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Compare FieldPulse and Salesforce Field Service 
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At a Glance
Market Segments
Small-Business (94.1% of reviews)
Mid-Market (42.5% of reviews)
Entry-Level Pricing
No pricing available
$165.00 1 User Per Month
FieldPulse
Star Rating
(343)4.7 out of 5
Market Segments
Small-Business (94.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FieldPulseSalesforce Field Service
Star Rating
(980)4.4 out of 5
Market Segments
Mid-Market (42.5% of reviews)
Pros & Cons
Entry-Level Pricing
$165.00 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Field Service excels in its CRM integrations, scoring 8.7, which allows for seamless connectivity with other Salesforce products. In contrast, FieldPulse, with a score of 8.3, offers basic integrations but lacks the depth and versatility that Salesforce provides.
- Reviewers mention that FieldPulse shines in its quality of support, achieving a remarkable score of 9.6. Users appreciate the responsive customer service and helpful resources, while Salesforce Field Service, with a score of 8.5, has received feedback indicating that support can be slower at times.
- Users on G2 highlight the ease of setup for FieldPulse, scoring 8.6, which is significantly higher than Salesforce Field Service's score of 7.7. Reviewers appreciate the straightforward onboarding process and user-friendly interface of FieldPulse, making it ideal for small businesses.
- Reviewers say that both products perform well in dispatch functionality, with both scoring 8.8. However, users mention that Salesforce Field Service offers more advanced features for larger teams, while FieldPulse is more suited for smaller operations.
- Users report that FieldPulse outperforms Salesforce Field Service in invoicing, scoring 8.8 compared to 8.2. Reviewers appreciate the intuitive invoicing features in FieldPulse, which streamline billing processes, while Salesforce's invoicing capabilities are seen as more complex and less user-friendly.
- G2 users mention that while both products have strong reporting capabilities, Salesforce Field Service scores 8.6 and FieldPulse scores 8.5. However, users feel that Salesforce's reporting tools are more robust and customizable, making it a better choice for businesses that require detailed analytics.
Pricing
Entry-Level Pricing
FieldPulse
No pricing availableSalesforce Field Service
Dispatcher
$165.00
1 User Per Month
Intelligent Dispatch Console built directly on CRM.
- Scheduling and Optimization
- Resource and Work Management
- Workflow Automation
Free Trial
FieldPulse
No trial information availableSalesforce Field Service
No trial information availableRatings
Meets Requirements
8.9
262
8.6
347
Ease of Use
8.9
292
8.4
737
Ease of Setup
8.6
224
7.8
604
Ease of Admin
8.9
175
8.3
170
Quality of Support
9.6
260
8.6
337
Has the product been a good partner in doing business?
9.2
173
8.7
163
Product Direction (% positive)
9.4
252
9.0
340
Features by Category
Operations
7.6
15
Not enough data
7.6
15
Not enough data
9.3
15
Not enough data
Resource Management
7.6
15
Not enough data
9.3
16
Not enough data
8.1
15
Not enough data
Generative AI
7.8
60
7.9
152
7.3
59
7.5
150
Before the Job
8.8
178
8.5
276
8.8
164
8.6
270
8.8
172
8.6
276
8.4
161
8.4
268
On the Job
8.7
175
Feature Not Available
8.8
173
8.5
273
7.9
140
Feature Not Available
8.6
165
8.5
274
8.5
154
8.4
226
After the Job
8.5
167
8.6
277
8.4
156
8.6
272
8.8
175
8.2
226
8.3
151
8.7
225
Agentic AI - Field Service Management
Not enough data
7.8
58
Not enough data
7.9
59
Not enough data
8.2
58
Categories
Categories
Shared Categories
FieldPulse and Salesforce Field Service are categorized as Field Service Management
Unique Categories
Salesforce Field Service has no unique categories
Reviews
Reviewers' Company Size
FieldPulse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
51.3%
Consumer Services
10.3%
Electrical/Electronic Manufacturing
6.8%
Facilities Services
4.1%
Utilities
2.4%
Other
25.1%
Manufacturing
8.4%
Information Technology and Services
8.4%
Hospital & Health Care
4.9%
Telecommunications
4.5%
Consulting
4.4%
Other
69.4%
Discussions
What is FieldPulse used for?
2 Comments
SM
A Scheduling Platform, made easy to use.Read more
FieldPulse has no more discussions with answers
What is Salesforce Field Service used for?
2 Comments
DJ
The best function of Salesforce Field Service Lightning is probably task assignment. This tool allows you to create and quickly track work assignments,...Read more
Salesforce Field Service has no more discussions with answers
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