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Compare Eventbrite and Ticketmaster 
Featured Products
At a Glance
Market Segments
Small-Business (63.8% of reviews)
Small-Business (56.3% of reviews)
Entry-Level Pricing
Pay As You Go
No pricing available
Eventbrite
Star Rating
(902)4.4 out of 5
Market Segments
Small-Business (63.8% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go
Browse all 3 pricing plansTicketmaster
Star Rating
(16)4.1 out of 5
Market Segments
Small-Business (56.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TicketmasterSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Eventbrite significantly outperforms Ticketmaster in overall user satisfaction, with a much higher G2 Score reflecting a more positive experience. Users appreciate Eventbrite's virtual offerings, which enhance convenience for event organizers and attendees alike.
- Users say that Eventbrite excels in event creation and management, with features that streamline coordination and enhance the attendee experience. Reviewers highlight the ease of implementing promo codes and integrations like Canva for branding, making it a favorite for content and event planning.
- According to verified reviews, Ticketmaster is praised for its user-friendly app and website, making it easy to find events and purchase tickets. However, it falls short in overall satisfaction compared to Eventbrite, which has a broader range of features tailored for event organizers.
- Reviewers mention that Eventbrite's support quality is notably higher than Ticketmaster's, with users reporting a more responsive and helpful support team. This aspect is crucial for those who may need assistance during the event planning process.
- G2 reviewers highlight that while Ticketmaster offers a seamless ticket transfer feature to Apple Wallet, Eventbrite's comprehensive event management tools and user-friendly setup process make it a more robust choice for small businesses looking to host events.
- Users report that Eventbrite's recent updates and features, such as mobile check-in and email automation, contribute to a smoother event experience, whereas Ticketmaster's limited recent reviews suggest it may not be evolving as quickly to meet user needs.
Pricing
Entry-Level Pricing
Eventbrite
Essentials
Pay As You Go
The basics you need to start selling tickets in minutes.
- One ticket type (ex. "General Admission")
- Ticketing & registration essentials
- Organizer mobile app
Ticketmaster
No pricing availableFree Trial
Eventbrite
Free Trial is available
Ticketmaster
No trial information availableRatings
Meets Requirements
8.8
819
8.3
14
Ease of Use
9.0
828
8.9
15
Ease of Setup
8.9
447
Not enough data
Ease of Admin
8.8
350
Not enough data
Quality of Support
8.5
649
7.1
11
Has the product been a good partner in doing business?
8.8
326
Not enough data
Product Direction (% positive)
8.7
794
6.9
15
Features by Category
Registration
9.1
629
7.9
11
8.9
666
9.0
13
8.8
570
8.8
13
8.8
519
8.2
14
8.7
522
8.5
14
Generative AI
7.3
16
7.2
10
Marketing and Communications
8.7
539
8.2
10
8.4
533
8.3
11
7.9
514
7.3
11
8.3
535
7.6
11
8.4
476
8.3
10
8.2
353
8.5
9
Agentic AI - Event Registration & Ticketing
7.7
8
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
Registration
9.1
629
7.9
11
8.9
666
9.0
13
8.8
570
8.8
13
8.8
519
8.2
14
8.7
522
8.5
14
Marketing and Communications
8.7
539
8.2
10
8.4
533
8.3
11
7.9
514
7.3
11
8.3
535
7.6
11
8.4
476
8.3
10
8.2
353
8.5
9
Event Operations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
149
Not enough data
Feature Not Available
Not enough data
8.3
156
Not enough data
Feature Not Available
Not enough data
8.1
132
Not enough data
Attendee Engagement
8.5
187
Not enough data
8.0
148
Not enough data
8.4
197
Not enough data
8.3
158
Not enough data
8.3
164
Not enough data
Platform
9.0
419
Not enough data
8.7
396
Not enough data
8.1
275
Not enough data
8.6
350
Not enough data
Generative AI
7.1
13
Not enough data
Agentic AI - Event Management Platforms
7.1
8
Not enough data
6.7
8
Not enough data
7.1
8
Not enough data
Marketing and Communications
8.8
112
Not enough data
8.7
125
Not enough data
8.8
120
Not enough data
8.5
121
Not enough data
8.7
125
Not enough data
Attendee Engagement
8.5
120
Not enough data
8.4
111
Not enough data
8.4
110
Not enough data
Registration
9.3
130
Not enough data
9.2
129
Not enough data
9.1
121
Not enough data
Generative AI
8.3
7
Not enough data
Agentic AI - Event Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
33
Not enough data
9.0
30
Not enough data
8.7
33
Not enough data
8.6
30
Not enough data
Community Management
8.9
29
Not enough data
8.7
28
Not enough data
9.0
32
Not enough data
8.5
31
Not enough data
Event Management
9.1
34
Not enough data
8.9
34
Not enough data
9.1
33
Not enough data
8.9
33
Not enough data
Agentic AI - Sales Planning
Not enough data
Not enough data
Not enough data
Not enough data
Box Office
8.0
14
Not enough data
8.6
16
Not enough data
8.1
15
Not enough data
8.5
16
Not enough data
8.0
14
Not enough data
8.4
15
Not enough data
8.1
15
Not enough data
Categories
Categories
Shared Categories
Eventbrite and Ticketmaster are categorized as Event Registration & Ticketing
Unique Categories
Eventbrite is categorized as Customer-to-Customer (C2C) Community Marketing, Event Management Platforms, Event Marketing, and Box Office
Ticketmaster has no unique categories
Reviews
Reviewers' Company Size
Eventbrite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ticketmaster
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.9%
Non-Profit Organization Management
7.3%
Information Technology and Services
6.2%
Higher Education
6.0%
Events Services
4.2%
Other
67.3%
Information Technology and Services
12.5%
Hospitality
12.5%
Manufacturing
6.3%
Consulting
6.3%
Sports
6.3%
Other
56.3%
Alternatives
Discussions
General
2 Comments
PD
Can this platform we can use with any social media? Read more
Eventbrite has no more discussions with answers
Ticketmaster has no discussions with answers
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