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At a Glance
Market Segments
Small-Business (80.3% of reviews)
Small-Business (49.3% of reviews)
Entry-Level Pricing
$0.00 Per Month
$20 per month
Mailgun
Star Rating
(317)4.2 out of 5
Market Segments
Small-Business (80.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 4 pricing plansSparkPost
Star Rating
(73)4.0 out of 5
Market Segments
Small-Business (49.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$20 per month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mailgun excels in its Mail Send API with a score of 9.4, which reviewers mention allows for seamless integration and efficient email delivery, while SparkPost's API, scoring 8.8, is noted to be slightly less intuitive.
- Reviewers mention that Mailgun's Custom Tracking Domain feature, rated at 9.2, provides better brand visibility and control compared to SparkPost's 8.8 rating, which some users feel lacks flexibility.
- G2 users highlight Mailgun's superior Performance and Reliability with a score of 9.1, stating that it consistently delivers emails without delays, whereas SparkPost, with a score of 8.5, has received feedback about occasional latency issues.
- Users on G2 report that Mailgun's Detailed Server Logs feature, rated at 8.5, offers comprehensive insights into email performance, while SparkPost's 7.7 rating indicates that its logging capabilities could be more robust.
- Reviewers mention that Mailgun's Email Segmentation feature, scoring 8.0, allows for more targeted campaigns, whereas SparkPost's 7.1 rating suggests that users find its segmentation options less effective for personalized marketing.
- Users say that Mailgun's Quality of Support is rated at 8.1, with many praising the responsiveness and helpfulness of the support team, while SparkPost's 7.6 rating indicates that some users have experienced slower response times.
Pricing
Entry-Level Pricing
Mailgun
Free
$0.00
Per Month
Flexible plans built for email delivery. Try it out for free. Free plan includes 100 emails/day.
- 100 emails per day
- Ticket support
- RESTful email APIs and SMTP relay
SparkPost
STARTER
$20
per month
OVERAGE:
$1.00 / thousand
- 50,000 emails/month
- OVERAGE: $1.00 / thousand
Free Trial
Mailgun
Free Trial is available
SparkPost
Free Trial is available
Ratings
Meets Requirements
8.8
279
8.2
63
Ease of Use
8.7
282
8.6
62
Ease of Setup
8.6
196
8.3
41
Ease of Admin
8.8
184
7.9
41
Quality of Support
8.1
225
7.7
59
Has the product been a good partner in doing business?
8.7
172
7.5
40
Product Direction (% positive)
7.4
280
8.1
61
Features by Category
Administration
7.1
85
7.1
23
6.9
81
6.5
18
8.1
119
8.6
20
7.7
112
7.1
18
8.4
212
7.8
28
8.2
173
8.1
30
Integrations
8.7
169
8.5
27
8.7
159
8.5
26
9.3
214
8.9
29
7.9
122
7.7
22
Platform
9.0
169
8.9
27
8.8
174
8.5
26
8.1
100
8.7
26
8.6
216
8.2
30
8.1
180
8.5
29
8.4
216
8.2
30
8.5
140
8.3
25
8.9
227
8.5
32
Diagnosis
9.0
5
6.1
11
9.0
5
6.3
13
Not enough data
6.7
13
Not enough data
7.2
12
Tracking
8.7
5
8.3
14
Not enough data
7.2
10
Not enough data
7.1
11
Not enough data
7.9
11
Not enough data
6.8
13
Reporting
Not enough data
5.7
12
Not enough data
5.6
12
Not enough data
6.1
12
Not enough data
6.0
13
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.3
5
Not enough data
4.3
5
Not enough data
Agentic AI - Email Verification
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.5
12
Customizations
Not enough data
8.1
16
Not enough data
8.3
13
Not enough data
8.1
14
Not enough data
7.8
13
Not enough data
8.2
11
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mailgun and SparkPost are categorized as Transactional Email and Email Deliverability
Unique Categories
Mailgun is categorized as Email Verification and Email Testing
SparkPost is categorized as Email Tracking
Reviews
Reviewers' Company Size
Mailgun
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SparkPost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.7%
Computer Software
16.4%
Internet
12.1%
Marketing and Advertising
9.2%
Hospital & Health Care
2.0%
Other
41.6%
Internet
19.7%
Information Technology and Services
11.3%
Computer Software
9.9%
Financial Services
8.5%
Higher Education
4.2%
Other
46.5%
Alternatives
Discussions
What is Mailgun used for?
2 Comments
MF
MailGun is a paid application that integrates functionalities such as email in mobile and web apps. The integration is usually done using APIs.Read more
Mailgun
1 Comment
JF
If you want to reduce the bounce rate, you need to verify the accounts in your distribution list.
If you want to know about those bounces, use the API.Read more
How to track emails?
1 Comment
TN
You can track user clickable emails by enabling them under domain settings. There's click tracking, open tracking, and unsubscribe tracking. Keep in mind...Read more
How much does SparkPost cost?
1 Comment
Official Response from SparkPost
SparkPost offers a free test account and a variety of plans to fit sending needs based on volume, starting at $20 / month.Read more
How can I stay aware of outages?
1 Comment
Official Response from SparkPost
We’re proud of SparkPost’s uptime and reliability. We’ve built a fully cloud-based system that scales instantly—and with full elasticity and redundancy. That...Read more
How do I find out what happened to my messages?
1 Comment
Official Response from SparkPost
Detailed information on message delivery and engagement is available through real-time webhooks. In addition, information is available on a pull-basis...Read more
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