G2 reviewers report that eMaint CMMS excels in customer support, with users highlighting the responsiveness and helpfulness of the support team. In contrast, while FMS:Workplace offers a community for users to ask questions, it doesn't match the level of support satisfaction seen with eMaint.
Users say that eMaint CMMS provides a highly versatile maintenance management system, centralizing asset management and work order management effectively. FMS:Workplace, on the other hand, shines in features like space planning and facility inventory management, which users appreciate for their detailed floor plan capabilities.
Reviewers mention that eMaint CMMS is user-friendly, with quick and straightforward processes for adding new assets and managing work orders. FMS:Workplace, while also noted for its ease of use, has a slightly lower rating in this area, indicating that some users may find it less intuitive in day-to-day operations.
According to verified reviews, eMaint CMMS has a strong focus on maintenance planning and resource allocation, which users find beneficial for scheduling field service technicians. In contrast, FMS:Workplace is praised for its move management features, allowing users to efficiently track employee assignments to offices.
Users highlight that eMaint CMMS has a robust mobile app that enhances accessibility for field technicians, making it easier to manage tasks on the go. FMS:Workplace, while offering mobile field access, does not receive the same level of praise for its mobile functionality.
G2 reviewers note that eMaint CMMS has a larger volume of reviews, indicating a broader user base and more reliable feedback. FMS:Workplace, despite having a higher star rating, has significantly fewer reviews, which may limit the insights available for potential buyers.
Requestor Logins: Each work requestor has a unique eMaint login that allows them to submit requests, and view the history of their requests.
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