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Compare Glean and Google Cloud Dialogflow 
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At a Glance
Market Segments
Enterprise (53.4% of reviews)
Small-Business (44.3% of reviews)
Entry-Level Pricing
No pricing available
Pay As You Go Per Month
Glean
Star Rating
(139)4.7 out of 5
Market Segments
Enterprise (53.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GleanGoogle Cloud Dialogflow
Star Rating
(136)4.4 out of 5
Market Segments
Small-Business (44.3% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Cloud Dialogflow excels in Natural Language Processing, with a score of 9.2, allowing for more intuitive interactions, while Glean's score of 8.6 indicates it may not handle complex queries as effectively.
- Reviewers mention that Glean shines in Ease of Use, achieving a score of 9.5 compared to Dialogflow's 8.5, making it a more user-friendly option for those new to software.
- G2 users highlight that Google Cloud Dialogflow offers superior Integrations with a score of 9.2, which is crucial for businesses looking to connect various tools, whereas Glean's score of 9.0 suggests it may have slightly fewer options.
- Users on G2 report that Glean has a higher score of 9.3 in Quality of Support, indicating that users may find more responsive assistance compared to Dialogflow's score of 8.4.
- Reviewers mention that Google Cloud Dialogflow's AI Text Generation capabilities are robust, scoring 8.5, which is essential for creating dynamic content, while Glean does not have a comparable feature highlighted in reviews.
- Users say that Glean's Search Analytics feature, with a score of 8.6, provides valuable insights into user behavior, which can be more beneficial for businesses focused on data-driven decisions compared to Dialogflow's score of 8.8.
Pricing
Entry-Level Pricing
Glean
No pricing availableGoogle Cloud Dialogflow
CX Agent
Pay As You Go
Per Month
Provides an advanced agent type suitable for large or very complex agents.
- Text (includes all DetectIntent, StreamingDetectIntent, FulfillIntent, AnalyzeContent, and StreamingAnalyzeContent requests that do not contain audio)
- Audio input/output (speech recognition, speech-to-text, STT, speech synthesis, text-to-speech, TTS, telephony)
- Design-time requests (For example, calls to build or update an agent. This also includes text and audio runtime requests sent by the Dialogflow Console simulator)
Free Trial
Glean
No trial information availableGoogle Cloud Dialogflow
Free Trial is available
Ratings
Meets Requirements
9.2
102
8.5
105
Ease of Use
9.5
107
8.7
108
Ease of Setup
8.6
14
8.7
61
Ease of Admin
8.7
10
8.6
52
Quality of Support
9.2
60
8.4
93
Has the product been a good partner in doing business?
9.3
10
8.7
46
Product Direction (% positive)
9.3
99
8.8
104
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
9.0
19
Not enough data
9.4
18
Interaction
Not enough data
8.6
18
Not enough data
9.1
19
Not enough data
8.9
17
Not enough data
9.0
19
Not enough data
8.4
18
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.8
17
Not enough data
8.9
20
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
9.0
18
Not enough data
9.0
20
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
9.0
17
Not enough data
9.0
17
Not enough data
9.0
19
Not enough data
9.1
20
Agentic AI - AI Chatbots
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
9.6
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.4
8
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Compatibility
9.5
73
8.9
22
9.0
72
8.9
22
8.2
37
8.7
23
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
8.2
73
8.9
22
8.9
59
9.2
22
8.0
64
8.7
22
8.7
65
9.1
20
8.6
58
9.3
23
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.3
67
8.7
23
8.6
56
9.0
21
9.0
73
9.1
21
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.6
31
Not enough data
8.7
33
Agentic AI - Bot Platforms
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Glean and Google Cloud Dialogflow are categorized as Enterprise Search Software
Unique Categories
Glean is categorized as AI Agent Builders
Google Cloud Dialogflow is categorized as AI Chatbots and Bot Platforms
Reviews
Reviewers' Company Size
Glean
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Cloud Dialogflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
49.6%
Information Technology and Services
25.6%
Financial Services
6.0%
Computer & Network Security
4.5%
Automotive
3.0%
Other
11.3%
Information Technology and Services
26.0%
Computer Software
18.3%
Consulting
4.6%
Telecommunications
4.6%
Hospital & Health Care
3.8%
Other
42.7%
Discussions
Glean has no discussions with answers
What is Google Cloud Dialogflow used for?
2 Comments
MS
It is basically used to create Chatbots, Voice Assistants and such interactive things with the help of NLPRead more
Is Dialogflow safe?
1 Comment
AS
Yes very safe and trusted, you can securely work your data and flow are saved and adequate permissions and access are available tooRead more
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