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Workiz

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224 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.5
Serving customers since
2015
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Workiz Reviews

Review Filters
Profile Name
Star Rating
181
30
1
4
8
Verified User in Construction
AC
Verified User in Construction
02/19/2026
Validated Reviewer
Verified Current User
Review source: Organic

I was unaware...

It was a good run but started to have issues with operational flows from appointment setting to making any changes or finalizing jobs. The mobile app was not very clear for techs in the field. I had high hopes but didn't work out.
Scott P.
SP
Scott P.
02/17/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great CRM for small to medium field service businesses

Workiz is a great CRM for field service industries that want to avoid a system that unnecessarily over-complicates things. I've tried a bunch of CRMs and have a background in information systems. Being an owner of a service business, Workiz is the best I've found. The phone integration is amazing and automatic text messages to both clients and team members that can be customized is a great feature. I love the simple user interface that allows me to turn features on and off. At the end of the day I need a CRM that makes my junk removal business more effecient without being cumbersome. Workiz does a great job of putting the data in front of me that I need to see when I need to see it. Also, amazing customer service and seems to be many new features on the horizon.
Tony F.
TF
Tony F.
02/10/2026
Validated Reviewer
Verified Current User
Review source: Organic

A Powerful All-in-One Platform That Simplifies Running a Service Business

Workiz integrates almost everything I need to run my business in one place. It functions as a CRM with built-in phone and text systems, so there’s no need to jump between platforms. The automations are the standout feature. Automatic text messages based on job status save a significant amount of time. The UI is mostly intuitive and easy to navigate. Online scheduling works well and integrates with Google, which is a big plus. The route planning map is solid and helps schedule jobs efficiently. Customer service has been good. They’re responsive when I report bugs and generally quick to resolve issues. Outages happen occasionally, but they’re infrequent and usually short. The platform is consistently updated with new features, which is a good sign. Overall, it handles nearly all of my business needs, which is why I still rate it five stars.

About

Contact

HQ Location:
San Diego, California

Social

@workizinc

What is Workiz?

The Workiz journey began with a couple of locksmith pros down in San Diego, California who surfed the waves by day and saved people who got locked out of their homes by night. The bigger their locksmith business grew, the more they realized how much time they were wasting on daily mundane tasks and that they needed a software system to help them out. In 015, after extensive research they found nothing that perfectly suited the needs of their business and out of sheer frustration they decided to take matters into their own hands and create their very own field service digital headquarters. Today, Workiz is one of the leading field service platforms with over 110,000 service pros who use and trust Workiz. We strive to help top field service professionals at the top of their game turn into business professionals who are increasing their revenue, and streamlining their operations. Our hope is that when we’re old and gray and ready to retire your business will be thriving and you will have the freedom to choose your next steps.

Details

Year Founded
2015
Website
workiz.com