G2 reviewers report that Telnyx CPaaS excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to Commio. Users appreciate the affordable pricing and commend the platform for its easy onboarding process, with one user noting the clear documentation that aids in building custom systems.
Users say that Commio offers a friendly and supportive customer experience, with many highlighting the upbeat interactions with staff during assistance and webinars. This personal touch has made a positive impression, although it doesn't quite match the overall satisfaction levels seen with Telnyx CPaaS.
Reviewers mention that Telnyx CPaaS provides a seamless integration experience, which is crucial for businesses looking to implement communication solutions quickly. Users have praised the platform for its intuitive interfaces and the availability of ready-made examples to help them get started.
According to verified reviews, Commio's user interface is noted for its ease of use, with many users finding the GUI straightforward and the integration process smooth. However, while users appreciate these aspects, they still feel that Telnyx CPaaS offers a more comprehensive solution overall.
Users highlight that while both platforms provide solid support, Telnyx CPaaS has a slight edge in terms of quality of support. Reviewers have specifically mentioned the great customer service they received, which enhances their overall experience with the platform.
G2 reviewers note that both platforms cater well to small businesses, but Telnyx CPaaS has a larger market presence and a higher volume of recent reviews, indicating a more robust user base and ongoing engagement. This suggests that Telnyx is more actively evolving to meet user needs compared to Commio.
I can say that one benefit a contact center would see with thinQ is the toll-free LCR. The best rate will be used per caller inbound to your toll-free...Read more
What does thinQ integrate with?
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Official Response from Commio
Supercharge your voice API by adding thinQ Least Cost Routing (LCR) to Twilio, Nexmo or Plivo Voice.
Applications using voice APIs like Twilio, Nexmo, or...Read more
What does the thinQ interface look like?
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Official Response from Commio
Our intuitive i.thinq.com cloud platform is the only tool you need to easily purchase, port, and provision your local DIDs from multiple vendors. See screen...Read more
Telnyx are offering a 'software as a service / API as a service' - you setup the account via web admin panel; then add features etc as per your needs. You...Read more
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