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Compare Microsoft Teams and RingCentral Video 
At a Glance
Market Segments
Enterprise (40.1% of reviews)
Mid-Market (47.7% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
$0
Microsoft Teams
Star Rating
(17,894)4.4 out of 5
Market Segments
Enterprise (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsRingCentral Video
Star Rating
(467)4.2 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in providing a seamless integration of chat, video meetings, and file sharing, making it a go-to choice for teams looking for an all-in-one communication solution. Users appreciate how it organizes communication, stating, "It makes communication within a team much more organized compared to juggling multiple separate tools."
- Users say that RingCentral Video offers a hassle-free connection experience, with many highlighting its quick setup and low lag. One user noted, "It connects right away, hassle-free, with no lag," which can be a significant advantage for teams needing reliable video conferencing.
- Reviewers mention that Microsoft Teams has a robust feature set for scheduling and managing meetings, with users finding it easy to set up calls with clients. This ease of use can enhance productivity, as one user remarked, "Easy to setup meetings, and schedule calls with clients."
- According to verified reviews, RingCentral Video shines in its admin capabilities, with users praising its straightforward management tools. One reviewer stated, "I love the capabilities RingCentral offers... the overall experience feels straightforward and efficient," which can be particularly beneficial for IT teams managing multiple users.
- G2 reviewers highlight that while both platforms offer solid mobile applications, Microsoft Teams edges out slightly with a more stable connection and better layout for incoming calls. Users have expressed that "the incoming calls are better than Zoom in my opinion," indicating a preference for Teams in this area.
- Users report that RingCentral Video's focus on AI-powered productivity tools enhances collaboration, making meetings smoother and more efficient. One user noted, "It helps make meetings smoother, more efficient, and easier to manage," showcasing its potential for improving team dynamics.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
RingCentral Video
Free
$0
unlimited people
- Unlimited posts
- Unlimited storage
- 500 minutes video chat
Free Trial
Microsoft Teams
No trial information availableRingCentral Video
Free Trial is available
Ratings
Meets Requirements
8.9
13,275
8.7
344
Ease of Use
8.8
13,468
8.9
347
Ease of Setup
9.0
3,903
9.0
143
Ease of Admin
8.6
2,111
8.6
86
Quality of Support
8.6
10,701
8.3
291
Has the product been a good partner in doing business?
8.8
2,085
8.7
78
Product Direction (% positive)
8.6
12,703
8.2
328
Features by Category
Business Instant Messaging
8.9
8804
8.6
177
8.7
9045
8.7
195
8.4
8397
8.4
174
Business Instant Messaging
9.0
8333
8.7
189
8.9
8282
8.7
197
Business Instant Messaging
8.8
8066
8.6
194
8.8
8282
8.6
196
8.7
7286
8.2
169
Generative AI - Business Instant Messaging
8.2
1000
7.9
53
AI - Business Instant Messaging
8.0
975
7.8
52
8.3
970
8.1
53
8.0
965
7.5
50
8.0
962
7.5
48
Agentic AI - Business Instant Messaging
8.0
568
7.7
35
8.0
561
8.2
37
Collaboration
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
7.8
6
Display
Not enough data
9.2
6
Not enough data
7.5
6
Hardware
Not enough data
8.9
6
Not enough data
8.3
6
Agentic AI - Room Systems
Not enough data
5.7
5
Not enough data
6.0
5
Collaboration Tools
9.0
7876
|
Verified
Not enough data
9.1
5614
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5868
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
7451
|
Verified
Not enough data
8.9
6869
|
Verified
Not enough data
8.8
7104
|
Verified
Not enough data
8.9
5576
|
Verified
Not enough data
Software Type
8.8
7184
|
Verified
Not enough data
8.7
5250
|
Verified
Not enough data
9.1
5814
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.9
661
Not enough data
7.9
655
Not enough data
7.8
648
Not enough data
Action Item Detection - AI Note-taking Software
8.5
108
Not enough data
8.7
115
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
113
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
109
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
106
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
110
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
106
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
101
Not enough data
Speaker Identification - AI Note-taking Software
8.6
109
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and RingCentral Video are categorized as Business Instant Messaging
Unique Categories
Microsoft Teams is categorized as Video Conferencing and AI Note-Taking Software
RingCentral Video is categorized as Room Systems
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingCentral Video
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.5%
Marketing and Advertising
3.5%
Other
62.9%
Information Technology and Services
8.8%
Computer Software
8.1%
Marketing and Advertising
7.6%
Hospital & Health Care
5.8%
Staffing and Recruiting
4.0%
Other
65.6%
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
What is a GLIP?
1 Comment
KM
Instant messaging. There was another company prior to RC, that was called Glip; so most people still use the termRead more
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