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Compare Joonbot Chatbot Builder and ProProfs Chat 
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At a Glance
Market Segments
Small-Business (93.8% of reviews)
Small-Business (51.4% of reviews)
Entry-Level Pricing
Free Trial Per Month
$39/month 3
Joonbot Chatbot Builder
Star Rating
(16)4.5 out of 5
Market Segments
Small-Business (93.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 3 pricing plansProProfs Chat
Star Rating
(35)4.5 out of 5
Market Segments
Small-Business (51.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$39/month 3
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ProProfs Chat excels in its Knowledge Base feature, scoring a high 9.4, which allows for easy access to information and self-service options for customers. In contrast, Joonbot Chatbot Builder does not have a comparable feature that stands out in user reviews.
- Reviewers mention that ProProfs Chat's Lead Development capabilities are impressive, with a score of 9.3, enabling effective tracking and nurturing of leads. Joonbot Chatbot Builder, while functional, does not receive the same level of praise in this area, with users noting limitations in lead tracking.
- G2 users highlight the Ease of Setup for Joonbot Chatbot Builder, which scored 9.4, making it a preferred choice for those looking for a quick implementation. ProProfs Chat, while user-friendly, scored slightly lower at 8.5, indicating a more complex setup process.
- Users on G2 appreciate the Quality of Support from Joonbot Chatbot Builder, which received a score of 9.1, suggesting that users feel well-supported. In comparison, ProProfs Chat scored 8.7, indicating that while support is good, it may not be as responsive or comprehensive as Joonbot's.
- Reviewers say that ProProfs Chat's Customization Interface is rated at 7.3, which some users find limiting when trying to tailor the chat experience. Joonbot Chatbot Builder, however, offers more flexibility in customization, allowing users to create more personalized interactions.
- Users report that ProProfs Chat's Pop-up Chat feature scores a solid 9.0, enhancing user engagement on websites. Joonbot Chatbot Builder, while offering similar functionalities, does not receive the same level of acclaim for its pop-up features, indicating a potential area for improvement.
Pricing
Entry-Level Pricing
Joonbot Chatbot Builder
Free
Free Trial
Per Month
Free plan
- 100 conversations
- Unlimited chatbots
- Unlimited blocks per chatbot
ProProfs Chat
Gold Package
$39/month
3
Best for established businesses that have support teams & require team reporting.
- All Silver Plan
- Chat history - 1 year
- Domains - 3
Free Trial
Joonbot Chatbot Builder
Free Trial is available
ProProfs Chat
Free Trial is available
Ratings
Meets Requirements
8.8
13
8.3
26
Ease of Use
8.8
13
9.0
26
Ease of Setup
9.4
9
8.5
10
Ease of Admin
8.9
9
8.3
10
Quality of Support
9.1
13
8.7
25
Has the product been a good partner in doing business?
8.7
9
9.3
10
Product Direction (% positive)
7.5
14
8.9
22
Features by Category
Messenger
8.1
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
8
Not enough data
Channels
Feature Not Available
Not enough data
7.9
7
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customers
Feature Not Available
Not enough data
Not enough data
Not enough data
6.9
7
Not enough data
7.1
7
Not enough data
6.7
5
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.0
8
|
Verified
Not enough data
8.8
8
|
Verified
Not enough data
Not enough data
Not enough data
9.4
6
|
Verified
Not enough data
Not enough data
Internal Use
Not enough data
8.5
8
|
Verified
Not enough data
7.7
5
Not enough data
9.3
7
|
Verified
Not enough data
9.4
6
|
Verified
Not enough data
8.7
5
|
Verified
Not enough data
9.3
5
|
Verified
User Interface Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Joonbot Chatbot Builder and ProProfs Chat are categorized as Chatbots
Unique Categories
Joonbot Chatbot Builder is categorized as Conversational Marketing, Bot Platforms, Lead Capture, and No-Code Development Platforms
ProProfs Chat is categorized as Live Chat
Reviews
Reviewers' Company Size
Joonbot Chatbot Builder
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ProProfs Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
18.8%
Manufacturing
6.3%
Transportation/Trucking/Railroad
6.3%
Staffing and Recruiting
6.3%
Real Estate
6.3%
Other
56.3%
Information Technology and Services
22.9%
Marketing and Advertising
20.0%
Computer Software
8.6%
Automotive
5.7%
Accounting
5.7%
Other
37.1%
Alternatives
Discussions
Joonbot Chatbot Builder has no discussions with answers
ProProfs Chat has no discussions with answers
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