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Compare ExtensisHR and TriNet 
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At a Glance
Market Segments
Small-Business (78.0% of reviews)
Small-Business (59.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ExtensisHR
Star Rating
(61)4.6 out of 5
Market Segments
Small-Business (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ExtensisHRTriNet
Star Rating
(752)4.0 out of 5
Market Segments
Small-Business (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TriNetSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TriNet's "Quality of Support" is rated at 7.9, which is significantly lower than ExtensisHR's impressive score of 9.5. Reviewers mention that ExtensisHR provides more responsive and helpful customer service, making it a better partner in business.
- Reviewers mention that ExtensisHR excels in "Compliance Support" with a score of 9.3, compared to TriNet's 8.4. Users on G2 highlight that ExtensisHR offers more robust compliance features, which are crucial for small businesses navigating complex regulations.
- Users say that TriNet's "Expense Management" feature is rated at 6.8, which falls short of ExtensisHR's score of 8.3. Reviewers mention that ExtensisHR's expense reporting tools, including "Smart Categorization" and "Digital Receipt Management," streamline the reimbursement process more effectively.
- G2 users report that ExtensisHR's "Employee Self-Service Portal" is rated at 8.3, while TriNet's is slightly lower at 8.6. However, users mention that ExtensisHR's mobile capabilities are more user-friendly, enhancing the overall employee experience.
- Reviewers mention that TriNet's "Payroll Processing" is rated at 8.8, which is strong, but ExtensisHR's overall payroll features, including "Direct Deposit" and "Check/W-2 Delivery," receive higher praise for their reliability and ease of use, scoring 9.3 and 8.9 respectively.
- Users on G2 report that ExtensisHR shines in "Performance and Reliability" with a score of 9.0, compared to TriNet's 8.1. Reviewers mention that ExtensisHR's platform is more stable and efficient, which is critical for businesses that rely on consistent performance for HR tasks.
Pricing
Entry-Level Pricing
ExtensisHR
No pricing availableTriNet
No pricing availableFree Trial
ExtensisHR
No trial information availableTriNet
No trial information availableRatings
Meets Requirements
9.1
59
8.4
649
Ease of Use
8.2
59
8.2
655
Ease of Setup
8.2
51
8.0
406
Ease of Admin
8.4
52
8.3
447
Quality of Support
9.5
59
8.0
604
Has the product been a good partner in doing business?
9.2
51
8.3
447
Product Direction (% positive)
8.9
54
7.2
643
Features by Category
Core HR
8.3
19
8.0
259
7.9
19
7.8
258
6.6
18
6.5
164
8.2
19
7.7
223
9.1
19
8.4
266
9.1
19
8.6
311
Generative AI
7.0
11
6.4
61
Platform
7.2
24
6.7
225
7.2
23
6.6
163
7.5
23
6.6
156
8.5
26
8.2
287
8.8
26
8.1
279
8.5
25
7.9
226
7.8
26
7.6
290
8.2
24
8.1
290
Expense Reports
Not enough data
8.1
127
Not enough data
7.4
90
Not enough data
7.3
90
Not enough data
8.1
113
Not enough data
8.6
113
Not enough data
8.1
52
Not enough data
6.6
20
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
7.9
38
Not enough data
7.7
38
Not enough data
8.0
39
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile
Not enough data
8.4
100
Not enough data
8.1
78
Not enough data
7.7
40
Platform
Not enough data
Feature Not Available
Not enough data
6.9
19
Administration
Not enough data
Feature Not Available
Administration
Not enough data
7.4
111
Not enough data
7.3
110
Not enough data
7.7
108
Not enough data
7.8
110
Not enough data
8.1
131
Platform
Not enough data
7.4
137
Not enough data
6.4
94
Not enough data
7.0
84
Not enough data
7.9
137
Not enough data
7.8
114
Not enough data
6.4
82
Employee Self Service
Not enough data
8.6
411
|
Verified
Not enough data
8.3
399
|
Verified
Not enough data
8.2
308
|
Verified
Administration
Not enough data
8.7
383
|
Verified
Not enough data
7.8
324
|
Verified
Not enough data
9.3
407
|
Verified
Not enough data
7.6
237
|
Verified
Not enough data
8.8
363
|
Verified
Not enough data
8.0
221
|
Verified
Not enough data
8.5
299
|
Verified
Not enough data
8.5
309
|
Verified
Not enough data
8.7
328
|
Verified
Taxes
Not enough data
8.6
355
|
Verified
Not enough data
8.6
328
|
Verified
Not enough data
8.7
318
|
Verified
Integration
Not enough data
7.1
191
|
Verified
Not enough data
7.2
191
|
Verified
Not enough data
7.2
184
|
Verified
Not enough data
7.6
217
|
Verified
Platform
Not enough data
7.9
383
|
Verified
Not enough data
8.3
379
|
Verified
Not enough data
8.5
379
|
Verified
Not enough data
8.4
361
|
Verified
Compliance
9.0
47
8.2
160
7.8
44
7.4
104
8.3
43
7.8
120
Platform
8.2
46
8.0
162
8.1
46
7.7
149
8.5
46
8.3
166
Support
8.8
43
7.8
153
8.7
46
7.8
159
8.8
45
7.5
144
8.2
46
7.9
146
8.2
46
7.7
146
8.8
46
7.8
180
9.0
45
7.9
171
Personnel
9.0
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Payroll
8.3
5
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Reporting and Integrations
8.0
5
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
7.9
30
|
Verified
Not enough data
7.9
31
|
Verified
Not enough data
7.7
29
|
Verified
Goals
Not enough data
7.5
30
|
Verified
Not enough data
6.9
28
|
Verified
Feedback
Not enough data
7.8
31
|
Verified
Not enough data
7.4
31
Not enough data
7.3
28
Not enough data
7.1
29
Data
Not enough data
7.7
34
|
Verified
Not enough data
7.5
33
|
Verified
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Education ERP
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Intermediate GEP features
Not enough data
6.4
6
Not enough data
6.4
6
Other GEP Features
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
5.8
6
Time Tracking
Not enough data
7.8
115
Not enough data
7.3
94
Not enough data
7.3
76
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
7.8
104
Administration
Not enough data
7.4
111
Not enough data
7.3
110
Not enough data
7.7
108
Not enough data
7.8
110
Not enough data
8.1
131
Platform
Not enough data
7.4
137
Not enough data
6.4
94
Not enough data
7.0
84
Not enough data
7.9
137
Not enough data
7.8
114
Not enough data
6.4
82
Categories
Categories
Shared Categories
ExtensisHR and TriNet are categorized as PEO Providers, Core HR, and Global Employment Platforms (GEP)
Reviews
Reviewers' Company Size
ExtensisHR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TriNet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
13.6%
Manufacturing
8.5%
Hospital & Health Care
6.8%
Primary/Secondary Education
5.1%
Computer Software
5.1%
Other
61.0%
Information Technology and Services
12.0%
Computer Software
11.9%
Non-Profit Organization Management
6.0%
Financial Services
5.9%
Marketing and Advertising
4.1%
Other
60.2%
Discussions
ExtensisHR has no discussions with answers
Process of finalizing a payroll.
4 Comments
CS
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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