Link copied to clipboard # Microsoft Teams vs Symphony Comparison - What are their main differences? Share [ Export ](/compare/microsoft-teams/symphony-symphony/export.csv) Microsoft TeamsSymphony[+ Add Product](#) Pricing **Microsoft Teams** **$4.80** 1 User Per Month · Teams Essentials **Symphony** No pricing available **Pricing Insights** from reviews Perceived Cost **Microsoft Teams** $$$$$ **Symphony** $$$$$ Average Discount **Microsoft Teams** 11% **Symphony** Not enough reviews yet Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Microsoft Teams** 6 months Based on 100 responses **Symphony** 6 months Based on 100 responses Return on Investment **Microsoft Teams** 6 months Based on 100 responses **Symphony** 6 months Based on 100 responses **Pros & Cons** from reviews **Microsoft Teams** Ease of Use (969) Team Collaboration (896) Slow Loading (418) Performance Issues (299) **Symphony** Ease of Use (8) Communication (5) Missing Features (5) Expensive (3) Integrations **Microsoft Teams** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image") 8x8 Work ](https://www.g2.com/products/8x8-work/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a2eae3b0cac5adb17faeb1bb38c0e821/absentify.png "Product Avatar Image") absentify ](https://www.g2.com/products/absentify/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aa32fa23598dc6c153bb17435c1c1d13/activedirectory-domain-controller-for-windows-2016.png "Product Avatar Image") ActiveDirectory Domain... ](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2d135d7a5affcbdc7f1afa698558c46a/adfs-server-windows-2019.jpg "Product Avatar Image") ADFS Server Windows 2019 ](https://www.g2.com/products/adfs-server-windows-2019/reviews)[ View all ](https://www.g2.com/products/microsoft-teams/integrations) **Symphony** Not enough data Screenshots **Microsoft Teams** No screenshot available **Symphony** ![Symphony screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1406945/Symphony-Messaging-Mobile-_-Desktop.png) **Ratings** from reviews Meets Requirements **Microsoft Teams** **9.0** /10 Based on 14,452 responses **Symphony** **8.6** /10 Based on 31 responses Ease of Use **Microsoft Teams** **8.9** /10 Based on 14,723 responses **Symphony** **8.7** /10 Based on 31 responses Ease of Setup **Microsoft Teams** **9.1** /10 Based on 5,063 responses **Symphony** **9.2** /10 Based on 12 responses Ease of Admin **Microsoft Teams** **8.7** /10 Based on 2,911 responses **Symphony** **9.3** /10 Based on 7 responses Quality of Support **Microsoft Teams** **8.6** /10 Based on 11,675 responses **Symphony** **9.0** /10 Based on 27 responses Has the product been a good partner in doing business? **Microsoft Teams** **8.9** /10 Based on 2,931 responses **Symphony** **9.3** /10 Based on 7 responses Product Direction (% positive) **Microsoft Teams** **8.6** /10 Based on 13,703 responses **Symphony** **9.1** /10 Based on 26 responses **Features** ratings from reviews Business Instant Messaging **9.0** /10 Based on 10,723 responses **8.1** /10 Based on 21 responses Video Conferencing **9.2** /10 Based on 10,820 responses Not enough data AI Note-Taking Software **8.6** /10 Based on 233 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 22.1% Mid-Market(51-1000 emp.) 38.5% Enterprise(\> 1000 emp.) 39.5% Small-Business(50 or fewer emp.) 22.1% Mid-Market(51-1000 emp.) 38.5% Enterprise(\> 1000 emp.) 39.5% Small-Business(50 or fewer emp.) 9.5% Mid-Market(51-1000 emp.) 16.7% Enterprise(\> 1000 emp.) 73.8% Small-Business(50 or fewer emp.) 9.5% Mid-Market(51-1000 emp.) 16.7% Enterprise(\> 1000 emp.) 73.8% **Reviewers' Industry** [![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")](https://www.g2.com/products/microsoft-teams/reviews) Microsoft Teams Information Technology and Services 17.2% Computer Software 9.3% Financial Services 3.7% Education Management 3.5% Marketing and Advertising 3.4% Other 62.9% [![Symphony](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_66d30ff540ea83fb104eb2555e452997/symphony-symphony.png "Symphony")](https://www.g2.com/products/symphony-symphony/reviews) Symphony Financial Services 40.5% Banking 11.9% Information Technology and Services 9.5% Investment Banking 7.1% Oil & Energy 4.8% Other 26.2% Alternatives **Microsoft Teams Alternatives** ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace") [ Zoom Workplace ](/products/zoom-workplace/reviews) ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace") [ Google Workspace ](/products/google-workspace/reviews) ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack") [ Slack ](/products/slack/reviews) ![Webex Suite](https://images.g2crowd.com/uploads/product/hd_favicon/b21d1d733c9723212518f8d4ef8f7f28/cisco-webex-suite.svg "Webex Suite") [ Webex Suite ](/products/cisco-webex-suite/reviews) **Symphony Alternatives** ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack") [ Slack ](/products/slack/reviews) ![Webex Suite](https://images.g2crowd.com/uploads/product/hd_favicon/b21d1d733c9723212518f8d4ef8f7f28/cisco-webex-suite.svg "Webex Suite") [ Webex Suite ](/products/cisco-webex-suite/reviews) ![Mattermost](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6111157b6ded2030827134a6a2ab74b5/mattermost.png "Mattermost") [ Mattermost ](/products/mattermost/reviews) ![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat") [ Rocket.Chat ](/products/rocket-chat/reviews) ## Microsoft Teams vs Symphony FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Symphony vs Microsoft Teams? Microsoft Teams stands out for its higher G2 rating, broader reviewer base, and stronger reviewer-cited collaboration strengths, while Symphony is noted for its high-quality support and secure communication features. | | [Symphony](https://www.g2.com/products/symphony-symphony/reviews) | [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.2/5 (45 reviews) | 4.4/5 (19,265 reviews) | | Ease of Setup score | 9.2 | 9.1 | | Quality of Support score | 9.0 | 8.6 | | Top Reviewer-Cited Strength | Customer Support (4 all-time mentions) | Team Collaboration (896 all-time mentions) | ### How do the pricing models of Symphony and Microsoft Teams compare? Symphony and Microsoft Teams are rated at parity for value, with both products receiving positive value sentiment in recent reviews. - **Symphony:** Recent reviewers describe Symphony as a robust, secure messaging platform, but several note its high cost as a trade-off for its advanced features and security. - **Microsoft Teams:** Reviewers highlight Microsoft Teams as offering strong value, especially for organizations already using Microsoft 365, with several noting its pricing as favorable compared to other collaboration tools. ### What are the best alternatives to Symphony and Microsoft Teams? The top three alternatives to Symphony and Microsoft Teams are Zoom Workplace, Slack, and Google Workspace. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Symphony](https://www.g2.com/products/symphony-symphony/reviews) | 4.2/5 (45 reviews) | — | Described as expensive in recent reviews | Customer Support | | [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | 4.4/5 (19,265 reviews) | — | Reviewers highlight favorable pricing, especially for Microsoft 365 users | Team Collaboration | | [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | 4.5/5 (56,560 reviews) | Small-Business | — | Video Conferencing | | [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5 (39,278 reviews) | Mid-Market | — | Workflow Automation | | [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5 (48,171 reviews) | Small-Business | — | Productivity Suite Integration | ### Which Other Finance & Admin. features should I prioritize when comparing Symphony and Microsoft Teams? Buyers comparing Symphony and Microsoft Teams should prioritize Chat, Integrations, Security, Collaboration, and Ease of Use. - **Chat:** Symphony (3 all-time mentions for Communication), Microsoft Teams (896 all-time mentions for Team Collaboration, 845 for Ease of Use, 286 for Video Calls) - **Integrations:** Symphony (Jira integration mentioned), Microsoft Teams (Skype: 2,199 all-time mentions; Microsoft 365: 489; Jira: 90) - **Security:** Symphony (2 all-time mentions), Microsoft Teams (recent reviews highlight secure document sharing and privacy features) - **Collaboration:** Symphony (3 all-time mentions for Communication), Microsoft Teams (896 all-time mentions for Team Collaboration) - **Ease of Use:** Symphony (6 all-time mentions), Microsoft Teams (845 all-time mentions) ### What are the pros and cons of Symphony vs Microsoft Teams? Symphony's headline strength is high-quality customer support, while Microsoft Teams excels in team collaboration and integration with Microsoft 365. - **Symphony strengths:** Customer Support (4 all-time mentions), Security (2), Ease of Use (6), Robust features for secure messaging and external communication, High adaptability and open API framework. - **Symphony trade-offs:** Missing Features (4), Learning Curve (2), High cost noted in recent reviews, Occasional connection and notification issues, Limited group call and video conferencing features. - **Microsoft Teams strengths:** Team Collaboration (896), Ease of Use (845), File Sharing (591), Deep integration with Microsoft 365 (489), Reliable video and audio quality (316, 113), All-in-one hub for chat, meetings, and file sharing. - **Microsoft Teams trade-offs:** Performance Issues (299), Connectivity Issues (224), Missing or Limited Features (140, 102), Resource-intensive on older devices, Notification overload and complex navigation in large organizations. ### Is Symphony or Microsoft Teams better for small businesses? Microsoft Teams is the better fit for small businesses, supported by its largest segment and favorable small-business reviewer sentiment. - **Symphony:** No data available for small-business segment share; recent reviews highlight its use in enterprise and financial organizations, with some noting a steeper learning curve and higher cost. - **Microsoft Teams:** Largest reviewer segment is Small-Business; reviewers consistently praise its ease of use, affordability, and integration with Microsoft 365 for small teams. ### Which Other Finance & Admin. platform has better integrations? Microsoft Teams is favored by reviewers for integrations, with significantly higher mention counts and broader integration coverage. - **Symphony:** Jira integration mentioned in recent reviews. - **Microsoft Teams:** Skype (2,199 all-time mentions), Microsoft 365 (489), Jira (90). ### How do Symphony and Microsoft Teams compare on customer support? Symphony and Microsoft Teams are rated at parity for Quality of Support, with Symphony at 9.0 and Microsoft Teams at 8.6, a difference below the materiality threshold. - **Symphony:** Reviewers consistently highlight responsive, knowledgeable, and dedicated customer support, with 4 all-time mentions for Customer Support. - **Microsoft Teams:** Reviewers describe support as generally reliable, with positive experiences for onboarding and troubleshooting, though some note slower response times in larger organizations. ### Which is easier to implement, Symphony or Microsoft Teams? Symphony and Microsoft Teams are rated at parity for Ease of Setup, with Symphony at 9.2 and Microsoft Teams at 9.1, a difference below the materiality threshold. - **Symphony:** Reviewers describe setup as straightforward, with scores of 6-7 out of 7 in recent reviews and positive feedback on onboarding and training support. - **Microsoft Teams:** Reviewers report easy setup, especially for organizations already using Microsoft 365, with most recent reviews scoring setup at 6-7 out of 7 and noting a familiar user experience for new users. ### Which product has better Chat? Microsoft Teams is the stronger product for Chat, with higher all-time mention counts and broader reviewer-cited strengths. - **Symphony:** Communication (3 all-time mentions), Ease of Use (6), and Security (2) are cited as chat-related strengths; reviewers note robust secure messaging and group chat features. - **Microsoft Teams:** Team Collaboration (896 all-time mentions), Ease of Use (845), and File Sharing (591) are cited as chat-related strengths; reviewers highlight chat, channels, and integrated communication as core features.