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Compare Microsoft Teams and SMART TeamWorks 
Featured Products
At a Glance
Market Segments
Enterprise (40.3% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
No pricing available
Microsoft Teams
Star Rating
(17,556)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsSMART TeamWorks
Star Rating
(21)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SMART TeamWorksSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Teams excels in its audio conferencing capabilities, with a score of 9.0, while SMART TeamWorks offers a slightly lower score of 8.9, indicating that Teams may provide a more reliable experience for large meetings.
- Reviewers mention that SMART TeamWorks shines in live chat features, scoring 9.6 compared to Microsoft Teams' 9.2, suggesting that users may find more effective real-time communication options in SMART TeamWorks.
- G2 users highlight the superior quality of support from SMART TeamWorks, which received a score of 9.5, while Microsoft Teams scored 8.5, indicating that users may have a better experience resolving issues with SMART TeamWorks.
- Users on G2 report that the whiteboarding feature in SMART TeamWorks is particularly effective, scoring 9.4, compared to Microsoft Teams' 8.5, suggesting that teams focused on collaborative brainstorming may prefer SMART TeamWorks.
- Reviewers say that the ease of setup is a notable advantage for SMART TeamWorks, which scored 9.3, while Microsoft Teams did not provide a score, indicating that users may find SMART TeamWorks more user-friendly for initial implementation.
- Users say that the one-click join feature in SMART TeamWorks, scoring 9.6, is a standout functionality compared to Microsoft Teams' 8.9, making it easier for participants to join meetings without hassle.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
SMART TeamWorks
No pricing availableFree Trial
Microsoft Teams
No trial information availableSMART TeamWorks
No trial information availableRatings
Meets Requirements
8.9
13,055
9.1
13
Ease of Use
8.8
13,228
9.3
14
Ease of Setup
9.0
3,676
Not enough data
Ease of Admin
8.6
2,029
Not enough data
Quality of Support
8.6
10,504
9.5
14
Has the product been a good partner in doing business?
8.8
2,003
Not enough data
Product Direction (% positive)
8.6
12,485
8.9
11
Features by Category
Business Instant Messaging
8.9
8731
Not enough data
8.7
8990
Not enough data
8.4
8365
Not enough data
Business Instant Messaging
9.0
8283
Not enough data
8.9
8220
Not enough data
Business Instant Messaging
8.8
8029
Not enough data
8.8
8255
Not enough data
8.7
7238
Not enough data
Generative AI - Business Instant Messaging
8.2
982
Not enough data
AI - Business Instant Messaging
8.0
963
Not enough data
8.3
962
Not enough data
8.0
952
Not enough data
8.0
950
Not enough data
Agentic AI - Business Instant Messaging
7.9
555
Not enough data
8.0
550
Not enough data
Collaboration Tools
9.0
7809
|
Verified
Not enough data
9.1
5575
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5756
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
7361
|
Verified
Not enough data
8.9
6827
|
Verified
Not enough data
8.8
7074
|
Verified
Not enough data
8.9
5540
|
Verified
Not enough data
Software Type
8.8
7136
|
Verified
Not enough data
8.7
5230
|
Verified
Not enough data
9.1
5776
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.8
644
Not enough data
7.8
639
Not enough data
7.8
636
Not enough data
Action Item Detection - AI Note-taking Software
8.5
107
Not enough data
8.7
110
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
109
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
107
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
105
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
107
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
104
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
100
Not enough data
Speaker Identification - AI Note-taking Software
8.5
106
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and SMART TeamWorks share no categories
Unique Categories
Microsoft Teams is categorized as Business Instant Messaging, Video Conferencing, and AI Note-Taking Software
SMART TeamWorks is categorized as Other Collaboration
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SMART TeamWorks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.9%
Education Management
15.0%
Oil & Energy
10.0%
Insurance
10.0%
Information Technology and Services
10.0%
Staffing and Recruiting
5.0%
Other
50.0%
Alternatives
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
SMART TeamWorks has no discussions with answers
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