Link copied to clipboard # Microsoft Teams vs RingCentral Video Comparison - What are their main differences? Share [ Export ](/compare/microsoft-teams/ringcentral-video/export.csv) Microsoft TeamsRingCentral Video[+ Add Product](#) Pricing **Microsoft Teams** **$4.80** 1 User Per Month · Teams Essentials **RingCentral Video** Free Trial **$0** · Free **Pricing Insights** from reviews Time to Implement **Microsoft Teams** 2 months Based on 730 responses **RingCentral Video** 1 monthFaster Based on 39 responses Return on Investment **Microsoft Teams** 10 months Based on 685 responses **RingCentral Video** 10 months Based on 30 responses Perceived Cost **Microsoft Teams** $$$$$ **RingCentral Video** $$$$$ Average Discount **Microsoft Teams** 11% **RingCentral Video** 14%3% more **Pros & Cons** from reviews **Microsoft Teams** [ Ease of Use (969) ](https://www.g2.com/products/microsoft-teams/reviews?filters%5Bsentiment_snippet%5D=1621647&qs=pros-and-cons#reviews)[ Team Collaboration (896) ](https://www.g2.com/products/microsoft-teams/reviews?filters%5Bsentiment_snippet%5D=1622401&qs=pros-and-cons#reviews)[ Slow Loading (418) ](https://www.g2.com/products/microsoft-teams/reviews?filters%5Bsentiment_snippet%5D=1622571&qs=pros-and-cons#reviews)[ Performance Issues (299) ](https://www.g2.com/products/microsoft-teams/reviews?filters%5Bsentiment_snippet%5D=1623941&qs=pros-and-cons#reviews) **RingCentral Video** [ Ease of Use (51) ](https://www.g2.com/products/ringcentral-video/reviews?filters%5Bsentiment_snippet%5D=1855212&qs=pros-and-cons#reviews)[ Video Quality (36) ](https://www.g2.com/products/ringcentral-video/reviews?filters%5Bsentiment_snippet%5D=1855573&qs=pros-and-cons#reviews)[ Connectivity Issues (18) ](https://www.g2.com/products/ringcentral-video/reviews?filters%5Bsentiment_snippet%5D=1854650&qs=pros-and-cons#reviews)[ Slow Loading (8) ](https://www.g2.com/products/ringcentral-video/reviews?filters%5Bsentiment_snippet%5D=2033998&qs=pros-and-cons#reviews) Integrations **Microsoft Teams** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image") 8x8 Work ](https://www.g2.com/products/8x8-work/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a2eae3b0cac5adb17faeb1bb38c0e821/absentify.png "Product Avatar Image") absentify ](https://www.g2.com/products/absentify/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aa32fa23598dc6c153bb17435c1c1d13/activedirectory-domain-controller-for-windows-2016.png "Product Avatar Image") ActiveDirectory Domain... ](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2d135d7a5affcbdc7f1afa698558c46a/adfs-server-windows-2019.jpg "Product Avatar Image") ADFS Server Windows 2019 ](https://www.g2.com/products/adfs-server-windows-2019/reviews)[ View all ](https://www.g2.com/products/microsoft-teams/integrations) **RingCentral Video** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_82fc1e9c237ef89f7dfac67a73569ec0/appfolio.png "Product Avatar Image") AppFolio ](https://www.g2.com/products/appfolio/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_09b4044977e90264fea40d3a76237dcc/ezlynx-ezlynx.png "Product Avatar Image") EZLynx ](https://www.g2.com/products/ezlynx-ezlynx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ View all ](https://www.g2.com/products/ringcentral-video/integrations) **Ratings** from reviews Meets Requirements **Microsoft Teams** 9.0 9.014,402 **RingCentral Video** 8.7 8.7367 Ease of Use **Microsoft Teams** 8.8 8.814,665 **RingCentral Video** 8.9 8.9371 Ease of Setup **Microsoft Teams** 9.1 9.15,008 **RingCentral Video** 9.0 9.0163 Ease of Admin **Microsoft Teams** 8.7 8.72,893 **RingCentral Video** 8.6 8.689 Quality of Support **Microsoft Teams** 8.6 8.611,627 **RingCentral Video** 8.3 8.3310 Has the product been a good partner in doing business? **Microsoft Teams** 8.9 8.92,913 **RingCentral Video** 8.7 8.781 Product Direction (% positive) **Microsoft Teams** 8.6 8.613,659 **RingCentral Video** 8.2 8.2347 **Features** ratings from reviews Business Instant Messaging[Hide 69 FeaturesShow 69 Features](javascript:void(0);) 8.9 10,695 8.3 258 Business Instant Messaging File Sharing 8.9(won by 0.3) 9082 8.6 181 Notifications 8.7(tied score) 9262 8.7(tied score) 201 Search 8.4 8554 8.5(won by 0.1) 178 Screen Sharing 9.8(won by default) 27 Not enough data Alerts/Notifications 8.6(won by default) 18 Not enough data Business Instant Messaging Audio Conferencing 9.0(won by 0.3) 8535 8.7 200 Video Conferencing 9.0(won by 0.3) 8530 8.7 213 Two-Way Audio & Video 9.8(won by default) 18 Not enough data Conferencing 10.0(won by default) 18 Not enough data Business Instant Messaging Mobile Application 8.9(won by 0.3) 8253 8.6 201 Web Application 8.8(won by 0.1) 8419 8.7 203 Third-Party Integrations 8.7(won by 0.4) 7429 8.3 177 Active Directory Integration 10.0(won by default) 6 Not enough data Generative AI - Business Instant Messaging Text Summarization 8.2(won by 0.1) 1068 8.1 59 AI - Business Instant Messaging AI Powered Search 8.1(won by 0.2) 1021 7.9 55 Smart Notifications 8.4(won by 0.2) 1018 8.2 57 AI Powered Language Translation 8.0(won by 0.4) 1001 7.6 53 Content Generation 8.1(won by 0.5) 995 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.6 50 Generative AI Not enough data Not enough data Agentic AI - Business Instant Messaging Cross-system Integration 8.1(won by 0.4) 612 7.7 36 Natural Language Interaction 8.1 593 8.2(won by 0.1) 38 Multi-Language Not enough data Not enough data Additional Functionality Group Messaging 9.2(won by default) 6 Not enough data Read Receipts 9.7(won by default) 6 Not enough data @mentions 9.4(won by default) 6 Not enough data One-to-One Messaging 10.0(won by default) 5 Not enough data Bulk Send Not enough data Not enough data Meeting Management Not enough data Not enough data Mobile Access Not enough data Not enough data Rich Text Editor Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Discussions/Forums Not enough data Not enough data Transcripts/Chat History Not enough data Not enough data Contact Management Not enough data Not enough data User Management Not enough data Not enough data Message Recall Not enough data Not enough data Canned Responses Not enough data Not enough data Document Storage Not enough data Not enough data Collaboration Tools Not enough data Not enough data Activity Dashboard Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Workflow Configuration Not enough data Not enough data Single Sign On Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Task Management Not enough data Not enough data Reminders Not enough data Not enough data API Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Chat Not enough data Not enough data SSL Security Not enough data Not enough data Data Import/Export Not enough data Not enough data Email Management Not enough data Not enough data Search/Filter Not enough data Not enough data Secure Data Storage Not enough data Not enough data Activity Tracking Not enough data Not enough data Broadcast Messaging Not enough data Not enough data Customizable Branding Not enough data Not enough data Drag & Drop Not enough data Not enough data Commenting/Notes Not enough data Not enough data Employee Database Not enough data Not enough data Event Calendar Not enough data Not enough data Tagging Not enough data Not enough data Customizable Templates Not enough data Not enough data Real-Time Updates Not enough data Not enough data Employee Photos Not enough data Not enough data Mobile Alerts Not enough data Not enough data Engagement Tracking Not enough data Not enough data Blogs Not enough data Not enough data AI Note-Taking Software[Hide 9 FeaturesShow 9 Features](javascript:void(0);) 8.6 233 Not enough data Action Item Detection - AI Note-taking Software Action Item extraction 8.6(won by default) 126 Not enough data Summary Generation 8.9(won by default) 141 Not enough data Automatic Transcription - AI Note-taking Software Speech-to-text Transcription 8.8(won by default) 141 Not enough data Collaboration & Sharing - AI Note-taking Software Team-based Access 8.8(won by default) 142 Not enough data Language & Accent Support - AI Note-taking Software Multi-Language and Accent Support 8.3(won by default) 126 Not enough data Multi-Platform Integration - AI Note-taking Software Integrations 8.5(won by default) 136 Not enough data Privacy & Security Controls - AI Note-taking Software Access Control 8.8(won by default) 127 Not enough data Searchable Note Archives - AI Note-taking Software Semantic Search 8.2(won by default) 115 Not enough data Speaker Identification - AI Note-taking Software Speaker Recognition 8.8(won by default) 136 Not enough data Room Systems[Hide 9 FeaturesShow 9 Features](javascript:void(0);) Not enough data 8.0 6 Collaboration Collaborative Whiteboards Not enough data 7.5(won by default) 6 Meeting Room Check-in Not enough data 7.8(won by default) 6 Calendar Integration Not enough data 7.8(won by default) 6 Display Screen Sharing Not enough data 9.2(won by default) 6 Multi-display Not enough data 7.5(won by default) 6 Hardware Proprietary Hardware Not enough data 8.9(won by default) 6 Bring-Your-Own Hardware Not enough data 8.3(won by default) 6 Agentic AI - Room Systems Autonomous Task Execution Not enough data 5.7(won by default) 5 Decision Making Not enough data 6.0(won by default) 5 Video Conferencing[Hide 77 FeaturesShow 77 Features](javascript:void(0);) 9.1 10,752 Not enough data Collaboration Tools Screen Sharing 9.0(won by default) 8234 | Verified Not enough data Presentations 9.1(won by default) 5806 | Verified Not enough data Real-Time Chat 9.3(won by default) 6564 | Verified Not enough data File Sharing 9.6(won by default) 50 Not enough data Private Chat 9.7(won by default) 19 Not enough data Real-Time Chat 9.6(won by default) 39 Not enough data Whiteboarding Feature Not Available Not enough data Hand Raising Feature Not Available Not enough data Meeting Coordination Scheduling 9.0(won by default) 7946 | Verified Not enough data Video Call Recording 8.9(won by default) 7105 | Verified Not enough data Participant Permissions 8.8(won by default) 7234 | Verified Not enough data One-Click Join 8.9(won by default) 5725 | Verified Not enough data Video Streaming 10.0(won by default) 7 Not enough data On-Demand Recording 9.8(won by default) 8 Not enough data Call Recording 9.4(won by default) 8 Not enough data Call Recording 8.8(won by default) 7 Not enough data Event Scheduling 7.9(won by default) 8 Not enough data Software Type Mobile 8.8(won by default) 7372 | Verified Not enough data Browser Application 8.7(won by default) 5360 | Verified Not enough data Desktop Application 9.1(won by default) 6044 | Verified Not enough data Agentic AI - Video Conferencing Autonomous Task Execution 7.9(won by default) 730 Not enough data Proactive Assistance 7.9(won by default) 735 Not enough data Decision Making 7.9(won by default) 691 Not enough data Additional Functionality AI/Machine Learning 9.8(won by default) 7 Not enough data Collaboration Tools 9.8(won by default) 55 Not enough data Single Sign On 7.2(won by default) 6 Not enough data Calendar Management 9.3(won by default) 10 Not enough data Transcripts/Chat History 7.9(won by default) 18 Not enough data Data Security 9.7(won by default) 6 Not enough data Document Storage 10.0(won by default) 9 Not enough data Document Management 9.2(won by default) 6 Not enough data Alerts/Notifications 6.0(won by default) 29 Not enough data Two-Way Audio & Video 9.0(won by default) 10 Not enough data Conferencing 10.0(won by default) 9 Not enough data Third-Party Integrations 9.5(won by default) 30 Not enough data Generative AI 10.0(won by default) 9 Not enough data Chat/Messaging 9.5(won by default) 44 Not enough data Meeting Management 10.0(won by default) 8 Not enough data Mobile Access 10.0(won by default) 6 Not enough data Video Conferencing 9.5(won by default) 35 Not enough data AI Copilot 9.9(won by default) 13 Not enough data Remote Access/Control 9.3(won by default) 7 Not enough data Microsoft Outlook Integration 10.0(won by default) 9 Not enough data Automatic Transcription 9.0(won by default) 7 Not enough data Two Way Audio & Video 9.0(won by default) 7 Not enough data HD Audio/Video 10.0(won by default) 5 Not enough data Video Support Not enough data Not enough data Attendance Management Not enough data Not enough data Registration Management Not enough data Not enough data Email Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Branding Not enough data Not enough data Drag & Drop Not enough data Not enough data Breakout Rooms Not enough data Not enough data API Not enough data Not enough data Whiteboard Not enough data Not enough data Reminders Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Brainstorming Not enough data Not enough data Presentation Streaming Not enough data Not enough data Surveys & Feedback Not enough data Not enough data User Management Not enough data Not enough data SSL Security Not enough data Not enough data File Transfer Not enough data Not enough data Email Reminders Not enough data Not enough data Content Management Not enough data Not enough data CRM Not enough data Not enough data Auto Framing Not enough data Not enough data On-Demand Webcasting Not enough data Not enough data User Profiles Not enough data Not enough data Video Management Not enough data Not enough data Polls/Voting Not enough data Not enough data Event Management Not enough data Not enough data Brand Management Not enough data Not enough data Presentation Tools Not enough data Not enough data Communication Management Not enough data Not enough data Host Controls Not enough data Not enough data Show 2 feature categories with incomplete data Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Tagging Not enough data Not enough data Natural Language Processing Not enough data Not enough data Data Extraction Not enough data Not enough data Multi-Language Not enough data Not enough data Predictive Analytics Not enough data Not enough data Drag & Drop Not enough data Not enough data Speech Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Data Storage Management Not enough data Not enough data Virtual Personal Assistant (VPA) Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Segmentation Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Import/Export Not enough data Not enough data Generative AI Not enough data Not enough data For eCommerce Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Search/Filter Not enough data Not enough data Monitoring Not enough data Not enough data Document Management Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data Trend Analysis Not enough data Not enough data Machine Learning Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Performance Metrics Not enough data Not enough data Real-Time Data Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Mobile App Not enough data Not enough data Multiple Data Sources Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chatbot Not enough data Not enough data Workflow Automation Not enough data Not enough data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data User Insights Reviewers' Company Size [![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")](https://www.g2.com/products/microsoft-teams/reviews) Microsoft Teams Small-Business(50 or fewer emp.) 22.1% Mid-Market(51-1000 emp.) 38.4% Enterprise(\> 1000 emp.) 39.5% [![RingCentral Video](https://images.g2crowd.com/uploads/product/hd_favicon/041de46bcc46bc861a8b5a3a2c784358/ringcentral-video.svg "RingCentral Video")](https://www.g2.com/products/ringcentral-video/reviews) RingCentral Video Small-Business(50 or fewer emp.) 43.1% Mid-Market(51-1000 emp.) 48.4% Enterprise(\> 1000 emp.) 8.5% Small-Business (50 or fewer emp.) 22.1% 43.1% Mid-Market (51-1000 emp.) 38.4% 48.4% Enterprise (\> 1000 emp.) 39.5% 8.5% Reviewers' Industry [![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")](https://www.g2.com/products/microsoft-teams/reviews) Microsoft Teams Information Technology and Services 17.2% Computer Software 9.3% Financial Services 3.7% Education Management 3.5% Marketing and Advertising 3.4% Other 62.9% [![RingCentral Video](https://images.g2crowd.com/uploads/product/hd_favicon/041de46bcc46bc861a8b5a3a2c784358/ringcentral-video.svg "RingCentral Video")](https://www.g2.com/products/ringcentral-video/reviews) RingCentral Video Information Technology and Services 8.5% Computer Software 8.1% Marketing and Advertising 7.2% Hospital & Health Care 5.8% Accounting 3.8% Other 66.5% FAQs ## Microsoft Teams vs RingCentral Video FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between RingCentral Video vs Microsoft Teams? Microsoft Teams stands out for its higher G2 rating, larger review volume, and stronger support for enterprise collaboration, while RingCentral Video is favored for ease of use and setup simplicity. | | [RingCentral Video](https://www.g2.com/products/ringcentral-video/reviews) | [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.2/5 (504 reviews) | 4.4/5 (19,268 reviews) | | Largest Segment | Mid-Market | Enterprise | | Ease of Setup score | 9.0 | 9.1 | | Quality of Support score | 8.3 | 8.6 | | Top Reviewer-Cited Strength | Ease of Use (46 all-time mentions) | Team Collaboration (896 all-time mentions) | ### How do the pricing models of RingCentral Video and Microsoft Teams compare? Microsoft Teams is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost-effectiveness. - **RingCentral Video:** In recent reviews, several buyers describe RingCentral Video as being on the higher end of the price spectrum, with some noting it is expensive for smaller teams. - **Microsoft Teams:** Reviewers frequently highlight that Microsoft Teams is bundled with Microsoft 365, replacing paid tools at no extra cost and offering strong value, especially for organizations already using Microsoft products. - **Switching reasons:** Many reviewers mention switching to Microsoft Teams due to its integration with Microsoft 365 and the elimination of separate paid tools. ### What are the best alternatives to RingCentral Video and Microsoft Teams? The top three alternatives to RingCentral Video and Microsoft Teams are Zoom Workplace, Slack, and Google Workspace. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [RingCentral Video](https://www.g2.com/products/ringcentral-video/reviews) | 4.2/5 (504 reviews) | Mid-Market | Pricing is on the high end for smaller teams | Ease of Use (46 all-time mentions) | | [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | 4.4/5 (19,268 reviews) | Enterprise | Bundled with Microsoft 365, strong value | Team Collaboration (896 all-time mentions) | | [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | 4.5/5 (56,560 reviews) | Small-Business | — | Video Quality and Reliability | | [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5 (39,281 reviews) | Mid-Market | — | Developer-Friendly Integrations | | [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5 (48,171 reviews) | Small-Business | — | Collaboration and Productivity Tools | ### Which Business Instant Messaging features should I prioritize when comparing RingCentral Video and Microsoft Teams? Buyers should prioritize Team Collaboration, Ease of Use, Integrations, Video Quality, and Screen Sharing when comparing RingCentral Video and Microsoft Teams. - **Team Collaboration:** Microsoft Teams: 896 all-time mentions; RingCentral Video: 6 all-time mentions. - **Ease of Use:** RingCentral Video: 46 all-time mentions, score 8.9; Microsoft Teams: 845 all-time mentions, score 8.8. - **Integrations:** Microsoft Teams: 489 all-time mentions for Microsoft 365 integration; RingCentral Video: 8 all-time mentions for Microsoft Teams integration. - **Video Quality:** RingCentral Video: 36 all-time mentions; Microsoft Teams: 316 all-time mentions. - **Screen Sharing:** Both products are frequently cited for screen sharing in recent reviews. ### What are the pros and cons of RingCentral Video vs Microsoft Teams? RingCentral Video is most praised for its ease of use, while Microsoft Teams is recognized for its robust team collaboration capabilities. - **RingCentral Video strengths:** Ease of Use (46 all-time mentions), Video Quality (36), Communication (15), Reliability (14), Setup Ease (13), Features (12), Intuitive (12), Daily Use (11), Convenience (9), Integrations (8), Scheduling (6), Team Collaboration (6), Efficiency (5). - **RingCentral Video trade-offs:** Connectivity Issues (16), Slow Loading (8), Learning Curve (5), Missing Features (5), Performance Issues (5), Expensive (4). - **Microsoft Teams strengths:** Team Collaboration (896 all-time mentions), Ease of Use (845), File Sharing (591), Intuitive (387), Video Quality (316), Video Calls (286), Scheduling Ease (194), User Interface (194), Audio Quality (113), Easy Connection (82). - **Microsoft Teams trade-offs:** Performance Issues (299), Connectivity Issues (224), Missing Features (140), Limited Features (102), Poor Quality (66), Connection Issues (57), Audio Issues (52), Integration Issues (45), Zoom Issues (40), Presentation Issues (25). ### Is RingCentral Video or Microsoft Teams better for small businesses? RingCentral Video is a stronger fit for small businesses based on its ease of use and positive sentiment among smaller teams. - **RingCentral Video:** Largest segment is Mid-Market, but recent reviews from small businesses highlight its simple setup, ease of use, and quick onboarding for teams with limited IT resources. - **Microsoft Teams:** Largest segment is Enterprise, with reviewers noting its value when bundled with Microsoft 365, but some small-business reviewers mention a steeper learning curve and heavier resource requirements. ### Which Business Instant Messaging platform has better integrations? Microsoft Teams is favored by reviewers for integrations, especially with Microsoft 365 and third-party tools. - **RingCentral Video:** Integrates with Microsoft Teams, mentioned in 8 all-time reviews, and also integrates with Microsoft and WordPress in recent reviews. - **Microsoft Teams:** Integrates with Microsoft 365 (489 all-time mentions), Jira (90), and Trello (56), with reviewers highlighting the depth and breadth of its integration ecosystem. ### How do RingCentral Video and Microsoft Teams compare on customer support? Microsoft Teams and RingCentral Video are rated within 0.3 points on Quality of Support, indicating near parity by the materiality threshold. - **RingCentral Video:** Reviewers describe support as responsive and helpful, with several citing quick resolution of issues and positive experiences with dedicated support managers. - **Microsoft Teams:** Reviewers note reliable support, with many citing helpful documentation and effective assistance, especially for organizations already using Microsoft products. ### Which is easier to implement, RingCentral Video or Microsoft Teams? Microsoft Teams and RingCentral Video score within 0.1 points on Ease of Setup, indicating parity by the materiality threshold. - **RingCentral Video:** Reviewers consistently highlight easy and quick setup, minimal training required, and straightforward onboarding for new users. - **Microsoft Teams:** Reviewers report simple onboarding, especially for those familiar with Microsoft products, and note that rollout is often self-serve with good documentation. ### Which product has better Screen Sharing? Both RingCentral Video and Microsoft Teams are highly rated for Screen Sharing, with reviewers frequently citing this feature as a core strength. - **RingCentral Video:** Screen sharing is praised in recent reviews for its ease of use and reliability, with 36 all-time mentions for video quality and multiple reviewers highlighting its effectiveness for collaboration and troubleshooting. - **Microsoft Teams:** Screen sharing is frequently cited in reviews, with 316 all-time mentions for video quality and reviewers noting its reliability and usefulness for team meetings and remote support. Alternatives **Microsoft Teams Alternatives** ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace") [ Zoom Workplace ](/products/zoom-workplace/reviews) ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace") [ Google Workspace ](/products/google-workspace/reviews) ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack") [ Slack ](/products/slack/reviews) ![Webex Suite](https://images.g2crowd.com/uploads/product/hd_favicon/b21d1d733c9723212518f8d4ef8f7f28/cisco-webex-suite.svg "Webex Suite") [ Webex Suite ](/products/cisco-webex-suite/reviews) **RingCentral Video Alternatives** ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack") [ Slack ](/products/slack/reviews) ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace") [ Zoom Workplace ](/products/zoom-workplace/reviews) ![Webex Suite](https://images.g2crowd.com/uploads/product/hd_favicon/b21d1d733c9723212518f8d4ef8f7f28/cisco-webex-suite.svg "Webex Suite") [ Webex Suite ](/products/cisco-webex-suite/reviews) ![Mattermost](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6111157b6ded2030827134a6a2ab74b5/mattermost.png "Mattermost") [ Mattermost ](/products/mattermost/reviews)