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At a Glance
Market Segments
Small-Business (78.3% of reviews)
Small-Business (38.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Bird
Star Rating
(73)3.9 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BirdSinch
Star Rating
(33)3.9 out of 5
Market Segments
Small-Business (38.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SinchSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sinch has a lower ease of setup score (6.7) compared to Bird (8.4), indicating that Bird's onboarding process is more user-friendly and efficient.
- Reviewers mention that Bird excels in community support with a score of 8.0, while Sinch's community support is notably lower at 5.0, suggesting that users may find more help and resources with Bird.
- G2 users highlight that Bird offers better quality of support (7.8) compared to Sinch (6.8), which may lead to a more satisfactory experience when resolving issues or seeking assistance.
- Users say that both platforms have similar ease of integration scores (7.6), but Bird's additional features, such as WhatsApp Marketing and automated replies, provide a more comprehensive solution for businesses looking to engage customers across multiple channels.
- Reviewers mention that Sinch's API call speed (8.1) is slightly better than Bird's (8.0), which could be a deciding factor for users prioritizing performance in their messaging applications.
- Users on G2 report that Bird's product direction score (8.7) is significantly higher than Sinch's (7.3), indicating that Bird is perceived as having a more promising roadmap and future enhancements that align with user needs.
Pricing
Entry-Level Pricing
Bird
No pricing availableSinch
No pricing availableFree Trial
Bird
Free Trial is available
Sinch
Free Trial is available
Ratings
Meets Requirements
7.9
60
7.6
23
Ease of Use
8.2
61
7.7
25
Ease of Setup
8.0
48
6.7
20
Ease of Admin
8.2
46
6.7
16
Quality of Support
7.4
57
6.9
25
Has the product been a good partner in doing business?
7.6
45
6.8
17
Product Direction (% positive)
8.1
55
7.2
21
Features by Category
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
6.6
15
|
Verified
7.1
11
6.7
13
|
Verified
7.6
11
7.1
15
|
Verified
6.7
10
Support
5.4
14
|
Verified
6.7
11
Feature Not Available
5.0
10
4.8
14
|
Verified
6.2
11
Platform Basics - Phone Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Phone Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Phone Verification
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bird and Sinch are categorized as Communication Platform as a Service (CPaaS)
Unique Categories
Sinch is categorized as Phone Verification, SAP Store, RCS Business Messaging, and Conversational Commerce Platforms
Reviews
Reviewers' Company Size
Bird
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sinch
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.5%
Computer Software
14.5%
Leisure, Travel & Tourism
7.2%
Non-Profit Organization Management
5.8%
Financial Services
5.8%
Other
52.2%
Computer Software
19.4%
Telecommunications
16.1%
Information Technology and Services
16.1%
Retail
6.5%
Non-Profit Organization Management
6.5%
Other
35.5%
Alternatives
Discussions
Help Center
1 Comment
Official Response from Bird
Explore our Help Center where your most common questions are answered:
https://support.messagebird.com/hc/en-usRead more
Bird has no more discussions with answers
Sinch has no discussions with answers
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