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Compare OpenText Intelligent Capture and Softdocs 
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At a Glance
Market Segments
Small-Business (52.8% of reviews)
Mid-Market (73.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
OpenText Intelligent Capture
Star Rating
(57)4.2 out of 5
Market Segments
Small-Business (52.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpenText Intelligent CaptureSoftdocs
Star Rating
(24)4.7 out of 5
Market Segments
Mid-Market (73.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SoftdocsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OpenText Intelligent Capture excels in its custom fields feature, scoring a remarkable 9.5, allowing for extensive personalization in data capture. In contrast, Softdocs Etrieve, while still strong, received a lower score of 7.0 for file type support, indicating some limitations in the types of documents it can handle.
- Reviewers mention that Softdocs Etrieve shines in quality of support, achieving a stellar score of 9.8, which users appreciate for its responsiveness and helpfulness. OpenText Intelligent Capture, on the other hand, scored 7.8, suggesting that users may experience longer wait times or less effective support.
- G2 users highlight the superior search functionality of Softdocs Etrieve, with a score of 9.4, making it easier for users to locate documents quickly. OpenText Intelligent Capture scored lower at 7.7, which may lead to frustration for users needing to find specific files efficiently.
- Users on G2 report that OpenText Intelligent Capture has a robust document signing process, scoring 8.1, but Softdocs Etrieve outperforms it with a higher score of 9.4 for its sign-in process, indicating a more user-friendly experience for document signing.
- Reviewers mention that Softdocs Etrieve's mobile capability is rated at 9.3, making it a preferred choice for users who need to access documents on the go. In contrast, OpenText Intelligent Capture scored 7.5, suggesting it may not be as effective for mobile users.
- Users say that OpenText Intelligent Capture's performance and reliability score of 9.0 is commendable, but Softdocs Etrieve edges ahead with a higher score of 9.1, indicating a more stable and dependable platform for everyday use.
Pricing
Entry-Level Pricing
OpenText Intelligent Capture
No pricing availableSoftdocs
No pricing availableFree Trial
OpenText Intelligent Capture
No trial information availableSoftdocs
No trial information availableRatings
Meets Requirements
8.5
34
9.5
14
Ease of Use
8.2
34
9.0
15
Ease of Setup
8.3
20
8.5
10
Ease of Admin
8.0
19
9.1
9
Quality of Support
7.8
30
9.8
14
Has the product been a good partner in doing business?
8.4
18
9.8
9
Product Direction (% positive)
7.6
29
9.1
13
Features by Category
Signature Process
Not enough data
8.1
6
Not enough data
Feature Not Available
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
7.3
5
Not enough data
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
8.3
5
Edit
8.0
22
7.0
5
8.2
18
Not enough data
8.0
20
Not enough data
8.0
20
Not enough data
Logistics
8.2
22
9.7
5
8.0
19
9.3
5
8.2
19
Not enough data
8.2
18
8.6
6
7.7
20
9.4
6
Setup
Not enough data
9.2
6
Not enough data
9.1
9
Not enough data
8.9
6
Not enough data
9.2
8
Management
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
8.6
7
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
7.9
19
Not enough data
7.0
14
Not enough data
7.3
15
Not enough data
Document Processing
8.3
21
Not enough data
7.9
21
Not enough data
7.5
16
Not enough data
7.5
21
Not enough data
7.3
20
Not enough data
Platform Additional Functionality
7.3
16
Not enough data
7.9
20
Not enough data
7.1
17
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
Not enough data
9.5
7
Not enough data
9.2
6
Not enough data
9.3
5
Not enough data
9.4
6
Additional Functionality
Not enough data
9.2
6
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Feature Not Available
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
OpenText Intelligent Capture and Softdocs are categorized as Document Scanning
Unique Categories
OpenText Intelligent Capture is categorized as OCR and Intelligent Document Processing (IDP)
Softdocs is categorized as Online Form Builder, Enterprise Content Management (ECM), E-Signature, Document Management, and Workflow Management
Reviews
Reviewers' Company Size
OpenText Intelligent Capture
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Softdocs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.5%
Computer Software
15.1%
Financial Services
5.7%
Banking
5.7%
Pharmaceuticals
3.8%
Other
45.3%
Higher Education
69.6%
Education Management
26.1%
Primary/Secondary Education
4.3%
‐
‐
Other
0.0%
Alternatives
Discussions
What is OpenText intelligent capture?
2 Comments
AR
It is one of the best ocr reader which really helps organization to read data from scanned or from images..it has Omni page capabilities to extract dataRead more
What is OpenText capture Center?
1 Comment
RJ
OpenText Capture Center (OCC) is a feature-rich capture system that provides robust document classification and data extraction. OCC has both the flexibility...Read more
OpenText Intelligent Capture has no more discussions with answers
Softdocs has no discussions with answers
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