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Compare IFS Cloud and Service Pro® Software 
Featured Products
At a Glance
Market Segments
Mid-Market (63.4% of reviews)
Mid-Market (77.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
IFS Cloud
Star Rating
(269)4.0 out of 5
Market Segments
Mid-Market (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about IFS CloudService Pro® Software
Star Rating
(22)4.4 out of 5
Market Segments
Mid-Market (77.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Service Pro® SoftwareIFS Cloud vs Service Pro® Software
When assessing the two solutions, reviewers found Service Pro® Software easier to use, set up, and administer. Reviewers also preferred doing business with Service Pro® Software overall.
- Reviewers felt that IFS Cloud meets the needs of their business better than Service Pro® Software.
- When comparing quality of ongoing product support, reviewers felt that Service Pro® Software is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Service Pro® Software over IFS Cloud.
Pricing
Entry-Level Pricing
IFS Cloud
No pricing availableService Pro® Software
No pricing availableFree Trial
IFS Cloud
No trial information availableService Pro® Software
No trial information availableRatings
Meets Requirements
8.1
220
7.6
13
Ease of Use
7.6
221
8.5
13
Ease of Setup
6.6
153
7.2
12
Ease of Admin
7.4
151
8.5
12
Quality of Support
6.4
214
8.5
13
Has the product been a good partner in doing business?
7.3
151
8.6
12
Product Direction (% positive)
8.1
214
8.8
10
Features by Category
Accounting
8.4
31
Not enough data
8.0
26
Not enough data
7.9
26
Not enough data
8.2
27
Not enough data
7.8
25
Not enough data
8.2
25
Not enough data
7.9
29
Not enough data
8.2
25
Not enough data
8.1
24
Not enough data
7.9
26
Not enough data
Inventory & Warehouse
8.9
31
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
30
Not enough data
8.1
27
Not enough data
7.9
23
Not enough data
8.5
24
Not enough data
8.1
16
Not enough data
Purchasing
8.3
32
Not enough data
8.8
31
Not enough data
7.9
26
Not enough data
8.4
31
Not enough data
Sales & Marketing
8.5
27
Not enough data
8.3
21
Not enough data
8.6
29
Not enough data
7.8
28
Not enough data
8.3
25
Not enough data
7.8
24
Not enough data
Manufacturing
8.1
28
Not enough data
7.4
24
Not enough data
7.6
23
Not enough data
8.2
28
Not enough data
8.3
27
Not enough data
8.3
28
Not enough data
7.7
21
Not enough data
8.4
22
Not enough data
Quality Management
8.1
24
Not enough data
7.7
25
Not enough data
7.1
21
Not enough data
7.5
24
Not enough data
7.7
20
Not enough data
7.7
22
Not enough data
8.0
22
Not enough data
Distribution
8.5
28
Not enough data
8.5
23
Not enough data
7.5
25
Not enough data
8.6
27
Not enough data
8.3
25
Not enough data
HR
8.2
13
Not enough data
7.8
20
Not enough data
7.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Process ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
9.8
8
Not enough data
7.2
6
Not enough data
8.6
6
Not enough data
8.1
9
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
9.3
5
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
7.6
7
Not enough data
Inventory & Warehouse
8.3
12
Not enough data
8.6
12
Not enough data
8.0
11
Not enough data
7.6
11
Not enough data
7.8
12
Not enough data
Purchasing
8.0
9
Not enough data
8.3
11
Not enough data
8.5
10
Not enough data
8.8
11
Not enough data
Sales & Marketing
8.3
11
Not enough data
7.9
8
Not enough data
8.0
10
Not enough data
8.1
9
Not enough data
8.3
9
Not enough data
8.3
10
Not enough data
Discrete Manufacturing
8.0
9
Not enough data
7.2
6
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.2
10
Not enough data
Process Manufacturing
7.2
6
Not enough data
7.1
8
Not enough data
7.2
6
Not enough data
ETO Manufacturing
7.7
8
Not enough data
7.5
6
Not enough data
7.0
5
Not enough data
Quality Management
8.3
6
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
8.8
8
Not enough data
Service
Not enough data
Not enough data
Not enough data
Not enough data
7.5
6
Not enough data
Distribution
8.3
9
Not enough data
8.1
9
Not enough data
8.7
10
Not enough data
HR
Not enough data
Not enough data
Not enough data
Not enough data
7.8
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mixed Mode ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
8.3
23
Not enough data
6.9
16
Not enough data
6.8
16
Not enough data
7.8
22
Not enough data
7.5
19
Not enough data
7.2
21
Not enough data
7.6
18
Not enough data
7.6
20
Not enough data
7.6
17
Not enough data
7.5
17
Not enough data
Inventory & Warehouse
8.0
22
Not enough data
7.6
21
Not enough data
7.7
21
Not enough data
7.4
18
Not enough data
6.8
18
Not enough data
Purchasing
7.6
19
Not enough data
8.3
20
Not enough data
8.0
20
Not enough data
8.1
20
Not enough data
Sales & Marketing
7.6
19
Not enough data
7.4
14
Not enough data
8.1
18
Not enough data
8.0
17
Not enough data
7.8
19
Not enough data
7.4
17
Not enough data
Manufacturing
8.0
20
Not enough data
8.1
18
Not enough data
7.6
19
Not enough data
7.9
19
Not enough data
7.2
15
Not enough data
7.6
18
Not enough data
Quality Management
7.5
16
Not enough data
7.4
16
Not enough data
6.4
15
Not enough data
7.5
16
Not enough data
Distribution
8.1
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
HR
6.3
10
Not enough data
7.4
12
Not enough data
7.3
11
Not enough data
Generative AI
4.3
5
Not enough data
4.7
5
Not enough data
Agentic AI - Discrete ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory & Warehouse
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales & Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Manufacturing
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
HR
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ETO ERP
Not enough data
Not enough data
Accounting
6.9
48
Not enough data
6.8
48
Not enough data
6.8
52
Not enough data
7.1
59
Not enough data
6.5
36
Not enough data
7.6
65
Not enough data
7.5
68
Not enough data
7.5
61
Not enough data
7.3
53
Not enough data
7.1
53
Not enough data
7.5
74
Not enough data
7.0
50
Not enough data
7.5
53
Not enough data
7.2
46
Not enough data
7.7
50
Not enough data
7.7
57
Not enough data
7.5
53
Not enough data
7.4
64
Not enough data
Back Office
7.3
55
Not enough data
7.7
48
Not enough data
6.9
27
Not enough data
7.1
44
Not enough data
7.5
53
Not enough data
7.4
31
Not enough data
6.5
26
Not enough data
8.2
72
Not enough data
8.2
66
Not enough data
7.0
37
Not enough data
7.4
46
Not enough data
7.6
41
Not enough data
7.5
44
Not enough data
7.1
29
Not enough data
Front Office
6.9
32
Not enough data
6.1
25
Not enough data
7.2
40
Not enough data
7.6
36
Not enough data
6.8
30
Not enough data
6.8
21
Not enough data
6.8
23
Not enough data
7.4
49
Not enough data
7.4
43
Not enough data
6.6
30
Not enough data
7.1
50
Not enough data
7.1
42
Not enough data
6.6
21
Not enough data
6.4
22
Not enough data
6.8
23
Not enough data
6.8
32
Not enough data
Integration
6.7
34
Not enough data
7.2
63
Not enough data
7.3
59
Not enough data
Logistics
7.6
62
Not enough data
7.1
51
Not enough data
7.3
52
Not enough data
7.4
67
Not enough data
7.5
66
Not enough data
8.0
65
Not enough data
7.4
58
Not enough data
7.3
57
Not enough data
7.8
64
Not enough data
7.8
59
Not enough data
Platform
7.6
65
Not enough data
7.1
48
Not enough data
7.2
56
Not enough data
7.5
61
Not enough data
7.4
68
Not enough data
7.1
56
Not enough data
Production
7.6
61
Not enough data
6.5
41
Not enough data
7.1
49
Not enough data
6.9
48
Not enough data
7.2
45
Not enough data
6.8
37
Not enough data
7.5
57
Not enough data
7.3
50
Not enough data
7.2
39
Not enough data
7.5
53
Not enough data
6.9
35
Not enough data
7.4
49
Not enough data
Reporting & Analytics
7.3
62
Not enough data
7.4
64
Not enough data
7.3
57
Not enough data
Generative AI
6.3
10
Not enough data
6.4
12
Not enough data
Agentic AI - ERP Systems
Not enough data
Not enough data
Asset Definition
8.1
13
Not enough data
7.6
12
Not enough data
7.8
13
Not enough data
7.8
12
Not enough data
Asset Tracking
6.5
13
Not enough data
8.1
13
Not enough data
7.9
14
Not enough data
Inventory
7.8
13
Not enough data
6.7
12
Not enough data
7.1
13
Not enough data
Depreciation
7.4
12
Not enough data
7.8
12
Not enough data
7.2
12
Not enough data
6.5
13
Not enough data
Maintenance
7.8
12
Not enough data
7.5
12
Not enough data
7.5
10
Not enough data
7.7
11
Not enough data
7.8
10
Not enough data
7.9
12
Not enough data
Field Service
8.1
12
Not enough data
8.3
9
Not enough data
7.5
8
Not enough data
Monitoring
7.4
12
Not enough data
8.3
11
Not enough data
7.3
11
Not enough data
Contract & Warranty
7.7
11
Not enough data
7.4
9
Not enough data
6.8
10
Not enough data
Analytics
8.3
15
Not enough data
8.1
15
Not enough data
7.8
12
Not enough data
Integration
9.1
13
Not enough data
6.3
8
Not enough data
8.3
14
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
Not enough data
Logistics and Operations
6.9
7
Not enough data
6.9
6
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
8.1
7
Not enough data
7.4
9
Not enough data
6.1
9
Not enough data
8.3
7
Not enough data
7.5
8
Not enough data
7.9
8
Not enough data
Nonconformance
7.0
19
Not enough data
6.9
19
Not enough data
7.5
17
Not enough data
Quality system
7.5
20
Not enough data
7.2
18
Not enough data
7.3
20
Not enough data
Risk Management
6.6
16
Not enough data
6.4
14
Not enough data
6.7
19
Not enough data
Inspection Management
6.4
18
Not enough data
7.3
19
Not enough data
7.0
18
Not enough data
Compliance
7.0
16
Not enough data
6.9
14
Not enough data
7.0
15
Not enough data
Platform
6.7
22
Not enough data
7.4
24
Not enough data
6.5
16
Not enough data
6.9
24
Not enough data
Services
7.4
23
Not enough data
6.4
25
Not enough data
6.4
24
Not enough data
6.2
21
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
7.5
31
7.9
8
8.1
36
9.1
9
8.2
32
7.5
8
8.0
33
Not enough data
On the Job
7.9
39
8.1
7
7.8
38
7.3
5
7.7
31
Not enough data
7.4
32
5.3
5
7.3
11
Not enough data
After the Job
7.8
44
7.2
9
7.4
38
6.9
8
7.8
32
Not enough data
7.8
25
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial Management - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Procurement - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Human Resources - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Citizen Services - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Management - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Compliance & Audit - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Data & Analytics - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IFS Cloud and Service Pro® Software are categorized as Field Service Management
Unique Categories
IFS Cloud is categorized as Process ERP, Mixed Mode ERP, Discrete ERP, ETO ERP, Quality Management (QMS), Enterprise Asset Management (EAM), ERP Systems, Aviation MRO, Construction ERP, and Government ERP
Service Pro® Software has no unique categories
Reviews
Reviewers' Company Size
IFS Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Service Pro® Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
8.7%
Oil & Energy
8.0%
Information Technology and Services
7.2%
Electrical/Electronic Manufacturing
4.6%
Construction
4.6%
Other
66.9%
Construction
45.5%
Machinery
13.6%
Facilities Services
13.6%
Consumer Services
13.6%
Oil & Energy
4.5%
Other
9.1%
Alternatives
Discussions
What is IFS FSM?
2 Comments
SN
It’s IFS’s Field Service Module. This is a module developed by IFS to support field agents wherein they can key in requirements/service reports from remote...Read more
Is it possible to set up API pushes or any other notifications?
1 Comment
LL
Hi Zach, thanks for using Service Pro!
This is a capability that's available with some Service Pro packages. Our Customer Success team will reach out...Read more
What are service Pro?
1 Comment
Official Response from Service Pro® Software
MSI Data's software, Service Pro is an end-to-end, cloud-based field service management suite for automating field service work, including repair, preventive...Read more
What is service Pro app?
1 Comment
AK
Thank you for your question! Service Pro Mobile is a true mobile field service app available for iOS, Android, and Windows users. Service Pro Mobile lets...Read more
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