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Compare Microsoft Teams and RingCentral Video 
At a Glance
Market Segments
Enterprise (40.3% of reviews)
Mid-Market (47.7% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
$0
Microsoft Teams
Star Rating
(17,587)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsRingCentral Video
Star Rating
(455)4.2 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in overall user satisfaction, boasting a significantly higher G2 Score compared to RingCentral Video. Users appreciate the seamless integration of chat, video calls, and file sharing, all in one platform, which simplifies communication and collaboration.
- Users say that RingCentral Video offers a user-friendly experience, particularly highlighting its screen sharing capabilities. One reviewer noted, "I like that I can share my entire screen or any specific tab or window," which enhances client interactions and presentations.
- According to verified reviews, Microsoft Teams is praised for its comprehensive features that cater to enterprise needs, with users enjoying the convenience of accessing messages, meetings, and files in a single location. This integration helps streamline workflows and improve productivity.
- Reviewers mention that while RingCentral Video is easy to set up and use, it may not fully meet the diverse requirements of larger organizations. Users appreciate its straightforward internal meetings and calling functionalities, but some feel it lacks the depth of features found in Microsoft Teams.
- G2 reviewers highlight that Microsoft Teams provides robust support and resources, contributing to a smoother implementation process. Users have noted the ease of using transcripts and calendar features, which enhance the overall meeting experience.
- Users report that RingCentral Video's integration with the broader RingEX platform allows for a smooth transition between video meetings and team messaging. However, it faces challenges in market presence, with fewer reviews indicating a smaller user base compared to the well-established Microsoft Teams.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
RingCentral Video
Free
$0
unlimited people
- Unlimited posts
- Unlimited storage
- 500 minutes video chat
Free Trial
Microsoft Teams
No trial information availableRingCentral Video
Free Trial is available
Ratings
Meets Requirements
8.9
13,073
8.7
337
Ease of Use
8.8
13,247
8.9
339
Ease of Setup
9.0
3,693
8.9
135
Ease of Admin
8.6
2,034
8.5
83
Quality of Support
8.6
10,521
8.3
284
Has the product been a good partner in doing business?
8.8
2,008
8.6
75
Product Direction (% positive)
8.6
12,503
8.2
320
Features by Category
Business Instant Messaging
8.9
8735
8.6
175
8.7
8991
8.7
194
8.4
8362
8.4
173
Business Instant Messaging
9.0
8285
8.7
187
8.9
8224
8.7
191
Business Instant Messaging
8.8
8028
8.6
191
8.8
8255
8.6
193
8.7
7242
8.3
167
Generative AI - Business Instant Messaging
8.2
982
7.9
52
AI - Business Instant Messaging
8.0
963
7.8
51
8.3
960
8.0
52
7.9
950
7.5
50
8.0
950
7.5
48
Agentic AI - Business Instant Messaging
7.9
554
7.7
35
8.0
549
8.2
37
Collaboration
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
8.0
5
Display
Not enough data
9.0
5
Not enough data
7.7
5
Hardware
Not enough data
8.7
5
Not enough data
8.0
5
Agentic AI - Room Systems
Not enough data
5.7
5
Not enough data
6.0
5
Collaboration Tools
9.0
7809
|
Verified
Not enough data
9.1
5574
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5756
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
7364
|
Verified
Not enough data
8.9
6826
|
Verified
Not enough data
8.8
7073
|
Verified
Not enough data
8.9
5539
|
Verified
Not enough data
Software Type
8.8
7134
|
Verified
Not enough data
8.7
5227
|
Verified
Not enough data
9.1
5774
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.8
644
Not enough data
7.8
639
Not enough data
7.8
636
Not enough data
Action Item Detection - AI Note-taking Software
8.5
107
Not enough data
8.7
112
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
111
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
108
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
105
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
110
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
105
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
100
Not enough data
Speaker Identification - AI Note-taking Software
8.6
107
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and RingCentral Video are categorized as Business Instant Messaging
Unique Categories
Microsoft Teams is categorized as Video Conferencing and AI Note-Taking Software
RingCentral Video is categorized as Room Systems
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingCentral Video
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.9%
Information Technology and Services
8.7%
Computer Software
8.2%
Marketing and Advertising
7.8%
Hospital & Health Care
5.9%
Accounting
4.1%
Other
65.2%
Discussions
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
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