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Compare Microsoft Teams and Symphony.com Symphony 
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At a Glance
Market Segments
Enterprise (40.3% of reviews)
Enterprise (73.8% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
No pricing available
Microsoft Teams
Star Rating
(17,428)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsSymphony
Star Rating
(45)4.2 out of 5
Market Segments
Enterprise (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SymphonySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Symphony excels in collaboration tools, particularly with features like Screen Sharing (9.0) and Presentations (9.1), which reviewers mention enhance team productivity during meetings.
- Reviewers mention that Microsoft Teams shines in Audio Conferencing (9.0) and Video Conferencing (8.9), with users on G2 highlighting its seamless integration with other Microsoft products as a significant advantage for businesses already using the Microsoft ecosystem.
- G2 users note that Symphony's File Sharing feature (7.9) falls short compared to Microsoft Teams (8.9), where users report a more intuitive and efficient file sharing experience, making collaboration smoother.
- Users say that Symphony's Notifications (7.7) are less effective than those in Microsoft Teams (8.7), with reviewers mentioning that Teams provides more customizable and timely alerts, which helps keep teams informed and engaged.
- Reviewers mention that Symphony's mobile application (8.2) is user-friendly, but Microsoft Teams (8.8) is often praised for its superior mobile experience, allowing users to stay connected and productive on the go.
- Users on G2 report that Symphony's AI features, such as Text Summarization (8.2), are useful, but Microsoft Teams' AI Powered Search (8.2) and Smart Notifications (8.4) are highlighted as more advanced, helping users find information quickly and efficiently.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Symphony
No pricing availableFree Trial
Microsoft Teams
No trial information availableSymphony
No trial information availableRatings
Meets Requirements
8.9
12,957
8.6
31
Ease of Use
8.8
13,124
8.7
31
Ease of Setup
9.0
3,580
9.2
12
Ease of Admin
8.6
2,012
9.3
7
Quality of Support
8.6
10,422
9.0
27
Has the product been a good partner in doing business?
8.8
1,984
9.3
7
Product Direction (% positive)
8.6
12,387
9.1
26
Features by Category
Business Instant Messaging
8.9
8687
8.2
19
8.7
8956
8.0
19
8.4
8342
8.6
19
Business Instant Messaging
9.0
8246
6.9
13
8.9
8184
7.4
13
Business Instant Messaging
8.8
8003
8.3
16
8.8
8231
9.0
19
8.7
7196
8.4
19
Generative AI - Business Instant Messaging
8.2
967
Not enough data
AI - Business Instant Messaging
8.0
953
Not enough data
8.3
951
Not enough data
7.9
942
Not enough data
8.0
941
Not enough data
Agentic AI - Business Instant Messaging
7.9
542
Not enough data
8.0
540
Not enough data
Information Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Experience & Accessibility - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
9.0
7766
|
Verified
Not enough data
9.1
5546
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5711
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
7318
|
Verified
Not enough data
8.9
6792
|
Verified
Not enough data
8.8
7047
|
Verified
Not enough data
8.9
5514
|
Verified
Not enough data
Software Type
8.8
7110
|
Verified
Not enough data
8.7
5211
|
Verified
Not enough data
9.1
5746
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.8
631
Not enough data
7.8
628
Not enough data
7.8
622
Not enough data
Policy Management - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Surveillance - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Compliance Management - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
8.4
102
Not enough data
8.6
104
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
104
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
102
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
102
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
101
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.6
100
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
97
Not enough data
Speaker Identification - AI Note-taking Software
8.5
102
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Symphony are categorized as Business Instant Messaging
Unique Categories
Microsoft Teams is categorized as Video Conferencing and AI Note-Taking Software
Symphony is categorized as Employee Communications, UCaaS Platforms, Digital Communications Governance, and Other Finance & Admin.
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Symphony
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.1%
Computer Software
9.2%
Financial Services
3.6%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
63.0%
Financial Services
40.5%
Banking
11.9%
Information Technology and Services
9.5%
Investment Banking
7.1%
Oil & Energy
4.8%
Other
26.2%
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
Symphony has no discussions with answers
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