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Compare FieldPulse and mHelpDesk 
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At a Glance
Market Segments
Small-Business (94.1% of reviews)
Small-Business (43.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
FieldPulse
Star Rating
(343)4.7 out of 5
Market Segments
Small-Business (94.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FieldPulsemHelpDesk
Star Rating
(145)4.0 out of 5
Market Segments
Small-Business (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about mHelpDeskSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that mHelpDesk's "Roofing Design" and "Roofing Estimating" features are rated at 7.6, indicating a solid but not exceptional performance in these areas, while FieldPulse does not provide specific ratings for these features, suggesting a potential gap in specialized roofing functionalities.
- Reviewers mention that FieldPulse excels in "Quality of Support" with a score of 9.6, significantly higher than mHelpDesk's 8.2, indicating that users find FieldPulse's customer service more responsive and helpful.
- G2 users highlight that FieldPulse's "Ease of Setup" is rated at 8.7, compared to mHelpDesk's 7.6, suggesting that users find FieldPulse easier to implement and start using effectively.
- Users on G2 report that FieldPulse's "Invoicing" feature scores 8.9, which is higher than mHelpDesk's 8.1, indicating that FieldPulse may offer more robust invoicing capabilities that streamline billing processes.
- Reviewers say that mHelpDesk's "Business Operations" score of 9.3 is impressive, but FieldPulse's overall higher ratings in customer management and field service management suggest a more comprehensive approach to operational efficiency.
- Users report that FieldPulse's "Client Notifications" feature is rated at 8.8, which is higher than mHelpDesk's 8.0, indicating that FieldPulse may provide better tools for keeping clients informed and engaged throughout the service process.
Pricing
Entry-Level Pricing
FieldPulse
No pricing availablemHelpDesk
No pricing availableFree Trial
FieldPulse
No trial information availablemHelpDesk
Free Trial is available
Ratings
Meets Requirements
8.9
262
8.2
113
Ease of Use
8.9
292
8.3
115
Ease of Setup
8.6
224
7.6
45
Ease of Admin
8.9
175
8.0
45
Quality of Support
9.6
260
8.2
114
Has the product been a good partner in doing business?
9.2
173
7.6
45
Product Direction (% positive)
9.4
252
7.0
113
Features by Category
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Operations
7.6
15
Not enough data
7.6
15
Not enough data
9.3
15
Not enough data
Resource Management
7.6
15
Not enough data
9.3
16
Not enough data
8.1
15
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.8
60
Not enough data
7.3
59
Not enough data
Before the Job
8.8
178
8.0
57
8.8
164
7.9
53
8.8
172
8.1
53
8.4
161
7.9
52
On the Job
8.7
175
7.4
11
8.8
173
8.1
55
7.9
140
7.8
6
8.6
165
8.0
46
8.5
154
8.1
6
After the Job
8.5
167
8.1
56
8.4
156
8.0
47
8.8
175
8.1
42
8.3
151
8.1
38
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
FieldPulse and mHelpDesk are categorized as Field Service Management
Reviews
Reviewers' Company Size
FieldPulse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
mHelpDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
51.3%
Consumer Services
10.3%
Electrical/Electronic Manufacturing
6.8%
Facilities Services
4.1%
Utilities
2.4%
Other
25.1%
Hospital & Health Care
10.0%
Education Management
9.2%
Utilities
6.2%
Real Estate
4.6%
Insurance
4.6%
Other
65.4%
Discussions
What is FieldPulse used for?
2 Comments
SM
A Scheduling Platform, made easy to use.Read more
FieldPulse has no more discussions with answers
mHelpDesk has no discussions with answers
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