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At a Glance
Market Segments
Enterprise (40.5% of reviews)
Small-Business (42.9% of reviews)
Entry-Level Pricing
$1.71 / user, per month
Free
IBM Verify CIAM
Star Rating
(173)4.3 out of 5
Market Segments
Enterprise (40.5% of reviews)
Pros & Cons
Entry-Level Pricing
$1.71 / user, per month
Free Trial is available
Browse all 5 pricing plansUsercentrics
Star Rating
(197)4.3 out of 5
Market Segments
Small-Business (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM Verify CIAM excels in its Audit Trails feature, scoring 8.9, which allows for comprehensive tracking of user activities. In contrast, Usercentrics only scores 7.4 in this area, leading reviewers to mention that they find IBM's audit capabilities more robust for compliance needs.
- Reviewers mention that IBM Verify CIAM's Integrations score of 8.7 is a significant advantage, as it seamlessly connects with various enterprise systems. Usercentrics, with a score of 8.2, is noted for having fewer integration options, which some users find limiting.
- Users on G2 highlight the Mobile SDK of IBM Verify CIAM, which scores 8.8, as a standout feature for mobile app developers. In comparison, Usercentrics' Mobile SDK scores 7.5, leading some users to express disappointment in its mobile capabilities.
- Reviewers say that IBM Verify CIAM's Product Direction is highly rated at 9.2, indicating strong confidence in the product's future development. Usercentrics, with a score of 8.3, has users expressing some concerns about its long-term roadmap.
- Users report that IBM Verify CIAM's Quality of Support is rated at 8.5, with many praising the responsiveness and expertise of the support team. Usercentrics, scoring 8.8, also receives positive feedback, but some users mention that IBM's support is more tailored for enterprise needs.
- G2 users highlight the Ease of Setup for Usercentrics, which scores 8.0, making it more user-friendly for small businesses. In contrast, IBM Verify CIAM's score of 7.3 suggests a steeper learning curve, with some users noting that the initial configuration can be complex.
Pricing
Entry-Level Pricing
IBM Verify CIAM
Single sign-on (SSO)
$1.71
/ user, per month
Price shown for example company with 5,000 employees.
Usercentrics
Free
Free
Available for everyone with fewer than 1,000 sessions and one domain, all core features included.
- 1 domain
- 1,000 sessions per month
- 1 privacy regulation
Free Trial
IBM Verify CIAM
Free Trial is available
Usercentrics
Free Trial is available
Ratings
Meets Requirements
8.5
131
8.7
166
Ease of Use
8.3
137
8.2
171
Ease of Setup
7.5
89
8.0
156
Ease of Admin
8.1
48
8.4
131
Quality of Support
8.5
131
8.6
141
Has the product been a good partner in doing business?
8.3
48
8.6
122
Product Direction (% positive)
9.2
135
8.1
163
Features by Category
Authentication Options
8.8
26
Not enough data
8.2
25
Not enough data
8.8
26
Not enough data
8.7
25
Not enough data
7.9
24
Not enough data
8.2
24
Not enough data
Access Control Types
8.7
25
Not enough data
8.6
24
Not enough data
8.5
24
Not enough data
8.0
24
Not enough data
7.8
24
Not enough data
Administration
7.4
26
Not enough data
8.8
25
Not enough data
8.3
25
Not enough data
7.9
24
Not enough data
8.5
22
Not enough data
Platform
8.4
25
Not enough data
8.3
24
Not enough data
8.4
25
Not enough data
8.3
24
Not enough data
8.5
26
Not enough data
8.4
25
Not enough data
8.1
24
Not enough data
User on/off Boarding
7.5
17
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
6.9
16
|
Verified
Not enough data
7.6
16
|
Verified
Not enough data
8.0
16
|
Verified
Not enough data
8.0
15
|
Verified
Not enough data
User Maintenance
7.9
15
|
Verified
Not enough data
8.3
14
|
Verified
Not enough data
7.5
14
|
Verified
Not enough data
Governance
8.3
13
Not enough data
8.2
14
|
Verified
Not enough data
Administration
8.6
16
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
7.4
15
|
Verified
Not enough data
6.9
14
|
Verified
Not enough data
Authentication type
8.7
62
|
Verified
Not enough data
8.1
61
Not enough data
8.7
62
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
58
|
Verified
Not enough data
8.4
60
|
Verified
Not enough data
8.6
57
|
Verified
Not enough data
8.8
60
|
Verified
Not enough data
Functionality
8.2
60
Not enough data
8.6
58
Not enough data
Implementation
7.8
62
Not enough data
7.8
60
Not enough data
8.3
59
Not enough data
Administration
8.8
19
Not enough data
8.0
19
Not enough data
8.2
20
Not enough data
6.0
8
Not enough data
Administration
8.8
19
Not enough data
8.0
19
Not enough data
8.2
20
Not enough data
6.0
8
Not enough data
Authentication
9.2
13
Not enough data
9.3
12
Not enough data
8.7
5
Not enough data
10.0
5
Not enough data
User Experience
6.9
12
Not enough data
8.1
13
Not enough data
5.7
5
Not enough data
Functionality
8.6
33
8.0
139
8.6
33
7.7
137
8.7
33
8.0
135
8.5
32
8.3
137
8.9
33
7.4
130
8.4
33
7.2
121
8.8
32
7.3
115
8.4
33
7.7
136
8.3
33
7.6
119
Functionality
Not enough data
8.3
58
Not enough data
8.1
60
Not enough data
Feature Not Available
Not enough data
8.5
66
Not enough data
7.8
61
Functionality
8.2
30
|
Verified
Not enough data
8.6
29
|
Verified
Not enough data
8.6
29
|
Verified
Not enough data
7.9
29
Not enough data
8.3
29
Not enough data
7.8
29
|
Verified
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.7
28
Not enough data
Feature Not Available
Not enough data
8.7
31
Not enough data
Feature Not Available
Not enough data
Functionality
8.5
65
Not enough data
8.7
63
Not enough data
8.9
63
Not enough data
8.8
67
Not enough data
8.8
63
Not enough data
9.1
65
Not enough data
Type
8.3
62
Not enough data
8.5
62
Not enough data
Reporting
8.5
63
Not enough data
8.5
63
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.6
6
Not enough data
Administration & Governance - Identity and Access Management (IAM)
9.0
7
Not enough data
Not enough data
Not enough data
Generative AI - Identity and Access Management (IAM)
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.0
24
Not enough data
8.3
20
Not enough data
8.8
22
Not enough data
8.6
25
Not enough data
8.2
22
Not enough data
8.5
25
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IBM Verify CIAM and Usercentrics are categorized as Consent Management Platform (CMP)
Unique Categories
IBM Verify CIAM is categorized as Self-Service Password Reset (SSPR) Tools, Customer Identity and Access Management (CIAM), Risk-Based Authentication (RBA), Multi-Factor Authentication (MFA), User Provisioning and Governance Tools, Single Sign-On (SSO), Identity and Access Management (IAM), and Passwordless Authentication
Usercentrics is categorized as Privacy Policy Generator, Cookie Tracking, and Data Subject Access Request (DSAR)
Reviews
Reviewers' Company Size
IBM Verify CIAM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Usercentrics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.5%
Computer Software
18.2%
Financial Services
6.5%
Telecommunications
3.2%
Marketing and Advertising
3.2%
Other
49.4%
Computer Software
12.0%
Marketing and Advertising
7.9%
Retail
7.3%
Information Technology and Services
6.3%
Consumer Goods
4.7%
Other
61.8%
Alternatives
Discussions
IBM Verify CIAM has no discussions with answers
What is Usercentrics used for?
1 Comment
Official Response from Usercentrics
Usercentrics is used to help organizations comply with data privacy regulations. Usercentrics Consent Management Platform (CMP) enables the display of a...Read more
Usercentrics has no more discussions with answers
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