G2 reviewers report that Microsoft Teams excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Mattermost. Users appreciate the seamless integration of chat, video calls, and file sharing, all within a single platform, making collaboration straightforward and efficient.
Users say that Mattermost offers a unique advantage for teams seeking a secure and customizable messaging platform. Reviewers highlight its ability to keep conversations organized through channels and direct messages, which is particularly beneficial for teams that prioritize security and self-hosting options.
Reviewers mention that Microsoft Teams shines in its ease of setup and user-friendly interface. Many users find it simple to connect with their teams, with features like calendar integration and transcripts enhancing the overall experience, making it a go-to choice for organizations looking for quick onboarding.
According to verified reviews, Mattermost users appreciate its flexibility and project management capabilities, especially in the open-source version. Reviewers note that it allows for effective tracking of project statuses and quick problem resolution, which is a significant plus for teams that need to manage multiple projects simultaneously.
G2 reviewers highlight that while both platforms offer solid file sharing capabilities, Microsoft Teams edges out with a slightly higher rating. Users enjoy the convenience of accessing all their messages, meetings, and files in one place, which streamlines their workflow and reduces the need to switch between applications.
Users express mixed feelings about the quality of support for Mattermost, noting that while it can be effective, it may not always meet the expectations set by larger platforms like Microsoft Teams, which has a more robust support system in place. This difference can impact user experience, especially for teams that require immediate assistance.
Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
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