Introducing G2.ai, the future of software buying.Try now
Compare ServiceM8 and Simpro 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
KonstructIQ
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
DataScope
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
RedTeam Go
Visit Website
At a Glance
Market Segments
Small-Business (57.1% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
Free 30 Jobs Per Month
Contact Us 1 Licence Per Month
ServiceM8
Star Rating
(14)4.0 out of 5
Market Segments
Small-Business (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 30 Jobs Per Month
Browse all 5 pricing plansSimpro
Star Rating
(388)4.2 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Licence Per Month
Learn more about SimproSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Simpro excels in project tracking with a score of 8.5, allowing for detailed oversight of ongoing projects, while ServiceM8, although strong, has a slightly lower focus on this area.
- Reviewers mention that ServiceM8 shines in ease of use, scoring 9.0, making it more accessible for small businesses, whereas Simpro's ease of use is rated at 7.8, indicating a steeper learning curve for some users.
- G2 users highlight that Simpro offers robust construction accounting tool integrations with a score of 8.0, which is crucial for businesses needing detailed financial oversight, while ServiceM8 lacks in this area, focusing more on general service management.
- Users on G2 report that ServiceM8's dispatch feature is rated at 9.0, making it highly effective for scheduling and managing field staff, compared to Simpro's score of 7.3, which may not meet the needs of businesses with complex dispatch requirements.
- Reviewers mention that Simpro provides strong job costing capabilities with an access to cost databases rated at 8.1, which is essential for accurate project budgeting, while ServiceM8 does not emphasize this feature as strongly.
- Users say that ServiceM8's client notifications feature is rated exceptionally high at 9.8, ensuring timely communication with clients, whereas Simpro's client notifications score is lower at 6.8, which may affect client engagement.
Pricing
Entry-Level Pricing
ServiceM8
Free
Free
30 Jobs Per Month
The best way for sole traders to get started with a smart solution for managing jobs & clients. This plan provides an incredible amount of free value.
- 1 User
- 30 New Jobs Per Month
- 10 AI Assists per day
Simpro
Simpro Premium
Contact Us
1 Licence Per Month
- Lead Management
- Estimating and Quoting
- Scheduling and Dispatch
Free Trial
ServiceM8
Free Trial is available
Simpro
No trial information availableRatings
Meets Requirements
6.9
9
7.8
275
Ease of Use
9.0
10
7.8
279
Ease of Setup
8.7
5
6.4
162
Ease of Admin
Not enough data
7.5
168
Quality of Support
7.0
9
7.9
265
Has the product been a good partner in doing business?
Not enough data
8.0
166
Product Direction (% positive)
7.4
9
8.3
267
Features by Category
Task Management
Not enough data
8.0
26
Not enough data
7.2
27
Not enough data
7.4
28
Not enough data
8.6
29
Not enough data
8.3
29
Not enough data
7.2
29
Site Management
Not enough data
7.4
29
Not enough data
7.4
28
Not enough data
6.5
29
Not enough data
7.0
28
Not enough data
7.2
28
Not enough data
6.8
29
Not enough data
7.6
29
Workflow Management
Not enough data
7.9
15
Not enough data
7.7
15
Job Costing
Not enough data
8.1
15
Not enough data
8.3
15
Not enough data
8.1
15
Data Gathering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bid Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
Not enough data
6.4
47
Not enough data
5.5
34
Not enough data
6.5
55
Field Tools
Not enough data
6.4
32
Not enough data
7.6
55
Not enough data
6.5
47
Not enough data
7.4
58
Not enough data
5.9
48
Not enough data
7.2
54
Back Office Tools
Not enough data
7.2
61
Not enough data
8.4
71
Not enough data
7.9
64
Generative AI
Not enough data
7.3
98
Feature Not Available
6.5
91
Before the Job
7.3
8
7.6
188
8.5
8
7.3
176
7.6
7
7.9
187
8.3
8
7.7
167
On the Job
7.6
7
7.6
191
8.1
8
7.3
196
7.4
7
Feature Not Available
9.0
8
6.8
148
7.8
6
6.9
160
After the Job
7.5
8
7.4
210
7.9
8
7.2
197
7.1
8
8.2
213
5.7
5
6.8
152
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ServiceM8 and Simpro are categorized as Field Service Management
Unique Categories
ServiceM8 has no unique categories
Simpro is categorized as Construction Estimating, Construction Project Management, HVAC, Takeoff, and Mobile Forms Automation
Reviews
Reviewers' Company Size
ServiceM8
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Simpro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Electrical/Electronic Manufacturing
14.3%
Telecommunications
7.1%
Retail
7.1%
Mechanical or Industrial Engineering
7.1%
Marketing and Advertising
7.1%
Other
57.1%
Construction
37.8%
Electrical/Electronic Manufacturing
14.1%
Facilities Services
9.1%
Mechanical or Industrial Engineering
6.5%
Security and Investigations
4.9%
Other
27.6%
Discussions
ServiceM8 has no discussions with answers
Who is this software best for?
1 Comment
Official Response from Simpro
simPRO was created by trade contractors, for trade contractors. Our solutions are best for commercial and residential businesses in the field service...Read more
How does this software benefit them?
1 Comment
Official Response from Simpro
simPRO helps you organize and automate your processes to maximize profitability.
With cloud-based solutions for your office and mobile apps for your...Read more
How technical do users need to be to use the software?
1 Comment
Official Response from Simpro
Our implementation consultants, customer success and customer support teams ensure that you always have the help you need from the initial setup stage to...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
