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Compare Tray.ai and Workato 
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At a Glance
Market Segments
Mid-Market (54.6% of reviews)
Mid-Market (44.0% of reviews)
Entry-Level Pricing
Contact Us Per Month
No pricing available
Tray.ai
Star Rating
(157)4.5 out of 5
Market Segments
Mid-Market (54.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 2 pricing plansWorkato
Star Rating
(722)4.7 out of 5
Market Segments
Mid-Market (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WorkatoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Workato excels in user satisfaction, boasting a significantly higher overall score compared to Tray.ai. Users appreciate its intuitive setup process, with one reviewer noting that "recipes are intuitive to set up, with straightforward mappings and a wide range of prebuilt connectors."
- Users say that Workato's implementation process is quick and efficient, allowing teams to build and deploy integrations rapidly. This is highlighted by feedback stating, "Workato makes it very easy to build and deploy integrations quickly," which contrasts with Tray.ai's more limited recent review activity.
- Reviewers mention that Workato provides superior support quality, with a score that reflects its responsiveness and helpfulness. Users have noted that they no longer need to rely on their ERP vendor for new features, as they can manage everything themselves using Workato.
- According to verified reviews, Tray.ai offers a user-friendly interface that is easy to navigate, making it accessible for those without prior knowledge of the platform. One user highlighted that "the UI is amazing and very easy to understand," which is a strong point for new users.
- G2 reviewers highlight that while Tray.ai has features like AI assistance for building workflows, it lacks the extensive prebuilt connectors and automation capabilities that Workato offers. Users appreciate Tray.ai's ability to track logs and retrigger workflows, but many feel that Workato's overall functionality is more robust.
- Users report that both platforms have their strengths in automation, but Workato's higher ratings in scalability and ease of use suggest it may better support growing businesses. Reviewers have noted that Workato's automation features are particularly impressive, stating, "Workato is an excellent tool for automating tasks and improving processes."
Pricing
Entry-Level Pricing
Tray.ai
Tray.io Embedded
Contact Us
Per Month
Integrate at scale
- All of the benefits
- Multi-region support
- Advanced on-premise connectivity
Workato
No pricing availableFree Trial
Tray.ai
Free Trial is available
Workato
Free Trial is available
Ratings
Meets Requirements
8.8
123
9.1
582
Ease of Use
8.2
122
9.0
591
Ease of Setup
8.4
74
8.9
463
Ease of Admin
8.9
71
9.0
367
Quality of Support
8.8
116
9.2
572
Has the product been a good partner in doing business?
9.0
69
9.4
364
Product Direction (% positive)
9.1
111
9.5
566
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.3
13
Not enough data
9.2
12
Not enough data
9.5
13
Not enough data
8.6
12
Not enough data
Analytics
8.6
7
Not enough data
Management
6.2
14
7.9
116
6.5
16
8.3
123
Functionality
8.6
21
8.9
130
8.6
22
8.7
133
8.4
20
9.0
131
9.5
22
9.1
140
8.6
22
9.0
131
Management
Not enough data
8.1
25
Not enough data
8.8
25
Not enough data
9.0
25
Not enough data
8.8
26
Solution Provision
Not enough data
8.3
25
Not enough data
7.6
25
Not enough data
8.4
24
Development
Not enough data
9.4
35
Not enough data
9.4
33
Not enough data
9.7
34
Not enough data
9.4
34
Collaboration
Not enough data
9.0
33
Not enough data
9.0
33
Not enough data
9.4
33
Functionality
Not enough data
9.1
19
Not enough data
9.3
19
Management
Not enough data
9.4
18
Not enough data
9.2
19
Not enough data
9.4
18
Integrations
Not enough data
9.2
19
Not enough data
8.6
18
Security
Not enough data
9.2
18
Not enough data
9.0
18
Support
Not enough data
9.0
19
Development
9.2
58
9.1
270
8.4
15
|
Verified
8.4
176
|
Verified
8.8
20
|
Verified
9.0
197
|
Verified
8.5
24
|
Verified
8.8
210
|
Verified
8.1
23
|
Verified
8.5
194
|
Verified
9.2
21
9.0
189
7.8
13
8.6
164
Management
8.0
21
|
Verified
8.7
193
|
Verified
8.7
18
|
Verified
8.7
181
|
Verified
8.1
22
|
Verified
8.9
193
|
Verified
8.2
23
|
Verified
8.7
191
|
Verified
7.8
15
8.8
164
Security
7.3
15
|
Verified
8.8
170
|
Verified
7.8
21
|
Verified
8.9
177
|
Verified
6.9
15
|
Verified
9.0
173
|
Verified
Integration Options
9.0
15
|
Verified
8.7
165
|
Verified
8.1
15
|
Verified
8.6
165
|
Verified
7.3
13
|
Verified
8.1
159
|
Verified
7.2
10
|
Verified
7.9
144
|
Verified
Deployment
7.0
11
8.7
160
8.7
15
9.0
170
Management
Not enough data
9.2
13
Not enough data
9.4
14
Not enough data
9.2
13
Not enough data
9.2
13
Functionality
Not enough data
9.2
13
Not enough data
9.0
13
Not enough data
9.2
13
Not enough data
9.5
14
Security
Not enough data
9.3
14
Not enough data
9.4
13
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.0
18
9.2
108
Development
8.8
18
9.1
113
8.7
17
8.9
110
Security
8.3
18
9.1
109
8.4
16
8.9
106
Management
8.1
18
9.0
105
9.0
14
8.6
96
9.0
16
9.3
104
8.1
8
9.1
91
7.7
8
8.8
94
7.9
7
8.9
94
Application Integration
8.0
5
9.1
90
8.0
10
9.2
93
8.9
9
9.5
93
8.5
9
9.3
92
Data Management
Not enough data
9.3
12
Not enough data
8.8
12
Not enough data
9.2
12
Not enough data
9.3
12
Not enough data
8.2
11
Functionality
Not enough data
9.1
11
Not enough data
9.9
13
Not enough data
9.7
13
Not enough data
9.6
12
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
8.8
11
Security
Not enough data
9.1
11
Not enough data
9.2
11
Generative AI
Not enough data
8.2
11
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
14
Not enough data
9.3
14
Not enough data
9.2
14
Governance
Not enough data
9.0
14
Not enough data
9.2
14
Not enough data
9.2
14
Scalability and Performance - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
10.0
6
Cost and Efficiency - Generative AI Infrastructure
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
10.0
6
Integration and Extensibility - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
8.9
6
Not enough data
9.7
6
Security and Compliance - Generative AI Infrastructure
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
10.0
6
Usability and Support - Generative AI Infrastructure
Not enough data
10.0
7
Not enough data
10.0
6
Functionality - Process Orchestration
Not enough data
8.4
55
Not enough data
9.0
56
Not enough data
9.3
63
Not enough data
9.4
58
Not enough data
9.0
52
Integration & Adaptability - Process Orchestration
Not enough data
9.3
54
Not enough data
9.2
54
Not enough data
8.9
57
Not enough data
8.8
56
Not enough data
8.8
53
Not enough data
8.7
53
Not enough data
8.9
53
Not enough data
8.9
53
Customization - AI Agent Builders
Not enough data
9.0
14
Not enough data
9.0
14
Not enough data
9.3
12
Functionality - AI Agent Builders
Not enough data
9.1
13
Not enough data
9.0
13
Not enough data
9.1
13
Not enough data
8.8
14
Data and Analytics - AI Agent Builders
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
9.1
11
Integration - AI Agent Builders
Not enough data
9.1
13
Not enough data
9.4
11
Not enough data
9.4
12
Not enough data
9.4
14
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
9.4
9
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
9.0
7
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
API Construction
8.5
35
8.8
181
8.1
26
8.9
178
8.8
31
8.9
175
8.7
35
9.0
186
API Management
7.4
22
8.7
165
7.2
30
8.5
183
7.8
29
8.7
182
7.6
17
Feature Not Available
8.2
21
8.5
164
Data Integration
8.8
35
9.2
194
8.6
31
8.7
185
8.7
26
8.5
167
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Tray.ai and Workato are categorized as iPaaS, ETL Tools, API Management, and Embedded Integration Platforms
Unique Categories
Tray.ai is categorized as Event Stream Processing and Unified APIs
Workato is categorized as Master Data Management (MDM), API Development, Reverse ETL, Data Replication, AI Agent Builders, API Generation, Electronic Data Interchange (EDI), Big Data Integration Platforms, Process Orchestration, Conversational Marketing, Conversational Support, Generative AI Infrastructure, Productivity Bots, and AI Orchestration
Reviews
Reviewers' Company Size
Tray.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workato
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.9%
Information Technology and Services
15.8%
Marketing and Advertising
8.6%
Internet
4.6%
Education Management
3.3%
Other
36.8%
Computer Software
23.0%
Information Technology and Services
19.6%
Financial Services
5.6%
Retail
3.5%
Construction
3.0%
Other
45.3%
Alternatives
Discussions
Support?
2 Comments
Official Response from Tray.ai
Absolutely. We like talking with you to help you get started, coach, or co-build your dream integration. We'll pick-up your call, web-chat, email or smoke...Read more
How much does Tray cost?
1 Comment
SB
We offer several pricing packages for the Tray Platform. The lowest tier is Professional starting at $1,000 per month (billed annually) which includes 3...Read more
Trial?
1 Comment
Official Response from Tray.ai
Absolutely. Just to tray.io to request a free trial.Read more
What is a Workato recipe?
3 Comments
GM
The recipe is Workato's main asset which houses the step-by-step integration process. In it you can build the flows and connect multiple applications.Read more
Are on-premise applications and databases supported?
2 Comments
Official Response from Workato
Yes, we support on-premise applications, databases and even your own custom application that can be connected with REST, SOAP. To connect to on-premise...Read more
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