# Does Koncert dial prospect numbers multiple times in a row in a given session? I've had prospects tell me I called them several times in a row (back to back)

I've had prospects tell me I called them several times in a row (back to back)

##### Post Metadata
- Posted at: over 4 years ago
- Author title: Sales Development Representative
- Net upvotes: 1


## Comments
### Comment 1

If you have multiple phone numbers for the same prospect, you can select that only one or all numbers be called.  If you select all, they can get multiple calls in a single session - but only once per number.  I personally haven't run into this issue.

##### Comment Metadata
- Posted at: almost 4 years ago
- Author title: Sales Development Manager at Seraphic



### Comment 2

Great question. With Koncert's parallel dialer, the user has a lot of control over which of the prospect's numbers will be called and when. 

You can configure the tool to call multiple numbers like cell, direct and main - one right after another. Of course, we will stop dialing once you get a connect. 

 The alternative is you can configure a list to only call one of those numbers during a particular session. 

I encourage you to check with your account rep or support@koncert.com to get more details.


##### Comment Metadata
- Posted at: over 4 years ago




## Related Product
[Koncert](https://www.g2.com/products/koncert/reviews)

## Related Category
[Sales Engagement](https://www.g2.com/categories/sales-engagement)

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