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Compare Miro and Smaply 
Featured Products
At a Glance
Market Segments
Small-Business (42.8% of reviews)
Mid-Market (53.3% of reviews)
Entry-Level Pricing
Free Trial Per Month
€0.00 1 user Per Year
Miro
Star Rating
(12,440)4.7 out of 5
Market Segments
Small-Business (42.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 4 pricing plansSmaply
Star Rating
(15)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
€0.00 1 user Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Miro excels in user experience, with many praising its intuitive interface and collaborative features. Users highlight how easy it is to visualize and share ideas, stating, "I like that multiple users can work and create at once," which enhances teamwork and brainstorming sessions.
- According to verified reviews, Smaply is recognized for its straightforward learning curve, making it a solid choice for those new to journey mapping. Users mention that it "has all the functionalities you would expect a journey mapping tool to have," which can be particularly beneficial for beginners.
- Reviewers mention that Miro's implementation process is quick and efficient, with many users appreciating the seamless onboarding experience. One user noted, "It makes it easier for other teams to understand my brainstorming and vision," showcasing how Miro facilitates cross-team collaboration right from the start.
- Users say that Smaply provides excellent support, with a high quality of assistance noted in reviews. One user emphasized that Smaply is "a true enabler of our business in customer-management-servicing," indicating that the support team plays a crucial role in helping users maximize the tool's potential.
- G2 reviewers highlight Miro's extensive template library, which allows users to quickly get started on projects. This feature is particularly appreciated by graphic designers and project managers who benefit from the variety of options available to streamline their processes.
- According to recent feedback, while Miro has a higher overall satisfaction score, Smaply's focus on specific functionalities for journey mapping is noted as a strength. Users appreciate the detailed examples and organized content provided in Smaply's resources, which help them effectively build their customer journey maps.
Pricing
Entry-Level Pricing
Miro
Free
Free Trial
Per Month
Discover what Miro can do for you and your team. Always free
- Try Miro AI — 10 credits/month per team
- Start faster and enhance productivity with 5,000+ Miro and community-made templates
- Seamlessly integrate your workflows with 160+ apps, including Zoom, Slack, Google Drive, and Sketch
Smaply
Free
€0.00
1 user Per Year
Simple journey maps for quick results.
- 1 personal workspace
- 10 maps
- 10 personas
Free Trial
Miro
Free Trial is available
Smaply
Free Trial is available
Ratings
Meets Requirements
9.0
9,557
9.8
9
Ease of Use
9.0
9,686
9.5
10
Ease of Setup
9.0
6,065
Not enough data
Ease of Admin
8.6
2,432
Not enough data
Quality of Support
8.7
5,476
9.8
9
Has the product been a good partner in doing business?
9.0
2,173
Not enough data
Product Direction (% positive)
9.2
9,199
10.0
9
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
6.5
2083
Not enough data
Execution
9.4
2444
Not enough data
8.3
2337
Not enough data
7.7
2254
Not enough data
Roadmapping
9.0
2355
Not enough data
8.4
2276
Not enough data
Logistics
7.3
33
Not enough data
7.2
29
Not enough data
7.6
31
Not enough data
7.5
27
Not enough data
6.7
27
Not enough data
Editing & Design
9.1
41
Not enough data
8.7
31
Not enough data
8.9
36
Not enough data
8.8
32
Not enough data
9.1
32
Not enough data
Agentic AI - Org Chart
6.9
21
Not enough data
6.9
22
Not enough data
Design Tools
8.3
6231
Not enough data
8.5
6238
Not enough data
9.0
6327
Not enough data
8.6
6397
Not enough data
9.1
6455
Not enough data
Communication Tools
8.4
5666
Not enough data
8.9
6286
Not enough data
Integrations
6.8
4368
Not enough data
8.3
5845
Not enough data
Software Offering
9.0
6201
Not enough data
8.0
5346
Not enough data
6.9
4948
Not enough data
Agentic AI - Collaborative Whiteboard
6.1
1284
Not enough data
6.3
1276
Not enough data
6.2
1266
Not enough data
Collaboration Tools
9.4
4569
Not enough data
8.2
3897
Not enough data
9.0
4426
Not enough data
Visual Tools
8.5
4365
Not enough data
8.9
4402
Not enough data
8.1
3968
Not enough data
Mind Map Availability
8.3
4053
Not enough data
7.8
3432
Not enough data
7.3
3560
Not enough data
8.6
4046
Not enough data
Agentic AI - Mind Mapping
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.5
2048
9.2
8
7.9
1998
9.0
8
9.0
2065
9.4
8
8.3
1929
9.4
8
Feature Not Available
Not enough data
Agentic AI - Customer Journey Mapping
Feature Not Available
Not enough data
Collaboration
8.0
4523
Not enough data
7.9
4638
Not enough data
8.6
5475
Not enough data
8.5
4890
Not enough data
Hardware
Feature Not Available
Not enough data
8.6
4800
Not enough data
Security
8.3
5121
Not enough data
8.6
4748
Not enough data
Agentic AI - Visual Collaboration Platforms
6.1
1774
Not enough data
6.3
1775
Not enough data
Platform Basics
8.1
430
Not enough data
8.2
416
Not enough data
7.9
424
Not enough data
8.2
429
Not enough data
Platform Additional Functionality
8.0
410
Not enough data
Feature Not Available
Not enough data
7.4
406
Not enough data
7.9
407
Not enough data
Agentic AI - Prototyping
6.1
318
Not enough data
6.5
318
Not enough data
Feature Not Available
Not enough data
6.3
314
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.2
1164
Not enough data
8.4
1189
Not enough data
8.1
1157
Not enough data
8.2
1161
Not enough data
8.2
1172
Not enough data
Platform Additional Functionality
7.9
1144
Not enough data
8.3
1140
Not enough data
8.1
1165
Not enough data
Communication
6.8
1755
Not enough data
6.9
1758
Not enough data
7.7
1767
Not enough data
Planning
7.3
1728
Not enough data
7.6
1757
Not enough data
7.6
1747
Not enough data
8.0
1760
Not enough data
Feature Not Available
Not enough data
Workflow Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Miro and Smaply are categorized as Customer Journey Mapping
Unique Categories
Smaply has no unique categories
Reviews
Reviewers' Company Size
Miro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smaply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.7%
Information Technology and Services
12.7%
Design
5.9%
Marketing and Advertising
4.7%
Financial Services
4.1%
Other
59.9%
Information Technology and Services
20.0%
Financial Services
13.3%
Banking
13.3%
Consulting
6.7%
Telecommunications
6.7%
Other
40.0%
Alternatives
Discussions
What is Miro good for?
39 Comments
EN
Idea generation (brainstorming). Idea visualisation (emphasis on "show" rather than "tell"). Idea communication (share with team & other stakeholders). Idea...Read more
Is Miro a software?
5 Comments
VK
Yes, Miro is a software used for online collaboration, brainstorming, and project planning.Read more
Smaply has no discussions with answers
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