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Compare Miro and Smaply 
Featured Products
At a Glance
Market Segments
Small-Business (42.7% of reviews)
Mid-Market (53.3% of reviews)
Entry-Level Pricing
Free Trial Per Month
€0.00 1 user Per Year
Miro
Star Rating
(12,186)4.7 out of 5
Market Segments
Small-Business (42.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 4 pricing plansSmaply
Star Rating
(15)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
€0.00 1 user Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Miro excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Smaply. Users appreciate its intuitive interface, with one reviewer highlighting the ease of using stickies and connecting them with arrows, which streamlines their workflow by converting ideas into Jira tickets.
- Users say Miro's collaborative features are a standout, making it ideal for team projects. Recent feedback emphasizes the platform's ability to synchronize work seamlessly, allowing teams to drop ideas and collaborate live during sessions, which enhances productivity and organization.
- Reviewers mention that Smaply is easy to learn and intuitive, making it a good choice for those new to journey mapping. Users have noted that it meets their needs effectively, especially for first-time map builders, which can be a significant advantage for smaller teams or individuals just starting out.
- According to verified reviews, Miro's implementation process is praised for its quick onboarding, with users finding it straightforward to set up and start using. This contrasts with Smaply, which, while also user-friendly, has fewer recent reviews to gauge its current setup experience.
- G2 reviewers highlight that Miro offers a wealth of templates and features that enhance usability, although some users feel that the exporting capabilities could be improved. In contrast, Smaply receives positive feedback for its exporting features, indicating a strength in this area that Miro could work on.
- Users report that while Miro has a larger market presence and a broader user base, Smaply's focused approach on customer journey mapping allows it to cater effectively to mid-market needs. This specialization can be beneficial for businesses looking for tailored solutions, even if it lacks the extensive community support that Miro enjoys.
Pricing
Entry-Level Pricing
Miro
Free
Free Trial
Per Month
Discover what Miro can do for you and your team. Always free
- Try Miro AI — 10 credits/month per team
- Start faster and enhance productivity with 5,000+ Miro and community-made templates
- Seamlessly integrate your workflows with 160+ apps, including Zoom, Slack, Google Drive, and Sketch
Smaply
Free
€0.00
1 user Per Year
Simple journey maps for quick results.
- 1 personal workspace
- 10 maps
- 10 personas
Free Trial
Miro
Free Trial is available
Smaply
Free Trial is available
Ratings
Meets Requirements
9.0
9,447
9.8
9
Ease of Use
9.0
9,572
9.5
10
Ease of Setup
9.0
5,951
Not enough data
Ease of Admin
8.6
2,418
Not enough data
Quality of Support
8.7
5,399
9.8
9
Has the product been a good partner in doing business?
9.0
2,161
Not enough data
Product Direction (% positive)
9.2
9,096
10.0
9
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
6.4
2082
Not enough data
Execution
9.4
2420
Not enough data
8.3
2324
Not enough data
7.6
2248
Not enough data
Roadmapping
9.0
2339
Not enough data
8.4
2272
Not enough data
Logistics
7.2
32
Not enough data
7.0
27
Not enough data
7.4
29
Not enough data
7.4
26
Not enough data
6.7
27
Not enough data
Editing & Design
9.0
37
Not enough data
8.6
30
Not enough data
8.9
34
Not enough data
8.7
31
Not enough data
9.1
30
Not enough data
Agentic AI - Org Chart
6.7
20
Not enough data
6.9
22
Not enough data
Design Tools
8.3
6216
Not enough data
8.5
6231
Not enough data
9.0
6304
Not enough data
8.5
6373
Not enough data
9.1
6435
Not enough data
Communication Tools
8.4
5659
Not enough data
8.9
6264
Not enough data
Integrations
6.8
4367
Not enough data
8.3
5825
Not enough data
Software Offering
8.9
6185
Not enough data
8.0
5333
Not enough data
6.9
4943
Not enough data
Agentic AI - Collaborative Whiteboard
6.1
1285
Not enough data
6.3
1275
Not enough data
6.2
1268
Not enough data
Collaboration Tools
9.4
4554
Not enough data
8.1
3893
Not enough data
9.0
4417
Not enough data
Visual Tools
8.5
4362
Not enough data
8.8
4394
Not enough data
8.1
3966
Not enough data
Mind Map Availability
8.3
4050
Not enough data
7.8
3432
Not enough data
7.3
3560
Not enough data
8.6
4041
Not enough data
Agentic AI - Mind Mapping
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.5
2039
9.2
8
7.9
1993
9.0
8
9.0
2049
9.4
8
8.3
1927
9.4
8
Feature Not Available
Not enough data
Agentic AI - Customer Journey Mapping
Feature Not Available
Not enough data
Collaboration
8.0
4510
Not enough data
7.9
4628
Not enough data
8.6
5441
Not enough data
8.5
4877
Not enough data
Hardware
Feature Not Available
Not enough data
8.6
4800
Not enough data
Security
8.3
5114
Not enough data
8.6
4738
Not enough data
Agentic AI - Visual Collaboration Platforms
6.1
1772
Not enough data
6.3
1773
Not enough data
Platform Basics
8.1
430
Not enough data
8.2
417
Not enough data
7.9
424
Not enough data
8.2
427
Not enough data
Platform Additional Functionality
8.0
412
Not enough data
Feature Not Available
Not enough data
7.4
405
Not enough data
7.9
408
Not enough data
Agentic AI - Prototyping
6.1
320
Not enough data
6.5
320
Not enough data
Feature Not Available
Not enough data
6.3
316
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.2
1162
Not enough data
8.4
1185
Not enough data
8.1
1152
Not enough data
8.2
1160
Not enough data
8.2
1168
Not enough data
Platform Additional Functionality
7.9
1142
Not enough data
8.2
1137
Not enough data
8.1
1163
Not enough data
Communication
6.8
1754
Not enough data
6.9
1758
Not enough data
7.7
1764
Not enough data
Planning
7.3
1729
Not enough data
7.6
1757
Not enough data
7.6
1746
Not enough data
8.0
1758
Not enough data
Feature Not Available
Not enough data
Workflow Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Miro and Smaply are categorized as Customer Journey Mapping
Unique Categories
Smaply has no unique categories
Reviews
Reviewers' Company Size
Miro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smaply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.7%
Information Technology and Services
12.6%
Design
5.9%
Marketing and Advertising
4.7%
Financial Services
4.1%
Other
60.0%
Information Technology and Services
20.0%
Financial Services
13.3%
Banking
13.3%
Consulting
6.7%
Telecommunications
6.7%
Other
40.0%
Alternatives
Discussions
What is Miro good for?
39 Comments
EN
Idea generation (brainstorming). Idea visualisation (emphasis on "show" rather than "tell"). Idea communication (share with team & other stakeholders). Idea...Read more
Is Miro a software?
5 Comments
VK
Yes, Miro is a software used for online collaboration, brainstorming, and project planning.Read more
Smaply has no discussions with answers
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