G2 reviewers report that TriNet excels in providing a comprehensive platform for managing the entire employee lifecycle, from onboarding to offboarding. Users appreciate the efficient payroll processing and robust employee benefits, which are highlighted as significant strengths of the software.
Users say that ExponentHR stands out for its user-friendly interface, making it easy for both management and frontline employees to navigate. Reviewers mention that accessing leave balances and W2 forms is straightforward, which enhances the overall user experience.
According to verified reviews, TriNet's customer support is a notable advantage, with many users praising the chat support feature that connects them to real people for immediate assistance. This quick access to help is seen as a major benefit for users needing timely answers.
Reviewers mention that while ExponentHR is easy to use, it may not offer the same depth of features as TriNet. Users have noted that it simplifies attendance management, but some feel it lacks the comprehensive tools available in TriNet's all-encompassing platform.
G2 reviewers highlight that both platforms receive positive feedback for their ease of use, with TriNet and ExponentHR scoring similarly in this area. However, TriNet's higher overall satisfaction ratings suggest that users find it more effective in meeting their needs.
Users report that TriNet's strong compliance features are a significant advantage, helping businesses navigate complex regulations effectively. In contrast, while ExponentHR also offers compliance tools, users feel that TriNet provides a more robust solution in this critical area.
Pricing
Entry-Level Pricing
ExponentHR
No pricing available
TriNet
No pricing available
Free Trial
ExponentHR
No trial information available
TriNet
No trial information available
Ratings
Meets Requirements
8.9
11
8.4
650
Ease of Use
8.2
12
8.2
656
Ease of Setup
Not enough data
8.0
407
Ease of Admin
Not enough data
8.2
449
Quality of Support
8.0
10
8.0
605
Has the product been a good partner in doing business?
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.