Link copied to clipboard # Fullbay vs Shopmonkey Comparison - What are their main differences? Share [ Export ](/compare/fullbay/shopmonkey/export.csv) FullbayShopmonkey[+ Add Product](#) Pricing **Fullbay** **Custom Pricing Available** flat\_rate Per Month · Basic **Shopmonkey** **$239.00** flat\_rate Per Month · Basic **$399.00** flat\_rate Per Month · Clever **$499.00** flat\_rate Per Month · Genius **Custom Quote Available** per\_user Per Month · Multi-Shop Show more **Pricing Insights** from reviews Perceived Cost **Fullbay** $$$$$ **Shopmonkey** $$$$$ Average Discount **Fullbay** 7% **Shopmonkey** 11%4% more Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Fullbay** 6 months Based on 100 responses **Shopmonkey** 6 months Based on 100 responses Return on Investment **Fullbay** 6 months Based on 100 responses **Shopmonkey** 6 months Based on 100 responses **Pros & Cons** from reviews **Fullbay** [ Features (2) ](https://www.g2.com/products/fullbay/reviews?filters%5Bsentiment_snippet%5D=1589978&qs=pros-and-cons#reviews)[ Invoicing (2) ](https://www.g2.com/products/fullbay/reviews?filters%5Bsentiment_snippet%5D=2050204&qs=pros-and-cons#reviews)[ Limited Functionality (2) ](https://www.g2.com/products/fullbay/reviews?filters%5Bsentiment_snippet%5D=1589997&qs=pros-and-cons#reviews)[ Missing Features (2) ](https://www.g2.com/products/fullbay/reviews?filters%5Bsentiment_snippet%5D=1590470&qs=pros-and-cons#reviews) **Shopmonkey** [ Ease of Use (17) ](https://www.g2.com/products/shopmonkey/reviews?filters%5Bsentiment_snippet%5D=1373090&qs=pros-and-cons#reviews)[ Communication (12) ](https://www.g2.com/products/shopmonkey/reviews?filters%5Bsentiment_snippet%5D=1373894&qs=pros-and-cons#reviews)[ Limited Functionality (8) ](https://www.g2.com/products/shopmonkey/reviews?filters%5Bsentiment_snippet%5D=1373240&qs=pros-and-cons#reviews)[ Missing Features (8) ](https://www.g2.com/products/shopmonkey/reviews?filters%5Bsentiment_snippet%5D=1373414&qs=pros-and-cons#reviews) Integrations **Fullbay** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50b93b0f332ffa4a17f0c4c1f6c6464b/quickbooks-online.png "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ View all ](https://www.g2.com/products/fullbay/integrations) **Shopmonkey** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_38c66e7ac1a233e2fa83f0998137cc1d/alldata.jpeg "Product Avatar Image") Alldata ](https://www.g2.com/products/alldata/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c446f138a7ed8908af84a0e37c9bc938/https-www-quarksup-com-module-recrutement.jpg "Product Avatar Image") https://www.quarksup.com/mo... ](https://www.g2.com/products/https-www-quarksup-com-module-recrutement/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a404a569796e62802135895031932584/nexpart-ecommerce.jpg "Product Avatar Image") Nexpart eCommerce ](https://www.g2.com/products/nexpart-ecommerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9b6fff162203f34c4fb8eeaeafd09ef8/partstech-partstech.jpg "Product Avatar Image") PartsTech ](https://www.g2.com/products/partstech-partstech/reviews)[ View all ](https://www.g2.com/products/shopmonkey/integrations) Screenshots **Fullbay** ![Fullbay screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1233757/Feature-Illustration-Easy-Service-Order-v2.jpg) **Shopmonkey** ![Shopmonkey screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1696029/HERO-_20_.png) **Ratings** from reviews Meets Requirements **Fullbay** **9.4** /10 Based on 48 responses **Shopmonkey** **8.6** /10 Based on 358 responses Ease of Use **Fullbay** **9.3** /10 Based on 50 responses **Shopmonkey** **8.9** /10 Based on 363 responses Ease of Setup **Fullbay** **8.6** /10 Based on 39 responses **Shopmonkey** **8.9** /10 Based on 273 responses Ease of Admin **Fullbay** **9.3** /10 Based on 27 responses **Shopmonkey** **9.0** /10 Based on 251 responses Quality of Support **Fullbay** **9.4** /10 Based on 48 responses **Shopmonkey** **8.9** /10 Based on 349 responses Has the product been a good partner in doing business? **Fullbay** **9.7** /10 Based on 28 responses **Shopmonkey** **9.1** /10 Based on 249 responses Product Direction (% positive) **Fullbay** **9.7** /10 Based on 44 responses **Shopmonkey** **9.2** /10 Based on 354 responses **Features** ratings from reviews Heavy-Duty Repair **9.0** /10 Based on 20 responses **8.3** /10 Based on 109 responses Fleet Maintenance **8.6** /10 Based on 22 responses Not enough data Auto Shop Management Not enough data **7.8** /10 Based on 26 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 86.1% Mid-Market(51-1000 emp.) 13.9% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 86.1% Mid-Market(51-1000 emp.) 13.9% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 97.6% Mid-Market(51-1000 emp.) 2.2% Enterprise(\> 1000 emp.) 0.2% Small-Business(50 or fewer emp.) 97.6% Mid-Market(51-1000 emp.) 2.2% Enterprise(\> 1000 emp.) 0.2% **Reviewers' Industry** [![Fullbay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6f2910e9f782f218700029b1f538d9e3/fullbay.jpg "Fullbay")](https://www.g2.com/products/fullbay/reviews) Fullbay Transportation/Trucking/Railroad 48.6% Automotive 31.4% Accounting 5.7% Mechanical or Industrial Engineering 4.3% Construction 4.3% Other 5.7% [![Shopmonkey](https://images.g2crowd.com/uploads/product/hd_favicon/6b6a173e7dd0cd21446c70176e2a46a0/shopmonkey.svg "Shopmonkey")](https://www.g2.com/products/shopmonkey/reviews) Shopmonkey Automotive 85.1% Transportation/Trucking/Railroad 3.4% Mechanical or Industrial Engineering 2.4% Accounting 1.5% Retail 1.2% Other 6.4% Alternatives **Fullbay Alternatives** ![Tekmetric](https://images.g2crowd.com/uploads/product/hd_favicon/5ee9285bb4808dac54367783d145a0a6/tekmetric.svg "Tekmetric") [ Tekmetric ](/products/tekmetric/reviews) ![AutoLeap](https://images.g2crowd.com/uploads/product/hd_favicon/00f308c2f9a1412e74472ead4a9f1327/autoleap.svg "AutoLeap") [ AutoLeap ](/products/autoleap/reviews) ![Alldata](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38c66e7ac1a233e2fa83f0998137cc1d/alldata.jpeg "Alldata") [ Alldata ](/products/alldata/reviews) ![Shop-Ware](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ae9af1a82e4b92717047a270a95f8ed9/shop-ware.png "Shop-Ware") [ Shop-Ware ](/products/shop-ware/reviews) **Shopmonkey Alternatives** ![Alldata](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38c66e7ac1a233e2fa83f0998137cc1d/alldata.jpeg "Alldata") [ Alldata ](/products/alldata/reviews) ![AutoLeap](https://images.g2crowd.com/uploads/product/hd_favicon/00f308c2f9a1412e74472ead4a9f1327/autoleap.svg "AutoLeap") [ AutoLeap ](/products/autoleap/reviews) ![Tekmetric](https://images.g2crowd.com/uploads/product/hd_favicon/5ee9285bb4808dac54367783d145a0a6/tekmetric.svg "Tekmetric") [ Tekmetric ](/products/tekmetric/reviews) ![Shop-Ware](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ae9af1a82e4b92717047a270a95f8ed9/shop-ware.png "Shop-Ware") [ Shop-Ware ](/products/shop-ware/reviews) ## Fullbay vs Shopmonkey FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Shopmonkey vs Fullbay? Fullbay stands out from Shopmonkey with a higher G2 rating, stronger support scores, and a unique customer portal feature. | [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) | [Fullbay](https://www.g2.com/products/fullbay/reviews) | | --- | --- | | 4.6/5 (410 reviews) | 4.8/5 (75 reviews) | | Small-Business | Small-Business | | 8.9 | 8.6 | | 8.9 | 9.4 | | Ease of Use (17 all-time mentions) | Features (2 all-time mentions) | ### How do the pricing models of Shopmonkey and Fullbay compare? Fullbay is rated higher for value, with reviewers expressing greater satisfaction with its pricing and included features. - **Shopmonkey:** In recent reviews, some reviewers mention Shopmonkey as cost effective, but others cite concerns about added costs for additional users and features. - **Fullbay:** Reviewers highlight Fullbay's affordability and note that more features are included in the subscription compared to competitors. - **Switching-reason:** Several reviewers report switching from Shopmonkey to Fullbay due to dissatisfaction with Shopmonkey's pricing and feature set after a major update. ### What are the best alternatives to Shopmonkey and Fullbay? The best alternatives to Shopmonkey and Fullbay are AutoLeap, Tekmetric, and Alldata. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) | 4.6/5 (410 reviews) | Small-Business | Cost effective for some, but added user costs noted | Ease of Use (17 all-time mentions) | | [Fullbay](https://www.g2.com/products/fullbay/reviews) | 4.8/5 (75 reviews) | Small-Business | Affordable, more features included in subscription | Features (2 all-time mentions) | | [AutoLeap](https://www.g2.com/products/autoleap/reviews) | 4.8/5 (750 reviews) | Small-Business | — | Comprehensive feature set | | [Tekmetric](https://www.g2.com/products/tekmetric/reviews) | 4.9/5 (496 reviews) | Small-Business | — | User-friendly interface | | [Alldata](https://www.g2.com/products/alldata/reviews) | 4.1/5 (24 reviews) | — | — | Repair information database | ### Which Auto Shop Management features should I prioritize when comparing Shopmonkey and Fullbay? Buyers comparing Shopmonkey and Fullbay should prioritize Scheduling, Inventory Management, Invoicing, Integrations, and Customer Communication. - **Scheduling:** Shopmonkey is frequently praised for its clear scheduling layout and drag-and-drop functionality; Fullbay is cited for robust scheduling and workflow management. - **Inventory Management:** Shopmonkey has 5 all-time mentions for inventory management, with some reviewers noting challenges; Fullbay is consistently praised for inventory control and tracking. - **Invoicing:** Shopmonkey has 5 all-time mentions for invoicing, with both positive and negative feedback; Fullbay is cited for accurate and efficient invoicing (2 all-time mentions). - **Integrations:** Shopmonkey and Fullbay both integrate with QuickBooks Online, with Shopmonkey having 2 all-time mentions and Fullbay 1 all-time mention. - **Customer Communication:** Shopmonkey has 7 all-time mentions for customer communication, with reviewers highlighting texting and messaging features; Fullbay is noted for customer management and satisfaction. ### What are the pros and cons of Shopmonkey vs Fullbay? Shopmonkey's headline strength is ease of use, while Fullbay's is its comprehensive feature set and support. - **Shopmonkey strengths:** Ease of Use (17 all-time mentions), Communication (12), Customer Support (9), Customer Communication (7), Efficiency Improvement (6), Setup Ease (6), Integrations (5), Invoicing (5), Navigation Ease (5), Organization System (5). - **Shopmonkey trade-offs:** Limited Functionality (8), Missing Features (8), Parts Management (7), Slow Performance (7), Inaccurate Information (5), Inventory Management (5), Invoicing Issues (5), Technical Issues (5), Poor Service Management (4), System Instability (4). - **Fullbay strengths:** Features (2), Invoicing (2), Affordability (1), Customer Management (1), Customer Satisfaction (1), Ease of Use (1), Integrations (1), Payment Integration (1), Payment Processing (1). - **Fullbay trade-offs:** Limited Functionality (2), Missing Features (2), Difficult Setup (1), Integration Issues (1), Limited Customization (1), Slow Performance (1), Update Issues (1). ### Is Shopmonkey or Fullbay better for small businesses? Shopmonkey and Fullbay are both primarily used by small businesses, but Shopmonkey receives more frequent praise for ease of use and setup in small-shop contexts. - **Shopmonkey:** Small-Business segment; reviewers highlight ease of use, quick setup, and suitability for small oil change and detailing shops. - **Fullbay:** Small-Business segment; reviewers note Fullbay's comprehensive features and inventory management, but mention a steeper learning curve for small teams. ### Which Auto Shop Management platform has better integrations? Shopmonkey and Fullbay are at parity for integrations, with both products supporting QuickBooks Online and similar reviewer sentiment. - **Shopmonkey:** QuickBooks Online integration is cited in recent reviews, with 2 all-time mentions. - **Fullbay:** QuickBooks Online integration is cited in recent reviews, with 1 all-time mention. ### How do Shopmonkey and Fullbay compare on customer support? Fullbay outperforms Shopmonkey on Quality of Support by a margin of 0.5 points (9.4 vs 8.9), a material difference. - **Shopmonkey:** Reviewers mention helpful and responsive support, but also cite slow response times and unresolved issues in some cases. - **Fullbay:** Reviewers consistently praise Fullbay's knowledgeable and quick customer service, with many noting issues are resolved efficiently and support is highly accessible. ### Which is easier to implement, Shopmonkey or Fullbay? Shopmonkey and Fullbay score within 0.3 points on Ease of Setup (8.9 vs 8.6), indicating near parity with both products rated as easy to implement. - **Shopmonkey:** Reviewers frequently describe the initial setup as easy or straightforward, with onboarding support highlighted as a positive. - **Fullbay:** Reviewers describe setup as easy and training as thorough, though a few mention a learning curve for new users and more complex shops. ### Which product has better Scheduling? Shopmonkey is more frequently praised for Scheduling, with reviewers highlighting its clear layout and drag-and-drop functionality. - **Shopmonkey:** Scheduling is a top-cited feature in recent reviews, with multiple reviewers noting the ease of assigning jobs, tracking deadlines, and managing appointments in real time. - **Fullbay:** Reviewers mention robust scheduling and workflow management, but with fewer all-time mentions and less emphasis compared to Shopmonkey. ## Fullbay vs Shopmonkey When assessing the two solutions, reviewers found Fullbay easier to use and do business with overall. However, reviewers preferred the ease of set up with Shopmonkey, along with administration. - Reviewers felt that Fullbay meets the needs of their business better than Shopmonkey. - When comparing quality of ongoing product support, reviewers felt that Fullbay is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Fullbay over Shopmonkey.