Best Survey Software for Small Business

Nana Serwah Nkrahene
NSN
Researched and written by Nana Serwah Nkrahene

Products classified in the overall Survey category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Survey to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Survey category.

In addition to qualifying for inclusion in the Survey Software category, to qualify for inclusion in the Small Business Survey Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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161 Listings in Small Business Survey Available

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Google Workspace
(47,567)4.6 out of 5
3rd Easiest To Use in Survey software
View top Consulting Services for Google Workspace
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and

    Users
    • Student
    • Teacher
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 46% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Google Workspace is a suite of tools integrating email, documents, storage, and meetings in one place for efficient collaboration.
    • Reviewers frequently mention the seamless integration of communication, documents, and meetings under one environment, allowing team members to collaborate on documents in real time without any issues regarding document versions.
    • Reviewers mentioned that the management of shared drives can become unstructured and the product lacks more complex workflow automation features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Google Workspace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,240
    Team Collaboration
    1,359
    Integrations
    1,270
    Features
    1,152
    Intuitive
    1,070
    Cons
    Missing Features
    910
    Limited Features
    843
    Lacking Features
    503
    Lack of Features
    351
    Limited Customization
    347
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Google Workspace features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Permissions
    Average: 8.6
    9.0
    Question Types
    Average: 8.8
    9.0
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    31,755,640 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325,935 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and

Users
  • Student
  • Teacher
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 46% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Google Workspace is a suite of tools integrating email, documents, storage, and meetings in one place for efficient collaboration.
  • Reviewers frequently mention the seamless integration of communication, documents, and meetings under one environment, allowing team members to collaborate on documents in real time without any issues regarding document versions.
  • Reviewers mentioned that the management of shared drives can become unstructured and the product lacks more complex workflow automation features.
Google Workspace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,240
Team Collaboration
1,359
Integrations
1,270
Features
1,152
Intuitive
1,070
Cons
Missing Features
910
Limited Features
843
Lacking Features
503
Lack of Features
351
Limited Customization
347
View All Pros and Cons
Google Workspace features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
9.0
Permissions
Average: 8.6
9.0
Question Types
Average: 8.8
9.0
Data Exporting
Average: 8.7
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
31,755,640 Twitter followers
LinkedIn® Page
www.linkedin.com
325,935 employees on LinkedIn®
Ownership
NASDAQ:GOOG
SurveyMonkey
(23,403)4.4 out of 5
Optimized for quick response
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every us

    Users
    • Teacher
    • Owner
    Industries
    • Education Management
    • Hospital & Health Care
    Market Segment
    • 36% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SurveyMonkey Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    376
    Ease of Creation
    171
    Intuitive
    121
    Simple
    114
    Helpful
    96
    Cons
    Expensive
    116
    Limitations
    91
    Survey Issues
    79
    Limited Features
    70
    Limited Customization
    62
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SurveyMonkey features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Permissions
    Average: 8.6
    8.9
    Question Types
    Average: 8.8
    8.5
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SurveyMonkey
    Company Website
    Year Founded
    1999
    HQ Location
    San Mateo, CA
    Twitter
    @SurveyMonkey
    42,977 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,412 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every us

Users
  • Teacher
  • Owner
Industries
  • Education Management
  • Hospital & Health Care
Market Segment
  • 36% Small-Business
  • 34% Mid-Market
SurveyMonkey Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
376
Ease of Creation
171
Intuitive
121
Simple
114
Helpful
96
Cons
Expensive
116
Limitations
91
Survey Issues
79
Limited Features
70
Limited Customization
62
View All Pros and Cons
SurveyMonkey features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.4
Permissions
Average: 8.6
8.9
Question Types
Average: 8.8
8.5
Data Exporting
Average: 8.7
Seller Details
Seller
SurveyMonkey
Company Website
Year Founded
1999
HQ Location
San Mateo, CA
Twitter
@SurveyMonkey
42,977 Twitter followers
LinkedIn® Page
www.linkedin.com
1,412 employees on LinkedIn®
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Jotform
(4,874)4.7 out of 5
Optimized for quick response
12th Easiest To Use in Survey software
DealsSpecial offer!
50% Off: $19.50/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any devi

    Users
    • Owner
    • CEO
    Industries
    • Non-Profit Organization Management
    • Education Management
    Market Segment
    • 70% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Jotform is a tool for creating forms, collecting data, and integrating apps and services, which can be used for various purposes such as customer surveys, booking systems, and data management.
    • Reviewers like the user-friendly interface, the ease of setup, the ability to customize forms, the AI-generated assistant, and the seamless integration with other platforms like Google Sheets.
    • Reviewers mentioned issues with understanding some features, limitations on the free plan, difficulties with certain integrations, and challenges with form routing and setting up rules.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Jotform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,139
    Simple
    740
    Ease of Creation
    497
    Features
    485
    User-Friendly
    484
    Cons
    Expensive
    287
    Missing Features
    250
    Form Issues
    241
    Limited Customization
    230
    Form Design
    215
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jotform features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Permissions
    Average: 8.6
    9.3
    Question Types
    Average: 8.8
    8.8
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jotform
    Company Website
    Year Founded
    2006
    HQ Location
    San Francisco, California
    Twitter
    @Jotform
    39,439 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    900 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any devi

Users
  • Owner
  • CEO
Industries
  • Non-Profit Organization Management
  • Education Management
Market Segment
  • 70% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Jotform is a tool for creating forms, collecting data, and integrating apps and services, which can be used for various purposes such as customer surveys, booking systems, and data management.
  • Reviewers like the user-friendly interface, the ease of setup, the ability to customize forms, the AI-generated assistant, and the seamless integration with other platforms like Google Sheets.
  • Reviewers mentioned issues with understanding some features, limitations on the free plan, difficulties with certain integrations, and challenges with form routing and setting up rules.
Jotform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,139
Simple
740
Ease of Creation
497
Features
485
User-Friendly
484
Cons
Expensive
287
Missing Features
250
Form Issues
241
Limited Customization
230
Form Design
215
View All Pros and Cons
Jotform features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.5
Permissions
Average: 8.6
9.3
Question Types
Average: 8.8
8.8
Data Exporting
Average: 8.7
Seller Details
Seller
Jotform
Company Website
Year Founded
2006
HQ Location
San Francisco, California
Twitter
@Jotform
39,439 Twitter followers
LinkedIn® Page
www.linkedin.com
900 employees on LinkedIn®
Constant Contact
(7,258)4.1 out of 5
Optimized for quick response
View top Consulting Services for Constant Contact
Entry Level Price:Starting at $12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong con

    Users
    • Marketing Manager
    • Owner
    Industries
    • Non-Profit Organization Management
    • Marketing and Advertising
    Market Segment
    • 70% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Constant Contact is a marketing tool used for managing and sending email campaigns, social media posts, and SMS messages to clients and prospects.
    • Reviewers frequently mention the user-friendly interface, the ease of creating and managing campaigns, the ability to preview emails on different devices, and the helpful analytics for tracking campaign performance.
    • Users experienced issues with the platform's speed, limitations in automation capabilities, difficulties in customizing templates, and challenges with the platform's cost, especially for larger contact databases.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Constant Contact Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,059
    Easy Creation
    495
    Email Marketing
    490
    Simple
    457
    Helpful
    418
    Cons
    Missing Features
    286
    Limited Customization
    255
    Limited Features
    254
    Limited Templates
    210
    Layout Issues
    183
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Constant Contact features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Permissions
    Average: 8.6
    8.4
    Question Types
    Average: 8.8
    8.6
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Constant Contact
    Company Website
    Year Founded
    1995
    HQ Location
    Waltham, US
    Twitter
    @ConstantContact
    67,332 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,147 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong con

Users
  • Marketing Manager
  • Owner
Industries
  • Non-Profit Organization Management
  • Marketing and Advertising
Market Segment
  • 70% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Constant Contact is a marketing tool used for managing and sending email campaigns, social media posts, and SMS messages to clients and prospects.
  • Reviewers frequently mention the user-friendly interface, the ease of creating and managing campaigns, the ability to preview emails on different devices, and the helpful analytics for tracking campaign performance.
  • Users experienced issues with the platform's speed, limitations in automation capabilities, difficulties in customizing templates, and challenges with the platform's cost, especially for larger contact databases.
Constant Contact Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,059
Easy Creation
495
Email Marketing
490
Simple
457
Helpful
418
Cons
Missing Features
286
Limited Customization
255
Limited Features
254
Limited Templates
210
Layout Issues
183
View All Pros and Cons
Constant Contact features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.8
Permissions
Average: 8.6
8.4
Question Types
Average: 8.8
8.6
Data Exporting
Average: 8.7
Seller Details
Seller
Constant Contact
Company Website
Year Founded
1995
HQ Location
Waltham, US
Twitter
@ConstantContact
67,332 Twitter followers
LinkedIn® Page
www.linkedin.com
1,147 employees on LinkedIn®
Typeform
(963)4.5 out of 5
8th Easiest To Use in Survey software
View top Consulting Services for Typeform
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortle

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 65% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Typeform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    138
    Intuitive
    87
    Simple
    64
    Integrations
    53
    Ease of Creation
    51
    Cons
    Expensive
    47
    Limited Customization
    21
    Limited Features
    21
    Missing Features
    17
    Integration Issues
    14
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Typeform features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Permissions
    Average: 8.6
    9.1
    Question Types
    Average: 8.8
    8.8
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Typeform
    Company Website
    Year Founded
    2012
    HQ Location
    Barcelona
    Twitter
    @typeform
    28,471 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    870 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortle

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 65% Small-Business
  • 28% Mid-Market
Typeform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
138
Intuitive
87
Simple
64
Integrations
53
Ease of Creation
51
Cons
Expensive
47
Limited Customization
21
Limited Features
21
Missing Features
17
Integration Issues
14
View All Pros and Cons
Typeform features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.7
Permissions
Average: 8.6
9.1
Question Types
Average: 8.8
8.8
Data Exporting
Average: 8.7
Seller Details
Seller
Typeform
Company Website
Year Founded
2012
HQ Location
Barcelona
Twitter
@typeform
28,471 Twitter followers
LinkedIn® Page
www.linkedin.com
870 employees on LinkedIn®
QuestionPro
(1,114)4.5 out of 5
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful an

    Users
    • Executive Director
    • Student
    Industries
    • Non-Profit Organization Management
    • Higher Education
    Market Segment
    • 59% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • QuestionPro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    303
    Helpful
    128
    Intuitive
    113
    Customer Support
    86
    Ease of Creation
    86
    Cons
    Survey Issues
    77
    Learning Curve
    51
    Expensive
    32
    Limited Customization
    29
    Not Intuitive
    26
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • QuestionPro features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Permissions
    Average: 8.6
    9.1
    Question Types
    Average: 8.8
    8.9
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    QuestionPro
    Year Founded
    2005
    HQ Location
    Austin , Texas
    Twitter
    @questionpro
    13,142 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    526 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful an

Users
  • Executive Director
  • Student
Industries
  • Non-Profit Organization Management
  • Higher Education
Market Segment
  • 59% Small-Business
  • 22% Mid-Market
QuestionPro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
303
Helpful
128
Intuitive
113
Customer Support
86
Ease of Creation
86
Cons
Survey Issues
77
Learning Curve
51
Expensive
32
Limited Customization
29
Not Intuitive
26
View All Pros and Cons
QuestionPro features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.6
Permissions
Average: 8.6
9.1
Question Types
Average: 8.8
8.9
Data Exporting
Average: 8.7
Seller Details
Seller
QuestionPro
Year Founded
2005
HQ Location
Austin , Texas
Twitter
@questionpro
13,142 Twitter followers
LinkedIn® Page
www.linkedin.com
526 employees on LinkedIn®
Zoho Survey
(987)4.4 out of 5
Entry Level Price:0
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made template

    Users
    • Engineer
    • Founder
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 50% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho Survey Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    74
    Ease of Creation
    32
    Intuitive
    29
    Simple
    27
    Helpful
    25
    Cons
    Limited Customization
    27
    Survey Issues
    16
    Limited Features
    12
    Limited Data Analysis
    10
    Outdated Design
    10
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho Survey features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Permissions
    Average: 8.6
    9.1
    Question Types
    Average: 8.8
    8.8
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    137,068 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made template

Users
  • Engineer
  • Founder
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 50% Small-Business
  • 32% Mid-Market
Zoho Survey Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
74
Ease of Creation
32
Intuitive
29
Simple
27
Helpful
25
Cons
Limited Customization
27
Survey Issues
16
Limited Features
12
Limited Data Analysis
10
Outdated Design
10
View All Pros and Cons
Zoho Survey features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.7
Permissions
Average: 8.6
9.1
Question Types
Average: 8.8
8.8
Data Exporting
Average: 8.7
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
137,068 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
SurveyMars
(119)4.7 out of 5
9th Easiest To Use in Survey software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SurveyMars is a completely free survey and poll maker platform. With unlimited surveys, questions, and responses, you can gather insights quickly and effortlessly. Get started for free and there is no

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SurveyMars Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    370
    Simple
    189
    Ease of Creation
    173
    Helpful
    168
    Easy Setup
    149
    Cons
    Limited Customization
    117
    Limited Data Analysis
    81
    Survey Issues
    63
    Missing Features
    62
    Poor Visualization
    47
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SurveyMars features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Permissions
    Average: 8.6
    9.3
    Question Types
    Average: 8.8
    9.1
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SurveyMars
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SurveyMars is a completely free survey and poll maker platform. With unlimited surveys, questions, and responses, you can gather insights quickly and effortlessly. Get started for free and there is no

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Small-Business
  • 17% Mid-Market
SurveyMars Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
370
Simple
189
Ease of Creation
173
Helpful
168
Easy Setup
149
Cons
Limited Customization
117
Limited Data Analysis
81
Survey Issues
63
Missing Features
62
Poor Visualization
47
View All Pros and Cons
SurveyMars features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
9.0
Permissions
Average: 8.6
9.3
Question Types
Average: 8.8
9.1
Data Exporting
Average: 8.7
Seller Details
Seller
SurveyMars
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
Microsoft 365
(5,735)4.6 out of 5
4th Easiest To Use in Survey software
View top Consulting Services for Microsoft 365
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in t

    Users
    • Owner
    • Software Engineer
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 37% Mid-Market
    • 35% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Microsoft 365 is a productivity suite that integrates tools like Word, Excel, PowerPoint, Outlook, and Teams for work and collaboration.
    • Reviewers appreciate the seamless integration across the suite, the accessibility from any device, and the automatic saving and syncing feature that enhances reliability.
    • Users experienced issues with the high subscription cost, heavy reliance on internet connectivity, and frequent updates that sometimes make the interface confusing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Microsoft 365 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    297
    Team Collaboration
    228
    Features
    220
    Integrations
    198
    Seamless Integration
    178
    Cons
    Expensive
    117
    Missing Features
    102
    Learning Curve
    95
    Limited Features
    76
    Lacking Features
    73
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Microsoft 365 features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Permissions
    Average: 8.6
    9.0
    Question Types
    Average: 8.8
    9.0
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,088,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in t

Users
  • Owner
  • Software Engineer
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 37% Mid-Market
  • 35% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Microsoft 365 is a productivity suite that integrates tools like Word, Excel, PowerPoint, Outlook, and Teams for work and collaboration.
  • Reviewers appreciate the seamless integration across the suite, the accessibility from any device, and the automatic saving and syncing feature that enhances reliability.
  • Users experienced issues with the high subscription cost, heavy reliance on internet connectivity, and frequent updates that sometimes make the interface confusing.
Microsoft 365 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
297
Team Collaboration
228
Features
220
Integrations
198
Seamless Integration
178
Cons
Expensive
117
Missing Features
102
Learning Curve
95
Limited Features
76
Lacking Features
73
View All Pros and Cons
Microsoft 365 features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
9.0
Permissions
Average: 8.6
9.0
Question Types
Average: 8.8
9.0
Data Exporting
Average: 8.7
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,088,873 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT
G2 Profile and Reviews
(4,225)4.7 out of 5
View top Consulting Services for G2 Profile and Reviews
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisi

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • G2 is a platform that allows users to leave reviews of software products, providing valuable information for others interested in the software.
    • Reviewers appreciate the ability to easily compare products, generate quality reviews, and the incentives provided for leaving reviews.
    • Reviewers experienced issues with the frequency of surveys, the complexity of the platform, and some found the review approval process to be lengthy.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • G2 Profile and Reviews Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    241
    Authenticity
    167
    Reviews
    143
    User Reviews
    141
    Real Reviews
    131
    Cons
    Review Issues
    105
    Biased Reviews
    65
    Lack of Clarity
    55
    Time Consumption
    34
    Confusion
    30
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • G2 Profile and Reviews features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Permissions
    Average: 8.6
    9.0
    Question Types
    Average: 8.8
    9.0
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    G2
    Company Website
    Year Founded
    2012
    HQ Location
    Chicago, USA
    Twitter
    @G2dotcom
    33,013 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,096 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisi

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • G2 is a platform that allows users to leave reviews of software products, providing valuable information for others interested in the software.
  • Reviewers appreciate the ability to easily compare products, generate quality reviews, and the incentives provided for leaving reviews.
  • Reviewers experienced issues with the frequency of surveys, the complexity of the platform, and some found the review approval process to be lengthy.
G2 Profile and Reviews Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
241
Authenticity
167
Reviews
143
User Reviews
141
Real Reviews
131
Cons
Review Issues
105
Biased Reviews
65
Lack of Clarity
55
Time Consumption
34
Confusion
30
View All Pros and Cons
G2 Profile and Reviews features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.8
Permissions
Average: 8.6
9.0
Question Types
Average: 8.8
9.0
Data Exporting
Average: 8.7
Seller Details
Seller
G2
Company Website
Year Founded
2012
HQ Location
Chicago, USA
Twitter
@G2dotcom
33,013 Twitter followers
LinkedIn® Page
www.linkedin.com
1,096 employees on LinkedIn®
Mentimeter
(783)4.7 out of 5
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mentimeter is the audience engagement platform. Easy-to-use, interactive, and innovative; presenting has never been less stressful and more effortless! Create unique and dynamic presentations that wil

    Users
    • Teacher
    • Lecturer
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 36% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Mentimeter is a real-time surveying tool for in-person and online events, workshops, and other engagements, offering a platform for engaging with audience members and gathering their thoughts in a shared virtual space.
    • Reviewers frequently mention the high level of engagement Mentimeter creates in sessions, with its variety of question types making activities more interactive and its quizzes keeping students actively involved and motivated.
    • Reviewers mentioned limitations in the free version, limited customization/design options, and reliance on a stable internet connection, with some noting that it can disrupt presentation flow if too much time is spent waiting for responses.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mentimeter Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    297
    Engagement
    277
    Interactive Engagement
    225
    Fun
    185
    Presentations
    180
    Cons
    Limited Customization
    105
    Missing Features
    97
    PowerPoint Integration
    84
    PowerPoint Issues
    78
    Limited Features
    77
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mentimeter features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Permissions
    Average: 8.6
    8.9
    Question Types
    Average: 8.8
    8.3
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mentimeter
    Year Founded
    2014
    HQ Location
    Stockholm
    Twitter
    @Mentimeter
    10,474 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    413 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mentimeter is the audience engagement platform. Easy-to-use, interactive, and innovative; presenting has never been less stressful and more effortless! Create unique and dynamic presentations that wil

Users
  • Teacher
  • Lecturer
Industries
  • Higher Education
  • Education Management
Market Segment
  • 36% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Mentimeter is a real-time surveying tool for in-person and online events, workshops, and other engagements, offering a platform for engaging with audience members and gathering their thoughts in a shared virtual space.
  • Reviewers frequently mention the high level of engagement Mentimeter creates in sessions, with its variety of question types making activities more interactive and its quizzes keeping students actively involved and motivated.
  • Reviewers mentioned limitations in the free version, limited customization/design options, and reliance on a stable internet connection, with some noting that it can disrupt presentation flow if too much time is spent waiting for responses.
Mentimeter Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
297
Engagement
277
Interactive Engagement
225
Fun
185
Presentations
180
Cons
Limited Customization
105
Missing Features
97
PowerPoint Integration
84
PowerPoint Issues
78
Limited Features
77
View All Pros and Cons
Mentimeter features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.1
Permissions
Average: 8.6
8.9
Question Types
Average: 8.8
8.3
Data Exporting
Average: 8.7
Seller Details
Seller
Mentimeter
Year Founded
2014
HQ Location
Stockholm
Twitter
@Mentimeter
10,474 Twitter followers
LinkedIn® Page
www.linkedin.com
413 employees on LinkedIn®
Tally
(98)4.8 out of 5
14th Easiest To Use in Survey software
View top Consulting Services for Tally
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Say Goodbye to Boring Forms Tally is the simplest way to create online forms for free. No coding required — just type your questions like you would in a doc, and you’re ready to go. The best part?

    Users
    • Founder
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 82% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tally is a form creation tool that allows users to create and customize forms for various purposes.
    • Reviewers appreciate Tally's ease of use, customization options, integration with other tools, and the analytics provided, along with the responsive customer support.
    • Reviewers mentioned that Tally has a learning curve, lacks visual representation of logic flows, has limitations on document types that can be received, and lacks built-in CRM tools and email automation capabilities.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tally Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Easy Setup
    15
    Integrations
    15
    Simple
    13
    Customer Support
    11
    Cons
    Learning Curve
    6
    Missing Features
    6
    Limited Customization
    5
    Form Issues
    4
    Layout Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tally features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Permissions
    Average: 8.6
    9.3
    Question Types
    Average: 8.8
    9.2
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tally Forms
    Year Founded
    2020
    HQ Location
    Ghent, BE
    Twitter
    @TallyForms
    14,033 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    403 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Say Goodbye to Boring Forms Tally is the simplest way to create online forms for free. No coding required — just type your questions like you would in a doc, and you’re ready to go. The best part?

Users
  • Founder
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 82% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tally is a form creation tool that allows users to create and customize forms for various purposes.
  • Reviewers appreciate Tally's ease of use, customization options, integration with other tools, and the analytics provided, along with the responsive customer support.
  • Reviewers mentioned that Tally has a learning curve, lacks visual representation of logic flows, has limitations on document types that can be received, and lacks built-in CRM tools and email automation capabilities.
Tally Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Easy Setup
15
Integrations
15
Simple
13
Customer Support
11
Cons
Learning Curve
6
Missing Features
6
Limited Customization
5
Form Issues
4
Layout Issues
3
View All Pros and Cons
Tally features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
8.9
Permissions
Average: 8.6
9.3
Question Types
Average: 8.8
9.2
Data Exporting
Average: 8.7
Seller Details
Seller
Tally Forms
Year Founded
2020
HQ Location
Ghent, BE
Twitter
@TallyForms
14,033 Twitter followers
LinkedIn® Page
www.linkedin.com
403 employees on LinkedIn®
Okendo
(297)4.6 out of 5
Optimized for quick response
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize

    Users
    • Marketing Manager
    • CEO
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 62% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Okendo is a platform that offers features including review collection, loyalty programs, quizzes, and surveys to streamline integrations on site.
    • Users frequently mention the platform's user-friendly interface, responsive customer support, and the ability to streamline various tasks such as review collection and customer engagement.
    • Reviewers experienced issues with limited design flexibility in certain features, difficulties in capturing more reviews, and challenges with certain integrations and customizations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Okendo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    183
    Customer Support
    159
    Helpful
    129
    Features
    119
    Easy Setup
    96
    Cons
    Limited Customization
    29
    Missing Features
    26
    Expensive
    24
    Lack of Customization
    21
    Usage Difficulty
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Okendo features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Permissions
    Average: 8.6
    8.7
    Question Types
    Average: 8.8
    7.8
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Okendo
    Company Website
    Year Founded
    2016
    HQ Location
    Sydney, Australia
    Twitter
    @GetOkendo
    1,263 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    148 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize

Users
  • Marketing Manager
  • CEO
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 62% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Okendo is a platform that offers features including review collection, loyalty programs, quizzes, and surveys to streamline integrations on site.
  • Users frequently mention the platform's user-friendly interface, responsive customer support, and the ability to streamline various tasks such as review collection and customer engagement.
  • Reviewers experienced issues with limited design flexibility in certain features, difficulties in capturing more reviews, and challenges with certain integrations and customizations.
Okendo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
183
Customer Support
159
Helpful
129
Features
119
Easy Setup
96
Cons
Limited Customization
29
Missing Features
26
Expensive
24
Lack of Customization
21
Usage Difficulty
18
View All Pros and Cons
Okendo features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.2
Permissions
Average: 8.6
8.7
Question Types
Average: 8.8
7.8
Data Exporting
Average: 8.7
Seller Details
Seller
Okendo
Company Website
Year Founded
2016
HQ Location
Sydney, Australia
Twitter
@GetOkendo
1,263 Twitter followers
LinkedIn® Page
www.linkedin.com
148 employees on LinkedIn®
Paperform
(79)4.8 out of 5
13th Easiest To Use in Survey software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paperform is a modern online form builder designed for small and growing businesses that want their forms to run the business, not just collect data. Start on a generous free plan and use a familiar d

    Users
    • Founder
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 82% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Paperform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Customer Support
    13
    Helpful
    11
    Intuitive
    11
    Flexibility
    7
    Cons
    Limited Customization
    3
    Expensive
    2
    Missing Features
    2
    Restrictions
    2
    Dependency Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Paperform features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Permissions
    Average: 8.6
    9.4
    Question Types
    Average: 8.8
    9.1
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Paperform
    Company Website
    Year Founded
    2016
    HQ Location
    Sydney, AU
    Twitter
    @PaperformCo
    1,423 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paperform is a modern online form builder designed for small and growing businesses that want their forms to run the business, not just collect data. Start on a generous free plan and use a familiar d

Users
  • Founder
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 82% Small-Business
  • 6% Mid-Market
Paperform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Customer Support
13
Helpful
11
Intuitive
11
Flexibility
7
Cons
Limited Customization
3
Expensive
2
Missing Features
2
Restrictions
2
Dependency Issues
1
View All Pros and Cons
Paperform features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.9
8.6
Permissions
Average: 8.6
9.4
Question Types
Average: 8.8
9.1
Data Exporting
Average: 8.7
Seller Details
Seller
Paperform
Company Website
Year Founded
2016
HQ Location
Sydney, AU
Twitter
@PaperformCo
1,423 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
SurveySparrow
(2,042)4.4 out of 5
Optimized for quick response
View top Consulting Services for SurveySparrow
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 68% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SurveySparrow is a tool for creating and managing surveys, with features such as conversational survey experience, multi-channel sharing options, and tracking IT performance trends.
    • Reviewers appreciate SurveySparrow's intuitive and engaging interface, its ability to boost response and completion rates, and its flexibility in meeting diverse needs through features like offline capabilities and integration with other software.
    • Reviewers experienced limitations in advanced analytics and reporting, occasional performance lag on large surveys, and a steep learning curve for setting up complex surveys and workflows.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SurveySparrow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Helpful
    17
    User Interface
    17
    Features
    16
    Intuitive
    15
    Cons
    Poor Reporting
    11
    Difficult Reporting
    10
    Limited Customization
    10
    Limited Reporting
    10
    Expensive
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SurveySparrow features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Permissions
    Average: 8.6
    8.8
    Question Types
    Average: 8.8
    8.6
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SurveySparrow Inc.
    Company Website
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @surveysparrow
    919 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    446 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 68% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SurveySparrow is a tool for creating and managing surveys, with features such as conversational survey experience, multi-channel sharing options, and tracking IT performance trends.
  • Reviewers appreciate SurveySparrow's intuitive and engaging interface, its ability to boost response and completion rates, and its flexibility in meeting diverse needs through features like offline capabilities and integration with other software.
  • Reviewers experienced limitations in advanced analytics and reporting, occasional performance lag on large surveys, and a steep learning curve for setting up complex surveys and workflows.
SurveySparrow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Helpful
17
User Interface
17
Features
16
Intuitive
15
Cons
Poor Reporting
11
Difficult Reporting
10
Limited Customization
10
Limited Reporting
10
Expensive
9
View All Pros and Cons
SurveySparrow features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.5
Permissions
Average: 8.6
8.8
Question Types
Average: 8.8
8.6
Data Exporting
Average: 8.7
Seller Details
Seller
SurveySparrow Inc.
Company Website
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@surveysparrow
919 Twitter followers
LinkedIn® Page
www.linkedin.com
446 employees on LinkedIn®
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