Compare Miro and Smaply 
Featured Products
At a Glance
Market Segments
Small-Business (42.8% of reviews)
Mid-Market (53.3% of reviews)
Entry-Level Pricing
Free Trial Per Month
€0.00 1 user Per Year
Miro
Star Rating
(12,791)4.6 out of 5
Market Segments
Small-Business (42.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 4 pricing plansSmaply
Star Rating
(15)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
€0.00 1 user Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Miro excels in user experience, particularly for team collaboration. Users appreciate its ability to create multiple boards for different purposes and the availability of templates that help kickstart projects, making it a favorite for brainstorming and workflow outlining.
- Users say Smaply is intuitive and easy to learn, especially for those new to journey mapping. Reviewers highlight its straightforward functionalities, which make it a solid choice for beginners looking to build their first maps without a steep learning curve.
- According to verified reviews, Miro's implementation process is praised for its quick setup and user-friendly interface. Recent users have noted that it significantly reduces the hassle of traditional documentation methods, allowing for seamless sharing and viewing of ideas.
- Reviewers mention that while Smaply is effective for customer journey mapping, it has a smaller user base and fewer recent reviews, which may limit the breadth of community support and shared resources compared to Miro's extensive user community.
- G2 reviewers highlight Miro's strong support quality, with users noting that the platform has been a reliable partner in their business processes. This contrasts with Smaply, where users have expressed a need for more robust support options as they scale their customer management efforts.
- Users report that Miro's flexibility and collaborative features are key advantages, especially for teams working on diverse projects. In contrast, while Smaply offers solid functionality, it may not match Miro's versatility in accommodating various workflows and team dynamics.
Pricing
Entry-Level Pricing
Miro
Free
Free Trial
Per Month
Discover what Miro can do for you and your team. Always free
- Try Miro AI — 10 credits/month per team
- Start faster and enhance productivity with 5,000+ Miro and community-made templates
- Seamlessly integrate your workflows with 160+ apps, including Zoom, Slack, Google Drive, and Sketch
Smaply
Free
€0.00
1 user Per Year
Simple journey maps for quick results.
- 1 personal workspace
- 10 maps
- 10 personas
Free Trial
Miro
Free Trial is available
Smaply
Free Trial is available
Ratings
Meets Requirements
9.0
9,725
9.8
9
Ease of Use
9.0
9,861
9.5
10
Ease of Setup
9.0
6,224
Not enough data
Ease of Admin
8.6
2,442
Not enough data
Quality of Support
8.7
5,583
9.8
9
Has the product been a good partner in doing business?
9.0
2,182
Not enough data
Product Direction (% positive)
9.2
9,360
10.0
9
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
6.4
2078
Not enough data
Execution
9.4
2457
Not enough data
8.3
2344
Not enough data
7.7
2254
Not enough data
Roadmapping
9.0
2362
Not enough data
8.4
2278
Not enough data
Logistics
7.4
35
Not enough data
7.4
31
Not enough data
7.7
33
Not enough data
7.6
29
Not enough data
6.7
28
Not enough data
Editing & Design
9.1
45
Not enough data
8.7
32
Not enough data
9.0
40
Not enough data
8.8
35
Not enough data
9.1
32
Not enough data
Agentic AI - Org Chart
7.2
23
Not enough data
6.9
22
Not enough data
Design Tools
8.3
6260
Not enough data
8.5
6251
Not enough data
9.0
6364
Not enough data
8.6
6424
Not enough data
9.1
6487
Not enough data
Communication Tools
8.4
5677
Not enough data
8.9
6312
Not enough data
Integrations
6.8
4364
Not enough data
8.3
5876
Not enough data
Software Offering
9.0
6221
Not enough data
8.0
5354
Not enough data
6.9
4950
Not enough data
Agentic AI - Collaborative Whiteboard
6.1
1281
Not enough data
6.3
1272
Not enough data
6.2
1264
Not enough data
Collaboration Tools
9.4
4584
Not enough data
8.2
3900
Not enough data
9.0
4431
Not enough data
Visual Tools
8.5
4365
Not enough data
8.9
4406
Not enough data
8.1
3969
Not enough data
Mind Map Availability
8.3
4052
Not enough data
7.8
3428
Not enough data
7.3
3560
Not enough data
8.6
4045
Not enough data
Agentic AI - Mind Mapping
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.5
2052
9.2
8
7.9
1997
9.0
8
9.0
2075
9.4
8
8.3
1927
9.4
8
Feature Not Available
Not enough data
Agentic AI - Customer Journey Mapping
Feature Not Available
Not enough data
Collaboration
8.0
4542
Not enough data
7.9
4651
Not enough data
8.6
5534
Not enough data
8.5
4893
Not enough data
Hardware
Feature Not Available
Not enough data
8.6
4797
Not enough data
Security
8.3
5129
Not enough data
8.6
4754
Not enough data
Agentic AI - Visual Collaboration Platforms
6.1
1772
Not enough data
6.3
1779
Not enough data
Platform Basics
8.1
429
Not enough data
8.2
414
Not enough data
7.9
422
Not enough data
8.2
431
Not enough data
Platform Additional Functionality
8.0
408
Not enough data
Feature Not Available
Not enough data
7.4
403
Not enough data
7.9
404
Not enough data
Agentic AI - Prototyping
6.1
316
Not enough data
6.5
317
Not enough data
Feature Not Available
Not enough data
6.2
311
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.2
1160
Not enough data
8.4
1187
Not enough data
8.1
1154
Not enough data
8.2
1158
Not enough data
8.2
1171
Not enough data
Platform Additional Functionality
7.9
1140
Not enough data
8.2
1135
Not enough data
8.1
1161
Not enough data
Communication
6.8
1749
Not enough data
6.9
1752
Not enough data
7.7
1763
Not enough data
Planning
7.3
1722
Not enough data
7.6
1755
Not enough data
7.6
1747
Not enough data
8.0
1755
Not enough data
Feature Not Available
Not enough data
Workflow Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Miro and Smaply are categorized as Customer Journey Mapping
Unique Categories
Smaply has no unique categories
Reviews
Reviewers' Company Size
Miro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smaply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.8%
Information Technology and Services
12.7%
Design
5.9%
Marketing and Advertising
4.6%
Financial Services
4.1%
Other
59.9%
Information Technology and Services
20.0%
Financial Services
13.3%
Banking
13.3%
Consulting
6.7%
Telecommunications
6.7%
Other
40.0%
Alternatives
Discussions
What is Miro good for?
39 Comments
AD
Any work in progress for sure, where is beneficial to have multiple parties collaborate and have visibility into materials that are shared (rather than...Read more
What is Miro Tool?
11 Comments
PU
A collaborative web based application that provides quality tools, templates and is flexible enough to be modified to suit individual team needsRead more
Is Miro a software?
5 Comments
MC
Yes, but it is more than that. Miro is a platform and a tool to engage and support all types of projects and teams!Read more
Smaply has no discussions with answers
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