Discusiones de Help Desk Software

Fix the problem

Las empresas modernas requieren respuestas rápidas a sus desafíos. Vision Helpdesk contiene una sección completa de automatización en su configuración. ¿Qué proceso estás siguiendo?

Excelente, lo recomiendo a todos sin duda. Excelente, lo recomiendo a todos sin duda. Excelente, lo recomiendo a todos sin duda. Excelente, lo recomiendo a todos sin duda. Excelente, lo recomiendo a todos sin duda.

ZOHO es el mejor

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Quería usar mi Chromebook para un trabajo desde casa, pero dijeron que este dispositivo no era compatible con Chromebook. Esta era la única computadora que tenía en ese momento y no me agradó tener que comprar otra computadora porque el trabajo para el que apliqué no aceptaba Chromebooks en ese... Leer más

I'd appreciate it if one could let me know its most crucial feature in Intercom and how one uses it.

Cómo crear un portal de usuario donde los usuarios puedan enviar un ticket?

How can you help me?

Have you or your company discovered ways to learn about your public's questions that might still be unanswered? I want to not just answer questions using Zendesk but also to anticipate future or undiscovered confusion.

1. How to create a rule or macro where it will fill in the ticket when customer send in an email for technical support? 2. How to specify the specific particulars for the customer? and 3. If the customer’s email do not match the information, how to auto prompt customer if there are missing or... Leer más

Is there a way to see what my users have been up to in Intercom?

Like from the location I am using Intercom, the time will be shown, which will help to keep a track of assisting the client on Intercom

the fresh desk uses a large amount of the internet package, and it's not the best thing for companies, especially for a startup company like mine, as it prevents us from doing our job in a faster way so we can maintain our time management skills which help us keep a good and high profile and... Leer más

I would love to rely on it more but it's too buggy

Para mí, es crucial tener la integración con plataformas como SendGrid y Apollo.io.

Me encantaría poder recuperar correos electrónicos en caso de que contengan errores.

Esta es una imagen de mi panel izquierdo en Gmail - https://i.imgur.com/5B88ko6.png - Me gusta arrastrar correos electrónicos de la lista a carpetas, es rápido y fácil. Recientemente, los tableros de Gmelius y las Conversaciones Compartidas... Leer más

is there an option for a PC desktop app for Intercom?

What is your development process to make the intercom more reliable for all of its users?

What is one thing you suggest we use to get good customer interactions? So that we can improve our business.

I didn't find a way to add the Instagram channel directly, but I saw that some providers offer that service.

A widget on the side, use as in a chat.

how come its useful in using this?

En una escala del 1 al 10, ¿qué tan bien clasifica el contenido social y cuáles son las categorías de sentimiento disponibles?

How can I parameterize ticket printing?

It will be great to know the other ways to use the intercom for increasing the conversion rate

He intentado agregar Grammarly a Front en el pasado sin éxito.

Hubspot has some automation capabilities, but I've yet to see its full utility.

We want to share our access to a client that does not need to see our other clients.

How many employess are you?

How many employees are there in Zendesk worldwide and how many in the EU

How new is this system?

Hi Team Please suggest if network devices moves to new IOS ,so it will lost our data in that particlaur periods.

When I assign a ticket to myself it moves it to another inbox and it didn't do this before the new update. Is there a way for me to go back to the old format?

I have used ZD for a couple years but I feel like I don't know all of the ways that I could be taking advantage of ZD. I would like to learn more about the reports, the administration tools, and all the ways that I can really use ZD as a power user.

My time is valuable and offering a $25 incentive to review but then wasting an hour of my time is incredibly disrespectful.

Canvs MRX is a consumer insights tool specifically designed to analyze open-ended, unstructured text (like the responses to these questions!) The goal is to eliminate the time you spend hand-coding and sorting through verbatims and empower you to spend more time making evidence-based decisions.

una plataforma difícil de usar, uno se acostumbra pero no es práctica