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Compare CustomerHero and Survio 
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At a Glance
Market Segments
Small-Business (57.9% of reviews)
Small-Business (66.4% of reviews)
Entry-Level Pricing
$49 per month
Free
CustomerHero
Star Rating
(19)4.8 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$49 per month
Browse all 3 pricing plansSurvio
Star Rating
(375)4.4 out of 5
Market Segments
Small-Business (66.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansCustomerHero vs Survio
When assessing the two solutions, reviewers found CustomerHero easier to use, set up, and administer. Reviewers also preferred doing business with CustomerHero overall.
- Reviewers felt that CustomerHero meets the needs of their business better than Survio.
- When comparing quality of ongoing product support, reviewers felt that CustomerHero is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of CustomerHero over Survio.
Pricing
Entry-Level Pricing
CustomerHero
Business
$49
per month
2000 survey responses // 300 widget responses // 10 000 email sent
- Unlimited projects (surveys, forms, widgets)
- Email and Chat support
- Customise design
Survio
Free
Free
Get familiar with Survio
- 50 responses / month
- 18 question types
- Pre-built survey designs & templates
Free Trial
CustomerHero
Free Trial is available
Survio
Free Trial is available
Ratings
Meets Requirements
9.6
18
8.5
265
Ease of Use
9.7
18
9.2
274
Ease of Setup
9.4
8
9.1
68
Ease of Admin
9.8
8
8.8
53
Quality of Support
9.4
16
8.7
227
Has the product been a good partner in doing business?
9.0
8
8.5
44
Product Direction (% positive)
8.7
18
7.8
253
Features by Category
Survey Management
Not enough data
9.0
126
Not enough data
8.7
138
Not enough data
8.4
129
Not enough data
8.7
127
Survey Customization
Not enough data
8.5
116
Not enough data
8.4
114
Not enough data
8.3
111
Not enough data
8.4
106
Survey Insights
Not enough data
8.5
122
Not enough data
8.1
95
Not enough data
8.4
113
Not enough data
8.2
108
Agentic AI - Survey
Not enough data
7.5
12
Not enough data
8.2
12
Not enough data
8.9
12
Categories
Categories
Shared Categories
CustomerHero and Survio are categorized as Survey
Unique Categories
CustomerHero has no unique categories
Survio has no unique categories
Reviews
Reviewers' Company Size
CustomerHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Survio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.5%
Education Management
10.5%
Consumer Goods
10.5%
Retail
5.3%
Non-Profit Organization Management
5.3%
Other
57.9%
Higher Education
12.8%
Education Management
9.4%
Marketing and Advertising
5.3%
Research
4.7%
E-Learning
3.6%
Other
64.2%
Alternatives
Discussions
CustomerHero has no discussions with answers
Can I cancel the subscription next?
1 Comment
ST
Hello Andrea,
Thank you for the question.
You can cancel the automatic renewal of the subscription anytime.
For more information, please visit the...Read more
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