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Compare SAP Commerce Cloud and VTEX Commerce Platform 
At a Glance
Market Segments
Enterprise (46.2% of reviews)
Small-Business (44.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
SAP Commerce Cloud
Star Rating
(289)4.3 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Commerce CloudVTEX Commerce Platform
Star Rating
(35)4.5 out of 5
Market Segments
Small-Business (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VTEX Commerce PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Commerce Cloud excels in handling complex, enterprise-level commerce needs, making it a robust choice for businesses with extensive product catalogs and intricate pricing rules. Users appreciate its ability to manage customer data efficiently, which is essential for large-scale operations.
- Users say that VTEX Commerce Platform offers an effortless and easy-to-use interface, particularly for small businesses. Reviewers highlight its well-segmented categories that simplify daily operations and its quick response time, making it a practical choice for those seeking straightforward e-commerce solutions.
- According to verified reviews, SAP Commerce Cloud shines in its deployment capabilities, allowing for quick setup and efficient onboarding. Users have noted that the platform's extensive properties in the product model facilitate a smoother implementation process, especially for B2B projects.
- Reviewers mention that VTEX Commerce Platform stands out for its frontend development ease, enabling users to create and modify templates and components with minimal hassle. This flexibility is particularly appreciated by those looking to customize their online storefronts without extensive technical knowledge.
- G2 reviewers highlight that SAP Commerce Cloud provides strong support for both B2B and B2C processes, with features that enhance personalized customer experiences and seamless integration across channels. This makes it a preferred choice for enterprises looking to scale their operations effectively.
- Users report that while VTEX Commerce Platform has a solid rating for customer service, SAP Commerce Cloud slightly edges it out with higher scores in quality of support. Users have expressed satisfaction with the assistance they receive, which is crucial for maintaining operational efficiency in e-commerce.
Pricing
Entry-Level Pricing
SAP Commerce Cloud
No pricing availableVTEX Commerce Platform
No pricing availableFree Trial
SAP Commerce Cloud
Free Trial is available
VTEX Commerce Platform
No trial information availableRatings
Meets Requirements
8.7
212
8.6
25
Ease of Use
8.1
220
8.2
25
Ease of Setup
7.9
159
8.1
22
Ease of Admin
8.2
94
8.2
18
Quality of Support
8.6
203
8.1
24
Has the product been a good partner in doing business?
8.4
87
8.7
17
Product Direction (% positive)
8.9
205
9.5
23
Features by Category
Order Entry
8.8
69
Not enough data
9.0
69
Not enough data
8.8
68
Not enough data
Order Tracking
8.9
70
Not enough data
8.9
71
Not enough data
8.7
67
Not enough data
Inventory Management
8.9
70
Not enough data
8.9
66
Not enough data
8.8
67
Not enough data
Customer Management
9.0
68
Not enough data
8.9
67
Not enough data
8.7
68
Not enough data
Subscription Management
8.7
68
Not enough data
8.9
66
Not enough data
8.7
68
Not enough data
9.1
66
Not enough data
Agentic AI - Order Management
9.2
6
Not enough data
8.1
6
Not enough data
Headless Commerce
8.3
80
7.9
7
8.4
83
7.9
8
8.3
82
7.7
8
8.5
86
7.9
8
8.5
86
8.1
8
Generative AI
8.1
33
Not enough data
8.0
33
Not enough data
Agentic AI - E-Commerce Platforms
8.3
20
Not enough data
8.4
20
Not enough data
8.1
20
Not enough data
7.6
20
Not enough data
7.8
20
Not enough data
7.8
20
Not enough data
Merchandising/Marketing
8.1
105
8.6
21
8.3
131
8.3
21
8.1
132
|
Verified
9.2
20
8.1
130
|
Verified
8.2
21
8.0
125
7.6
21
8.0
127
|
Verified
7.8
20
8.3
105
8.2
21
Product Catalog
8.3
130
8.3
21
8.2
127
|
Verified
8.5
21
8.3
129
|
Verified
8.0
21
8.3
114
|
Verified
8.4
16
Order Process
8.5
133
|
Verified
8.6
21
8.5
126
|
Verified
8.3
21
8.1
125
|
Verified
7.8
20
8.5
125
|
Verified
8.7
21
8.5
131
8.9
21
8.0
118
|
Verified
7.7
20
8.4
126
8.5
20
8.4
116
8.8
19
Multi-Channel Support
8.3
126
8.6
19
7.9
122
|
Verified
8.1
20
8.1
119
|
Verified
8.7
17
8.4
124
|
Verified
8.9
18
8.2
118
|
Verified
8.3
16
7.9
95
8.6
17
8.5
125
|
Verified
8.2
18
Platform
8.5
122
|
Verified
8.4
21
8.3
126
|
Verified
7.9
21
8.2
125
|
Verified
8.3
20
8.4
128
|
Verified
8.7
21
8.3
121
7.9
20
8.7
123
|
Verified
8.8
20
8.5
119
|
Verified
8.3
19
8.6
125
|
Verified
8.5
20
8.2
122
|
Verified
8.0
19
8.5
117
|
Verified
8.0
20
8.3
123
|
Verified
7.9
21
8.5
124
|
Verified
8.6
21
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
8.9
40
Not enough data
8.7
40
Not enough data
Omnichannel Features
8.8
40
Not enough data
8.6
34
Not enough data
8.9
38
Not enough data
9.0
35
Not enough data
8.6
36
Not enough data
8.7
39
Not enough data
8.6
38
Not enough data
Categories
Categories
Shared Categories
SAP Commerce Cloud and VTEX Commerce Platform are categorized as E-Commerce Platforms
Unique Categories
SAP Commerce Cloud is categorized as Order Management and Omnichannel Commerce
VTEX Commerce Platform has no unique categories
Reviews
Reviewers' Company Size
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VTEX Commerce Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.0%
Computer Software
9.3%
Retail
7.3%
Accounting
4.9%
Marketing and Advertising
4.5%
Other
57.1%
Retail
14.8%
Marketing and Advertising
11.1%
Cosmetics
7.4%
Telecommunications
3.7%
Supermarkets
3.7%
Other
59.3%
Alternatives
Discussions
What is SAP Commerce Cloud?
2 Comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 Comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
VTEX Commerce Platform has no discussions with answers
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