# Repair-CRM vs Workiz Comparison - What are their main differences?

At a Glance

Star Rating

**Repair-CRM** [

5/5(10)

](https://www.g2.com/products/repair-crm/reviews#reviews)

**Workiz** [

4.5/5(240)

](https://www.g2.com/products/workiz/reviews#reviews)

Market Segments

**Repair-CRM**
Small-Business (90.0% of reviews)

**Workiz**
Small-Business (96.5% of reviews)

Pros & Cons

**Repair-CRM**
Not enough data

**Workiz**
[
Customer Support (21)
](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1186108&qs=pros-and-cons#reviews)[
Ease of Use (17)
](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1187919&qs=pros-and-cons#reviews)[
Customization Difficulties (10)
](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1991868&qs=pros-and-cons#reviews)[
Pricing Issues (8)
](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1187884&qs=pros-and-cons#reviews)

Entry-Level Pricing

**Repair-CRM**
 **$19.00** Per Month

**Workiz**
 **Contact Us** 5 Users Per Year

Summary

AI Generated Summary

AI-generated. Powered by real user reviews.

- **G2 reviewers report** that Workiz excels in integration capabilities, functioning as an all-in-one tool for invoicing, scheduling, payments, and CRM. This comprehensive approach promotes productivity and streamlines field service operations, making it a favorite among small businesses.
- **Users say** Repair-CRM shines in its ease of use for technicians on-site, allowing them to quickly create work orders and add photos directly to jobs. This feature minimizes paperwork and enhances efficiency, making it a practical choice for teams that prioritize mobile functionality.
- **Reviewers mention** that Workiz offers a highly intuitive interface, which is particularly beneficial for new users. The platform's real-time job scheduling and technician tracking features help teams stay organized and reduce missed appointments, contributing to a smoother workflow.
- **According to verified reviews** , Repair-CRM receives high marks for its ability to keep track of maintenance schedules and technician history. Users appreciate the straightforward process of managing daily tasks, which can be crucial for businesses that rely on regular maintenance services.
- **G2 reviewers highlight** that while Workiz has a solid overall rating, it faces challenges in specific areas like user support and setup ease compared to Repair-CRM, which boasts perfect scores in these categories. This difference may influence users who prioritize strong support and quick onboarding.
- **Users report** that Workiz's communication tools, integrated within the app, allow for seamless interaction and record-keeping for each job. This feature is particularly valued by teams that need to maintain clear communication and documentation throughout their service processes.

Pricing

Entry-Level Pricing

**Repair-CRM**

Repair-CRM

Starter Plan

$19.00

Per Month

All Field Service functions included for 1 user

- Scheduling & Dispatching Jobs
- Customer management with Asset tracking
- Inventory management

[Browse all 5 pricing plans](/products/repair-crm/pricing)

**Workiz**

Workiz

Standard

Contact Us

5 Users Per Year

The essential tools to grow and boost efficiency.

- Quickbooks Online
- Total of 5 Automations
- Custom fields

[Browse all 3 pricing plans](/products/workiz/pricing)

Free Trial

**Repair-CRM**

Repair-CRM

Free Trial is available

**Workiz**

Workiz

Free Trial is available

Ratings

Meets Requirements

10.0

9

8.7

169

Ease of Use

10.0

9

8.8

176

Ease of Setup

10.0

8

8.7

139

Ease of Admin

10.0

8

9.1

116

Quality of Support

10.0

9

8.7

167

Has the product been a good partner in doing business?

10.0

8

9.0

119

Product Direction (% positive)

10.0

9

9.1

148

Features by Category

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Online Appointment Scheduling[Hide 49 FeaturesShow 49 Features](javascript:void(0);)

Not enough data

Not enough data

Notifications

Confirmations & Reminders

Not enough data

Not enough data

Appointment Follow-Up

Not enough data

Not enough data

Scheduling Notifications

Not enough data

Not enough data

Recurring Appointments

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Group Scheduling

Not enough data

Not enough data

Settings

Time Zone Detection

Not enough data

Not enough data

Availability Settings

Not enough data

Not enough data

Blocked Time Settings

Not enough data

Not enough data

Personalization

Branding

Not enough data

Not enough data

Links

Not enough data

Not enough data

Integrations

Multi- Calendar Integration

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Payment Acceptance

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Communication

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

AI Text-to-Image

Not enough data

Not enough data

AI Text-to-Speech

Not enough data

Not enough data

AI Image-to-Text

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Online Appointment Scheduling

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Additional Functionality

Access Controls/Permissions

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Wait List Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Client Database

Not enough data

Not enough data

Online Booking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

API

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Field Service Management[Hide 118 FeaturesShow 118 Features](javascript:void(0);)

10.0

9

8.2

137

Generative AI

AI Text Summarization

Not enough data

7.8(won by default)

44

AI Image-to-Text

Not enough data

6.2(won by default)

24

Generative AI

Not enough data

Not enough data

Before the Job

Calendar

10.0(won by 1.5)

9

8.5

124

Dispatch

10.0(won by 1.1)

9

8.9

117

Roles

10.0(won by 1.3)

9

8.7

111

Booking

10.0(won by 1.6)

7

8.4

107

On the Job

Location

10.0(won by 1.7)

9

8.3

106

Employee Communication

10.0(won by 1.7)

6

8.3

115

Behavior Monitoring

10.0(won by 2.4)

8

7.6

76

Client Notifications

10.0(won by 1.3)

7

8.7

113

Field Sales

10.0(won by 1.8)

7

8.2

101

Alerts/Notifications

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Payment Collection in the Field

Not enough data

Not enough data

After the Job

Reports

10.0(won by 1.7)

9

8.3

111

Analytics

10.0(won by 1.7)

7

8.3

106

Billing & Invoicing

Not enough data

8.8(won by default)

117

CRM Integrations

Not enough data

8.1(won by default)

92

Accounting Integration

Not enough data

Not enough data

QuickBooks Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Agentic AI - Field Service Management

Autonomous Task Execution

Not enough data

8.9(won by default)

6

Natural Language Interaction

Not enough data

7.8(won by default)

6

Proactive Assistance

Not enough data

8.3(won by default)

6

Additional Functionality

Work Order Management

Not enough data

Not enough data

Checklists

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Parts Management

Not enough data

Not enough data

Service History

Not enough data

Not enough data

Residential Properties

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Dispatch Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Technician Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Preventive Maintenance

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Commercial Properties

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Facility Scheduling

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Inspection Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Predictive Maintenance

Not enough data

Not enough data

Routing

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Documentation Management

Not enough data

Not enough data

File Storage

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Personalization and Recommendation

Not enough data

Not enough data

Resource Allocation

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Online Time Clock

Not enough data

Not enough data

Workforce Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Productivity Analysis

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Price and Cost Calculations

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Equipment Tracking

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Driver ETA

Not enough data

Not enough data

Job Tracking

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Work Order Creation

Not enough data

Not enough data

Equipment Maintenance

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Recurring Appointments

Not enough data

Not enough data

Contractor Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Reviews

Reviewers' Company Size

[![Repair-CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_67e11d7db2b22fb1b4d377d41ea774fe/repair-crm.png "Repair-CRM")](https://www.g2.com/products/repair-crm/reviews)

Repair-CRM

Small-Business(50 or fewer emp.)

90.0%

Mid-Market(51-1000 emp.)

10.0%

Enterprise(\> 1000 emp.)

0%

[![Workiz](https://images.g2crowd.com/uploads/product/hd_favicon/7cac750fb8b86e8f0909f0a88e8af0b9/workiz.svg "Workiz")](https://www.g2.com/products/workiz/reviews)

Workiz

Small-Business(50 or fewer emp.)

96.5%

Mid-Market(51-1000 emp.)

3.1%

Enterprise(\> 1000 emp.)

0.4%

Small-Business

(50 or fewer emp.)

90.0%

96.5%

Mid-Market

(51-1000 emp.)

10.0%

3.1%

Enterprise

(\> 1000 emp.)

0%

0.4%

Reviewers' Industry

[![Repair-CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_67e11d7db2b22fb1b4d377d41ea774fe/repair-crm.png "Repair-CRM")](https://www.g2.com/products/repair-crm/reviews)
Repair-CRM

Retail

20.0%

Mechanical or Industrial Engineering

20.0%

Consumer Services

20.0%

Automotive

20.0%

Packaging and Containers

10.0%

Other

10.0%

[![Workiz](https://images.g2crowd.com/uploads/product/hd_favicon/7cac750fb8b86e8f0909f0a88e8af0b9/workiz.svg "Workiz")](https://www.g2.com/products/workiz/reviews)
Workiz

Construction

32.3%

Consumer Services

25.1%

Transportation/Trucking/Railroad

4.5%

Electrical/Electronic Manufacturing

4.5%

Facilities Services

4.0%

Other

29.6%

Alternatives

**Repair-CRM Alternatives**

 ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan")

[
ServiceTitan
](/products/servicetitan/reviews)

 ![Agentforce Field Service (formerly Salesforce Field Service)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-field-service-formerly-salesforce-field-service.svg "Agentforce Field Service (formerly Salesforce Field Service)")

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Agentforce Field Service...
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 ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber")

[
Jobber
](/products/jobber/reviews)

 ![FieldPulse](https://images.g2crowd.com/uploads/product/hd_favicon/2042d283ea3abd7febbaba3f4dbb300e/fieldpulse-fieldpulse.svg "FieldPulse")

[
FieldPulse
](/products/fieldpulse-fieldpulse/reviews)

**Workiz Alternatives**

 ![Housecall Pro](https://images.g2crowd.com/uploads/product/hd_favicon/ce6ead72f65b8b12db2c767501f610ed/housecall-pro.svg "Housecall Pro")

[
Housecall Pro
](/products/housecall-pro/reviews)

 ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber")

[
Jobber
](/products/jobber/reviews)

 ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan")

[
ServiceTitan
](/products/servicetitan/reviews)

 ![FieldPulse](https://images.g2crowd.com/uploads/product/hd_favicon/2042d283ea3abd7febbaba3f4dbb300e/fieldpulse-fieldpulse.svg "FieldPulse")

[
FieldPulse
](/products/fieldpulse-fieldpulse/reviews)

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