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Compare Miva and Retail Pro 
At a Glance
Market Segments
Small-Business (85.4% of reviews)
Mid-Market (46.2% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Miva
Star Rating
(190)4.4 out of 5
Market Segments
Small-Business (85.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about MivaRetail Pro
Star Rating
(32)3.8 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Retail ProMiva vs Retail Pro
When assessing the two solutions, reviewers found Miva easier to use. However, reviewers preferred the ease of set up for Retail Pro along with administration. Reviewers agreed that both vendors make it equally easy to do business overall.
- Reviewers felt that Miva meets the needs of their business better than Retail Pro.
- When comparing quality of ongoing product support, reviewers felt that Miva is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Miva over Retail Pro.
Pricing
Entry-Level Pricing
Miva
Pricing
Contact Us
With Miva’s hybrid SaaS system, overhead costs are less than Open Source / On-Premise competitors and Time to Go Live is faster. You’ll get a return on your investment faster, too. Miva came out on top in The Spring 2018 G2 Crowd Results Survey, with an Estimated ROI of 7.3 months compared to an average of 11.1 months. Best of all, Miva’s system will scale seamlessly as your business grows.
- B2B, B2C, or B2B / B2C: Expand sales channels with customer group logins
- Personalized Shopping: Add configurators, visualizers, kits and more
- Product Discovery: Enhanced search capabilities including ‘Make, Model, Year’ lookup
Retail Pro
No pricing availableFree Trial
Miva
No trial information availableRetail Pro
No trial information availableRatings
Meets Requirements
8.8
168
8.3
23
Ease of Use
8.2
168
7.9
24
Ease of Setup
7.9
123
8.3
7
Ease of Admin
8.6
128
8.8
7
Quality of Support
9.1
168
7.8
23
Has the product been a good partner in doing business?
8.9
127
8.9
6
Product Direction (% positive)
8.2
168
6.4
23
Features by Category
POS
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Headless Commerce
7.8
6
Not enough data
8.3
9
Not enough data
8.5
11
Not enough data
9.1
11
Not enough data
8.2
11
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
8.3
131
Not enough data
8.5
135
Not enough data
8.1
120
Not enough data
8.4
126
Not enough data
7.1
95
Not enough data
6.9
91
Not enough data
8.1
124
Not enough data
Product Catalog
9.0
139
Not enough data
8.8
133
Not enough data
8.1
134
Not enough data
8.3
68
Not enough data
Order Process
8.6
141
Not enough data
8.7
136
Not enough data
8.8
128
Not enough data
9.2
135
Not enough data
8.8
125
Not enough data
8.4
94
Not enough data
8.1
86
Not enough data
7.8
56
Not enough data
Multi-Channel Support
8.5
88
Not enough data
8.5
116
Not enough data
7.7
76
Not enough data
8.4
97
Not enough data
7.6
50
Not enough data
8.0
66
Not enough data
7.8
68
Not enough data
Platform
8.4
96
Not enough data
8.8
132
Not enough data
8.5
121
Not enough data
8.8
130
Not enough data
7.5
117
Not enough data
9.2
137
Not enough data
8.2
16
Not enough data
9.0
130
Not enough data
8.4
103
Not enough data
7.5
68
Not enough data
8.8
123
Not enough data
9.4
137
Not enough data
Payment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checkout
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Help and support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Miva and Retail Pro share no categories
Unique Categories
Miva is categorized as E-Commerce Platforms
Retail Pro is categorized as Retail Management Software and Retail POS
Reviews
Reviewers' Company Size
Miva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Retail Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
16.2%
Wholesale
7.3%
Automotive
7.3%
Internet
6.1%
Marketing and Advertising
3.9%
Other
59.2%
Retail
48.1%
Apparel & Fashion
22.2%
Design
7.4%
Sports
3.7%
Sporting Goods
3.7%
Other
14.8%
Alternatives
Discussions
Is my store secure?
2 Comments
JK
Should be as long as you have https:// set up for all of your pages and files. Read more
Is support included in every plan?
2 Comments
JK
There is basic support level I believe everyone gets, but we have a separate contract for dedicated hours each month for their pro services team.Read more
What if I go over my allotted bandwidth or space?
2 Comments
Official Response from Miva
If you go over your allotted space, we do have minor overage charges of $2 per GB of transfer, and $2 per 100MB of storage.Read more
What kind of businesses is Retail Pro software designed for?
1 Comment
KH
Retail pro is designed for retail stores.Read more
Retail Pro has no more discussions with answers
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