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Compare Fullbay and Shopmonkey 
Featured Products
At a Glance
Market Segments
Small-Business (83.1% of reviews)
Small-Business (97.5% of reviews)
Entry-Level Pricing
Custom Quote
$179.00 3 User Licenses Per Month
Fullbay
Star Rating
(63)4.8 out of 5
Market Segments
Small-Business (83.1% of reviews)
Pros & Cons
Entry-Level Pricing
Custom Quote
Learn more about FullbayShopmonkey
Star Rating
(405)4.6 out of 5
Market Segments
Small-Business (97.5% of reviews)
Pros & Cons
Entry-Level Pricing
$179.00 3 User Licenses Per Month
Browse all 4 pricing plansFullbay vs Shopmonkey
When assessing the two solutions, reviewers found Fullbay easier to use and do business with overall. However, reviewers preferred the ease of set up with Shopmonkey, along with administration.
- Reviewers felt that Fullbay meets the needs of their business better than Shopmonkey.
- When comparing quality of ongoing product support, reviewers felt that Fullbay is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Fullbay over Shopmonkey.
Pricing
Entry-Level Pricing
Fullbay
Fullbay
Custom Quote
Contact Fullbay today for a custom quote for your shop.
Shopmonkey
Basic
$179.00
3 User Licenses Per Month
Includes the basic and more:
- Unlimited Quotes & Invoices
- Unlimited SMS & Email
- Reports
Free Trial
Fullbay
No trial information availableShopmonkey
No trial information availableRatings
Meets Requirements
9.2
38
8.6
353
Ease of Use
9.1
39
8.9
358
Ease of Setup
8.2
28
8.9
269
Ease of Admin
9.3
23
9.1
248
Quality of Support
9.1
38
8.9
344
Has the product been a good partner in doing business?
9.9
24
9.1
246
Product Direction (% positive)
9.3
35
9.2
351
Features by Category
Reporting
7.4
15
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
8.3
14
Not enough data
Task Alerts
7.7
14
Not enough data
6.9
13
Not enough data
7.6
13
Not enough data
Planning
7.5
12
Not enough data
7.8
13
Not enough data
7.4
13
Not enough data
Work Orders
8.7
13
Not enough data
8.6
13
Not enough data
8.0
11
Not enough data
8.5
13
Not enough data
Shop Management
8.7
9
9.2
107
8.0
9
7.5
103
8.1
9
8.0
101
8.5
9
9.0
105
8.5
8
8.9
102
Technician Tools
7.8
9
8.5
105
7.8
9
8.4
102
6.5
9
7.1
102
Customer Management
8.0
9
8.6
100
8.3
9
Feature Not Available
Operations Management - Auto Shop Management
Not enough data
8.4
21
Not enough data
6.3
21
Not enough data
8.3
21
Not enough data
8.0
22
Not enough data
6.3
21
Customer Relationship Management - Auto Shop Management
Not enough data
8.2
20
Not enough data
7.3
20
Not enough data
7.7
20
Financial Management - Auto Shop Management
Not enough data
7.2
21
Not enough data
7.9
21
Not enough data
8.9
21
Categories
Categories
Shared Categories
Fullbay and Shopmonkey are categorized as Heavy-Duty Repair, Auto Repair, and Auto Shop Management
Reviews
Reviewers' Company Size
Fullbay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopmonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Transportation/Trucking/Railroad
52.5%
Automotive
32.2%
Mechanical or Industrial Engineering
5.1%
Construction
3.4%
Accounting
3.4%
Other
3.4%
Automotive
84.9%
Transportation/Trucking/Railroad
3.5%
Mechanical or Industrial Engineering
2.5%
Accounting
1.5%
Retail
1.2%
Other
6.4%
Discussions
Best way to clean up old inventory part numbers that are not being used
1 Comment
Official Response from Fullbay
Michael, thank you for posting this comment! In order to do that, you would use the Cycle Count feature, assign count groups, and focus on all "C" parts. ...Read more
Would like to see parts returns done a different way.
1 Comment
SW
Stephanie, thank you so much for your comment. If you have availability, please email your suggestions about how you would like to see part returns changed,...Read more
What is the use of Fullbay?
1 Comment
JL
FullBay is a full shop management system for light, medium, and heavy duty repair shops. We use FullBay for parts inventory, work orders per job, efficiency...Read more
Fleet billing
1 Comment
JA
Hi Chris,
This is Jenn from the Success Team. I've reached out to your account manager who will contact you regarding your question. Read more
How soon can we create custom lead request forms/work request forms? Also, when looking at the Line Item Report, can we see parts by their names instead of their descriptions?
1 Comment
JA
Hi Ivey!
I'm Jenn with the Customer Success Team for Shopmonkey. Thanks for reaching out to us here on G2. We have an excellent support team standing by...Read more
Shopmonkey has no more discussions with answers
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