Introducing G2.ai, the future of software buying.Try now
Compare Khan Academy and ServiceSkills 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Bridge
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Speakable
Visit Website
![ACI Learning [ITPro]](https://images.g2crowd.com/uploads/product/hd_favicon/5e2deb2873672a2527bf86ec151ce1a9/aci-learning-itpro.svg "ACI Learning [ITPro]")
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ACI Learning [ITPro]
Visit Website
At a Glance
Market Segments
Small-Business (37.9% of reviews)
Mid-Market (45.0% of reviews)
Entry-Level Pricing
No pricing available
$2,990.00 10 Learners Per Year
Khan Academy
Star Rating
(178)4.5 out of 5
Market Segments
Small-Business (37.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Khan AcademyServiceSkills
Star Rating
(143)4.8 out of 5
Market Segments
Mid-Market (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
$2,990.00 10 Learners Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Khan Academy excels in providing high-quality video content, with a score of 9.5, making it a preferred choice for learners seeking engaging educational materials. In contrast, ServiceSkills also offers strong video content but falls slightly behind with a score of 9.4.
- Reviewers mention that Khan Academy's personalized learning paths are well-structured, scoring 9.6, which helps users navigate their learning journey effectively. ServiceSkills, while offering personalized recommendations, scores lower at 8.9, indicating a less tailored experience.
- G2 users highlight that ServiceSkills shines in its quality of support, achieving an impressive score of 9.8, which users appreciate for timely assistance. Conversely, Khan Academy's support quality is rated at 8.6, suggesting room for improvement in customer service responsiveness.
- Users on G2 report that ServiceSkills offers robust administrative features, including a user-friendly administrative dashboard with a score of 9.4, which simplifies course management. Khan Academy, while functional, scores slightly lower at 8.7 in this area, indicating a less intuitive admin experience.
- Reviewers mention that Khan Academy's gamification features are somewhat limited, scoring 8.3, which may affect user engagement. In contrast, ServiceSkills provides a more engaging experience with better gamification options, although specific scores in this area are not highlighted.
- Users say that both platforms offer strong course delivery options, but Khan Academy's learning paths are particularly well-received, scoring 9.6, while ServiceSkills also performs well but does not match this level of user satisfaction.
Pricing
Entry-Level Pricing
Khan Academy
No pricing availableServiceSkills
Up to 10 Learners Annually
$2,990.00
10 Learners Per Year
- Micro Group
Free Trial
Khan Academy
No trial information availableServiceSkills
Free Trial is available
Ratings
Meets Requirements
8.9
156
9.5
128
Ease of Use
9.1
157
9.4
129
Ease of Setup
9.1
20
9.3
118
Ease of Admin
8.8
19
9.1
117
Quality of Support
8.6
107
9.8
126
Has the product been a good partner in doing business?
8.3
16
9.8
117
Product Direction (% positive)
9.5
152
9.6
119
Features by Category
Functionality
Not enough data
Not enough data
9.0
5
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
9.3
5
|
Verified
Not enough data
Feature Not Available
Not enough data
Content
7.7
5
|
Verified
Not enough data
9.4
6
|
Verified
Not enough data
Platform Reporting and Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Technical Skills Development
Not enough data
Not enough data
Learning Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Learning Platforms
Not enough data
Not enough data
Courses
Not enough data
8.2
34
Not enough data
9.4
40
Not enough data
9.4
40
Not enough data
8.4
35
Not enough data
9.1
37
Not enough data
8.3
33
Administration
Not enough data
9.3
36
Not enough data
9.5
36
Not enough data
9.5
37
Compatibility
Not enough data
7.3
29
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
29
Not enough data
Feature Not Available
Course Delivery
Not enough data
9.4
29
Not enough data
9.2
30
Not enough data
9.3
30
Course Management
Not enough data
Feature Not Available
Not enough data
8.7
21
Not enough data
9.2
26
Not enough data
8.4
20
LMS Marketplace
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Interface
Not enough data
8.7
18
Not enough data
7.0
11
Training & eLearning
Not enough data
9.4
42
Not enough data
9.6
43
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
9.4
32
Not enough data
9.2
30
|
Verified
Not enough data
9.5
40
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Khan Academy and ServiceSkills are categorized as Online Course Providers
Unique Categories
Khan Academy is categorized as Technical Skills Development and Digital Learning Platforms
ServiceSkills is categorized as Corporate Learning Management Systems
Reviews
Reviewers' Company Size
Khan Academy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceSkills
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
25.4%
Education Management
19.8%
Primary/Secondary Education
18.6%
E-Learning
4.5%
Internet
3.4%
Other
28.2%
Insurance
5.7%
Hospital & Health Care
5.7%
Retail
5.0%
Consumer Services
5.0%
Automotive
5.0%
Other
73.6%
Alternatives
Discussions
What is Khan Academy used for?
1 Comment
PA
Khan Academy is a free resource for students of all ages. There are a multitude of courses that are available either as part of a school curriculum or for...Read more
Khan Academy has no more discussions with answers
Are these courses also for Learning Management Systems?
1 Comment
Official Response from ServiceSkills
Yes. You can add America’s favorite collection of service training courses to your Learning Management System. This entire online library of customer...Read more
What additional learning tools are included?
1 Comment
Official Response from ServiceSkills
Each module is a self-contained course which will improve the skills needed in today's competitive workplace. In addition to the award-winning streaming...Read more
Can you list the training content included?
1 Comment
Official Response from ServiceSkills
All the skills and techniques necessary to ensure your team keeps customers satisfied, collaborate better with co-workers and supervise more effectively. The...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
