Users report that Ruby Receptionists has a lower G2 rating of 3.7 compared to Smith.ai's impressive 4.9, indicating a significant difference in overall user satisfaction.
Reviewers mention that while Ruby Receptionists primarily serves small businesses, Smith.ai has a slightly higher percentage of small business reviews at 93.1%, suggesting a stronger focus on this market segment.
G2 users highlight that Smith.ai excels in quality of work with a score of 9.7, while Ruby Receptionists does not have a score listed, indicating a potential gap in perceived service quality.
Users on G2 emphasize that Smith.ai's team demonstrates exceptional communication skills, scoring 9.7, whereas Ruby Receptionists lacks specific ratings in this area, which may affect client interactions.
Reviewers mention that Smith.ai has a robust entry-level price starting at $292.50, which may be a consideration for budget-conscious small businesses, while Ruby Receptionists does not provide a clear entry-level pricing structure.
Users say that Smith.ai's technical expertise and ability to meet deadlines are rated at 9.9, showcasing their reliability, while Ruby Receptionists does not provide comparable metrics, raising questions about their execution capabilities.
Pricing
Entry-Level Pricing
Ruby Receptionists
No pricing available
Smith.ai Virtual Receptionists
Virtual Receptionist Starter - 30 Calls
Starting at $292.50
Per Month
Friendly, professional agents answer your calls. $11.00/call price after 30-call monthly minimum.
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