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At a Glance
Market Segments
Mid-Market (54.6% of reviews)
Mid-Market (43.9% of reviews)
Entry-Level Pricing
Contact Us Per Month
No pricing available
Tray.ai
Star Rating
(157)4.5 out of 5
Market Segments
Mid-Market (54.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 2 pricing plansWorkato
Star Rating
(713)4.7 out of 5
Market Segments
Mid-Market (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WorkatoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Workato excels in Workflow Management with a score of 9.7, highlighting its intuitive interface and robust automation capabilities. In contrast, Tray.ai received a lower score of 9.0, with reviewers mentioning that while it offers solid workflow features, it lacks some of the advanced functionalities found in Workato.
- Reviewers mention that Workato's Integration capabilities are top-notch, scoring 9.5, and users appreciate the extensive library of pre-built connectors. Tray.ai, while still strong at 8.6, is noted by users as having fewer pre-built options, which can lead to more manual setup time.
- G2 users highlight Workato's superior Quality of Support with a score of 9.3, often praising the responsiveness and helpfulness of the support team. Tray.ai, with a score of 8.8, has received mixed reviews, with some users mentioning slower response times during peak periods.
- Users on G2 report that Workato's Real-Time Processing capabilities, scoring 8.6, are reliable and efficient, making it a preferred choice for businesses needing immediate data updates. Tray.ai, while functional, scored lower in this area, with users mentioning occasional delays in processing.
- Reviewers mention that Workato shines in Data Mapping with a score of 9.7, allowing for seamless data transformations and integrations. Tray.ai, scoring 8.1, is noted for its basic mapping features, but users feel it lacks the depth and flexibility offered by Workato.
- Users say that Workato's Automation features, rated at 9.1, are highly praised for their ease of use and effectiveness in streamlining processes. Tray.ai, with a score of 9.5, is also recognized for its automation, but some users report that it can be less intuitive compared to Workato's offerings.
Pricing
Entry-Level Pricing
Tray.ai
Tray.io Embedded
Contact Us
Per Month
Integrate at scale
- All of the benefits
- Multi-region support
- Advanced on-premise connectivity
Workato
No pricing availableFree Trial
Tray.ai
Free Trial is available
Workato
Free Trial is available
Ratings
Meets Requirements
8.8
123
9.1
578
Ease of Use
8.2
122
9.0
587
Ease of Setup
8.4
74
8.9
459
Ease of Admin
8.9
71
9.0
365
Quality of Support
8.8
116
9.2
568
Has the product been a good partner in doing business?
9.0
69
9.4
362
Product Direction (% positive)
9.1
111
9.5
562
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.3
13
Not enough data
9.2
12
Not enough data
9.5
13
Not enough data
8.6
12
Not enough data
Analytics
8.6
7
Not enough data
Management
6.2
14
7.9
116
6.5
16
8.3
123
Functionality
8.6
21
8.9
130
8.6
22
8.7
133
8.4
20
9.0
131
9.5
22
9.1
140
8.6
22
9.0
131
Management
Not enough data
8.1
25
Not enough data
8.8
25
Not enough data
9.0
25
Not enough data
8.8
26
Solution Provision
Not enough data
8.3
25
Not enough data
7.6
25
Not enough data
8.4
24
Development
Not enough data
9.4
35
Not enough data
9.4
33
Not enough data
9.7
34
Not enough data
9.4
34
Collaboration
Not enough data
9.0
33
Not enough data
9.0
33
Not enough data
9.4
33
Functionality
Not enough data
9.1
19
Not enough data
9.3
19
Management
Not enough data
9.4
18
Not enough data
9.2
19
Not enough data
9.4
18
Integrations
Not enough data
9.2
19
Not enough data
8.6
18
Security
Not enough data
9.2
18
Not enough data
9.0
18
Support
Not enough data
9.0
19
Development
9.2
58
9.1
269
8.4
15
|
Verified
8.4
176
|
Verified
8.8
20
|
Verified
9.0
196
|
Verified
8.5
24
|
Verified
8.8
209
|
Verified
8.1
23
|
Verified
8.5
194
|
Verified
9.2
21
9.0
188
7.8
13
8.6
164
Management
8.0
21
|
Verified
8.7
192
|
Verified
8.7
18
|
Verified
8.7
181
|
Verified
8.1
22
|
Verified
8.9
193
|
Verified
8.2
23
|
Verified
8.8
190
|
Verified
7.8
15
8.8
164
Security
7.3
15
|
Verified
8.8
170
|
Verified
7.8
21
|
Verified
8.9
177
|
Verified
6.9
15
|
Verified
9.0
173
|
Verified
Integration Options
9.0
15
|
Verified
8.7
165
|
Verified
8.1
15
|
Verified
8.6
165
|
Verified
7.3
13
|
Verified
8.1
159
|
Verified
7.2
10
|
Verified
7.9
144
|
Verified
Deployment
7.0
11
8.7
160
8.7
15
9.0
170
Management
Not enough data
9.2
13
Not enough data
9.4
14
Not enough data
9.2
13
Not enough data
9.2
13
Functionality
Not enough data
9.2
13
Not enough data
9.0
13
Not enough data
9.2
13
Not enough data
9.5
14
Security
Not enough data
9.3
14
Not enough data
9.4
13
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.0
18
9.2
108
Development
8.8
18
9.1
113
8.7
17
8.9
110
Security
8.3
18
9.1
109
8.4
16
8.9
106
Management
8.1
18
9.0
105
9.0
14
8.6
96
9.0
16
9.3
104
8.1
8
9.1
91
7.7
8
8.8
94
7.9
7
8.9
94
Application Integration
8.0
5
9.1
90
8.0
10
9.2
93
8.9
9
9.5
93
8.5
9
9.3
92
Data Management
Not enough data
9.3
12
Not enough data
8.8
12
Not enough data
9.2
12
Not enough data
9.3
12
Not enough data
8.2
11
Functionality
Not enough data
9.1
11
Not enough data
9.9
13
Not enough data
9.7
13
Not enough data
9.6
12
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
8.8
11
Security
Not enough data
9.1
11
Not enough data
9.2
11
Generative AI
Not enough data
8.2
11
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
14
Not enough data
9.3
14
Not enough data
9.2
14
Governance
Not enough data
9.0
14
Not enough data
9.2
14
Not enough data
9.2
14
Scalability and Performance - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
10.0
6
Cost and Efficiency - Generative AI Infrastructure
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
10.0
6
Integration and Extensibility - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
8.9
6
Not enough data
9.7
6
Security and Compliance - Generative AI Infrastructure
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
10.0
6
Usability and Support - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
10.0
6
Functionality - Process Orchestration
Not enough data
8.4
55
Not enough data
9.0
56
Not enough data
9.3
63
Not enough data
9.4
58
Not enough data
9.0
52
Integration & Adaptability - Process Orchestration
Not enough data
9.3
54
Not enough data
9.2
54
Not enough data
8.9
57
Not enough data
8.8
56
Not enough data
8.8
53
Not enough data
8.7
53
Not enough data
8.9
53
Not enough data
8.9
53
Customization - AI Agent Builders
Not enough data
9.0
14
Not enough data
9.0
14
Not enough data
9.3
12
Functionality - AI Agent Builders
Not enough data
9.1
13
Not enough data
9.0
13
Not enough data
9.1
13
Not enough data
8.7
13
Data and Analytics - AI Agent Builders
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
9.1
11
Integration - AI Agent Builders
Not enough data
9.1
13
Not enough data
9.4
11
Not enough data
9.4
12
Not enough data
9.4
13
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
9.4
9
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
9.0
7
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
API Construction
8.5
35
8.8
181
8.1
26
8.9
178
8.8
31
8.9
175
8.7
35
9.0
186
API Management
7.4
22
8.7
165
7.2
30
8.5
182
7.8
29
8.7
182
7.6
17
Feature Not Available
8.2
21
8.5
164
Data Integration
8.8
35
9.2
193
8.6
31
8.7
185
8.7
26
8.5
167
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Tray.ai and Workato are categorized as iPaaS, ETL Tools, API Management, and Embedded Integration Platforms
Unique Categories
Tray.ai is categorized as Event Stream Processing and Unified APIs
Workato is categorized as Master Data Management (MDM), API Development, Reverse ETL, Data Replication, AI Agent Builders, API Generation, Electronic Data Interchange (EDI), Big Data Integration Platforms, Process Orchestration, Conversational Marketing, Conversational Support, Generative AI Infrastructure, Productivity Bots, and AI Orchestration
Reviews
Reviewers' Company Size
Tray.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workato
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.9%
Information Technology and Services
15.8%
Marketing and Advertising
8.6%
Internet
4.6%
Education Management
3.3%
Other
36.8%
Computer Software
22.9%
Information Technology and Services
19.6%
Financial Services
5.6%
Retail
3.5%
Construction
3.0%
Other
45.3%
Alternatives
Discussions
Support?
2 Comments
Official Response from Tray.ai
Absolutely. We like talking with you to help you get started, coach, or co-build your dream integration. We'll pick-up your call, web-chat, email or smoke...Read more
How much does Tray cost?
1 Comment
SB
We offer several pricing packages for the Tray Platform. The lowest tier is Professional starting at $1,000 per month (billed annually) which includes 3...Read more
Trial?
1 Comment
Official Response from Tray.ai
Absolutely. Just to tray.io to request a free trial.Read more
What is a Workato recipe?
3 Comments
GM
The recipe is Workato's main asset which houses the step-by-step integration process. In it you can build the flows and connect multiple applications.Read more
Are on-premise applications and databases supported?
2 Comments
Official Response from Workato
Yes, we support on-premise applications, databases and even your own custom application that can be connected with REST, SOAP. To connect to on-premise...Read more
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