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Compare Rasa and TARS

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At a Glance
Rasa
Rasa
Star Rating
(11)4.0 out of 5
Market Segments
Small-Business (72.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Browse all 3 pricing plans
TARS
TARS
Star Rating
(171)4.6 out of 5
Market Segments
Small-Business (57.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial 50 Conversations Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that TARS excels in ease of use with a score of 9.0, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, Rasa's ease of use score is lower at 7.2, which some reviewers mention can lead to a steeper learning curve.
  • Reviewers mention that TARS offers superior quality of support, scoring 9.6, which users appreciate for its responsiveness and helpfulness. Rasa, with a score of 8.3, has received feedback indicating that while support is adequate, it may not be as prompt or comprehensive as TARS.
  • G2 users highlight TARS' strong customization capabilities, particularly in its drag-and-drop interface and advanced customization options, scoring 8.8. Conversely, Rasa's customization features, while functional, do not receive the same level of praise, with users noting limitations in flexibility.
  • Users on G2 report that TARS shines in its live chat functionality, scoring 9.3, which is often highlighted as a key feature for engaging customers effectively. Rasa, while offering live chat, does not match this level of satisfaction, with users mentioning that its live chat features could be more intuitive.
  • Reviewers mention that TARS provides robust analytics tools, scoring 8.5, which help businesses track performance effectively. Rasa's analytics capabilities, while present, are noted to be less comprehensive, leading some users to feel they lack the insights needed for data-driven decisions.
  • Users say that TARS' proactive engagement features, such as drip sequences and contextual engagement, score highly at 9.3, making it a strong choice for businesses focused on customer interaction. Rasa, while offering similar features, does not receive the same level of acclaim, with users indicating that its proactive engagement tools could be improved.
Pricing
Entry-Level Pricing
Rasa
Developer Edition
Free
Browse all 3 pricing plans
TARS
Freemium
Free Trial
50 Conversations Per Month
Browse all 3 pricing plans
Free Trial
Rasa
Free Trial is available
TARS
Free Trial is available
Ratings
Meets Requirements
7.8
9
8.7
106
Ease of Use
7.2
9
9.0
108
Ease of Setup
Not enough data
9.0
72
Ease of Admin
Not enough data
9.1
71
Quality of Support
8.3
9
9.6
106
Has the product been a good partner in doing business?
Not enough data
9.4
72
Product Direction (% positive)
5.0
7
8.5
93
Features by Category
Conversational MarketingHide 21 FeaturesShow 21 Features
Not enough data
8.7
39
Messenger
Not enough data
Feature Not Available
Not enough data
7.9
14
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
8.6
19
|
Verified
Channels
Not enough data
8.8
11
|
Verified
Not enough data
9.0
22
|
Verified
Not enough data
8.9
9
|
Verified
Not enough data
Not enough data
Not enough data
8.9
6
|
Verified
Customers
Not enough data
9.1
13
|
Verified
Not enough data
8.8
13
Not enough data
8.7
21
|
Verified
Not enough data
8.9
23
|
Verified
Not enough data
8.5
21
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
46
Responses
Not enough data
8.7
31
Not enough data
9.0
29
Not enough data
8.7
24
Not enough data
9.0
25
Not enough data
Feature Not Available
Platform
Not enough data
9.3
15
Not enough data
9.3
27
Not enough data
8.8
25
Not enough data
8.5
24
Not enough data
8.3
16
Not enough data
8.9
18
Not enough data
8.6
29
Generative AI
Not enough data
8.5
8
Not enough data
8.8
8
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Generative AI
Not enough data
9.0
5
Not enough data
9.0
5
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rasa
Rasa
TARS
TARS
Rasa and TARS are categorized as Conversational Marketing and Bot Platforms
Unique Categories
Rasa
Rasa is categorized as Conversational Support
TARS
TARS is categorized as Chatbots
Reviews
Reviewers' Company Size
Rasa
Rasa
Small-Business(50 or fewer emp.)
72.7%
Mid-Market(51-1000 emp.)
9.1%
Enterprise(> 1000 emp.)
18.2%
TARS
TARS
Small-Business(50 or fewer emp.)
57.4%
Mid-Market(51-1000 emp.)
32.4%
Enterprise(> 1000 emp.)
10.1%
Reviewers' Industry
Rasa
Rasa
Computer Software
36.4%
Information Technology and Services
18.2%
Telecommunications
9.1%
Marketing and Advertising
9.1%
Graphic Design
9.1%
Other
18.2%
TARS
TARS
Marketing and Advertising
12.8%
Financial Services
11.5%
Health, Wellness and Fitness
7.4%
Internet
5.4%
Telecommunications
4.1%
Other
58.8%
Alternatives
Rasa
Rasa Alternatives
Botpress
Botpress
Add Botpress
Kore.AI
Kore.AI
Add Kore.AI
Drift
Drift
Add Drift
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
TARS
TARS Alternatives
Landbot
Landbot
Add Landbot
Chatfuel
Chatfuel
Add Chatfuel
Verloop.io
Verloop.io
Add Verloop.io
Drift
Drift
Add Drift
Discussions
Rasa
Rasa Discussions
Monty the Mongoose crying
Rasa has no discussions with answers
TARS
TARS Discussions
How to integrate TARs with CRM platform like Salesforce?
2 Comments
Vinit A.
VA
Hi Biplab, You can do this using our API Integration feature where you can make 3rd party API calls directly from the chatbot. Please refer to this help...Read more
How soon can we expect AI Bot from Tars?
1 Comment
MJ F.
MF
Depends on what scope of the AI. Right now it can be integrated with Dialogflow. You can also use this for NLP and Vision object identification using Google...Read more
What is TARS used for?
1 Comment
Nigel G.
NG
Chat Bot set up and good automation connectivity.Read more