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Compare Eventbrite and Ticketmaster 
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At a Glance
Market Segments
Small-Business (63.9% of reviews)
Small-Business (60.0% of reviews)
Entry-Level Pricing
Pay As You Go
No pricing available
Eventbrite
Star Rating
(898)4.4 out of 5
Market Segments
Small-Business (63.9% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go
Browse all 3 pricing plansTicketmaster
Star Rating
(15)4.1 out of 5
Market Segments
Small-Business (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TicketmasterSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Eventbrite excels in event creation with a score of 9.1, while Ticketmaster falls behind at 7.9. Reviewers mention that Eventbrite's intuitive interface allows for quick setup of events, making it a preferred choice for small businesses.
- Reviewers mention that Eventbrite's user registration process is rated at 9.1, slightly higher than Ticketmaster's 9.0. Users say that the streamlined registration flow on Eventbrite enhances attendee experience, which is crucial for event success.
- G2 users highlight Eventbrite's superior marketing and communications features, particularly in event website creation, scoring 9.2 compared to Ticketmaster's 8.2. Users report that Eventbrite's customizable event pages help in better branding and promotion.
- Users on G2 note that Eventbrite's quality of support is rated at 8.4, significantly higher than Ticketmaster's 7.4. Reviewers mention that responsive customer service from Eventbrite has been a key factor in their satisfaction.
- Reviewers mention that Eventbrite's mobile check-in feature scores 8.8, while Ticketmaster's is slightly lower at 8.5. Users say that the ease of mobile check-in on Eventbrite enhances the attendee experience, especially for larger events.
- Users report that Eventbrite's event analytics feature is rated at 9.0, showcasing its robust reporting capabilities, while Ticketmaster's analytics features are perceived as less comprehensive. Reviewers mention that the insights provided by Eventbrite help in making data-driven decisions for future events.
Pricing
Entry-Level Pricing
Eventbrite
Essentials
Pay As You Go
The basics you need to start selling tickets in minutes.
- One ticket type (ex. "General Admission")
- Ticketing & registration essentials
- Organizer mobile app
Ticketmaster
No pricing availableFree Trial
Eventbrite
Free Trial is available
Ticketmaster
No trial information availableRatings
Meets Requirements
8.8
815
8.2
13
Ease of Use
9.0
824
8.9
14
Ease of Setup
8.9
444
Not enough data
Ease of Admin
8.8
350
Not enough data
Quality of Support
8.5
647
7.2
10
Has the product been a good partner in doing business?
8.8
326
Not enough data
Product Direction (% positive)
8.7
790
6.7
14
Features by Category
Registration
9.1
626
7.9
11
8.9
665
9.0
13
8.8
568
8.8
12
8.8
519
8.2
14
8.7
522
8.5
14
Generative AI
7.3
16
7.2
10
Marketing and Communications
8.7
537
8.2
10
8.4
532
8.3
11
7.9
514
7.3
11
8.3
535
7.6
11
8.4
476
8.3
10
8.2
353
8.5
9
Agentic AI - Event Registration & Ticketing
7.7
8
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
Registration
9.1
626
7.9
11
8.9
665
9.0
13
8.8
568
8.8
12
8.8
519
8.2
14
8.7
522
8.5
14
Marketing and Communications
8.7
537
8.2
10
8.4
532
8.3
11
7.9
514
7.3
11
8.3
535
7.6
11
8.4
476
8.3
10
8.2
353
8.5
9
Event Operations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
149
Not enough data
Feature Not Available
Not enough data
8.3
156
Not enough data
Feature Not Available
Not enough data
8.1
132
Not enough data
Attendee Engagement
8.5
187
Not enough data
8.0
148
Not enough data
8.4
197
Not enough data
8.3
158
Not enough data
8.3
164
Not enough data
Platform
9.0
417
Not enough data
8.7
394
Not enough data
8.1
274
Not enough data
8.6
349
Not enough data
Generative AI
7.1
13
Not enough data
Agentic AI - Event Management Platforms
7.1
8
Not enough data
6.7
8
Not enough data
7.1
8
Not enough data
Marketing and Communications
8.8
112
Not enough data
8.7
125
Not enough data
8.8
120
Not enough data
8.5
121
Not enough data
8.7
125
Not enough data
Attendee Engagement
8.5
120
Not enough data
8.4
111
Not enough data
8.4
110
Not enough data
Registration
9.3
130
Not enough data
9.2
129
Not enough data
9.1
121
Not enough data
Generative AI
8.3
7
Not enough data
Agentic AI - Event Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
33
Not enough data
9.0
30
Not enough data
8.7
33
Not enough data
8.6
30
Not enough data
Community Management
8.9
29
Not enough data
8.7
28
Not enough data
9.0
32
Not enough data
8.5
31
Not enough data
Event Management
9.1
34
Not enough data
8.9
34
Not enough data
9.1
33
Not enough data
8.9
33
Not enough data
Agentic AI - Sales Planning
Not enough data
Not enough data
Not enough data
Not enough data
Box Office
8.0
14
Not enough data
8.6
16
Not enough data
8.1
15
Not enough data
8.5
16
Not enough data
8.0
14
Not enough data
8.4
15
Not enough data
8.1
15
Not enough data
Categories
Categories
Shared Categories
Eventbrite and Ticketmaster are categorized as Event Registration & Ticketing
Unique Categories
Eventbrite is categorized as Customer-to-Customer (C2C) Community Marketing, Event Management Platforms, Event Marketing, and Box Office
Ticketmaster has no unique categories
Reviews
Reviewers' Company Size
Eventbrite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ticketmaster
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.9%
Non-Profit Organization Management
7.4%
Information Technology and Services
6.3%
Higher Education
5.9%
Events Services
4.3%
Other
67.2%
Information Technology and Services
13.3%
Manufacturing
6.7%
Consulting
6.7%
Sports
6.7%
Marketing and Advertising
6.7%
Other
60.0%
Alternatives
Discussions
General
2 Comments
PD
Can this platform we can use with any social media? Read more
Eventbrite has no more discussions with answers
Ticketmaster has no discussions with answers
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