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Compare LiteManager and SolarWinds DameWare Remote Support 
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At a Glance
Market Segments
Small-Business (60.0% of reviews)
Mid-Market (48.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
LiteManager
Star Rating
(25)4.6 out of 5
Market Segments
Small-Business (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about LiteManagerSolarWinds DameWare Remote Support
Star Rating
(68)4.3 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SolarWinds DameWare Remote SupportSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SolarWinds DameWare Remote Support excels in unattended access with a score of 9.1, allowing IT teams to manage devices without user intervention, while LiteManager also performs well with a score of 9.0, but some users feel it lacks the same level of reliability.
- Reviewers mention that the session recording feature in LiteManager is highly rated at 8.9, providing a robust way to document remote sessions, whereas SolarWinds DameWare's score of 6.3 indicates that users find this feature lacking in functionality and ease of use.
- G2 users highlight that SolarWinds DameWare Remote Support has superior file sharing capabilities, both scoring 9.0, but users on G2 note that DameWare's interface is more intuitive, making it easier to share files during remote sessions.
- Users say that the quality of support for LiteManager is rated at 9.1, with many reviewers praising the responsiveness and helpfulness of the support team, while SolarWinds DameWare's score of 8.3 suggests that users have had mixed experiences with their support services.
- Reviewers mention that SolarWinds DameWare Remote Support shines in administration features, scoring 9.4 for usage information, which helps IT managers track and manage remote sessions effectively, while LiteManager's score of 8.1 indicates it may not provide as comprehensive insights.
- Users report that both products offer multi-monitor support, but LiteManager is often noted for its seamless handling of multiple screens, which enhances user experience during remote sessions, while SolarWinds DameWare has received feedback about occasional lag in this area.
Pricing
Entry-Level Pricing
LiteManager
No pricing availableSolarWinds DameWare Remote Support
No pricing availableFree Trial
LiteManager
Free Trial is available
SolarWinds DameWare Remote Support
Free Trial is available
Ratings
Meets Requirements
9.3
23
9.1
60
Ease of Use
8.5
23
9.0
60
Ease of Setup
8.1
18
8.8
41
Ease of Admin
8.9
17
9.0
40
Quality of Support
9.2
22
8.2
48
Has the product been a good partner in doing business?
8.8
15
8.7
38
Product Direction (% positive)
8.4
22
7.1
57
Features by Category
Administration
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Device Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Administration
8.8
11
9.1
15
9.2
10
8.7
13
8.8
11
8.6
14
9.3
10
7.1
7
8.3
7
Feature Not Available
9.3
12
9.4
17
9.4
11
Feature Not Available
Platform
8.6
12
8.8
12
7.4
9
Feature Not Available
7.7
8
Feature Not Available
9.8
9
9.5
18
Security
8.6
7
7.2
6
9.0
10
Feature Not Available
8.7
9
Feature Not Available
Categories
Categories
Shared Categories
LiteManager and SolarWinds DameWare Remote Support are categorized as Remote Desktop
Unique Categories
LiteManager has no unique categories
SolarWinds DameWare Remote Support is categorized as Remote Support
Reviews
Reviewers' Company Size
LiteManager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SolarWinds DameWare Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.0%
Computer Software
16.0%
Education Management
12.0%
Financial Services
8.0%
Computer Networking
8.0%
Other
32.0%
Information Technology and Services
13.2%
Education Management
7.4%
Government Administration
5.9%
Oil & Energy
4.4%
Financial Services
4.4%
Other
64.7%
Discussions
How can we disable the try icon and notification in version 4.9?
1 Comment
DY
Unfortunately impossible to hide the icon, but you can disable all notification
use default options...Read more
LiteManager has no more discussions with answers
SolarWinds DameWare Remote Support has no discussions with answers
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