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Compare Resco – Mobility & Productivity and Salesforce Field Service 
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At a Glance
Market Segments
Mid-Market (47.8% of reviews)
Mid-Market (42.5% of reviews)
Entry-Level Pricing
$35.00 1 User Per Month
$165.00 1 User Per Month
Resco – Mobility & Productivity
Star Rating
(47)4.5 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
$35.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSalesforce Field Service
Star Rating
(981)4.4 out of 5
Market Segments
Mid-Market (42.5% of reviews)
Pros & Cons
Entry-Level Pricing
$165.00 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Resco – Mobility & Productivity excels in offline capability, with a score of 9.7, allowing field workers to access critical information without a constant internet connection. In contrast, Salesforce Field Service, while offering solid features, does not match this level of offline functionality.
- Reviewers mention that Resco's drag-and-drop form builder is highly intuitive, scoring 8.9, which simplifies the customization process for users. Salesforce Field Service, while offering customization options, does not provide the same ease of use, as indicated by its lower scores in related areas.
- G2 users highlight Resco's superior quality of support, with a score of 9.0, noting that the responsiveness and helpfulness of the support team significantly enhance their experience. Salesforce Field Service, with a score of 8.5, is still regarded as good but does not reach the same level of satisfaction.
- Reviewers mention that Resco's integration capabilities score 8.6, allowing seamless connections with various third-party applications, which is crucial for businesses looking to streamline their operations. Salesforce Field Service, while also offering integrations, has a slightly lower score of 7.7, indicating room for improvement in this area.
- Users on G2 report that Resco's performance and reliability score of 8.7 ensures a stable experience, which is vital for field operations. In comparison, Salesforce Field Service, with a score of 8.4, is reliable but has been noted to have occasional performance hiccups.
- Reviewers mention that Resco's user, role, and access management features score 9.0, providing robust security and customization options for different user roles. Salesforce Field Service, while offering similar features, scores slightly lower at 8.3, indicating that Resco may provide a more comprehensive solution in this aspect.
Pricing
Entry-Level Pricing
Resco – Mobility & Productivity
Professional
$35.00
1 User Per Month
Use Mobile Development Toolkit to build, deploy, and maintain customized mobile apps with full offline.
- Customization options (UI, branding, logic, data)
- Integrations (MS O365 services and 3rd party software)
- Data Storage (MS Dynamics365, MS dataverse, Salesforce)
Salesforce Field Service
Dispatcher
$165.00
1 User Per Month
Intelligent Dispatch Console built directly on CRM.
- Scheduling and Optimization
- Resource and Work Management
- Workflow Automation
Free Trial
Resco – Mobility & Productivity
Free Trial is available
Salesforce Field Service
No trial information availableRatings
Meets Requirements
8.7
45
8.6
347
Ease of Use
9.0
45
8.4
737
Ease of Setup
8.3
42
7.8
604
Ease of Admin
8.6
36
8.3
170
Quality of Support
9.0
43
8.6
337
Has the product been a good partner in doing business?
9.1
36
8.7
163
Product Direction (% positive)
9.5
43
9.0
340
Features by Category
Sales Force Automation
8.8
20
Not enough data
7.7
17
Not enough data
8.5
18
Not enough data
8.6
19
Not enough data
6.9
18
Not enough data
7.8
18
Not enough data
7.5
18
Not enough data
8.3
17
Not enough data
7.7
17
Not enough data
Marketing Automation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Support
7.3
18
Not enough data
7.0
18
Not enough data
7.7
18
Not enough data
6.8
17
Not enough data
6.9
16
Not enough data
Reporting & Analytics
7.8
18
Not enough data
7.5
17
Not enough data
5.7
16
Not enough data
Mobile & Social
6.0
17
Not enough data
5.5
17
Not enough data
8.5
18
Not enough data
Platform
9.2
21
Not enough data
8.4
20
Not enough data
9.0
21
Not enough data
8.2
20
Not enough data
8.4
21
Not enough data
8.2
18
Not enough data
8.7
20
Not enough data
8.3
21
Not enough data
Integration
8.5
17
Not enough data
7.9
18
Not enough data
7.5
17
Not enough data
Generative AI
5.4
16
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
9.0
7
Not enough data
6.9
7
Not enough data
8.8
7
Not enough data
Field Tools
7.8
6
Not enough data
8.3
7
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.8
7
Not enough data
8.6
7
Not enough data
Back Office Tools
8.6
7
Not enough data
8.6
7
Not enough data
6.7
6
Not enough data
Territory Mapping
6.3
13
Not enough data
5.4
12
Not enough data
6.0
12
Not enough data
Route Planning
7.8
13
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
Sales Performance Management
5.3
11
Not enough data
7.8
12
Not enough data
7.3
11
Not enough data
Presentation and Forms
7.0
11
Not enough data
7.8
10
Not enough data
7.3
11
Not enough data
Planning
8.3
12
Not enough data
7.4
11
Not enough data
7.5
12
Not enough data
7.4
11
Not enough data
Execution
7.4
13
Not enough data
7.8
13
Not enough data
8.3
14
Not enough data
8.2
13
Not enough data
7.5
12
Not enough data
Analytics
7.7
11
Not enough data
7.0
11
Not enough data
7.0
11
Not enough data
Generative AI
6.9
18
7.9
152
6.4
16
7.5
150
Before the Job
8.6
23
8.5
276
8.0
21
8.6
270
8.7
21
8.6
276
8.9
23
8.4
268
On the Job
8.6
20
Feature Not Available
8.1
21
8.5
273
7.5
20
Feature Not Available
7.4
21
8.5
274
8.2
19
8.4
226
After the Job
8.4
22
8.6
277
8.4
21
8.6
272
7.1
20
8.2
226
9.7
19
8.7
225
Agentic AI - Field Service Management
Not enough data
7.8
58
Not enough data
7.9
59
Not enough data
8.2
58
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Resco – Mobility & Productivity and Salesforce Field Service are categorized as Field Service Management
Unique Categories
Resco – Mobility & Productivity is categorized as Inspection Management, Field Sales, Mobile Forms Automation, CRM, and Knowledge Base
Salesforce Field Service has no unique categories
Reviews
Reviewers' Company Size
Resco – Mobility & Productivity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.2%
Manufacturing
6.5%
Food Production
6.5%
Facilities Services
6.5%
Public Safety
4.3%
Other
60.9%
Manufacturing
8.4%
Information Technology and Services
8.4%
Hospital & Health Care
4.9%
Telecommunications
4.5%
Consulting
4.4%
Other
69.4%
Alternatives
Discussions
What is Resco Mobile CRM used for?
1 Comment
Official Response from Resco – Mobility & Productivity
A bit longer answer — the solution is great for sales reps, field workers, service staff, managers, repairmen, account managers, etc. — basically all people...Read more
Resco – Mobility & Productivity has no more discussions with answers
What is Salesforce Field Service used for?
2 Comments
DJ
The best function of Salesforce Field Service Lightning is probably task assignment. This tool allows you to create and quickly track work assignments,...Read more
Salesforce Field Service has no more discussions with answers
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