G2 reviewers report that TriNet excels in providing a comprehensive platform for payroll and employee benefits, with users highlighting the efficiency and reliability of its payroll processing. Many appreciate the robust benefits package and self-service tools that empower employees to manage their own information.
Users say that QuickBooks Payroll offers a user-friendly experience, particularly noting its seamless integration with QuickBooks Online. However, some have expressed concerns about security, mentioning vulnerabilities that could pose risks if not addressed.
Reviewers mention that TriNet's customer support is a standout feature, with many praising the chat support function that connects them to real people for immediate assistance. This level of support is often contrasted with QuickBooks Payroll, where users have reported less satisfactory experiences with support services.
According to verified reviews, QuickBooks Payroll is recognized for its quick and simple setup process, making it appealing for small businesses looking for an easy onboarding experience. However, some users feel that it lacks the depth of features found in more specialized payroll systems.
G2 reviewers highlight that TriNet's capabilities in managing the complete employee lifecycle—from onboarding to offboarding—are particularly beneficial for businesses that require comprehensive HR solutions. This is an area where QuickBooks Payroll may fall short, as it is primarily focused on payroll rather than broader HR functionalities.
Users report that while both platforms offer solid payroll entry features, TriNet's direct deposit functionality receives high praise for its reliability, with users noting a seamless experience. In contrast, QuickBooks Payroll's direct deposit feature, while functional, does not receive the same level of acclaim.
Pricing
Entry-Level Pricing
QuickBooks Payroll
Core
$22.50
Per Month
Cover the basics—easily pay your team and have your payroll taxes done for you.
Payroll features Full-service payroll Includes automated taxes and forms Auto Payroll 1099 E-File & Pay Expert product support Next-day direct deposit
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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