# Eventbrite vs Ticketmaster Comparison --- ## AI Generated Summary - **G2 reviewers report** that Eventbrite significantly outperforms Ticketmaster in overall user satisfaction, with a much higher G2 Score reflecting a more positive experience. Users appreciate Eventbrite's virtual offerings, which enhance convenience for event organizers and attendees alike. - **Users say** that Eventbrite excels in event creation and management, with features that streamline coordination and enhance the attendee experience. Reviewers highlight the ease of implementing promo codes and integrations like Canva for branding, making it a favorite for content and event planning. - **According to verified reviews** , Ticketmaster is praised for its user-friendly app and website, making it easy to find events and purchase tickets. However, it falls short in overall satisfaction compared to Eventbrite, which has a broader range of features tailored for event organizers. - **Reviewers mention** that Eventbrite's support quality is notably higher than Ticketmaster's, with users reporting a more responsive and helpful support team. This aspect is crucial for those who may need assistance during the event planning process. - **G2 reviewers highlight** that while Ticketmaster offers a seamless ticket transfer feature to Apple Wallet, Eventbrite's comprehensive event management tools and user-friendly setup process make it a more robust choice for small businesses looking to host events. - **Users report** that Eventbrite's recent updates and features, such as mobile check-in and email automation, contribute to a smoother event experience, whereas Ticketmaster's limited recent reviews suggest it may not be evolving as quickly to meet user needs. | | Eventbrite | Ticketmaster | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.2 out of 5 | | **Total Reviews** | 912 | 15 | | **Largest Market Segment** | Small-Business (63.8% of reviews) | Small-Business (60.0% of reviews) | | **Entry Level Price** | Pay As You Go | No pricing available | --- ## Top Pros & Cons ### Eventbrite Pros: - Ease of Use (90 reviews) - Event Management (85 reviews) Cons: - Event Management (24 reviews) - Expensive (18 reviews) ### Ticketmaster Pros: - Ticketing (2 reviews) - Access Ease (1 reviews) Cons: - Connectivity Issues (1 reviews) - High Fees (1 reviews) --- ## Ratings Comparison | Rating | Eventbrite | Ticketmaster | |---|---|---| | **Meets Requirements** | 8.8 (827 reviews) | 8.5 (13 reviews) | | **Ease of Use** | 9.0 (836 reviews) | 8.9 (14 reviews) | | **Ease of Setup** | 8.9 (455 reviews) | Not enough data | | **Ease of Admin** | 8.8 (350 reviews) | Not enough data | | **Quality of Support** | 8.4 (653 reviews) | 7.3 (10 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (326 reviews) | Not enough data | | **Product Direction (% positive)** | 8.6 (800 reviews) | 7.5 (14 reviews) | --- ## Pricing ### Eventbrite #### Entry-Level Pricing Plan: Essentials Price: Pay As You Go Description: The basics you need to start selling tickets in minutes. Key Features: - One ticket type (ex. "General Admission") - Ticketing & registration essentials - Organizer mobile app [Browse all 3 editions](https://www.g2.com/products/eventbrite/pricing) #### Free Trial Yes ### Ticketmaster #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Event Registration & Ticketing | Product | Score | Reviews | |---|---|---| | **Eventbrite** | 8.2/10 | 699 | | **Ticketmaster** | 8.2/10 | 15 | #### Registration | Feature | Eventbrite | Ticketmaster | |---|---|---| | **Event creation** | 9.1 (634 reviews) | 7.9 (11 reviews) | | **User registration process** | 8.9 (669 reviews) | 9.0 (13 reviews) | | **Payment processing** | 8.8 (572 reviews) | 8.8 (13 reviews) | | **Mobile check-in** | 8.8 (521 reviews) | 8.5 (13 reviews) | | **On-site tickets and registration** | 8.7 (523 reviews) | 8.8 (13 reviews) | #### Generative AI | Feature | Eventbrite | Ticketmaster | |---|---|---| | **AI Text Generation** | 7.3 (16 reviews) | 7.2 (10 reviews) | #### Marketing and Communications | Feature | Eventbrite | Ticketmaster | |---|---|---| | **Event website creation** | 8.7 (540 reviews) | 8.2 (10 reviews) | | **Email automation** | 8.4 (534 reviews) | 8.3 (11 reviews) | | **Email customization** | 7.9 (515 reviews) | 7.3 (11 reviews) | | **Contact list management** | 8.3 (536 reviews) | 8.0 (10 reviews) | | **Social media promotion** | 8.4 (478 reviews) | 8.3 (10 reviews) | | **Lead generation and retrieval** | 8.2 (353 reviews) | 8.5 (9 reviews) | #### Agentic AI - Event Registration & Ticketing | Feature | Eventbrite | Ticketmaster | |---|---|---| | **Autonomous Task Execution** | 7.7 (8 reviews) | Not enough data | | **Multi-step Planning** | 7.5 (8 reviews) | Not enough data | | **Cross-system Integration** | 7.1 (8 reviews) | Not enough data | ### Event Management Platforms | Product | Score | Reviews | |---|---|---| | **Eventbrite** | 8.3/10 | 702 | | **Ticketmaster** | N/A | N/A | #### Registration | Feature | Eventbrite | Ticketmaster | |---|---|---| | **Event creation** | 9.1 (634 reviews) | 7.9 (11 reviews) | | **User registration process** | 8.9 (669 reviews) | 9.0 (13 reviews) | | **Payment processing** | 8.8 (572 reviews) | 8.8 (13 reviews) | | **Mobile check-in** | 8.8 (521 reviews) | 8.5 (13 reviews) | | **On-site tickets and registration** | 8.7 (523 reviews) | 8.8 (13 reviews) | #### Marketing and Communications | Feature | Eventbrite | Ticketmaster | |---|---|---| | **Event website creation** | 8.7 (540 reviews) | 8.2 (10 reviews) | | **Email automation** | 8.4 (534 reviews) | 8.3 (11 reviews) | | **Email customization** | 7.9 (515 reviews) | 7.3 (11 reviews) | | **Contact list management** | 8.3 (536 reviews) | 8.0 (10 reviews) | | **Social media promotion** | 8.4 (478 reviews) | 8.3 (10 reviews) | | **Lead generation and retrieval** | 8.2 (353 reviews) | 8.5 (9 reviews) | #### Event Operations | Feature | Eventbrite | Ticketmaster | |---|---|---| | **Site selection** | Feature Not Available | Not enough data | | **Supplier procurement** | Feature Not Available | Not enough data | | **Hotel and transportation planning** | Feature Not Available | Not enough data | | **Staff management** | 8.3 (149 reviews) | Not enough data | | **Budget management** | Feature Not Available | Not enough data | | **Session scheduling** | 8.3 (156 reviews) | Not enough data | | **Speaker submissions** | Feature Not Available | Not enough data | | **Exhibition management** | 8.1 (132 reviews) | Not enough data | #### Attendee Engagement | Feature | Eventbrite | Ticketmaster | |---|---|---| | **Event agendas and schedules** | 8.5 (187 reviews) | Not enough data | | **Floor plans / maps** | 8.0 (148 reviews) | Not enough data | | **Social media integrations** | 8.4 (197 reviews) | Not enough data | | **Attendee networking** | 8.3 (158 reviews) | Not enough data | | **Attendee surveys** | 8.3 (164 reviews) | Not enough data | #### Platform | Feature | Eventbrite | Ticketmaster | |---|---|---| | **Performance and reliability** | 9.0 (420 reviews) | Not enough data | | **Reporting and dashboards** | 8.6 (397 reviews) | Not enough data | | **API / integrations** | 8.1 (277 reviews) | Not enough data | | **Multiple event management** | 8.6 (351 reviews) | Not enough data | #### Generative AI | Feature | Eventbrite | Ticketmaster | |---|---|---| | **AI Text Generation** | 7.1 (13 reviews) | Not enough data | #### Agentic AI - Event Management Platforms | Feature | Eventbrite | Ticketmaster | |---|---|---| | **Autonomous Task Execution** | 7.1 (8 reviews) | Not enough data | | **Multi-step Planning** | 6.7 (8 reviews) | Not enough data | | **Cross-system Integration** | 6.9 (9 reviews) | Not enough data | ### Event Marketing | Product | Score | Reviews | |---|---|---| | **Eventbrite** | 8.7/10 | 134 | | **Ticketmaster** | N/A | N/A | #### Marketing and Communications | Feature | Eventbrite | Ticketmaster | |---|---|---| | **Lead generation and retrieval** | 8.8 (111 reviews) | Not enough data | | **Social media promotion** | 8.7 (124 reviews) | Not enough data | | **Event website creation** | 8.8 (120 reviews) | Not enough data | | **Email customization** | 8.5 (121 reviews) | Not enough data | | **Contact list management** | 8.7 (124 reviews) | Not enough data | #### Attendee Engagement | Feature | Eventbrite | Ticketmaster | |---|---|---| | **Social media integrations** | 8.5 (119 reviews) | Not enough data | | **Attendee networking** | 8.4 (110 reviews) | Not enough data | | **Attendee surveys-attendee engagement** | 8.4 (109 reviews) | Not enough data | #### Registration | Feature | Eventbrite | Ticketmaster | |---|---|---| | **Event creation** | 9.3 (130 reviews) | Not enough data | | **User registration process** | 9.2 (128 reviews) | Not enough data | | **Mobile check-in** | 9.1 (120 reviews) | Not enough data | #### Generative AI | Feature | Eventbrite | Ticketmaster | |---|---|---| | **AI Text Generation** | 8.3 (7 reviews) | Not enough data | #### Agentic AI - Event Marketing | Feature | Eventbrite | Ticketmaster | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Customer-to-Customer (C2C) Community Marketing | Product | Score | Reviews | |---|---|---| | **Eventbrite** | 8.9/10 | 34 | | **Ticketmaster** | N/A | N/A | #### Administration | Feature | Eventbrite | Ticketmaster | |---|---|---| | **User Permissions** | 9.2 (33 reviews) | Not enough data | | **Branding** | 9.0 (30 reviews) | Not enough data | | **Dashboards** | 8.7 (33 reviews) | Not enough data | | **Integrations** | 8.6 (30 reviews) | Not enough data | #### Community Management | Feature | Eventbrite | Ticketmaster | |---|---|---| | **Group Tools** | 8.9 (29 reviews) | Not enough data | | **Community Hub** | 8.7 (28 reviews) | Not enough data | | **Communication** | 9.0 (32 reviews) | Not enough data | | **Member Analytics** | 8.5 (31 reviews) | Not enough data | #### Event Management | Feature | Eventbrite | Ticketmaster | |---|---|---| | **Event Creation** | 9.1 (34 reviews) | Not enough data | | **Attendee Management** | 8.9 (34 reviews) | Not enough data | | **Event Promotion** | 9.1 (33 reviews) | Not enough data | | **Event Analytics** | 8.9 (33 reviews) | Not enough data | #### Agentic AI - Sales Planning | Feature | Eventbrite | Ticketmaster | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | ### Box Office | Product | Score | Reviews | |---|---|---| | **Eventbrite** | 8.3/10 | 16 | | **Ticketmaster** | N/A | N/A | #### Box Office | Feature | Eventbrite | Ticketmaster | |---|---|---| | **Customer Profiles** | 8.0 (14 reviews) | Not enough data | | **Ticket Types** | 8.6 (16 reviews) | Not enough data | | **Branding & Customization** | 8.1 (15 reviews) | Not enough data | | **Event Communications** | 8.5 (16 reviews) | Not enough data | | **E-Commerce** | 8.0 (14 reviews) | Not enough data | | **Fundraising** | 8.4 (15 reviews) | Not enough data | | **Event Analytics** | 8.1 (15 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) **Unique to Eventbrite (4):** [Customer-to-Customer (C2C) Community Marketing Software](https://www.g2.com/categories/customer-to-customer-c2c-community-marketing), [Event Management Platforms](https://www.g2.com/categories/event-management-platforms), [Event Marketing Software](https://www.g2.com/categories/event-marketing), [Box Office Software](https://www.g2.com/categories/box-office) --- ## Reviewer Demographics ### By Company Size | Segment | Eventbrite | Ticketmaster | |---|---|---| | **Small-Business** | 63.8% | 60.0% | | **Mid-Market** | 23.7% | 26.7% | | **Enterprise** | 12.6% | 13.3% | ### By Industry #### Eventbrite - **Marketing and Advertising:** 8.8% - **Non-Profit Organization Management:** 7.3% - **Information Technology and Services:** 6.1% - **Higher Education:** 6.0% - **Events Services:** 4.3% - **Computer Software:** 3.9% - **Entertainment:** 3.8% - **Education Management:** 3.4% - **Internet:** 3.0% - **Real Estate:** 2.9% - **Other:** 50.7% #### Ticketmaster - **Information Technology and Services:** 13.3% - **Hospitality:** 13.3% - **Manufacturing:** 6.7% - **Consulting:** 6.7% - **Marketing and Advertising:** 6.7% - **Leisure, Travel & Tourism:** 6.7% - **Events Services:** 6.7% - **Entertainment:** 6.7% - **Construction:** 6.7% - **Computer Software:** 6.7% - **Other:** 20.0% --- ## Alternatives ### Alternatives to Eventbrite - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2144 reviews) - [Whova](https://www.g2.com/products/whova/reviews) — 4.8/5 stars (1888 reviews) - [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) — 4.5/5 stars (945 reviews) - [Bizzabo](https://www.g2.com/products/bizzabo/reviews) — 4.3/5 stars (440 reviews) - [Splash](https://www.g2.com/products/splash/reviews) — 4.4/5 stars (369 reviews) - [AllEvents](https://www.g2.com/products/amitech-business-solutions-allevents/reviews) — 4.6/5 stars (304 reviews) - [Ticket Tailor](https://www.g2.com/products/ticket-tailor/reviews) — 4.8/5 stars (198 reviews) - [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews) — 4.6/5 stars (1078 reviews) - [TicketSpice](https://www.g2.com/products/ticketspice/reviews) — 4.8/5 stars (417 reviews) - [vFairs](https://www.g2.com/products/vfairs/reviews) — 4.7/5 stars (1773 reviews) ### Alternatives to Ticketmaster - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2144 reviews) - [vFairs](https://www.g2.com/products/vfairs/reviews) — 4.7/5 stars (1773 reviews) - [Whova](https://www.g2.com/products/whova/reviews) — 4.8/5 stars (1888 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5140 reviews) - [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews) — 4.6/5 stars (1078 reviews) - [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) — 4.5/5 stars (945 reviews) - [GoTo Webinar](https://www.g2.com/products/goto-webinar/reviews) — 4.2/5 stars (803 reviews) - [Airmeet - Virtual Events & Webinar Platform](https://www.g2.com/products/airmeet-virtual-events-webinar-platform/reviews) — 4.6/5 stars (756 reviews) - [RegFox](https://www.g2.com/products/regfox/reviews) — 4.7/5 stars (562 reviews) - [Virtual PRO](https://www.g2.com/products/virtual-pro/reviews) — 4.6/5 stars (498 reviews) --- ## Top Discussions ### Eventbrite - Title: [What is Eventbrite used for?](https://www.g2.com/discussions/what-is-eventbrite-used-for) — 2 comments > **Top comment:** "Event Organization and Management" - Title: [General](https://www.g2.com/discussions/general-75875099-e697-4629-9982-5228274a5875) — 2 comments, 2 upvotes > **Top comment:** "Can this platform we can use with any social media? " ### Ticketmaster No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/eventbrite-vs-ticketmaster)