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FMS:Workplace Reviews & Product Details

FMS:Workplace is a modular, flexible, easy-to use Integrated Workplace Management Solution (IWMS) that enables organizations to manage, analyze and report on facilities and real estate operation and maintenance (O&M) information. Access to accurate data means facilities and real estate professionals can deliver better customer service, reduce costs and improve the performance of their facilities portfolio-wide. FMS:Workplace gives you a sophisticated, flexible framework for space management, scenario planning, facility maintenance, asset management, critical lease information, and more. Securely hosted in AWS, with an available User Acceptance Testing (UAT) site for testing your configurations and scheduled upgrades, FMS:Workplace puts and the power of a pliable workplace platform at your fingertips. You can identify and track: - Bi-directional AutoCAD and Revit connectivity - 3rd party integrations - Extensibility to add new capabilities and control fields and tables - Flexible data views, dashboards, and reporting FMS:Workplace gives users the power to define business processes and administer protocols for workplace functions throughout the system. In minutes, permissioned users can revise or add forms with required fields, set up related notifications and create a new data view or report to see process outcomes.

Seller

FM:Systems

Languages Supported

Danish, German, English, French, Icelandic, Japanese, Korean, Norwegian, Spanish, Swedish, Chinese (Simplified)

Product Description

FMS:Workplace is an integrated suite of powerful Web-based facility management tools that helps organizations improve the management of space, occupancy, assets, moves, maintenance, leases and property.

Overview by

Brian McDonald

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

View More Pricing Information

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FMS:Workplace Media

FMS:Workplace Demo - Space Management Floorplan View

FMS:Workplace provides secure access to space data in the cloud as well as analysis via on-the-fly reporting and data visualizations that can provide actionable insights into how to better manage your organizational space.

FMS:Workplace Demo - Space Management Social Distancing

FMS:Workplace tracks space utilization and can verify that social distancing guidelines are being adhered to.

FMS:Workplace Demo - Safe Space Dashboard

Preparing a building for re-entry after a pandemic requires careful consideration and preparation of aspects that impact health and well-being of occupants.

FMS:Workplace Demo - Occupancy Planner Dashboard

Our full-suite, easy-to-use interface helps you control your entire physical space inventory including managing occupancy, allocations and chargebacks

Real Estate and Property Management Dashboard and Reporting

FMS:Workplace Reviews (26)

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Veronica G.

Senior Space Inventory Manager

Enterprise (> 1000 emp.)

12/12/2023

"Great to have Floor Plans at finger tips"

4.5/5

What do you like best about FMS:Workplace?

Being able to see departments on a floor plan. Review collected by and hosted on G2.com.

What do you dislike about FMS:Workplace?

Sometimes it is hard to get a ticket completed Review collected by and hosted on G2.com.

Zamara P.

Global Space & Workplace Experience Analyst

Mid-Market (51-1000 emp.)

4/10/2023

"Great System for our Companies Real Estate Portfolio"

5/5

What do you like best about FMS:Workplace?

We love how user-friendly this system is. FMS has many fantastic features: Floor Plan view, Asset management, Move Management and great New Hire options; to help easily assign new employees a cubicle. Review collected by and hosted on G2.com.

What do you dislike about FMS:Workplace?

I can't say there isn't anything we like. We love our FM: Workplace module. Hope another excellent module is added to the platform. Nothing negative to saw here Review collected by and hosted on G2.com.

Response from Customer Reviews of FMS:Workplace

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Thank you for taking the time to share your experience with FMS:Workplace! We're thrilled to hear that you find it user-friendly and enjoy its many features.

We're pleased to hear that the software is helping you to manage employee seating assignments, asset management, and space management, particularly in light of your company's new Flex first model.

We appreciate your feedback and hope to continue providing you with an excellent experience!

- Jasmine at FM:Systems

Brenda S.

Enterprise (> 1000 emp.)

4/18/2023

"Good product but poor customer service"

2.5/5

What do you like best about FMS:Workplace?

The system is highly configurable and flexible. Review collected by and hosted on G2.com.

What do you dislike about FMS:Workplace?

Technical configuration behind the front user interface is confusing, and very little documentation for both technical and user interface.

FM:Systems are slow to address problems and technical issues. Review collected by and hosted on G2.com.

Response from Customer Reviews of FMS:Workplace

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Thank you for sharing your feedback with us regarding your experience with our software. We appreciate your kind words about the FMS:Workplace's configurability and flexibility, and we're glad to hear that it's providing you with benefits in terms of space management and asset management.

We're sorry to hear that you've experienced difficulties with the technical configuration and documentation. We understand how frustrating this can be especially since you did not feel supported by our customer success team. I will pass along your concerns.

Feedback like this is very valuable as it helps us to continuously improve and better serve our customers. Thank you!

- Jasmine at FM:Systems

Brandi P.

Small-Business (50 or fewer emp.)

4/11/2023

"Great system with amazing customer service"

5/5

What do you like best about FMS:Workplace?

FM Systems is great, love being part of the community and being able to ask questions and get responses from not only them but our peers that use the system as well. Review collected by and hosted on G2.com.

What do you dislike about FMS:Workplace?

Nothing, have not had any real issues as of yet. Anything we've run into has been small, fixable and response time is fairly quick. Review collected by and hosted on G2.com.

Response from Customer Reviews of FMS:Workplace

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Thank you for sharing your positive experience with FM:Systems! It's great to hear that you love the community we have built and appreciate the customer success team. I will pass your kind words along to our team.

It's also reassuring to know that you haven't encountered any significant issues with FMS:Workplace and that any minor problems have been resolved quickly.

Thank you again for your review!

-Jasmine at FM:Systems

Verified User in Higher Education

Enterprise (> 1000 emp.)

4/13/2023

"The system has been great we now have floor plans available for departments"

4/5

What do you like best about FMS:Workplace?

I like that we are able to assign employees to their offices and keep track of that information Review collected by and hosted on G2.com.

What do you dislike about FMS:Workplace?

That I cannot change things on the floor plan without haveing to re-publish. Items like room number. Changing the Font or size Review collected by and hosted on G2.com.

Response from Customer Reviews of FMS:Workplace

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Thank you for sharing your experience with FMS:Workplace! It's good to hear that it is providing you with the ability to assign employees and manage floor plans for departments.

I understand that you are experiencing frustrations with the process of making changes to the floor plan, and will pass those concerns along. Overall, it's good to know that FMS:Workplace is meeting your space management needs and providing valuable insights.

Thank you for taking the time to share your feedback!

- Jasmine at FM:Systems

zamara p.

FACILITIES COORDINATOR

Enterprise (> 1000 emp.)

2/14/2022

"Best Facilities Management Platform for our Real Estate Portfolio"

5/5

What do you like best about FMS:Workplace?

Here at Extreme Networks, we love how easy and well-organized the FMS workplace app is. We can easily access our company floor plans which we have 30. We love how we can assign cubes and quickly identify workspaces as well. Review collected by and hosted on G2.com.

What do you dislike about FMS:Workplace?

So, one thing I can say that I dislike about it is sometimes the system takes a little bit longer to upload. Not sure if it's a cloud/ network thing. I do wish the upload was a tad bit faster Review collected by and hosted on G2.com.

Recommendations to others considering FMS:Workplace:

GET IT NOW YOU WON'T BE DISAPPOINTED Review collected by and hosted on G2.com.

What problems is FMS:Workplace solving and how is that benefiting you?

FM support team has helped me create quarries easily customize a hierarchy for our employee department identification which is very neat. They've also showed me how to easily upload CAD plans Review collected by and hosted on G2.com.

Response from Troy Polen of FMS:Workplace

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Hi Zamara! We are thrilled to have you as part of the FM:Systems family! Thank you for sharing your kind words with us and the positive review. It means the world to our entire team! We look forward to the continued partnership and collaboration.

Verified User in Higher Education

Enterprise (> 1000 emp.)

2/22/2022

"Initial setup was very painful but now that it is in production users are happy with the result"

4/5

What do you like best about FMS:Workplace?

Ability to QUICKLY provide answers to those requesting space information such as how much space a certain department has or which departments occupy a building. We used to use Aperture and getting information out of the system was not easy. Review collected by and hosted on G2.com.

What do you dislike about FMS:Workplace?

Having to know HTML to develop your own Home Page and having to use an old Internet Explorer version with Silverlight to develop our Home Page. Dashboard development in Silverlight is awful. As of right now you can't use the NEW dashboard tool unless FM hosts your system and my university has no intention of doing that so I am stuck with an antiquated system for home page and dashboard development. Review collected by and hosted on G2.com.

What problems is FMS:Workplace solving and how is that benefiting you?

We have been able to use the system to analyze our departmental space assignments to develop space standards for future construction/renovation projects. As a state university we are required to submit annual reports to the state detailing our buildings and space utilization data. Generating these reports has been extremely labor intensive in the past; FM Systems has changed this process from weeks to days. Review collected by and hosted on G2.com.

Response from Troy Polen of FMS:Workplace

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Hi there! We are thrilled that you are having a great experience leveraging our products. Thank you for sharing your kind words with us and the positive review. It means the world to our entire team! We look forward to the continued partnership and collaboration.

Verified User in Oil & Energy

Enterprise (> 1000 emp.)

2/14/2022

"FMS Workplace - A software that is necessary for Building Management and People Management"

5/5

What do you like best about FMS:Workplace?

What I like best about this software is that it can be programmed/customized in as many ways as you can imagine. I integrated the Move module with digital software so that when moves post in FMS, the employee's name also posts to the nameplate at the corresponding location. Paper, time and resources are re-allocated with this digital integration. Review collected by and hosted on G2.com.

What do you dislike about FMS:Workplace?

What I dislike about FMS Workplace is the time and coordination involved when resolving system issues. Coordination usually occurs with a technical person from FMS and someone from Information Technology on the client-side. Getting these two groups together takes quite a bit of effort. Review collected by and hosted on G2.com.

Recommendations to others considering FMS:Workplace:

My recommendation is to list everything that you want to achieve by using FMS. Ensure that the project timeline and requirements can be met in order to set expectations early on. Review collected by and hosted on G2.com.

What problems is FMS:Workplace solving and how is that benefiting you?

With FMS Workplace, our Facilities team can easily manage work orders, floor plans, and personnel movement. The automatic email notifications keep our end users updated and reduces the number of emails received for status updates. Review collected by and hosted on G2.com.

Response from Troy Polen of FMS:Workplace

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Hi! We are thrilled to have you as part of the FM:Systems family! Thank you for sharing your experience with our Move module and the positive review. We look forward to your continued partnership and collaboration.

Keith M H.

Director, Office of Space Management

Enterprise (> 1000 emp.)

2/15/2022

"Reliable Space Management Tool"

4/5

What do you like best about FMS:Workplace?

The product is capable of capturing a host of mission-critical space data and producing value-added reports in a user-friendly platform. Comparably speaking, the software meets our needs. Review collected by and hosted on G2.com.

What do you dislike about FMS:Workplace?

In the graphic mode, sometimes the assigned, solid hatch colors to spaces are very similar to adjoining spaces. If additional hatch patterns (horizontal lines, vertical lines) were an option, this would improve the floor plan's appearance. Review collected by and hosted on G2.com.

Recommendations to others considering FMS:Workplace:

Our level of success with this product has served our spatial and data reporting needs. Review collected by and hosted on G2.com.

What problems is FMS:Workplace solving and how is that benefiting you?

We're exploring opportunities to customize space reports. This will allow us to provide decision-makers with enhanced data and information. Review collected by and hosted on G2.com.

Response from Troy Polen of FMS:Workplace

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Hi Keith! We are thrilled to have you as part of the FM:Systems family! Thank you for sharing your kind words with our Space Management tool and the positive review. It means the world to our entire team! We look forward to the continued partnership and collaboration.

Verified User in Education Management

Mid-Market (51-1000 emp.)

2/22/2022

"FIMs accelerate the Work Order dispatch process."

4/5

What do you like best about FMS:Workplace?

I worked as an Admin dispatching work orders and really liked the Group Editing function, which allowed me to assign multiple WOs to the same unit. Review collected by and hosted on G2.com.

What do you dislike about FMS:Workplace?

I would say the design for interaction? The page could look nicer and more user friendly. Review collected by and hosted on G2.com.

Response from Troy Polen of FMS:Workplace

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Hi there! We are thrilled that you are having a great experience leveraging the work order portion of our product! Thank you for sharing your kind words with us and the positive review. It means the world to our entire team! We look forward to the continued partnership and collaboration.