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Compare Iceberg and Salesforce Customer Success 
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At a Glance
Market Segments
Mid-Market (53.8% of reviews)
Mid-Market (46.2% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free
Iceberg
Star Rating
(13)4.9 out of 5
Market Segments
Mid-Market (53.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 2 pricing plansSalesforce Customer Success
Star Rating
(369)4.4 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansPricing
Entry-Level Pricing
Iceberg
Scale Subscription
Contact Us
Per Year
Designed for companies that want to pursue complex projects quickly and accelerate operational transformation. You will be assigned a RevOps team that includes a RevOps architect, project manager, and systems admin who remain assigned to you for the life of the engagement. Your team also has access to specialists (analysts, BI experts, Etc) at no incremental cost.
- Dedicated RevOps team
Salesforce Customer Success
Standard Success Plan
Free
Explore self-guided resources, like online learning, videos, and community advice. Included in all licenses.
- Trailhead
- Help Portal
- Trailblazer Community
Free Trial
Iceberg
No trial information availableSalesforce Customer Success
No trial information availableRatings
Quality of Work
9.9
12
9.0
315
Responsiveness
9.7
12
9.0
312
Expertise of Team
9.9
12
8.9
314
Execution Ability
10.0
12
9.0
311
Communication Skills
10.0
12
9.1
310
Professionalism
10.0
12
9.4
313
Has the product been a good partner in doing business?
10.0
12
9.1
123
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
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Delivery
Not enough data
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Not enough data
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Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
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Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Iceberg and Salesforce Customer Success are categorized as Salesforce Consulting Services
Unique Categories
Iceberg is categorized as HubSpot Consulting Services, Revenue Operations Services, Marketing Automation Consulting, and Sales Consulting
Salesforce Customer Success is categorized as FinancialForce Consulting
Expertise for Salesforce Ecosystem
Shared Salesforce Consulting Services Expertise
Iceberg and Salesforce Customer Success share no Salesforce Consulting Services expertises
Unique Salesforce Consulting Services Expertise
Iceberg has no unique expertises
Salesforce Customer Success has expertises for Salesforce Consulting Services in Einstein AI, Education Cloud, Experience Cloud, Customer 360 Platform, Marketing Cloud, Nonprofit Cloud, Revenue Cloud, Commerce Cloud, Service Cloud, Industry Products, and Sales Cloud
Reviews
Reviewers' Company Size
Iceberg
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Customer Success
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
69.2%
Staffing and Recruiting
7.7%
Marketing and Advertising
7.7%
Information Technology and Services
7.7%
Accounting
7.7%
Other
0.0%
Financial Services
10.3%
Information Technology and Services
8.2%
Manufacturing
6.9%
Computer Software
6.0%
Consulting
5.7%
Other
62.8%
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