# Microsoft Teams vs RingCentral Video Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Teams excels in providing a seamless communication experience, particularly for organizations that rely on quick responses during emergencies. Users appreciate the ability to communicate across all levels of the company, which enhances collaboration and productivity.
- **Users say** that RingCentral Video offers an intuitive user interface, especially for those already familiar with RingCentral's other services. The integration of features like AI Notes and transcripts is highlighted as a significant advantage, making it easier to capture and summarize meeting notes.
- **Reviewers mention** that Microsoft Teams stands out for its comprehensive collaboration features, allowing users to chat, meet, and share files all in one platform. This integration with Microsoft 365 apps is seen as a major productivity booster, making teamwork more efficient.
- **According to verified reviews** , RingCentral Video is praised for its ease of scheduling and switching between calls and video meetings. Users find this flexibility beneficial for managing their communication needs without disruptions.
- **G2 reviewers highlight** that while both platforms are user-friendly, Microsoft Teams slightly edges out in overall ease of use, with users noting that its communication tools are very straightforward and effective for daily tasks.
- **Users express mixed feelings** about the support quality for RingCentral Video, with some indicating that while the platform is easy to use, they would appreciate more robust support options compared to the higher ratings for support quality seen with Microsoft Teams.



| | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 19,112 | 503 | 
| **Largest Market Segment** | Enterprise (39.5% of reviews) | Mid-Market (48.4% of reviews) | 
| **Entry Level Price** | $4.80 1 User Per Month | $0 | 

---
## Top Pros & Cons

### Microsoft Teams

Pros:
- Ease of Use (845 reviews)
- Team Collaboration (813 reviews)

Cons:
- Slow Loading (403 reviews)
- Performance Issues (266 reviews)

### RingCentral Video

Pros:
- Ease of Use (51 reviews)
- Video Quality (36 reviews)

Cons:
- Connectivity Issues (18 reviews)
- Slow Loading (8 reviews)

---
## Ratings Comparison
| Rating | Microsoft Teams | RingCentral Video | 
|---|---|---|
  | **Meets Requirements** | 8.9 (14224 reviews) | 8.7 (366 reviews) | 
  | **Ease of Use** | 8.8 (14467 reviews) | 8.9 (370 reviews) | 
  | **Ease of Setup** | 9.1 (4808 reviews) | 9.0 (162 reviews) | 
  | **Ease of Admin** | 8.7 (2832 reviews) | 8.6 (89 reviews) | 
  | **Quality of Support** | 8.6 (11461 reviews) | 8.3 (309 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (2850 reviews) | 8.7 (81 reviews) | 
  | **Product Direction (% positive)** | 8.6 (13503 reviews) | 8.2 (347 reviews) | 

---
## Pricing

### Microsoft Teams

#### Entry-Level Pricing

Plan: Teams Essentials

Price: $4.80 1 User Per Month

Key Features:
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
-  Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.

[Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

#### Free Trial

No

### RingCentral Video

#### Entry-Level Pricing

Plan: Free

Price: $0

Description: unlimited people

Key Features:
-  Unlimited posts
-  Unlimited storage
- 500 minutes video chat

[Browse all 3 editions](https://www.g2.com/products/ringcentral-video/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.5/10 | 10597 |
| **RingCentral Video** | 8.3/10 | 257 |

#### Business Instant Messaging

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **File Sharing** | 8.9 (9031 reviews) | 8.6 (181 reviews) | 
| **Notifications** | 8.7 (9220 reviews) | 8.7 (201 reviews) | 
| **Search** | 8.4 (8521 reviews) | 8.5 (178 reviews) | 

#### Business Instant Messaging 

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Audio Conferencing** | 9.0 (8492 reviews) | 8.7 (200 reviews) | 
| **Video Conferencing** | 9.0 (8478 reviews) | 8.7 (212 reviews) | 

#### Business Instant Messaging

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Mobile Application** | 8.8 (8216 reviews) | 8.6 (201 reviews) | 
| **Web Application** | 8.8 (8394 reviews) | 8.7 (203 reviews) | 
| **Integrations** | 8.7 (7400 reviews) | 8.3 (177 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Text Summarization** | 8.2 (1049 reviews) | 8.1 (59 reviews) | 

#### AI - Business Instant Messaging

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **AI Powered Search** | 8.1 (1010 reviews) | 7.9 (55 reviews) | 
| **Smart Notifications** | 8.4 (1007 reviews) | 8.2 (57 reviews) | 
| **AI Powered Language Translation** | 8.0 (993 reviews) | 7.6 (53 reviews) | 
| **Content Generation** | 8.1 (987 reviews) | 7.6 (50 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Cross-system Integration** | 8.1 (600 reviews) | 7.7 (36 reviews) | 
| **Natural Language Interaction** | 8.1 (582 reviews) | 8.2 (38 reviews) | 

### Room Systems

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **RingCentral Video** | 8.0/10 | 6 |

#### Collaboration 

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Collaborative Whiteboards** | Not enough data | 7.5 (6 reviews) | 
| **Meeting Room Check-in** | Not enough data | 7.8 (6 reviews) | 
| **Calendar Integration** | Not enough data | 7.8 (6 reviews) | 

#### Display 

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.2 (6 reviews) | 
| **Multi-display** | Not enough data | 7.5 (6 reviews) | 

#### Hardware 

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Proprietary Hardware** | Not enough data | 8.9 (6 reviews) | 
| **Bring-Your-Own Hardware** | Not enough data | 8.3 (6 reviews) | 

#### Agentic AI - Room Systems

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.7 (5 reviews) | 
| **Decision Making** | Not enough data | 6.0 (5 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.8/10 | 10494 |
| **RingCentral Video** | N/A | N/A |

#### Collaboration Tools

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Screen Sharing** | 9.0 (8175 reviews) ✓ Verified | Not enough data | 
| **Presentations** | 9.1 (5776 reviews) ✓ Verified | Not enough data | 
| **Whiteboarding** | Feature Not Available | Not enough data | 
| **Live Chat** | 9.2 (6448 reviews) ✓ Verified | Not enough data | 
| **Hand Raising** | Feature Not Available | Not enough data | 

#### Meeting Coordination

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Scheduling** | 9.0 (7877 reviews) ✓ Verified | Not enough data | 
| **Recording** | 8.9 (7064 reviews) ✓ Verified | Not enough data | 
| **Participant Permissions** | 8.8 (7219 reviews) ✓ Verified | Not enough data | 
| **One-Click Join** | 8.9 (5708 reviews) ✓ Verified | Not enough data | 

#### Software Type

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Mobile** | 8.8 (7348 reviews) ✓ Verified | Not enough data | 
| **Browser Application** | 8.7 (5339 reviews) ✓ Verified | Not enough data | 
| **Desktop Application** | 9.1 (6013 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (718 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (724 reviews) | Not enough data | 
| **Decision Making** | 7.9 (682 reviews) | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.6/10 | 216 |
| **RingCentral Video** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Action Item extraction** | 8.6 (124 reviews) | Not enough data | 
| **Summary Generation** | 8.9 (136 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Speech-to-text Transcription** | 8.8 (136 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Team-based Access** | 8.7 (134 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Multi-Language and Accent Support** | 8.3 (123 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Integrations** | 8.4 (132 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Access Control** | 8.8 (123 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Semantic Search** | 8.2 (112 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Speaker Recognition** | 8.7 (131 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)

**Unique to Microsoft Teams (2):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)

**Unique to RingCentral Video (1):** [Room Systems ](https://www.g2.com/categories/room-systems)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Teams | RingCentral Video | 
|---|---|---|
| **Small-Business** | 22.0% | 43.0% | 
| **Mid-Market** | 38.5% | 48.4% | 
| **Enterprise** | 39.5% | 8.5% | 

### By Industry

#### Microsoft Teams

- **Information Technology and Services:** 17.2%
- **Computer Software:** 9.3%
- **Financial Services:** 3.7%
- **Education Management:** 3.5%
- **Marketing and Advertising:** 3.4%
- **Higher Education:** 3.3%
- **Hospital & Health Care:** 3.2%
- **Accounting:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.0%
- **Other:** 49.7%

#### RingCentral Video

- **Information Technology and Services:** 8.5%
- **Computer Software:** 8.1%
- **Marketing and Advertising:** 7.3%
- **Hospital & Health Care:** 5.8%
- **Accounting:** 3.8%
- **Staffing and Recruiting:** 3.8%
- **Insurance:** 3.6%
- **Financial Services:** 3.2%
- **Transportation/Trucking/Railroad:** 2.8%
- **Human Resources:** 2.6%
- **Other:** 50.4%

---
## Alternatives

### Alternatives to Microsoft Teams

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56433 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48081 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39117 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18903 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12692 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (496 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews) — 4.4/5 stars (266 reviews)
- [Lark](https://www.g2.com/products/lark-lark/reviews) — 4.5/5 stars (179 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17109 reviews)

### Alternatives to RingCentral Video

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39117 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56433 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18903 reviews)
- [Mattermost](https://www.g2.com/products/mattermost/reviews) — 4.3/5 stars (368 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48081 reviews)
- [Flock](https://www.g2.com/products/flock/reviews) — 4.4/5 stars (301 reviews)
- [Hive](https://www.g2.com/products/hive-hive-hive/reviews) — 4.6/5 stars (666 reviews)
- [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.6/5 stars (368 reviews)
- [Swit](https://www.g2.com/products/swit/reviews) — 4.7/5 stars (361 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)

---
## Top Discussions

### Microsoft Teams

- Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 19 comments, 6 upvotes
  > **Top comment:** "Collaboration "
- Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 18 comments, 10 upvotes
  > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components:

Microsoft Teams Application: You can download and install..."
- Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 13 comments, 4 upvotes
  > **Top comment:** "most used features in my work place
text based chat
video calling
team meetings"
- Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes
  > **Top comment:** "No"
- Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes
  > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). "

### RingCentral Video

- Title: [What is RingCentral Video used for?](https://www.g2.com/discussions/what-is-ringcentral-video-used-for) — 1 comment
  > **Top comment:** "Seamlessly manage, participate in, and enhance virtual meetings with features for scheduling, joining, recording, messaging, screen sharing, calendar..."
- Title: [What are the advantages of SD Wan as compared to traditional WAN solution?](https://www.g2.com/discussions/what-are-the-advantages-of-sd-wan-as-compared-to-traditional-wan-solution) — 1 comment
  > **Top comment:** "Improved network agility, improved performance, less costly, more control over managed network resources."
- Title: [What is GLIP RingCentral?](https://www.g2.com/discussions/what-is-glip-ringcentral) — 1 comment
  > **Top comment:** "Interface for communication throught chat and calls. "
- Title: [What is a GLIP?](https://www.g2.com/discussions/what-is-a-glip) — 1 comment
  > **Top comment:** "Instant messaging.  There was another company prior to RC, that was called Glip; so most people still use the term"
- Title: [What is GLIP used for?](https://www.g2.com/discussions/what-is-glip-used-for) — 1 comment
  > **Top comment:** "GLIP is slang for Ringcentral text message"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-teams-vs-ringcentral-video)