Ticketmaster Reviews & Product Details

Ticketmaster makes it easy to find out about events happening in your area. They also make it easy to buy, sell, and access tickets for sporting events, concerts, etc. We use them to transfer tickets to our clients to help maintain great relationships. Review collected by and hosted on G2.com.

The ONLY thing I dislike about Ticketmaster are their fees. There seems to be a fee for a lot of things, even when buying digital tickets. Their platform makes up for it. Review collected by and hosted on G2.com.

I like that Ticketmaster alerts me to artists I like to follow and that they keep me updated on the latest events near me. I sometimes like the early access options. Review collected by and hosted on G2.com.

In at least one case, I purchased expensive VIP tickets through Ticketmaster about 8 months in advance, but I was not allowed to know exactly where our seats were until a very short period before the concert. Because of that uncertainty affecting my guest, I fought for a refund, which I could only acquire after jumping many hoops and gaining the aid of my bank. So I don't like that they're not always the most transparent in their seating or even their pricing (very high fees that time), and it was nearly impossible to get the refund without external help. Review collected by and hosted on G2.com.

Ticket master makes it easy to find events, buy tickets, and if you have to transfer or sell all in the app Review collected by and hosted on G2.com.

There is a lot of people that immediately resell after purchasing which makes it sometimes costly. Review collected by and hosted on G2.com.

The app is very easy to use and the website is just as easy Review collected by and hosted on G2.com.

Perhaps some prices, but that is not ticketmaster's fault. Some events can be quite expensive Review collected by and hosted on G2.com.

The user experience is better than all the competition. Being able to flip on the "show price with fees", switch between map and list views, etc just works better and faster than others. Also, transfering tickets back and forth works smoother than others as well. Review collected by and hosted on G2.com.

Not much to dislike, but I do wish that the "show prices with fees" could be set to default as on. Also, Ticketmaster is typically not the cheapest... competitors typically have cheaper tickets listed, although their user experience may not be as good. Review collected by and hosted on G2.com.

I find Ticketmaster is an extremely user friendly product I love the transfer to apple wallet feature. I use it all the time and never an issue Review collected by and hosted on G2.com.

I just don't like the high service fees. Review collected by and hosted on G2.com.

there are many more live events, by which you can easily buy/sell tickets faster then anyone Review collected by and hosted on G2.com.

Im not deceted any problem yet, if I will get then I will mention next time Review collected by and hosted on G2.com.

The website is easy to use and locate a variety of performers. Review collected by and hosted on G2.com.

It is a hassle to get a refund even if you purchase the ticket protection. Review collected by and hosted on G2.com.

It's a convenient and easy way to make ticket purchases. Review collected by and hosted on G2.com.

High fees and a dominant market presence feels almost like a monopoly. Review collected by and hosted on G2.com.

Conviencance, and mobile tickets are great. Review collected by and hosted on G2.com.

Sometimes when you're trying to get extremely popular tickets, it can be slow. Review collected by and hosted on G2.com.