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Compare SAP Commerce Cloud and VTEX Commerce Platform 
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At a Glance
Market Segments
Enterprise (46.2% of reviews)
Small-Business (44.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
SAP Commerce Cloud
Star Rating
(288)4.3 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Commerce CloudVTEX Commerce Platform
Star Rating
(35)4.5 out of 5
Market Segments
Small-Business (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VTEX Commerce PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Commerce Cloud excels in its Order Management capabilities, with a score of 8.5, allowing for efficient handling of orders, while VTEX Commerce Platform has a slightly higher score of 8.8, indicating a more robust order management experience.
- Reviewers mention that SAP Commerce Cloud's Ease of Use is rated at 8.4, making it more user-friendly compared to VTEX's score of 7.9, which can be a deciding factor for teams looking for a straightforward implementation.
- G2 users highlight the superior Recommendations / Personalization features of VTEX Commerce Platform, scoring 9.0, which allows for tailored shopping experiences, while SAP Commerce Cloud lags behind at 8.1, indicating less effective personalization options.
- Users on G2 report that SAP Commerce Cloud offers better Quality of Support with a score of 8.6, compared to VTEX's 7.9, suggesting that users may find more reliable assistance when issues arise.
- Reviewers say that both platforms have strong Security features, with both scoring 8.7, but users note that SAP Commerce Cloud's extensive documentation and support resources enhance their confidence in security measures.
- Users report that SAP Commerce Cloud shines in Multi-Site Management with a score of 8.5, which is crucial for enterprises managing multiple brands, while VTEX's score of 8.7 indicates a competitive offering but may not be as comprehensive for larger organizations.
Pricing
Entry-Level Pricing
SAP Commerce Cloud
No pricing availableVTEX Commerce Platform
No pricing availableFree Trial
SAP Commerce Cloud
Free Trial is available
VTEX Commerce Platform
No trial information availableRatings
Meets Requirements
8.7
212
8.6
25
Ease of Use
8.1
220
8.2
25
Ease of Setup
7.9
159
8.1
22
Ease of Admin
8.2
94
8.2
18
Quality of Support
8.6
203
8.1
24
Has the product been a good partner in doing business?
8.4
87
8.7
17
Product Direction (% positive)
8.9
205
9.5
23
Features by Category
Order Entry
8.8
69
Not enough data
9.0
69
Not enough data
8.8
68
Not enough data
Order Tracking
8.9
70
Not enough data
8.9
71
Not enough data
8.7
67
Not enough data
Inventory Management
8.9
70
Not enough data
8.9
66
Not enough data
8.8
67
Not enough data
Customer Management
9.0
68
Not enough data
8.9
67
Not enough data
8.7
68
Not enough data
Subscription Management
8.7
68
Not enough data
8.9
66
Not enough data
8.7
68
Not enough data
9.1
66
Not enough data
Agentic AI - Order Management
9.2
6
Not enough data
8.1
6
Not enough data
Headless Commerce
8.3
80
7.9
7
8.4
83
7.9
8
8.3
82
7.7
8
8.5
86
7.9
8
8.5
86
8.1
8
Generative AI
8.1
33
Not enough data
8.0
33
Not enough data
Agentic AI - E-Commerce Platforms
8.3
20
Not enough data
8.4
20
Not enough data
8.1
20
Not enough data
7.6
20
Not enough data
7.8
20
Not enough data
7.8
20
Not enough data
Merchandising/Marketing
8.1
105
8.6
21
8.3
131
8.3
21
8.1
132
|
Verified
9.2
20
8.1
130
|
Verified
8.2
21
8.0
125
7.6
21
8.0
127
|
Verified
7.8
20
8.3
105
8.2
21
Product Catalog
8.3
130
8.3
21
8.2
127
|
Verified
8.5
21
8.3
129
|
Verified
8.0
21
8.3
114
|
Verified
8.4
16
Order Process
8.5
133
|
Verified
8.6
21
8.5
126
|
Verified
8.3
21
8.1
125
|
Verified
7.8
20
8.5
125
|
Verified
8.7
21
8.5
131
8.9
21
8.0
118
|
Verified
7.7
20
8.4
126
8.5
20
8.4
116
8.8
19
Multi-Channel Support
8.3
126
8.6
19
7.9
122
|
Verified
8.1
20
8.1
119
|
Verified
8.7
17
8.4
124
|
Verified
8.9
18
8.2
118
|
Verified
8.3
16
7.9
95
8.6
17
8.5
125
|
Verified
8.2
18
Platform
8.5
122
|
Verified
8.4
21
8.3
126
|
Verified
7.9
21
8.2
125
|
Verified
8.3
20
8.4
128
|
Verified
8.7
21
8.3
121
7.9
20
8.7
123
|
Verified
8.8
20
8.5
119
|
Verified
8.3
19
8.6
125
|
Verified
8.5
20
8.2
122
|
Verified
8.0
19
8.5
117
|
Verified
8.0
20
8.3
123
|
Verified
7.9
21
8.5
124
|
Verified
8.6
21
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
8.9
40
Not enough data
8.7
40
Not enough data
Omnichannel Features
8.8
40
Not enough data
8.6
34
Not enough data
8.9
38
Not enough data
9.0
35
Not enough data
8.6
36
Not enough data
8.7
39
Not enough data
8.6
38
Not enough data
Categories
Categories
Shared Categories
SAP Commerce Cloud and VTEX Commerce Platform are categorized as E-Commerce Platforms
Unique Categories
SAP Commerce Cloud is categorized as Order Management and Omnichannel Commerce
VTEX Commerce Platform has no unique categories
Reviews
Reviewers' Company Size
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VTEX Commerce Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.0%
Computer Software
9.3%
Retail
7.3%
Accounting
4.9%
Marketing and Advertising
4.5%
Other
57.1%
Retail
14.8%
Marketing and Advertising
11.1%
Cosmetics
7.4%
Telecommunications
3.7%
Supermarkets
3.7%
Other
59.3%
Alternatives
Discussions
What is SAP Commerce Cloud?
2 Comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 Comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
VTEX Commerce Platform has no discussions with answers
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