool was very easy to implemtat, and that Jim has done a wonderful job guiding us throught out the process. I make so many more calls than before becuase of Koncert. **What do you dislike about Koncert?** I wish it had a dark mode. I don't find is super user frinedly in terms of finding my follow ups. We also can only link 1 number to a contact instead of two. **What problems is Koncert solving and how is that benefiting you?** It is solving the problem of low daily dials. For me the more people I call the more I connect with which leads to booking's. It also solves the problem of lack of organization in terms of lead lists It does a good job of organizing the lead lists. Also they are added from Salesloft to Koncert seamlessly. **Official Response from Koncert Marketing:** > We're delighted to hear that you are benefiting from Koncert's Parallel Dialer and finding it easy to implement. It's fantastic to hear that Koncert is helping you make more connections and improve the organization of your lead lists. ### 31. Boosting Cold Calling Efficiency with Koncert's Speed Dialer **Rating:** 4.0/5.0 stars **Reviewed by:** Halima S. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Koncert?** What I like best about Koncert is how it simplifies multitasking during cold calls. It takes care of opening HubSpot and automatically generates notes, allowing me to focus on meaningful conversations without worrying about the administrative tasks. It’s a huge time-saver and keeps my workflow efficient! **What do you dislike about Koncert?** There’s not much I dislike about Koncert, but I do wish they had an extension or a more compact dialer pad for easier access and flexibility. **What problems is Koncert solving and how is that benefiting you?** Koncert is solving the problem of time-consuming manual tasks during cold calls. By automating actions like opening HubSpot and generating notes, it lets me focus entirely on having productive conversations. This boosts my efficiency and helps me connect with more clients in less time. **Official Response from Koncert Marketing:** > We're thrilled to hear that our Speed Dialer is helping you simplify multitasking and streamline your cold calling process. Your feedback about wanting a more compact dialer pad is valuable, and we will definitely consider it for future updates. We appreciate your support and look forward to continuing to enhance your experience with Koncert! ### 32. Koncert gets us incredible talk time! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel Z. | Director of Sales Development, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Koncert?** My team is making more meaningful connections with prospects in North America than we have in the past, by a LOT. We did a trial of Koncert and when we stopped, my SDR team BEGGED us to bring it back. We did and we are very happy with our initial results over the past few months and consider it a staple in our tech stack at this time. Implementation was fast and easy, as we could integrate with our Sales Automation tool or Salesforce, or both. **What do you dislike about Koncert?** I wish I could use it globally, but that's not their fault. **What problems is Koncert solving and how is that benefiting you?** Improving our talk time dramatically, and cutting down the amount of time for Reps to take notes afterward. **Official Response from Koncert Marketing:** > Thank you for your feedback! We're glad to hear that Koncert has become a valuable part of your tech stack and has improved your team's efficiency in making meaningful connections with prospects. ### 33. More Dials! **Rating:** 5.0/5.0 stars **Reviewed by:** Kim K. | Sr. Business Banking Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Koncert?** Koncert has helpd me to make more dials in the same amount of time as our previous dialer. The system is quite intuitive, the local presence feature results in more connects and when I do have a question or something seems off, the support team is super responsive and helpful! Using PowerDialr is a rush, and though takes a but to get the hang of it, only furhter increases the number of prospects i can call. Even when using a more ABM (Account Based Marketing) approach to lead generation, the FlowDialer becomes the perfect choice for gianing more control of the number you are calling and the time you have to prepare for thwhen the prospect answers. **What do you dislike about Koncert?** The technical issues behind the scene seem very complex and i find it difficult to update bad data. Could be our workflow here and not due to Koncert, but i have called the wrong number muliple times on a prospect. **What problems is Koncert solving and how is that benefiting you?** more connects ### 34. Koncert - A Game-Changer for All Sales Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Koncert?** I use Koncert every single day, and it is an absolute game-changer for my outreach. Koncert is extremely easy to use, making my daily workflow much more efficent than ever before. The variety of features help me maximize my outreach efforts in an organized way, from tracking calls to sorting follow-ups. I also appreciate that Koncert integrates with my current tech stack. I highly recommend Koncert to anyone in sales! **What do you dislike about Koncert?** If I had to pick something Koncert could improve on, it would be to make a few settings more customizable to even better fit my personal workflow. The options Koncert already has are great, and this is more of me wanting more nice-to-haves rather than a real issue with the platform. **What problems is Koncert solving and how is that benefiting you?** Koncert solved my efficiency issue I had with reaching prospects. With Koncert, I am able to get in touch with prospects in less time which helps me maximize my productivity and easily reach my quota attainment every month. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with Koncert! Your feedback about customizability is valuable, and we appreciate your suggestion for further improvements. We're constantly working on enhancing our features to better meet the needs of our users. Thank you for recommending Koncert to others in sales, and we look forward to continuing to support your success! ### 35. Effortless Prospecting with Fast Calling **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Koncert?** Being able to call a large number of prospects quickly. **What do you dislike about Koncert?** Sometimes there are a few lags and harder to make individual calls. **What problems is Koncert solving and how is that benefiting you?** Outbound prospecting ### 36. I am a SDR at Seamless.AI right now and my name is Dylan Reilly. **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan R. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** What I like best about Koncert is the amount of connects I get everyday. Another thing I like about Koncert is the ease of use and the exceptional customer service. Also Koncert had a create onboarding process. **What do you dislike about Koncert?** There isn't a lot of bad things about Koncert but one thing that I run into is some bugs uploading the lists from Salesforce onto Koncert. It happens once in a while so it not that big of a deal. **What problems is Koncert solving and how is that benefiting you?** The problems that Koncert is solving is the connect rates and being able to reach mulitple people per call. It is benefiting me for helping me book more meetings per day and week. ### 37. Koncert has been the best outreach tool i’ve ever used. **Rating:** 5.0/5.0 stars **Reviewed by:** Kristina C. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** Being able to set it to dial anywhere from 1-5 lines at once is a game changer for time effectively reaching more people! **What do you dislike about Koncert?** The only thing I would say I somewhat dislike about it is that while dialing multiple lines, you are only able to view their salesforce account & linkedin once they answer the phone, making it hard to prepare for the phone call if they answer. **What problems is Koncert solving and how is that benefiting you?** Saving so much time by reaching mass amounts of people. This benefits me by helping me hitting my "required dial time" each day and connecting with more people leads to more positive conversations that result in closed deals. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with Koncert! We're thrilled to hear that our multi-line dialing feature has been a game changer for you in reaching more people efficiently. We appreciate your feedback about the limitation in viewing Salesforce and LinkedIn information before the call, and we'll definitely take that into consideration for future improvements. It's great to hear that Koncert is helping you save time, meet your daily dial goals, and ultimately close more deals. If you have any further suggestions or need assistance, please feel free to reach out to our support team. Thank you for choosing Koncert! ### 38. Great Product! Easy to implement! Fast, insightful Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Caleb E. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Koncert?** It's simple and gets the job done. The reason I left my old dialer was poor connection rates. With Koncert, I am seeming connection rates always above 10%, sometimes reaching 20%. This is cold outreach data, so these numbers are strong and have made a difference for us. **What do you dislike about Koncert?** I have nothing bad to say about these guys. **What problems is Koncert solving and how is that benefiting you?** Higher connection rates mean more meetings. And the ability to easily filter calls, listen, and provide Coaching Notes help me guide my team to better conversions. I'm too busy to coach as much as I wish I could, but this allows me to do more. **Official Response from Koncert Marketing:** > We're thrilled to hear that you're enjoying the high connection rates and the ease of use with Koncert. Thank you for sharing your positive experience! ### 39. Talia Review **Rating:** 4.5/5.0 stars **Reviewed by:** Talia W. | Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Koncert?** Very efficient in making a large amount of cold calls in less a time, and organizing call outcomes. **What do you dislike about Koncert?** I wish you didn't have to manually exit prospects after they've gone through your cadence. It would be nice if you could select multiple at once. I wish you could also drag cadence steps to move them around, rather than having to make a whole new cadence to add / delete steps that aren't right at the end. **What problems is Koncert solving and how is that benefiting you?** Allowing me to make more cold calls in less time, scedhule emails, create my own cadence. This benefits me by increasing my organization, call connects and meeting set. ### 40. Koncert is a very efficient tool to use for making outbound calls. **Rating:** 5.0/5.0 stars **Reviewed by:** Neville D. | Sr. SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** I like the ability to make a large amunt of out bound prospecting calls without havig to dial one number at a time. The integration with Salesloft is wonderful in regards to make calls to specific groups of prospects. **What do you dislike about Koncert?** It can take some getting use to and figuring out all of the features. But once you do, its deffintely a game changer. **What problems is Koncert solving and how is that benefiting you?** Koncert is saving me a ton of time making calls. This way I am able to focus on other parts of my putreach and not take up hours making only a handful of calls. ### 41. Efficient and Intuitive Dialing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Nick R. | Sr. Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Koncert?** With the use of local presence, there is a high connect rate. The ability to call multiple lines at once creates a force multiplier, which results in high call volume. Very easy to use and integrates well with our CRM. Customer support is very responsive. Great dialing solution for companies who are looking to take the next step in their sales outreach. **What do you dislike about Koncert?** Sometimes there is a slight delay in hearing the person when they pick up. **What problems is Koncert solving and how is that benefiting you?** Koncert is making my cold calling efforts a lot more efficient with no more manual dialing. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with Koncert! We appreciate your feedback on the slight delay issue and will look into resolving it to enhance your experience further. If you encounter any other issues or have suggestions for improvement, please feel free to reach out to our customer support team. ### 42. Best Dialer I have used **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron S. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Koncert?** How easy the dialer is to use and how easy it was to learn the product when I first started my job. Makes it easy to call back customers, put them in a follow up sheet. Easy to integrate with the tools that you are using now. I use it every single day and never find a problem with it. **What do you dislike about Koncert?** I believe the only downside that I have with this is sometimes when people pick up they will be waiting on the phone for quite some time before we are able to get a word off. **What problems is Koncert solving and how is that benefiting you?** For me it is solving the problem of people not responding from a random number, ease of use when getting on in the morning to start dialing. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with Koncert! We're thrilled to hear that you find our dialer easy to use and integrate with your tools. We appreciate your feedback about the wait time when customers pick up, and we are continously looking into ways to improve our platform for a smoother experience. It's great to hear that Koncert is solving the problem of reaching out to customers effectively and making your daily tasks easier. If you have any further suggestions or encounter any issues, please feel free to reach out to us. We're here to help and ensure you have a seamless experience with Koncert. ### 43. Business Development Rep **Rating:** 4.5/5.0 stars **Reviewed by:** Gee F. | Business Development Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** Koncert has enabled me to optimize my efforts in ways I hadn't previously imagined. It has relieved the pressure of meeting dialing quotas, allowing me to concentrate on my messaging and focus on what matters most to the potential clients I aim to engage with. i am very grateful my company made the investment. **What do you dislike about Koncert?** I'd really like to see more options when it comes to dispositions. **What problems is Koncert solving and how is that benefiting you?** Koncert has enabled me to optimize my efforts in ways I hadn't previously imagined. It has relieved the pressure of meeting dialing quotas, allowing me to concentrate on my messaging and focus on what matters most to the potential clients I aim to engage with. i am very grateful my company made the investment. **Official Response from Koncert Marketing:** > We're thrilled to hear that Koncert has helped you optimize your efforts and focus on engaging potential clients. We appreciate your feedback about wanting more options for dispositions, and we will definitely take that into consideration for future updates. ### 44. Koncert has allowed me to go above and beyond in my position **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler R. | Sales Development Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Koncert?** The most helpful aspect of Koncert is there accessablitly. The user interface is extremely easy to use and it helps that you are able to create follow ups and call them right from Koncert. **What do you dislike about Koncert?** When it comes to what I dislike about koncert there is nothing really to say. Koncert is a great tool. **What problems is Koncert solving and how is that benefiting you?** The business problem Koncert is helping me solve is being able to take a list of prospects and call them on a dialer. **Official Response from Koncert Marketing:** > It's great to hear that Koncert is helping you solve the business problem of calling prospects on a dialer. We're happy to be able to provide a solution that benefits you. ### 45. Very efficient dialer system! **Rating:** 5.0/5.0 stars **Reviewed by:** Ann C. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** How efficient it makes our day to day outreach process. We are able to dial up to 4 contacts at once, lots of opportunities to find wins in just a short amount of time. **What do you dislike about Koncert?** Not much I can think of. I think it's a game changer. **What problems is Koncert solving and how is that benefiting you?** Saving so much time during my day. I am not having to manually dial hundreds of people. I'm able to automatically dial 1000 people per day and finding lots of wins from it. **Official Response from Koncert Marketing:** > We appreciate your kind words and are delighted to hear that our dialer system is making a significant impact on your day-to-day operations. Thank you for sharing your experience! ### 46. Koncert has worked very well for me **Rating:** 4.0/5.0 stars **Reviewed by:** Aubrey S. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** The best thing about koncert is the fact that I can call 5 different numbers at the same time, It makes my job easier that I dont have to add in one single number at a time. **What do you dislike about Koncert?** The one think I would say is that sometimes I am calling the same person mulitple times. **What problems is Koncert solving and how is that benefiting you?** It is having me call mutiple people at once and that benefits me because I get to have more conversations and book more meetings. **Official Response from Koncert Marketing:** > Thank you for sharing your positive experience with Koncert! We're thrilled to hear that our feature allowing you to call multiple numbers at once has made your job easier. We appreciate your feedback about occasionally calling the same person multiple times and will look into ways to improve this for you. We're glad that Koncert is helping you reach out to multiple people simultaneously, leading to more conversations and meetings booked. If you have any further suggestions or encounter any issues, please feel free to reach out to us. We're here to support you every step of the way. ### 47. It is a good platform **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Koncert?** Everything is ok and it helps me work easier **What do you dislike about Koncert?** It does not start dialing numbers I have not called in awhile, it always starts dialing numbers I just called **What problems is Koncert solving and how is that benefiting you?** No problems ### 48. Perfect for Cold Calling!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Shaylyn G. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Koncert?** My team and I are able to make way more calls and get way more connects!!! The more conversations the mopre wins. Super user friednly as well! **What do you dislike about Koncert?** Sometimes I will get randomly disconnected but it only takes a couple seconds to get right back in so not a big deal at all. **What problems is Koncert solving and how is that benefiting you?** Being able to make more dials and get more connects each day **Official Response from Koncert Marketing:** > We're delighted to hear that Koncert is enabling your team to make more calls and connections. We value your feedback about the user-friendly interface. We apologize for any inconvenience caused by the occasional disconnection. We're continuously working to enhance the reliability of our system. ### 49. Awesome for Outbound Prospecting! **Rating:** 4.5/5.0 stars **Reviewed by:** Aidan C. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Koncert?** With Koncert, my connect rate has skyrocketed, allowing me to have significantly more conversations with prospects. As a result, I’m booking more meetings and boosting revenue. It’s an excellent tool for cold calling! **What do you dislike about Koncert?** Occasionally, there are minor glitches with CRM integrations that can interrupt a session, but nothing too detrimental! **What problems is Koncert solving and how is that benefiting you?** Koncert is helping me efficiently dial prospects and connect with more decision-makers. ### 50. I use Koncert everyday and book a ton of meetings per day **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan B. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Koncert?** I love how AI generates call notes for you, you can integrate with your CRMS, I use this everyday for a minimum of 4 hours, the layour makes it easy to use, **What do you dislike about Koncert?** some time lag between when prospect picks up and you are connected **What problems is Koncert solving and how is that benefiting you?** dialing at a speed that allows you to book multiple meetings quicker and getting past the ringing ## Koncert Discussions - [Does Koncert dial prospect numbers multiple times in a row in a given session? I've had prospects tell me I called them several times in a row (back to back)](https://www.g2.com/discussions/does-koncert-dial-prospect-numbers-multiple-times-in-a-row-in-a-given-session-i-ve-had-prospects-tell-me-i-called-them-several-times-in-a-row-back-to-back) - 2 comments, 1 upvote - [View Koncert pricing details and edition comparison](https://www.g2.com/products/koncert/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+09%3A53%3A30+-0500&secure%5Bsession_id%5D=b721c4a5-68cd-4092-8bc2-1678ad81f599&secure%5Btoken%5D=5e5be0871b6c0761669370a3e7fd9553d3c8a932e9c69584e92a8c41d06967aa&format=llm_user) ## Koncert Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) - [OutreachCRM](https://www.g2.com/products/outreachcrm/reviews) - [SalesHood](https://www.g2.com/products/saleshood/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Koncert Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Lead Facilitation** - Lead Qualification - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Office Customization** - Office Decor - Customized Floor Plans - Personal Offices **Agentic AI - Lead Scoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base **Lead Management** - Segmentation - Predictive Scoring **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Attribution** - Lead Opportunity - Lead Assignment - Pipeline Acceleration **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Open Rates - Link Activity - Attachment Activity **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Guest Tools** - External Video Conferencing - Guest Links **Productivity Tools** - Task Management - Search **Marketing Campaigns** - Omni-Channel Tracking - Revenue Planning - Media Attribution - Opportunity Timeline - Customization **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Discovery** - Lead Management - Scoring/Ranking - Lead Context **Contacts** - Personalization - Information Locater - Record Prospect Data **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Performance Analysis** - Coaching - Peformance Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) **Collaboration Tools** - Simultaneous Screen Sharing - Document Sharing - Availability Status **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Campaign Execution** - Prioritized Accounts - Trending Accounts - Email Campaigns **Management** - Conversion Viability - Workflow **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Sales Analysis** - ROI Forecasting - Sales Forecasting **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Virtual Workspaces** - Autonomous Task Execution - Multi-step Planning **Platform** - Data Synchronization - Analysis **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Account Data Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Koncert Alternatives - [Orum](https://www.g2.com/products/orum/reviews) - 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