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At a Glance
Market Segments
Small-Business (60.4% of reviews)
Small-Business (54.5% of reviews)
Entry-Level Pricing
Contact Us Per Year
Starting at $40.00
Luciq
Star Rating
(237)4.4 out of 5
Market Segments
Small-Business (60.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about LuciqRaygun
Star Rating
(122)4.3 out of 5
Market Segments
Small-Business (54.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $40.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Raygun excels in Real-Time Monitoring with a score of 9.3, providing immediate insights into application performance, while Instabug's performance in this area is not specified, indicating a potential gap in real-time capabilities.
- Reviewers mention that Raygun's Multi-System Monitoring feature stands out with a score of 9.4, allowing users to track performance across various platforms seamlessly, whereas Instabug's score of 7.0 suggests it may not offer the same level of comprehensive monitoring.
- G2 users highlight that Instabug has a stronger focus on Crash Solutions, scoring 8.3 compared to Raygun's 7.0, indicating that users may find Instabug more effective in addressing and resolving application crashes.
- Reviewers say that Raygun's Performance Monitoring is robust, with a score of 9.3, which is crucial for maintaining application uptime, while Instabug's performance monitoring is rated lower, suggesting it may not provide the same level of detail or reliability.
- Users on G2 report that Raygun's Incident Alerting feature is highly rated at 9.4, ensuring timely notifications for issues, while Instabug's score of 8.6 indicates it may not be as responsive in alerting users to critical incidents.
- Reviewers mention that Raygun's Analytics capabilities are rated at 8.6, providing valuable insights into user behavior, while Instabug's lower score of 7.8 suggests it may lack some depth in analytics features that users find beneficial.
Pricing
Entry-Level Pricing
Luciq
Custom Plan
Contact Us
Per Year
Get full platform access with one transparent plan, priced on DAU and Seats. No hidden fees. No surprise overages.
- Application Performance Monitoring
- Enterprise Feedback Management
- Crash Reporting
Raygun
Crash Reporting
Starting at $40.00
Detect, diagnose and resolve errors affecting your customers.
- Basic subscription starts with 100,000 reserved errors
- Team subscription starts with 200,000 reserved errors
- Business subscription starts with 100,000,000 reserved errors
Free Trial
Luciq
Free Trial is available
Raygun
Free Trial is available
Ratings
Meets Requirements
8.7
204
8.9
89
Ease of Use
8.7
207
8.8
89
Ease of Setup
8.6
113
9.1
32
Ease of Admin
8.2
114
8.7
34
Quality of Support
8.8
186
8.5
66
Has the product been a good partner in doing business?
8.7
109
8.6
30
Product Direction (% positive)
8.1
199
8.6
81
Features by Category
User Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
A/B Testing
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Information
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Experience
Not enough data
9.4
8
Not enough data
Feature Not Available
Not enough data
8.1
7
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Feature Not Available
Performance
Not enough data
Feature Not Available
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Feature Not Available
Bug Reporting
8.6
43
Feature Not Available
8.7
42
Feature Not Available
8.1
39
Feature Not Available
Bug Monitoring
8.0
34
8.6
26
8.6
40
8.4
37
8.3
36
8.5
31
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
8.9
24
8.5
11
8.9
24
8.5
13
8.9
30
Feature Not Available
Crash Data
8.3
25
7.8
12
8.4
24
Feature Not Available
7.7
28
8.2
12
Metrics
Feature Not Available
8.1
6
7.0
15
8.7
5
8.0
14
8.7
5
Feature Not Available
Not enough data
7.9
12
Not enough data
Monitoring
8.6
11
8.5
8
8.5
12
8.8
8
8.5
11
8.3
9
6.9
7
Feature Not Available
6.9
6
9.3
9
Response
8.7
10
8.7
9
8.8
8
9.3
9
7.9
7
Feature Not Available
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.1
6
8.8
12
6.7
5
9.0
8
Functionality
Feature Not Available
Feature Not Available
4.7
5
9.0
7
Feature Not Available
8.6
6
5.7
5
8.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
7.3
13
|
Verified
Not enough data
7.6
13
|
Verified
Not enough data
8.0
16
|
Verified
Not enough data
7.5
14
Not enough data
Process Management
7.8
12
|
Verified
Not enough data
7.1
11
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
Not enough data
System Management
8.2
12
|
Verified
Not enough data
8.0
11
|
Verified
Not enough data
Metrics
Feature Not Available
8.1
6
7.0
15
8.7
5
8.0
14
8.7
5
Feature Not Available
Not enough data
7.9
12
Not enough data
Categories
Categories
Shared Categories
Luciq and Raygun are categorized as Application Performance Monitoring (APM), Mobile Crash Reporting, and Bug Tracking
Reviews
Reviewers' Company Size
Luciq
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Raygun
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
23.9%
Information Technology and Services
8.3%
Financial Services
6.5%
Internet
4.3%
Consumer Services
3.5%
Other
53.5%
Computer Software
28.1%
Information Technology and Services
16.5%
Financial Services
6.6%
Internet
5.8%
Insurance
5.8%
Other
37.2%
Discussions
What is the best way to get a better birds eye view of the sentiment/polarity of the user verbatims?
2 Comments
NA
Hi Stephen,
This is Nour from Instabug team! Thank you for your feedback, it really sounds interesting and we'd love to have a further discussion about...Read more
What is Instabug?
1 Comment
Official Response from Luciq
Instabug is providing in-app feedback and bug reporting to mobile apps. It provides a seamless way for two-way communication with users, while providing...Read more
How does Instabug work?
1 Comment
Official Response from Luciq
It starts with the mobile app developer integrating our SDK into the app in a process that takes less than a minute to be done. Then whenever a user wants to...Read more
Is there any way to further customize grouping?
1 Comment
AV
Hi there Hugo,
Thanks for reaching out! We do have options for further customizing error groups. You can set up your own custom error group hasher by...Read more
Raygun has no more discussions with answers
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