1. [Home](https://www.g2.com/) 2. ... 3. [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) 4. [Sinch Discussions](https://www.g2.com/products/sinch/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fdefb3ae717917035510c54304682db1/sinch.png "Product Avatar Image") ![Reward for good Sinch reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/27032/medal.svg "Reward for good Sinch reviews") ](/products/sinch/reviews) [ Sinch ](/products/sinch/reviews) (35)3.8/5 Sinch is a cloud communications platform as a service (CPaaS) solution that helps businesses engage customers across messaging, voice, email, and verification channels. Founded in 2008 and headquartered in Stockholm, Sweden, with additional operations in Atlanta, Georgia, Sinch serves more than 200,000 businesses worldwide, including 8 of the 10 largest U.S. technology companies. The company operates in more than 65 countries and is publicly traded on Nasdaq Stockholm (XSTO: SINCH). Sinch's platform combines APIs, applications, and a directly connected global network to deliver customer communications at scale. Key capabilities include: - Messaging: SMS, RCS, MMS, and WhatsApp APIs and applications for marketing campaigns and customer notifications - Voice: Programmable voice APIs and SIP trunking for call routing and voice-based customer service - Email: Transactional and marketing email infrastructure for deliverability at scale - Verification: Phone number, SMS, and flash-call verification APIs for identity checks and fraud prevention - Agent Tools: MCP, Functions, and Skills for connecting AI agents to Sinch's communication channels, alongside support for third-party AI and partner platforms Sinch is built for organizations that need to reach customers reliably across multiple channels without managing separate vendor relationships for each one. Direct connections to more than 600 carriers and operators, along with ISO 27001, ISO 9001, PCI DSS, and SOC I and II certification and GDPR and HIPAA compliance, support use cases ranging from marketing campaigns and account notifications to identity verification and customer service. The platform is recognized as a Leader in the 2026 Gartner Magic Quadrant for CPaaS and the IDC MarketScape for Communications Engagement Platforms. Show More * * * ### 42.0 Nps Score Already have Sinch? ### All Sinch Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # Is sinch legit? ](/discussions/is-sinch-legit) Is sinch legit? [ Communication Platform as a Service (cPaaS) Platforms ](https://www.g2.com/tags/communication-platform-as-a-service-cpaas-platforms)[ SAP Store Software ](https://www.g2.com/tags/sap-store-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sinch+questions+and+get+answers+from+expert+users+in+our+Sinch+Discussions+section.&title=Sinch+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsinch%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sinch+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsinch%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsinch%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sinch+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsinch%2Fdiscuss%0aAsk+Sinch+questions+and+get+answers+from+expert+users+in+our+Sinch+Discussions+section.) 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[ Communication Platform as a Service (cPaaS) Platforms ](https://www.g2.com/tags/communication-platform-as-a-service-cpaas-platforms)[ SAP Store Software ](https://www.g2.com/tags/sap-store-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sinch+questions+and+get+answers+from+expert+users+in+our+Sinch+Discussions+section.&title=Sinch+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsinch%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sinch+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsinch%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsinch%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sinch+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsinch%2Fdiscuss%0aAsk+Sinch+questions+and+get+answers+from+expert+users+in+our+Sinch+Discussions+section.) 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[ Communication Platform as a Service (cPaaS) Platforms ](https://www.g2.com/tags/communication-platform-as-a-service-cpaas-platforms)[ SAP Store Software ](https://www.g2.com/tags/sap-store-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sinch+questions+and+get+answers+from+expert+users+in+our+Sinch+Discussions+section.&title=Sinch+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsinch%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sinch+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsinch%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsinch%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sinch+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsinch%2Fdiscuss%0aAsk+Sinch+questions+and+get+answers+from+expert+users+in+our+Sinch+Discussions+section.) 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[ SAP Store Software ](https://www.g2.com/tags/sap-store-software)[ Cloud Communication Platforms ](https://www.g2.com/tags/cloud-communication-platforms) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sinch+questions+and+get+answers+from+expert+users+in+our+Sinch+Discussions+section.&title=Sinch+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsinch%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sinch+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsinch%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsinch%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sinch+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsinch%2Fdiscuss%0aAsk+Sinch+questions+and+get+answers+from+expert+users+in+our+Sinch+Discussions+section.) 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