--- title: ExtensisHR Reviews meta_title: 'ExtensisHR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 84 reviews by the users' company size, role or industry to find out how ExtensisHR works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 84 scale: '5' date_modified: '2026-07-17' parent_category: name: HR url: https://www.g2.com/categories/hr --- # ExtensisHR Reviews **Vendor:** ExtensisHR **Category:** [PEO Providers](https://www.g2.com/categories/peo-providers) **Average Rating:** 4.6/5.0 **Total Reviews:** 84 ## About ExtensisHR ExtensisHR is a Professional Employer Organization (PEO) that provides small and midsized businesses with full-service HR solutions for employee benefits, recruiting, payroll and tax, risk and compliance, and other workforce management services. Who Is ExtensisHR For? ExtensisHR is designed for SMBs that are growing quickly and need expert HR support to keep pace. Whether you're a startup establishing your foundation or an established company scaling your workforce, ExtensisHR can help if you're facing challenges such as: • Limited or nonexistent internal HR resources • Increasing employee expectations • Complex payroll and tax requirements • Changing employment laws and compliance obligations • Recruiting and retaining top talent We serve organizations across a wide range of industries, including: • Financial services and technology • Healthcare • Marketing • Non-profits • Professional and business services • Schools • Technology firms What Does ExtensisHR Offer? ExtensisHR delivers a comprehensive suite of HR solutions, including: • Dedicated HR support: A full-service team providing day-to-day guidance and strategic, long-term workforce planning. • Risk and compliance management: Proactive monitoring of employment regulations to keep your business compliant and protected from risk. • Complimentary recruiting services: Full-cycle recruiting support included at no additional cost. • Payroll and tax administration: A total payroll and tax solution ensuring accuracy and peace of mind for every pay cycle. • Benefits administration: Fortune 500-level benefits that strengthen your ability to attract and retain top talent. • Performance management and employee development: Tools and support for employee growth and engagement. • Mobile-friendly HR technology platform: A centralized system for managing payroll, benefits, time, and HR tasks from anywhere. What Makes ExtensisHR Different from Other PEOs? • Dedicated service team: Each client is paired with a dedicated team including an Account Manager, HR Business Partner, Payroll Specialist, and Implementation Manager. • Exceptional employee support: Staff-level support through our Employee Solution Center, where employees can connect with a live representative in under 15 seconds on average when calling for assistance. • Customized solutions: We tailor HR services and benefits strategies to align with your organization's goals, workforce, and growth plans. • Industry-leading credentials: ExtensisHR maintains the highest standards in the PEO industry, including IRS Certified Professional Employer Organization (CPEO) status, Employer Services Assurance Corporation (ESAC) Accreditation, and SOC 1 Type 2 Certification. ## ExtensisHR Pros & Cons **What users like:** - Users value the **exceptional customer support** from ExtensisHR, praising the team's quick resolutions and responsiveness. (32 reviews) - Users highlight the **helpful support** from ExtensisHR, appreciating their dedication and clear communication throughout the process. (31 reviews) - Users value the **rapid response time** of ExtensisHR, ensuring prompt resolutions and outstanding support for all concerns. (14 reviews) - Users value the **exceptional support and professionalism** of ExtensisHR, transforming complex HR matters into manageable solutions. (11 reviews) - Users commend the **staff competence** at ExtensisHR, highlighting their professionalism, responsiveness, and exceptional customer service. (11 reviews) - Onboarding (8 reviews) - Benefits (7 reviews) - Ease of Use (7 reviews) - Easy Setup (7 reviews) - Intuitive Platform (7 reviews) **What users dislike:** - Users report **overwhelming onboarding experiences** and poor communication between departments, leading to frustration and anxiety. (4 reviews) - Users face significant **integration issues** with ExtensisHR, complicating software use and hindering operational efficiency. (4 reviews) - Users find the **limited integrations** of ExtensisHR frustrating, complicating workflows and hindering overall efficiency. (4 reviews) - Users express frustration with **onboarding issues** due to poor training and lack of communication among departments. (4 reviews) - Users face **payroll issues** requiring manual input and causing inconsistencies, complicating management due to unique organizational structures. (4 reviews) - Users experience **poor customer support** with slow communication and disconnected interactions, particularly during onboarding and with the 401k team. (4 reviews) - Users face significant **UX improvement issues** with ExtensisHR, citing navigation difficulties and a frustrating implementation process. (4 reviews) - Difficult Transitions (3 reviews) - Inadequate Knowledge (3 reviews) - Users experience **limited customization** , finding the software's adaptability and integration capabilities frustratingly inadequate. (3 reviews) ## ExtensisHR Reviews ### 1. ExtensisHR: Outstanding Support and an Intuitive, Efficient HR Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ervin P. | Plant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about ExtensisHR?** What I like most about ExtensisHR is the outstanding customer service paired with a truly user-friendly platform. Their team is consistently responsive and knowledgeable, and they’re always willing to go the extra mile to help whenever I need support. The platform is intuitive and efficient, and it makes managing payroll, benefits, HR administration, and employee data much simpler and easier to stay on top of. **What do you dislike about ExtensisHR?** I don’t have any significant dislikes about ExtensisHR. Overall, the platform is user-friendly and reliable, and it has consistently met our HR and payroll needs. **What problems is ExtensisHR solving and how is that benefiting you?** ExtensisHR helps address many of the administrative and payroll challenges that come with managing employees. The platform brings payroll processing, benefits administration, HR compliance, employee onboarding, and time tracking together in one centralized system. As a result, we’ve been able to cut down on manual work, improve accuracy, and save valuable time across our team. The biggest advantage for us has been the platform’s efficiency and dependability. Tasks that once required multiple systems or a lot of paperwork can now be handled quickly and accurately in one place. On top of that, the customer support team is responsive and provides timely help whenever questions come up, which makes it easier to resolve issues promptly and keep day-to-day operations running smoothly. ### 2. Extremely happy with ExtensisHR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about ExtensisHR?** The HR support from ExtensisHR has been great. We are a small organization without a trained dedicated HR person on staff, so we lean heavily on ExtensisHR for support in this area. Our dedicated HR manager is responsive and extremely knowledgable. I especially appreciate having distinct dedicated experts: payroll, HR & our school manager. **What do you dislike about ExtensisHR?** The payroll system can be limited in it's ability to be customized. We have found that we have to do some things manually when they are outside the parameters of the built in system. We are also a school so have some special needs regarding payroll which sometimes require a lot of manual entry from us. **What problems is ExtensisHR solving and how is that benefiting you?** Extensis HR provides HR support to our small company where we need it. As our PEO they also coordinate employee benefits, and also assist with managing and administering leaves. Their customer support of our employees means that our HR staff has more time for other work. They are a great resource in helping to interface with other vendors - insurance company, training platforms, etc. ### 3. Streamlined HR Services with Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about ExtensisHR?** I like ExtensisHR's HR functions and their compliance team, as they help us with the administrative and compliance challenges we face. This is particularly beneficial for small to medium-sized businesses like ours. I also like the benefits they provide to all employees. The compliance team ensures we're in compliance for all states where we have employees, which is crucial since we have many remote employees. The HR functions keep us up to date with onboarding and any new updates. Additionally, I like the administrative functions they offer and the support team **What do you dislike about ExtensisHR?** The application has room to upgrade **What problems is ExtensisHR solving and how is that benefiting you?** ExtensisHR helps us with HR functions, payroll, and benefits. The compliance team ensures state compliance for remote employees, and they assist with administrative challenges common in small businesses. Their offerings streamline HR and keep our onboarding up to date. ### 4. ExtensisHR Support That Truly Cares **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah R. | Chief of Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about ExtensisHR?** From the very start, my Extensis team has been available, communicative, kind, and supportive. And did I mention patient? Because I have a LOT of questions. Most of all, I like that they don't treat me like a customer or a client but rather like someone they really care about. That's rare and fantastic. **What do you dislike about ExtensisHR?** I have spent a full minute trying to think of something I dislike about ExtensisHR, and I cannot **What problems is ExtensisHR solving and how is that benefiting you?** ExtensisHR is our payroll and benefits partner, as well as our recruiter and applicant tracking systematizer. They have walked me through all phases of starting up payroll and benefits, which has been no small feat since we are a very small start-up company with normal-sized company needs. They do not treat us as the little guy. In fact, they give us outsized service and attention. It makes all the difference in the world. ### 5. Exceptional Payroll Processing and Proactive, Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about ExtensisHR?** I’ve found the payroll processing and overall support to be truly exceptional. Our payroll specialist is highly responsive and proactive, flags anything that looks out of the norm, and is able to support us right away whenever we need help. **What do you dislike about ExtensisHR?** There are a few areas that I'd mention, although dislike is a harsh word. That said: I do feel like our HR support (Account manager/HRBPs) seem to be very busy. I'm not sure how many clients they support, but I find myself following up multiple times to get a response. I have an HR background, so there isn't much that I ask for, so I can't imagine clients without an internal HR person. When I do reach out, it takes time to get a response. Navigating the platform is not easy. Everyone knows that during onboarding, you are shown a lot of things in a short period of time and you won't remember/observe 90% of what you see. For Admins who are most likely very busy with their day job, we don't have the luxury to look around the platform and take advantage of what's available to us. I have asked to know more about what's available, to understand what other clients might find beneficial, etc. It would be helpful to have more support around this. For example, I only now found out about the recruitment team benefit and ONLY because my sales rep checked in with me and told me to take a look. 401k integration is limited. Unless we choose one of the three integration 401k options available, it is clunky to process our 401k payments every month. I thought moving to extensis would providing more time savings, but I admit I spend more time with Extensis than my prior payroll provider. I see AI is a topic for me to comment on, but I have not seen AI geatures anywhere **What problems is ExtensisHR solving and how is that benefiting you?** Competitive pricing for benefits ### 6. Incredibly Helpful and Responsive with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth T. **Reviewed Date:** April 06, 2026 **What do you like best about ExtensisHR?** I like that ExtensisHR is just there for me, almost like an extension of my team. As a seasoned HR person, it's incredibly helpful to have a resource I can turn to for backup, guidance, or help on HR-related items. I also appreciate how the team has been incredibly helpful and responsive over the past couple of years. Fior, who we’ve been working with recently, is amazing. Her follow-up emails are detailed and provide so much information, and I’m excited to be working with her. **What do you dislike about ExtensisHR?** I do wish that the performance review platform was global. We have employees in both the US and Canada, and I would like to be able to use one platform to do performance reviews and goal setting for both countries. The last time I asked about this, it was impossible. I didn't hear back from the account manager. **What problems is ExtensisHR solving and how is that benefiting you?** ExtensisHR is always there for quick HR questions and updates. It acts as an extension of my team, providing helpful guidance and detailed follow-up information, which is incredibly valuable. ### 7. Smooth PEO Transition with Intuitive Platform, Great Support, and Strong Benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Terri T. | Comptroller, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about ExtensisHR?** So far, our transition to a new PEO has gone very well. We’re still learning everything Extensis has to offer, but each time we discover and start using a new feature, we’re impressed. The platform is simple to use and very intuitive. The staff we’ve worked with have been knowledgeable, efficient, responsive, and genuinely pleasant to deal with throughout the process. We’re also very happy with the benefits Extensis offers our team. The benefits enrollment period went smoothly, and the affordable insurance alone has made the switch well worth it. Onboarding was a monumental task and we are grateful for all the help and guidance we received. The professionalism of Extensis Staff it top notch. When we did have an issue with a person, that was quickly resolved. **What do you dislike about ExtensisHR?** The transition to the new 401K platform has felt a bit disjointed. It’s the one area where we didn’t fully understand the ins and outs with our previous provider, and it seemed that when we needed a little more hand-holding, it wasn’t really there. My understanding is that the 401K department is going through some restructuring, which may explain why our experience hasn’t been optimal. Still, it did elicit some anxiety, since we’re responsible for our employees’ money and felt uncertain at times. Another frustration was that it sometimes seemed like different departments within Extensis weren’t communicating with each other. There was a lot of information we needed to provide for onboarding, and having to share the same details multiple times for different departments became pretty cumbersome. **What problems is ExtensisHR solving and how is that benefiting you?** Better and more affordable health insurance for our employees Additional benefits that we can offer to our employees such as dental, vision, hospital indemnity, life insurance, etc. A more stream lined and integrated payroll system for our two companies. Personalized HR coaching and guidance. Learning modules - which we look forward to using soon 15Five program to help us manage employee goals, benchmarking and employee reviews. ### 8. Easy Onboarding & Benefits Tracking with Helpful Reporting Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about ExtensisHR?** During this transition it was extremely helpful as an administrator to monitor employees during the onboarding and benefits enrollment process. I was easily able to run reports and reach out the employees directly if any pending items still needed to be completed. **What do you dislike about ExtensisHR?** I have not experienced any downsides. The only thing for me as an administrator is to take extra time to learn and get accustomed to new platform. **What problems is ExtensisHR solving and how is that benefiting you?** Better customer service to our managers and employees, especially from an HR standpoint. We feel we will have more hands-on experience then utilizing a PEO that was global that focused more on creating cases in the portal, that could take 72 hours for a response. ### 9. Outstanding Service, Room for UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Kat E. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about ExtensisHR?** I really like the service from ExtensisHR. The team is always very helpful, thorough, friendly, and there when you need them. I often use the PTO management feature, which is crucial for managing the US team from the UK office and ensuring compliance with company protocol. The initial setup was easy since everyone was very helpful. **What do you dislike about ExtensisHR?** I think ExtensisHR can be a little confusing and not easy to navigate. With PTO, it would be good to see who is on leave when you are going to approve it. **What problems is ExtensisHR solving and how is that benefiting you?** I use ExtensisHR for managing absences, employee starters and leavers, forms, and I-9s, especially through PTO management. It helps me manage the US team from the UK office, ensuring they follow company protocol. ### 10. ExtensisHR’s Simple, Intuitive UI Makes Admin and Employee Self-Service Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about ExtensisHR?** I like ExtensisHR’s user interface for both admins and employee users. As an admin, it’s super simple and straightforward. There isn’t a lot of fancy imaging; it’s mainly menus for everything you need, right there on the main dashboard. I have Company Info, Employee Info, and Reporting Info at my fingertips as soon as I log in, and I can quickly choose where to go next. If I can’t find something, the search tool seems to work great for whatever I’m looking for. From an employee perspective, it’s a little prettier to look at and still very easy to navigate. We even use ExtensisHR profile screenshots in our orientations to show new employees how easy it is to self-serve their information, whether they’re making updates, changing info, or handling other basic changes. **What do you dislike about ExtensisHR?** We have a couple of items on our wishlist, starting with a better Organizational Chart Tool. The current org chart capability isn’t good at all, and our rep suggested exporting the data and then using an outside tool to create the org chart. In addition, I very much dislike that additional tax withholdings are not shown as a separate line item on checks. This makes it difficult for employees to understand what their actual tax is and to confirm that their additional withholding is accurate. **What problems is ExtensisHR solving and how is that benefiting you?** ExtensisHR provides a self-service system for employees and managers, which helps us move day-to-day transactional tasks out of HR’s hands. It also gives us access to a professional resource for higher-level HR compliance concerns whenever we need it. ### 11. Responsive Support, Needs 401(k) Functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about ExtensisHR?** I appreciate the great sales, implementation, and service team at ExtensisHR. They are responsive and seem to be true experts in their fields. I like that they really get to know their clients. The implementation team was great, especially since we had an accelerated timeline, and things worked well. **What do you dislike about ExtensisHR?** Our biggest complaint is that they cannot handle our 401(k) safe harbor and discretionary matching calculation because we include the value of group term life in our calculations, and the system software does not yet have this ability. This means we have to do a manual calculation each pay period rather than relying on a system and then make adjustments to most employees' paychecks. We have provided this feedback several times before, but it obviously does not seem to rise to a priority likely because other clients are not doing the calculation the way we are. **What problems is ExtensisHR solving and how is that benefiting you?** ExtensisHR handles payroll processing and HR issues like job descriptions, pricing, postings, career advancement, and benefit enrollment. It offers more affordable benefits and additional HR support, crucial for our small team. ### 12. Efficient Transition with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa J. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ExtensisHR?** What I like most about ExtensisHR is the high quality of professionals that work there. They are always available and extremely efficient in what they do. They are highly trained, experienced, and a wealth of knowledge for those who don't do this every day. The initial setup was streamlined so efficiently that it made it very easy for our company to make the transition. We switched from another provider to ExtensisHR, which has been extremely efficient and smooth running. The cost was much more efficient for us, and the team support was of greater value. **What do you dislike about ExtensisHR?** So far there is nothing I dislike. **What problems is ExtensisHR solving and how is that benefiting you?** ExtensisHR helps solve issues with understanding tasks and provides detailed assistance in setting up and handling payroll and benefits smoothly. ### 13. A True Extension of Our Team **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle L. | Chief Financial Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about ExtensisHR?** What I like best about ExtensisHR is their exceptional customer service. Every associate I’ve worked with is knowledgeable, responsive, and genuinely invested in helping us succeed. They feel like a true extension of my own team—proactive, reliable, and consistently willing to go the extra mile. **What do you dislike about ExtensisHR?** There isn’t much I truly dislike about ExtensisHR, but if I had to highlight one area for improvement, it would be the ability to have a bit more customization for my team in certain processes and workflows. Their support is excellent, and I know they’re always willing to help—I'd just love to see more flexibility in tailoring a few areas to better align with how our organization operates **What problems is ExtensisHR solving and how is that benefiting you?** ExtensisHR is helping us streamline several critical functions—primarily payroll and HR support—which has made my job significantly easier and more efficient. They handle the day-to-day details with accuracy and responsiveness, allowing me to focus on higher-level priorities. We also participate in their 401(k) plan, and having them manage that aspect provides peace of mind and ensures everything is handled correctly. Overall, they take work off my plate and provide reliable expertise across the board. ### 14. Comprehensive HR Solution with Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Theresa V. **Reviewed Date:** February 10, 2026 **What do you like best about ExtensisHR?** What I like most about ExtensisHR is the response time I've received, especially from my account manager, Zori, and my HR manager, Anne Castro. They have been extremely responsive and usually get back to me within an hour, if not less. They also make me feel very confident about my next steps in any situation and they never make me feel like any questions are stupid. **What do you dislike about ExtensisHR?** During the onboarding, it was very overwhelming because there were so many different people from ExtensisHR contacting us. We were signing a lot of different agreements, and it seemed disconnected at times as though the team was not speaking to each other. We, in particular, had difficulty communicating with the 401k team. **What problems is ExtensisHR solving and how is that benefiting you?** I use ExtensisHR for all our HR needs, payroll, and benefits. It supports us with team coaching, provides essential forms, offers excellent benefits, and has a great portal for tracking PTO and important information. ### 15. Solid Backend for Easy Filing, but Benefit URLs Are Hard to Find **Rating:** 3.0/5.0 stars **Reviewed by:** Angela B. | Director, SEO & AI Search, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about ExtensisHR?** Filing all my paperwork is super easy, the backend is solid. **What do you dislike about ExtensisHR?** It's hard to figure out the external URLs for all of my benefits. I usually have to look them up myself outside of the Extensis backend. **What problems is ExtensisHR solving and how is that benefiting you?** I work for a smaller company, so we have only a couple HR people. I don't have to bog them down with paperwork questions. ### 16. Thorough, Knowledgeable Support That Always Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2026 **What do you like best about ExtensisHR?** Each associate is very well versed in their topic so i always get a thorough and complete answer to my questions **What do you dislike about ExtensisHR?** A few quirks about new hire entering specifics could be improved - should not have to be state specific for example **What problems is ExtensisHR solving and how is that benefiting you?** They are my complete PEO for payroll, benefits and any HR needs ### 17. ExtensisHR is very thorough, efficient and professional **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie L. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about ExtensisHR?** The staff at ExtensisHR is very patient and easy to work with. The implementation process has been easy and efficient. All the ExtensisHR employees that we have worked with provide excellent customer service. **What do you dislike about ExtensisHR?** We have not been with ExtensisHR long enough to find anything negative. Although many of our employees find the employee portal challenging to get used to. **What problems is ExtensisHR solving and how is that benefiting you?** ExtensisHR has helped our company be more HR compliant and organized with all facets under one umbrella. ### 18. Flawless Setup, Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan C. **Reviewed Date:** January 27, 2026 **What do you like best about ExtensisHR?** I really appreciate the quick resolution of any small issues by ExtensisHR, they get us back on track without delay. The team, including Valerie, Ellie, Rae, Mel, Barbara, and Drew, is fantastic, and the Employee Solutions Center is exceptional. I'm excited to see how the Performance Management feature evolves, especially in terms of transitioning from manual reviews to a process-driven system. The initial setup of ExtensisHR was flawless, and everything so far is tremendously better than our previous HRIS. If I could rate it, I would give it more than a 10, possibly a 20 or higher! **What do you dislike about ExtensisHR?** N/A **What problems is ExtensisHR solving and how is that benefiting you?** ExtensisHR handles Payroll and HR Management, ensuring compliance and performance. It moves our reviews from manual to a process-driven system, and any small issues we've encountered were quickly addressed. It's tremendously better than our previous HRIS. ### 19. Exceptional Service, Comprehensive Offerings **Rating:** 4.5/5.0 stars **Reviewed by:** Kate P. | Vice President, Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about ExtensisHR?** ExtensisHR has been a great partner for NobleReach Foundation. As a small nonprofit with around 50 employees, having access to a comprehensive and generous benefits package through their PEO services has been invaluable for both recruitment and retention. What truly sets ExtensisHR apart is our account representative, Claudia Luna. She is exceptional in every way—attentive, responsive, kind, patient, and incredibly knowledgeable. Claudia makes navigating HR administration smooth and stress-free, which is exactly what we need as we focus on our mission. Highly recommend ExtensisHR, especially if you're fortunate enough to work with Claudia! **What do you dislike about ExtensisHR?** It is pretty hard to find anything to dislike about ExtensisHR. With any PEO, you lose some ability to "own" some processes and systems, but that is just the nature of the setup (i.e. our ATS does not integrate with Extensis because we chose an ATS outside of their offerings). This was our decision entirely. **What problems is ExtensisHR solving and how is that benefiting you?** ExtensisHR has exceptional benefits offerings and has always done a great job of negotiating our renewals every year. They continue to work to streamline their processes as well for ease of administration. ### 20. Attentive Rep Who Always Has Our Back **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa D. | Director of HR, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about ExtensisHR?** Our rep - very attentive to our needs, questions, and problems **What do you dislike about ExtensisHR?** Main support line often cannot answer questions - has to roll up the ladder to get answer **What problems is ExtensisHR solving and how is that benefiting you?** Very helpful with health insurance ### 21. Attentive Support, Great Benefits, Needs Modernization **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew L. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about ExtensisHR?** I like that the service team is responsive and attentive, which is really helpful. The benefit prices are reasonable, and the systems process payroll accurately. The platform offers lots of good ancillary benefits and offerings that employees are interested in. Having a dedicated team that can answer HR questions is very helpful, and hiring and terminating is easier with ExtensisHR because they have good knowledge. Additionally, reduced benefit costs and the additional benefits offered by ExtensisHR are appealing, as is their competitive fee model. **What do you dislike about ExtensisHR?** Tech systems are old and sometimes overly complicated to do simple tasks. Lack of a QuickBooks Online integration is problematic for accounting and finance teams. **What problems is ExtensisHR solving and how is that benefiting you?** I use ExtensisHR for payroll, hiring, benefits, and 401k, finding their service team responsive and attentive. The platform processes payroll accurately and offers competitive benefit prices. It also provides useful ancillary benefits, and their knowledgeable team makes hiring and termination easier. ### 22. Responsive and Comprehensive HR Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Pamela K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about ExtensisHR?** I like that ExtensisHR is extremely responsive, which makes it a reliable partner for us. Our biggest value add was being part of a pool which allowed us to get better benefits and reduce our costs to employees and the company. Their online portal is also an improvement over what we had. **What do you dislike about ExtensisHR?** Of course the cost but in the end the benefits outweighed the costs. **What problems is ExtensisHR solving and how is that benefiting you?** ExtensisHR is a valuable resource for payroll, general human resources, recruiting, short-term disability, and compliance issues. It's responsive, offers value-added benefits with little to no charge, and assists with benefits renewal. ### 23. Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Madelyn P. | Head of People, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about ExtensisHR?** The customer service and knowledge is unmatched. **What do you dislike about ExtensisHR?** The UX/UI is a little dated but it doesn't negatively effect use of the plaform. **What problems is ExtensisHR solving and how is that benefiting you?** Employee records management, payroll, benefits/time off ### 24. Smooth Onboarding and Excellent Service with ExtensisHR **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about ExtensisHR?** ExtensisHR made onboarding process go smoothly and we appreciate the level of service we received **What do you dislike about ExtensisHR?** A lot of the reporting and interface is antiquated. We were previously at ADPTotalSource and found their system to be more intuitive **What problems is ExtensisHR solving and how is that benefiting you?** ExtensisHR offered very competitive pricing for benefits and other perks we were excited to offer our employees ### 25. Responsive Support with Fast Resolutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about ExtensisHR?** Their responsive support and resolution time for inquiries. **What do you dislike about ExtensisHR?** I really like everything...I do wish they had a more intuitive Org Chart that the entire org could view. **What problems is ExtensisHR solving and how is that benefiting you?** I have had direction and support on terminations and applicable options, leave of absences and various options by state, help with the various insurances and benefits we offer, and many payroll issues/support. ### 26. Outstanding Service and Affordable Plans **Rating:** 5.0/5.0 stars **Reviewed by:** Alaska H. **Reviewed Date:** November 12, 2025 **What do you like best about ExtensisHR?** I truly appreciate ExtensisHR for their outstanding customer service and very competitive rates, which have been beneficial for our business in Alaska strapped with high healthcare costs. The platform offers us the ability to provide a robust benefits package to our employees in a cost-effective manner. This collaboration is vital because when going the PEO route, having a dedicated team is crucial, and ExtensisHR provides exactly that. Switching to ExtensisHR was a wise decision as we now experience significantly better customer service and cost savings, amounting to over $10,000 for our business. Additionally, I really admire how easy the initial setup was with ExtensisHR; our implementation team guided us efficiently through every step, and we felt supported throughout the process, thanks to the well-organized platform. **What do you dislike about ExtensisHR?** NA **What problems is ExtensisHR solving and how is that benefiting you?** We use ExtensisHR to manage HR services, reduce healthcare costs, and provide robust employee benefits. It offers an organized platform for tracking employee information and payroll, assists with HR issues, and provides excellent customer service, ultimately saving our business over $10k. ### 27. Great support from the sales process to implementation and training. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about ExtensisHR?** It has been fairly easy to use the product and any questions get resolved quickly. **What do you dislike about ExtensisHR?** The platform is not as user friedly as some others I have used in the past. **What problems is ExtensisHR solving and how is that benefiting you?** They provide payroll services and HR services so my employees are paid and my HR needs are covered. ### 28. HR Pros **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about ExtensisHR?** I appreciate the connection that I have with my HR contact **What do you dislike about ExtensisHR?** The 401k - they switched providers one too many times and I don’t feel like we are getting good service **What problems is ExtensisHR solving and how is that benefiting you?** De-risking our business and supportive HR advice ### 29. ExtensisHR **Rating:** 5.0/5.0 stars **Reviewed by:** Adam M. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about ExtensisHR?** Extensis, especially our implementation manager, time and labor support and hr support people, (Patrick Fitzsimmons, Sonsarae Smith and Sarah Forsyth, is extremely responsive and goes above and beyond to help. Whenever an issue or question has come up, them or their team has been able to respond promptly and works hard to get us the answers or solutions we need. This has helped the integration of the new system and make this a much less painful process. **What do you dislike about ExtensisHR?** We are still trying to successfully use the clock in features, and a month in we've still had issues. Even though we've had issues the team has been extremely helpful and this feature is through an outside vendor Extensis uses so that is the biggest flaw. **What problems is ExtensisHR solving and how is that benefiting you?** Establishing a centralized system that incorporates payroll, 401K, healthcare and other benefits, this centralization will help employees track all of their benefits more easily. ### 30. Knowledgeable Team, Prompt and Detailed Support **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah U. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about ExtensisHR?** The team at ExtensisHR is very knowledgeable on a multitude of subjects. They are always prompt with accurate and detailed responses. **What do you dislike about ExtensisHR?** I cannot think of anything at ExtensisHR that I dislike. **What problems is ExtensisHR solving and how is that benefiting you?** ExtensisHR is helpful to us with onboarding of new staff and handling our company payroll. We us them as our in house HR so they are necessary to our company running efficiently. ### 31. Supportive Team That Simplifies the Process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about ExtensisHR?** Working with ExtensisHR has been a truly positive experience. Their team demonstrated incredible patience and support, ensuring that I always felt informed and confident at each step. Communication was consistent and clear, and the information they provided made complex matters easy to understand. Most importantly, they streamlined the entire process, turning what could have been overwhelming into something smooth and manageable. I genuinely appreciate their professionalism and dedication. **What do you dislike about ExtensisHR?** There's nothing to dislike about ExtensisHR— our experience was seamless. **What problems is ExtensisHR solving and how is that benefiting you?** As a company undergoing a complete restructuring, ExtensisHR has filled a critical void by providing the support, structure, and expertise we needed to stabilize and move forward. They streamlined payroll, benefits administration, and compliance processes at a time when our internal resources were stretched thin. This has allowed our team to stay focused on the strategic aspects of the restructuring while ensuring our employees remain supported and confident. The result has been improved efficiency, reduced stress, and a seamless experience during a period of significant change. ### 32. Extensis Customer Service Shines **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ExtensisHR?** Extensis has great customer service thanks to Debbie Folse. **What do you dislike about ExtensisHR?** Onboarding could be done slightly better. **What problems is ExtensisHR solving and how is that benefiting you?** Employee can reach out easily to helpline and get answers to their queries ### 33. Great experence when the norm of dealing with PEO is poor **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor W. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about ExtensisHR?** The whole experience has been a good one, I have delt with 3 PEO in the last 2 years and the other 2 it was almost impossible to get anyone on the phone and if you did the problem took weeks to resolve. ExtrnsisHR was different easy to connect with, and Patrick Fitzsimmons is a pleasure to deal with, I was 10 minutes late for a meeting and he was still there waiting for me and super accommodating. We are also a Start Up and our owners are from Europe so there are some specific challenges all of which have been accommodated with no fuss. **What do you dislike about ExtensisHR?** Frankly i have not found one yet. Well done ExtensisHR **What problems is ExtensisHR solving and how is that benefiting you?** We are a Start up from Europe, so Extensis are helping us navigate the differences between Europe and the USA when it comes to HR ### 34. Vice president of human resources **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about ExtensisHR?** Having dedicated representatives who are quick to respond. **What do you dislike about ExtensisHR?** Needs better report center capabilities ans training. **What problems is ExtensisHR solving and how is that benefiting you?** They recently helped get more medical clinics on our approved work comp list ### 35. Excellent Support and Easy Implementation Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Andrada R. | Office Manager & Financial Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about ExtensisHR?** The implementation was really easy, we received a lot of assistance and the team was very accomodating with our requests and changes. **What do you dislike about ExtensisHR?** So far - there's nothing i dislike about ExtensisHR. **What problems is ExtensisHR solving and how is that benefiting you?** Ease of use for the platform and a dedicated support team for our employees. ### 36. Excellent Support Team, But Higher Cost and Outdated Tech **Rating:** 3.0/5.0 stars **Reviewed by:** Michael K. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about ExtensisHR?** Great team that worked hard to resolve any issues or help navigate any open questions. **What do you dislike about ExtensisHR?** Cost was higher than competitors, and technology was not as advanced. **What problems is ExtensisHR solving and how is that benefiting you?** Extensis delivered our payroll solution, and allowed us to managed several employees in multiple states. ### 37. Extensis HR - 1 year in **Rating:** 4.5/5.0 stars **Reviewed by:** Alicia K. | International Account Manager, Food Production, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about ExtensisHR?** ExtensisHR is our second PEO in my tenure at RIBUS, and while they are different from the last, they have been incredibly helpful and responsive. We are a small business and do not have an internal HR team, so it's really wonderful to know that we have a resource in Extensis that can keep us up-to-date and provide advice and guidance on important HR topics. I feel like not a week goes by that we aren't communicating with Extensis on one topic or another. **What do you dislike about ExtensisHR?** This is less about Extensis and more about our former PEO, where they were more hands-on and able to act on our company's behalf versus provide guidance. This was frustrating at first since it was not what we were used to, but it is allowing us to LEARN versus DIRECT and I find it incredibly valuable. **What problems is ExtensisHR solving and how is that benefiting you?** Keeping us up-to-date on policies and ensuring we're compliant with employees in multiple states. ### 38. Excellent Service and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kristin D. | Director of Live Event Production, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about ExtensisHR?** As a hiring manager, it is tedious and time consuming to review thousands of resumes that are submitted based on one job posting. ExtensisHR takes the burden of this review off of our plate and has provided screened, applicable candidates to us for next steps. ExtensisHR helped to review resumes based on a job description, narrow down the applicant pool, screen the candidates based on salary, and provide recommendations for ways in which to attract qualified candidates. It has saved hours of this grueling process, allowing us to focus on other tasks at hand. **What do you dislike about ExtensisHR?** It is often difficult to fully explain a job description based on the job title. At times, candidates have been passed on to us, that in theory, should fit the bill due to the job title, however, their experience did not align and/or their salary expectations were higher than our budget. With this though, the time savings of having ExtensisHR handle this process for us, far outweighs the number of candidates that were not qualified. **What problems is ExtensisHR solving and how is that benefiting you?** The time it takes for screening applicants. ExtensisHR allows us to focus on other priorities while they narrow down the candidate pool. ### 39. PEO Implementation Process Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Angela S. | VP of HR, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2025 **What do you like best about ExtensisHR?** Extensis benefits plans were significantly better and cheaper than what we had with a previous PEO in most cases. We liked the many benefits they offered including things like pet insurance. They also have recruiting help should we need it though I have not yet used that service. The implementation process was relatively painless and the team was helpful in ensuring we had the support needed. They were very responsive and knowledgeable.The customer service team was quick to answer questions. **What do you dislike about ExtensisHR?** At this point, there's not much to dislike about Extensis. A couple nitpicky things:the sales team at the beginning of the process didn't always have the right answers to my questions. An SOP to reference on how to do payroll would be helpful. **What problems is ExtensisHR solving and how is that benefiting you?** We had very expensive and not very good benefits previously. We now have a full solution of benefits that we like and that our employees find useful. As a one-person HR team, Extensis also helps me with HR tasks and is a resource to ask questions to. They are very helpful and knowledgeable. ### 40. ExtensisHR has an awesome team to work with and a great set of tools to do HR and payroll right! **Rating:** 4.5/5.0 stars **Reviewed by:** Scott S. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2024 **What do you like best about ExtensisHR?** As a small employer, ExtensisHR allows us to have the systems, benefits, and policies in place to run our human resources and payroll functions smoothly and effectively. These days, its hard to have anybody on payroll without have a fully vetted employee handbook to protect you and the company. At another company, my HR team and I spent hours upon hours fine tuning a handbook that also needed a legal review. The process here was so much more convient and you have experts to assist you in completing it. Our HR manager, Cara, is amazing. Always helpful and friendly. And if she doesn't know for certain, she has a team of subject matter experts ready to help. Erika is my lifeline when it comes to payroll. We run semi-monthly and it seems like at least once a month, we have a curveball to deal with; sometimes of my own making! Erika knows just what to do and gets back to with the solution before you know it. As a small employer, both workers compensation and health and welfare benefits can be a real challenge. Both are easy to administer and the offering for health plans, dental, vision, and ADD/life insurance give us the ability to compete with larger organizations. Plus they have numerous supplemental benefits like pet insurance, legal assistance, supplemental life, AFLAC, etc. ExtensisHR is a complete solution for your business. **What do you dislike about ExtensisHR?** ExtensisHR does its best to understand your business needs and services that are required, but some details can fall through the gap. Just be careful to review things as you get setup or add new functionality. **What problems is ExtensisHR solving and how is that benefiting you?** We have employees in a number of states, so their ability to manage that is nearly priceless. I don't know how we would do it if were had to do it ourselves. The tools for your business are great - payroll, PTO tracking, training requirements, open enrollment, and handbook are just some of the tools I have used to save me hundreds of hours of work. ### 41. Excellent Customer Service and HR Partnership Model **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2025 **What do you like best about ExtensisHR?** The most valuable and helpful aspect of our partnership with Extensis is that they are real partners. They are reliable, knowledgeable and helpful. At any time we can connect with a team member to help us - that is truly invaluable, namely in the HR world when no two days are the same! **What do you dislike about ExtensisHR?** Extensis has all of the core functionality needed to support businesses. There are some ways it can be more modern or integrated, however I believe the level of customer service and 1:1 in-person support you receive through their team is more valuable. **What problems is ExtensisHR solving and how is that benefiting you?** Extensis supports critical business functions we wouldn't be able to support otherwise - namely, payroll, compliance, and policy support. It's a huge benefit for a small, growing company. ### 42. Easy Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about ExtensisHR?** I have been so impressed with the positive attitudes and the helpfulness of all of the Extensis HR employees on our dedicated team. Our implementation manager had an unexpected emergency in the middle of the onboarding process and the transition to a new manager was easy and painless. **What do you dislike about ExtensisHR?** We have a very small and very unique company, so there have been a couple of policies of ours that took some time to determine how to best get them into the system. **What problems is ExtensisHR solving and how is that benefiting you?** We are a very small company (10 employees), so it is difficult for us to be competitive in the benefits market. Extensis has allowed us to offer our employees a richer benefits package than we would have been able to do on our own, all while saving us money. We have also been able to move multiple things (payroll, benefits, 401k, expense reporting, etc.) under one umbrella which eases the administration burden. ### 43. ExtensisHR: Comprehensive HR Solutions with Excellent Responsiveness **Rating:** 5.0/5.0 stars **Reviewed by:** Doug A. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about ExtensisHR?** ExtensisHR has been a great referral as they offer complete solutions for HR Services. **What do you dislike about ExtensisHR?** They are very responsive, so I not have anything negative to say. **What problems is ExtensisHR solving and how is that benefiting you?** They provide great healthcare and other complete HR services and consulting ### 44. ExtensisHR has been a pleasant PEO experience for our Firm **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about ExtensisHR?** The personal white glove service has been especially helpful to our team. As the HR leader at our company the portal construction and intutitive nature is also a great benefit. **What do you dislike about ExtensisHR?** I don't have anything bad to say about Extensis...they are usually thinking of things that would be good for us before I do. **What problems is ExtensisHR solving and how is that benefiting you?** The all in one solution from payroll processing to HR compliance to benefits coordinator. ### 45. Horrendously Out-Dated Software, Poor Quality Work from Implementation Manager **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2025 **What do you like best about ExtensisHR?** At this point, the only real positive we have experienced is the affordable benefits costs. **What do you dislike about ExtensisHR?** The software is horrendous. We are going into month 3 and our implementation is not complete, there are still pieces of the software that are not built out. Our implementation team's quality of work is basically nonexistent. We have spent nearly as much time fixing the mistakes of the implementation team as we have actually using the software. It's impossible to integrate other softwares with ExtensisHR, our dev team has been attempted to integrate the software we provide with the platform with no luck. I use this software every single day and am still findind out more features that it is lacking. It's an incredibly manual software and frustrating to you. It takes an average of 10 clicks to get to view anything you are looking for and every time I ask for advice or assistance from our implementation team, they just tell me to use the search bar instead. Speaking of help from the implementation team, training on the software has been nonexistent. Every time we ask for assistance on how to do a simple task, they send us a "How To Guide". If someone had taken a couple of hours to truly train us on how to use the software, we wouldn't still be asking for "How To Guides" 3 months into using the software. ExtensisHR limits the admin's ability to view or update employee information but at the same time, when someone from the company emails their support, the support team asks for their SSN over email in their first response - I don't think I need to point out how inappropriate that is to verify over email. We signed a year contract but I am already counting down the days for when our contract is up and we can switch to a software that actually works. **What problems is ExtensisHR solving and how is that benefiting you?** We implemented ExtensisHR as our PEO, mainly because of the cost savings for benefits. **Official Response from Support Team:** > We would like to apologize for the negative experience you've had with our software and onboarding process. Your feedback is deeply concerning, and it is truly disappointing to hear that our product and service did not meet your expectations. Please know that your experience is not reflective of the standards we hold ourselves to or what we strive to provide for our clients. We take great pride in delivering high-quality service, a seamless onboarding experience, and thorough training—along with the highest security standards to protect our clients and their employees. That being said, it’s clear that we have fallen short in your case, and for that, we are truly sorry. We would greatly appreciate the opportunity to understand more about your concerns and work toward a resolution. If you’re open to it, we would be happy to schedule a call at your convenience. Please let us know the best way to reach you, and we will do everything we can to make this right and retain you as a customer for many years to come. Again, we sincerely regret your experience and appreciate your honest feedback. We are committed to learning from this and improving our processes. ### 46. Friendly and Expeditious customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about ExtensisHR?** I love that every time I call I get to speak with a person, they are always there to help, even if they do not have the answer I can rest asure they will call me back with an answer in a reasobale time. This treatment extend in all their services, from payroll, recruitment, HR, and benefits. **What do you dislike about ExtensisHR?** There have been some features that were not fully fuctional like LOA cloud. However, that was because it was a completly new awesome feature they were installing and needed some time for it to be fully functional. But now we have a fully funcional easy to use Leave management tool so I guess it is not so bad. **What problems is ExtensisHR solving and how is that benefiting you?** Extensis is currently helping me with their new school outreach, they are helping with mandatory yearly training for staff, yearly contract, keeping up with certification, recruitment needs, and much more. ### 47. Always helpful, professional, and kind! **Rating:** 4.5/5.0 stars **Reviewed by:** Leah M. | People Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about ExtensisHR?** The customer service we've received has been excellent. From our Payroll Rep to our HR Rep, everyone has always been responsive and supportive. I have also received feedback from our employees that reaching out to the Employee Solutions Center has always been a positive experience. **What do you dislike about ExtensisHR?** There is nothing major that I dislike about ExtensisHR. I do wish that the payroll system were more adaptable to what we need rather than the other way around. But, this is so minor and does not negatively effect my ability to do my job. **What problems is ExtensisHR solving and how is that benefiting you?** There have been some really great additions to hiring and onboarding for schools that I think will really benefit folks who don't already have a hiring/onboarding tracking system that they are using. ### 48. Been a client for past 6 years! **Rating:** 5.0/5.0 stars **Reviewed by:** Neha A. | Senior HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2025 **What do you like best about ExtensisHR?** The customer service. Our account rep is extremely knowledgeable and quickly responds to issues/concerns and questions about HR policies and procedures. **What do you dislike about ExtensisHR?** Honestly, we do like everything Extensis has to offer so far. **What problems is ExtensisHR solving and how is that benefiting you?** Having a knowledgeable HR representative assigned to our account is extremely beneficial. It puts us at ease knowing that we have a second set of eyes to mitigate legal risks associated with employee terminations. ### 49. Works hard to make HR easy **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about ExtensisHR?** Extensis provides a full suite of HR tools. The PEO model allows me to bring on employees anywhere. But there are a lot of companies who do that. What sets Exensis apart is their employees who will go above and beyond should a problem or a new situation arise. **What do you dislike about ExtensisHR?** The reports are hard to navigate but they will work with you to create custom reports to meet your exact needs. **What problems is ExtensisHR solving and how is that benefiting you?** Managing each of the juristidictions where I have employees, handling new HR issues like if someone needs to go on medical leave. ### 50. Extensis is a good PEO. **Rating:** 4.5/5.0 stars **Reviewed by:** Lorie T. | Controller / Benefits Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about ExtensisHR?** On boarding with Extensis went quite smooth. What I like most about them is it is very easy to talk to a real person. The dashboard is easy to use. The Payroll service is excellent to deal with. We have one person assigned to us and he is extremely accessable and responsive. **What do you dislike about ExtensisHR?** The reporting side of the program could be more user accessable but for a small company it works quite well for us. **What problems is ExtensisHR solving and how is that benefiting you?** Any payroll problems I have they are very responsive. No on going problems ## ExtensisHR Discussions - [How does ExtensisHR differentiate themselves against their competitors?](https://www.g2.com/discussions/how-does-extensishr-differentiate-themselves-against-their-competitors) - 1 upvote - [What services does ExtensisHR offer?](https://www.g2.com/discussions/what-services-does-extensishr-offer) - 1 upvote - [Why is working with a Professional Employer Organization beneficial?](https://www.g2.com/discussions/extensishr-why-is-working-with-a-professional-employer-organization-beneficial) - 1 upvote - [What customer support does ExtensisHR have to offer?](https://www.g2.com/discussions/what-customer-support-does-extensishr-have-to-offer) - 1 upvote - [What is ExtensisHR used for?](https://www.g2.com/discussions/what-is-extensishr-used-for) - 1 upvote - [View ExtensisHR pricing details and edition comparison](https://www.g2.com/products/extensishr-extensishr/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+16%3A20%3A37+-0500&secure%5Bsession_id%5D=c5cbefea-aa2d-42d3-ae51-478d51beca8e&secure%5Btoken%5D=1c3cd4555e1d6b1054d22a8375509443e5aa852085022e93aae53634c463b7a0&format=llm_user) ## ExtensisHR Integrations - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [TimeClock Plus by TCP](https://www.g2.com/products/timeclock-plus-by-tcp/reviews) ## ExtensisHR Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Compliance** - Compliance Support - Safety Program - Certified Assistance **Personnel** - Employee Data Storage - Document Management - Employee Self-Service Portal - Recruiting **Agentic AI - Education ERP** - Cross-system Integration **Platform** - Tools - Management - Access **Payroll** - Employee Attendance Tracking - Absences and Time Off - Payroll Processing **Intermediate GEP features** - International Hiring Support - Pre-built Integrations **Generative AI** - AI Text Summarization **Support** - Scale - Specialist Guidance - Consulting - Invoicing - Implementation - Support - Assistance **Reporting and Integrations** - Custom Reports - Integrations **Other GEP Features** - Compliance Managenent - Analytics - Hiring Support **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards ## Top ExtensisHR Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,561 reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - 4.6/5.0 (1,119 reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) - 4.2/5.0 (1,894 reviews)